Small businesses literally next door to a corporate music store. They have a great inventory for…read morebeing a small space. The guys behind the counter are really knowledgeable and no nonsense kinda guys. I could look at the guitars for hours. Most of the stuff I shop for like strings or chords are behind the counter so you can't browse like other stores. I do enjoy just looking at stuff and you can't really do that here. For instance, I might look through guitar straps. I'm not looking to buy one, I just like looking at some of the crazy designs, but these are behind the counter. You can ask to see them a they're more than happy to let you look at them, but it's not the same feeling. Especially when I'm just looking, I feel like I'm wasting the guy's time. However, they've always had what I'm looking for and even helped me out when I was looking for a gift. These guys are super helpful and you should always check here first before going to the big box stores. You'll feel better when you see where your dollars are going locally. They even do repairs; a service I haven't used yet, but need to. Check these guys out.

I play piano but just recently decided to pick up the guitar. I got a new guitar but alas, forgot…read moreto buy a case so at the recommendation of my friend I came here. I was hesitant at first because I had read previous reviews that they were over priced and rude. I'm not one to let that discourage me so I finally stopped by there to see what they had. I am glad I did, they have a huge selection of instruments and accessories. The prices are very affordable and the guy that helped us was very very friendly and helpful. I'm my humble opinion that combo is hard to come by. Usually a locally owned music store or any music store at that the staff is rude and condescending but this wasn't the case at all here. I will definitely be coming here for all my music needs. They also have lessons which is pretty cool. I have always been more partial to buying locally, so glad I know if this place now. I went to the location in North Zaragoza

Larry is very supportive of EPMTA. He can be counted upon for music book supply & will work with…read moreeach client to find the appropriate instrument for them. I would rate him as excellent in serving the public as well as the music teachers in El Paso.

One of my kids needs an instrument to play in band. So, I did a quick search on instrument rental…read morenear me. Bertie's Music was the first option. I called and the phone rang several times but a man answered he gave me a number to text to get started with the instrument rental. The process was super easy and a few hours later I got a text saying the instrument was ready to get picked up from the store. When i arrived I noticed this shop is BUSY but that doesn't stop the staff to give you caring and personalized service. Also, I noticed they get lots of calls and because they are so busy they take a while to answer but they do answer. Im glad we got the instrument rental and Berties. First month trial is $5 and afterwards $20 per month.

Will be going thru that area again Let's see how much it…read moreimproved,after hearing back 1 time rm mr ball never contacted again and they still have same guitar instock,maybe if they treated customers and Da jobs they would have sold it then over Da year ago Keep you posted

I truly like this place I got my pad 3 weeks ago from this place for advance band, or drum line and…read morethey were so kind

I was buying an old guitar from a private party and I didn't know anything about guitars. I met the…read moreseller there so Olivas' guitar tech could take a quick look at it and verify the price wasn't crazy. The guitar turned out awesome and the tech declined to accept payment for his time. I really appreciate the help from you guys on this. The folks on your team are clearly there because they love music. Will stop by again for sure.

When my oldest was entering 6th Grade he wanted to enroll in band. The Middle School Band Director…read morerecommended the Alto Sax for him and Olivas Music was on the list of suggested retailers to choose one from. We went in during the beginning of the school year, and the place was packed! Once we made it to the counter, the gentlemen helped us very efficiently. My only 'complaint' would be that the very first instrument they brought out to show me was on the higher end of the price scale (about $3k total) what would be reasonable for a rental/rent to own. After some discussion, we choose one that was around $1,500. Their rental/rent to own plans are quite reasonable! We paid about $50 a month and the plan comes with insurance for maintenance and repairs. If you decide to keep the instrument and pay it off early, they'll provide a discount on the payoff amount (saved us about $300)! You have 30days after the final payment to use the insurance, so we took the instrument in one last time for maintenance, and as always, they returned a quality product.

Took a speaker for repair. Gentleman was polite and professional. He solved the problem in…read moreminutes. I would gladly recommend this company to anyone.