Outstanding service, I really felt good after my problems was solved. Phone doctor they fixed my…read morephone, and also they fixed my computer. Mr Amine is very knowledgeable and have an excellent communication skills with the customers. I will recommend phone doctor to all my friends. Thank so much.

Offers what you need at a reasonable price and the service is relatively quick. Quality is 8/10read more

THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Saw an ad on Facebook for glass repair on iPhones. I needed the back glass replaced as my phone…read morecarrier would only cover the front glass. Responses weren't the fastest but settled on a price and brought it in the next day. Minus one star for not being open when I arrived at 1010 and the sign and google says the open at 10, ended up driving around for twenty min and went back to find they opened ... if I knew that I wouldn't have left my house to get there upon opening . Minus another star for not calling when the phone was ready. They quoted me 4-5 hours to work on it which I said was fine and why I dropped it of first thing in the am, 530 rolls around and no ones called so I call the store and the first two tries no one picked up ..: the third time someone just tells me oh yeah it's done it's here. ... All in all the job was done and I can't even tell it was shattered the day before. Probably won't return because of the slow turn around time and lack of communication .

A real Jerk! I don't even think he even changed The screen - literally could have just cleaned it…read more if he did he didn't bother to glue it on. came in for refund, refused, blamed his shoddy work on bent frame, offered to "try and reglue" while threatening risk of damage to Motherboard. pathetic

Kudos to uBreakiFix in Fairfax. Wife's 5 month old Samsung S21+ screen wouldn't turn on…read more Fearing the worse especially during an extra long holiday weekend, I called uBreakiFix on Saturday evening and they were able to fit us in Sunday afternoon. Dropped off the phone about 1pm and by 4pm it was back working 100%. Didn't cost a us anything since it was under warranty. Appreciate how easy they made it and how quickly they got the phone working again.

visited the store and was told that they could not fix my phone under warranty due to couple of…read morevery minor dimples on the flex glass that comes installed from factory. this dimples are at the very top corner of the screen which they found after looking with zoomed camera under a light. they will not honor any factory warranty by samsung giving you a BS reasons not to cover it so they can make more money. such as getting money from the extended warranty if you have any plus the deductible. after having the phone for 11 months, who doesn't have minor scratches or couple of dings on their phones. they will not honor factory warranty unless it's in prestine condition like just out of box. they are getting away with it since they are the only authorized repair facility to samsung. don't get your hopes up on getting your phone fixed under factory warranty because they'll find a way to deny you

We had a very pleasant phone upgrade experience with Jorge. It was seamless. He was knowledgeable,…read moreoffered services without being pushy. Some things we needed, got and glad he mentioned them and declined what we didn't need. We live in Reston and earlier went to a location in Sterling. We left because of poor service. We avoided this location because of overall low review rating, which I think currently is inaccurate. We also found out this location is a Verizon corporate store vs. authorized dealer. I know we had an unexpected pleasant encounter with Jorge and hope others will too.

So pleased with the customer service we received from Caroline. Our case was complicated, switching…read morephones, transferring data, etc., but she was patient and helped us with our new iPhone and new plan. Will look for her next time we visit when we upgrade my son's phone. thank you Caroline for your expertise.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

Had 2 computers that needed repair. Though there was a little delay because of the weather, the…read morerepairs were completed well at a fair price. Answered requests quickly and were up front about what was needed and how much it would cost. Definitely would recommend.

I'm impressed with the computer repair service provided by AZ tech . Their engineers were skilled…read moreand professional and they resolved my computer issues effectively . Fast turnaround time and great customer service. Highly recommended

I found them from a ATT store recommendation. I had a dead phone full of a virus. Ferhan knew the…read moreproblem and how to fix it. An hour later he called to say pick the phone up its working fine. My new goto place for fixes and questions. Try them out.

My charger port didnt work so I took it here. Took the dude 4-5 weeks to fix it, and when I got my…read morephone back (today) It did charge but for some apps my microphone sounds like a dang tornado. I dont know what this man did but ill never come back here for sure.

Was at the store today and had a horrible experience with a young man name Ramie. I only came in…read morefor a replacement for a screen saver. Which I originally purchased when I brought my phone in January 2026. It's unlimited replacement. He was very rude and snappy saying he didn't have one for my phone, which was not true. They put a 16/17 protector on my phone originally , somehow he said they couldn't put on a 17 protector which didn't make any sense which they had in the store. I asked him could he let me see the protector that he was talking about and he told me no unless I was going to purchase it. I asked him could I talk to a manager and he said she went to lunch and he was going to lunch too. I asked him when would she return he said in 30 minutes. I said I would wait. I thought this is ridiculous. I stayed calm because I was in shock over his treatment over a phone protector I purchased unlimited replacement. I could not believe his unprofessionalism. The treatment was really unbelievable. The other guy Chris was not helpful either I ask him for help because I remembered him and he said he never helped me before. I am writing this because no customer should be treated this way. I have been coming here for over twenty years. I will never forget how they treated me today. No one should be treated in such a rude disrespectful manner. *I was fortunate that a Wonderful young lady wind up helping me name Sunny, She stepped in and helped me I explained to her the situation and she called the manager and she told her it was okay to replace my screen protector. Thank you so much Sunny for your professional and patience. You are what TMobile represents. Your kindness and helpfulness was truly appreciated. I called customer care service and I wanted them to know about you. They told me to make sure I call the manager which I will definitely do. I hope they give you a score of 10.

I went to the T-Mobile store in Reston VA to trade in my phone. The customer service there was…read morephenomenal, each associate was friendly. RAMIE helped me not only exchange my device but set it up and went through each process making it easy to understand. I've been a T-Mobile customer for 20+ years and I appreciate not only the knowledgeable of your employees but their patience and dedication.