I'm leaving a 2-star review because my experience at this shop was very disappointing and…read moreconcerning. I brought in a non-working PC that we had been working on, along with some extra parts I had on the side. The technician asked to look at the extra components, and I agreed. While he was handling them, he used sleight of hand to take the most valuable part--the CPU--without paying for it or acknowledging it. On top of that, he also appeared to be trying to hide the box containing the rest of my parts among his own equipment, seemingly hoping I wouldn't notice. I had to stay alert just to make sure I left with what was mine. My biggest issue is trust. If you're running a business, you cannot be taking items from customers and pretending you're not interested just to keep them. That's not just unprofessional--it's dishonest. Additionally, the pricing for simple work felt excessive. I strongly recommend others to be very cautious of your valuables if you choose to come here. (Not recommended) but as an official customer , i will warn others and be fair to the community by telling them what experience I had myself. Whats fair is fair. I Will remove all feedback as soon as issues result. All please ask for is my intel i5 CPU back. It had a lot sentimental value to me, as it was my first build. Hope this helps anybody that reads

On this valentines Day I had to deal with a broken iPhone 15 Pro Max back screen. Angel the owner…read moreof EP Electrocenter is an extremely gifted electronic wizard. He specializes in repairing iPhones, computers and game consoles. Many other shops in El Paso refer jobs to him as he is a trusted true expert. My experience with this shop has been very positive with a can-do attitude and a keen ability to repair and upgrade computers and fix all the problems you can imagine with iPhones. This is definitely the place to go in El Paso for all electronics fixes!

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.

Dropped off my Xbox Elite Series 2 controller in January for repair. For months I got weekly (then…read morebi-weekly, then monthly) calls saying they still hadn't started on it and asking if I wanted to pick it up. I own multiple controllers and wasn't in a rush, so I left it. Calls eventually stopped. At the 6-month mark I went in. They told me they had thrown it away "because it had been so long." An employee then offered a different controller and tried to charge me $20 "for the part." When I pointed out they never worked on mine, the story changed to "we have to replace it since we threw yours out." After I asked to speak to a manager, she suddenly said she could just give it to me. I left with a basic controller. The one I dropped off came with its full case. This place lost my property, never repaired it, tried to charge me for their mistake, and returned an incomplete replacement. Extremely poorly run.

Verizon is a great place to have all your phone issues addressed quickly and efficiently…read more I ported my late father's decades-old landline to my cellphone (I'm sentimental that way) and Verizon made it happen without a problem whatsoever. I never hesitate to go to the Verizon store!

Louis is such a treasure. Knowledgeable, friendly, direct, all that stuff an employer would look…read morefor in an employee that deserves a raise and promotion. I will actively pursue him to work for my company so y'all better work to keep him!! This place has a great location and nice unobtrusive music and noise level. Its my new home store!

My son's iPhone battery died and the phone would boot up and die at random. We stopped by the…read moreApple store and learned it would cost over $400 to replace battery and the back of the phone. At that point getting a new phone seems a better solution. We stopped by CellTech by accident. For a small portion of that price and 15 minutes later, we walked away with a fully functional phone! I wish that we could advocate for the right to repair in this country. CellTech is a wonderful place to give your phone a second chance.

From the owner: Cheaper prices on phone repairs with quality products read more

On Christmas Eve I took my family for some good deals on phones and the T Mobile associate that…read morehelped us was ANA long curly hair. She was extremely rude and was bad mouthing other customers with bad words. My family was surprised. This is unacceptable. I hope the manager addresses this with the associate.​​

It's the best t-mobile in town. Brenda and Martin are the best at what they do. I'm bringing my…read morefamily to them

I had to make an emergency Genius Bar appointment from my hotel room landline when my iPhone…read moretotally overheated and would not work on my trip to El Paso this past May. I could not call in or out, and I could not text or receive texts at all on my iPhone, which is why I had to resort to my hotel landline telephone when everything else failed. The only device that worked and did not overheat from the intense Texas heat was my MacBook. So at least I could still connect to WiFi and go online within my hotel room to connect to an Apple rep. Unfortunately, everything that could possibly go wrong did just that on this particular trip :( ! The Apple rep walked me through all the troubleshooting videos on the Apple website. But when those still did not resolve my iPhone failure issue, she helped to schedule a Genius Bar appointment for me at the one and only Apple Store in El Paso, located at the Cielo Vista Mall. I have to admit that it was quite a project for me to print out maps from the hotel lobby computer and printer and to get to the Cielo Vista Mall the old-fashioned way (without a functioning smartphone navigation system, and without being able to use Lyft or Uber Rideshare because my phone was not functional). But I had no choice :( ! Unless I wanted to ask the hotel front desk to allow me to use their landline to call a cab to my hotel. All I can say is thank goodness I stayed in a hotel this time, and not an Airbnb. Otherwise, I would have been totally screwed with not being able to use any landline! Fortunately, once I got to the Apple Store at the El Cielo Mall, an Apple employee named Raymond helped me right away with the Genius Bar appointment that the online Apple rep helped me book online. Both he and Manny troubleshooted the overheating fiasco that my iPhone went through, but also pointed out that some of the navigating apps might have glitches, which could have also led to my iPhone becoming non-functional (besides the intense Texas heat). They were so friendly and helpful, and they really helped me get my iPhone back to where it was before by using their diagnostic troubleshooting tools :) ! However, they advised that all I could really do when any smartphone overheats is to try to cool it down. But if all else fails, and if my smartphone reaches the point of no return in regards to trying to cool it down and recover it, I may need to send it in for repair or purchase a brand new iPhone altogether. Hopefully, this doesn't happen to me again when I'm on a trip! But I have to admit that their exceptional customer service truly made up for my horrible traveler nightmare that I hope no one would ever have to go through!

Not having a phone in stock is not the problem, the problem here is the poor and unfriendly…read morecustomer service. One salesperson was standing around, and when I made eye contact and moved towards speaking to him, he froze. It was evident that he was having a bad Friday. His attitude was awful and just not nice overall. When he told me that the phone I want is not in stock. He did not bother to look online to tell me if and when a new shipment would arrive. His demeanor and tone was negative, and he had a tone about him. I'm going to look at buying my new phone online or at the Verizon store. I do not want to return here. Sad.

He fixed two iPads for us. I've gotta bring one back that doesn't quite work as well as I thought…read moreit should but he was kind nice thoughtful and he did the work. I don't have any complaints. It's expensive but so is everywhere else.

Very knowledgeable employee. He fixed my phone quickly. Very reasonable pricing. Need to keep them…read morein business.

Well, we were very impressed with Scott Lujan's customer service. He went above and beyond helping…read moreus find the products that we needed and answering all our questions.

This is my go to place for all my electronic purchases. I recently acquired a 75 inch Samsung that…read morewas installed by Geek Squad and had from the get go some technical issues. The images would suddenly disappear and a white background with a line would show up. After two weeks, you normally cannot return the product and need to contact Samsung directly. I went to the store and they help me selecting a new TV and arrange a replacement. No question asked just a dedicated focus on services. I really recommend the Total package which is always really helpful. The also credit me for the install. This is great service and definitely great value! Best Buy stay behind their product and services!

My son went there June 19 and the salesperson needs more training. I have not yet got a call back…read morefrom anyone. Every time I call I get an answering service which cannot help me. My son is going on deployment and was trying to get his line military suspended but the salesperson instead of suspending the line. Open a new line and told my son that this is apart of the process to suspending a line is having a temporary number. I would like a call back and this line needs to be deleted because it was open under false pretense. I have called Verizon and they also cannot get through to talk to someone at the store. I need this to be resolved and I will file fraud on your location.

If you visit this location ensure you get a receipt for every transaction and review it thoroughly…read morebefore leaving the store. I made the mistake of leaving my husband alone and he was charged $60 for 2 phone chargers plus Sim Cards. We have phone chargers and Verizon told us Sim Cards should be free on new activations!

1) I didn't back up my iphone 6 in months with over 50 gb data on it…read more 2) Went on vacation and my thought to be waterproof case failed me so my phone was completely water logged from tubing in San Marcos. 3) Soaked phone in rice for a week never would turn on thought I lost thousands of photos of my family and other important data 4) Took my phone to allstar wireless, managed to extract all of my data AND fix my phone (which i water logged again due to faulty life proof cases) Anyways, after a pretty lengthy complicated process to get my new phone, I eventually got one and they managed to put all of my data from damaged phone to my new one. Didn't lose a thing. Thank you Christina and the rest of the team for holding your promise to get my data back to me. These guys are HONEST and RELIABLE. They will do everything in their power to help even the silliest cases like mine. BEST TECH REPAIR COMPANY IN TEXAS !!

I had a great experience with TechFix Electronic Repair. Visited them to repair my laptop. First I…read morenoticed integrity and honesty with their personnel because before even quoting me a repair they checked out with laptop capabilities to determine if it was worth repair. I understand that to some of you this may sound weird but it makes total sense. Why spend $1200 laptop repair in a $400 laptop. To me that's speaks highly about this business ethics, they are clear and honest with the client rather than cheat them, now days you don't easily encounter that. Afterwards they made me feel at ease. The repair took a bit over a week. They were courteous and called me once it was ready. I definitely recommend and would come back again. We need more business to stand by their ethics the way TechFix does!