Small businesses literally next door to a corporate music store. They have a great inventory for…read morebeing a small space. The guys behind the counter are really knowledgeable and no nonsense kinda guys. I could look at the guitars for hours. Most of the stuff I shop for like strings or chords are behind the counter so you can't browse like other stores. I do enjoy just looking at stuff and you can't really do that here. For instance, I might look through guitar straps. I'm not looking to buy one, I just like looking at some of the crazy designs, but these are behind the counter. You can ask to see them a they're more than happy to let you look at them, but it's not the same feeling. Especially when I'm just looking, I feel like I'm wasting the guy's time. However, they've always had what I'm looking for and even helped me out when I was looking for a gift. These guys are super helpful and you should always check here first before going to the big box stores. You'll feel better when you see where your dollars are going locally. They even do repairs; a service I haven't used yet, but need to. Check these guys out.

I play piano but just recently decided to pick up the guitar. I got a new guitar but alas, forgot…read moreto buy a case so at the recommendation of my friend I came here. I was hesitant at first because I had read previous reviews that they were over priced and rude. I'm not one to let that discourage me so I finally stopped by there to see what they had. I am glad I did, they have a huge selection of instruments and accessories. The prices are very affordable and the guy that helped us was very very friendly and helpful. I'm my humble opinion that combo is hard to come by. Usually a locally owned music store or any music store at that the staff is rude and condescending but this wasn't the case at all here. I will definitely be coming here for all my music needs. They also have lessons which is pretty cool. I have always been more partial to buying locally, so glad I know if this place now. I went to the location in North Zaragoza

Larry is very supportive of EPMTA. He can be counted upon for music book supply & will work with…read moreeach client to find the appropriate instrument for them. I would rate him as excellent in serving the public as well as the music teachers in El Paso.

One of my kids needs an instrument to play in band. So, I did a quick search on instrument rental…read morenear me. Bertie's Music was the first option. I called and the phone rang several times but a man answered he gave me a number to text to get started with the instrument rental. The process was super easy and a few hours later I got a text saying the instrument was ready to get picked up from the store. When i arrived I noticed this shop is BUSY but that doesn't stop the staff to give you caring and personalized service. Also, I noticed they get lots of calls and because they are so busy they take a while to answer but they do answer. Im glad we got the instrument rental and Berties. First month trial is $5 and afterwards $20 per month.

Will be going thru that area again Let's see how much it…read moreimproved,after hearing back 1 time rm mr ball never contacted again and they still have same guitar instock,maybe if they treated customers and Da jobs they would have sold it then over Da year ago Keep you posted

I truly like this place I got my pad 3 weeks ago from this place for advance band, or drum line and…read morethey were so kind

My son rents his insturment from Olivas and recently the trumpet was banged up. After I dropped…read moreoff the instrument I expected I might have to pay a little for the repairs. Surprisingly the repairs were covered by the store. They provide great service and I recommend others to bring their instrument in during the summer when kids are off to make sure their instrument is ready for the next school year.

I have to be honest the quality is great! I haven't rented any instruments but i get cleaning kits…read moreect. They do everything easy and fast. I got there while there was no one and there really nice! I dont have complaines, super great! Totally recomend!

There's truly no place like this school to feel like family and get the best music instructors in…read moretown. I approached Al a few months back telling him that I wanted to get better at singing so that I could propose to my, now fiancee. He also suggested that my awesome magical guitar instructor help me as well so that I could learn to play and sing at the same time. Well after so many months of practice and learning, my guitar playing and singing got much better and my proposal went amazingly. Everything was beautiful and I know for a fact, I wouldn't have been able to do it without Al and Carlos. Thank you guys so much for all of your wonderful guidance and help. If you're looking for a school to take your children to learn an instrument or want to learn something for yourself, stop. Just pick up the phone and call Desert Moon Academy of the Arts. Trust me, this is the place you want to be!

As a reviewer I will update my reviews if I feel like a business has done something to warrant an…read moreupdate -either for better or for worse. When I initially reviewed Desert Moon they were going through some growing pains and were in the middle of interviews for a new one. There were also several other factors at play that ultimately led to my 3 star review. Well, here we are a year after beginning lessons there and I must say that I'm very pleased with our time at Desert Moon, and that despite the initial bumps in the road, everything has worked out really well. Al has always done his best to communicate with us about any schedule changes (holidays, closures, teachers taking leave) and my daughter has really learned a lot. I would recommend the school to other parents.

My daughter took guitar lessons here as part of a homeschool group class. She actually enjoyed…read moreclasses here and was looking forward to returning "after the summer break". Either as part of a group or as a private student. No discounts were needed, really. It says much about a business owner when he can't bother to return calls or messages from a customer. Unacceptable and unprofessional. Not a business I would waste my money on.

Love this family owned business... friendly service extremely professional and family atmosphereread more

I was so excited when we saw that there was a music school in town that not only gave lessons, but,…read moregives my son a chance to perform as well. The set up is perfect. There is a homework station for kids to hang out after school, and multiple music rooms along with a stage for the performances. My son has started loving guitar again, and is now even showing interest in the drums. The teachers and the owners are great! Prices are very reasonable. I'm so excited to see El Paso kids excited about music! Can't wait for the first performance on 12/10!!!!

My son goes to Drum lessons and daughter for piano and guitar... teachers are awesome. They also…read moreare part of the Rock Band groups. It is a blast to see our kids up on stage performing! Highly recommended!!!

Surprisingly, I didn't realize how close this music store was to where I lived. Plus, I have been…read morestopping in this area hundreds of times for eating or shopping at Albertsons. So, we stopped in today for rosin that the music teacher said is required for tomorrow. At the store, we were warmly welcomed and the person behind the counter was very helpful asking if we needed assistance. Recommend checking out this place for your music store.

Amazing music store! Instrument repairman, Mike Carillo, is always eager to help whenever he can…read more I teach at a small private school and he has been so helpful each time I've come in. Don, the manager is also extremely patient and helpful with all the questions I have. Great and friendly service!