Edgar is a talented technician, and I want to share my experience so others can make informed…read moredecisions. He upgraded my refurbished HP Elite to Windows 11 even though Microsoft did not support the upgrade. Within only six months -- and after an earlier crash I barely managed to recover from -- the system became unstable and eventually had to be repaired by a different technician. I am 88 and on oxygen, and I rely on my computer every day. I wish I had been warned that forcing Windows 11 onto older, unsupported hardware can lead to serious instability in a short period of time. Edgar clearly knows his craft, but customers -- especially seniors or those on fixed incomes -- should ask whether an upgrade is truly safe and appropriate for their specific machine.

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

Mr. Ramirez and Jesse, his assistant gave me an excellent service. This is my second time visiting…read morethe shop and they have always been very attentive and prompt with the service. Great service, great people. Thank you Jesse and Mr. Ramirez

Drove out of my way to come to this store. I'm still waiting for someone to show up for their…read moreadvertised 12:00 opening time. No one answers the phone either. If you are going to have posted store hours you should adhere to those hours.

I was looking at Pokémon Lego sets and found a person price gouging the item that Best Buy list it…read moreat 600 as well as Lego store but this person has it over 1200 for the item and I notified Best Buy who didn't care about it. I can't believe how bad this company has become and I will have to contact attorney general about this store. I have had other issues with this company who doesn't care about anything the public tells them but to make money. I even have gone to the store and needed assistance and the employees are huddled together just talking together and having a party not even working. You have a line of people at the registers and only 1 person working at the register. I reported and they tell you they will take care of the problem and don't do anything, and know they are allowing people to post and price gouge.

We were browsing for a new sound system this past weekend. We finally found one that would suit our…read moreneeds. We found a customer service rep and asked her if she had any in stock. She happened to have one right by her station and turned to get it. While we were talking to her, she walked off to greet some friend and left us talking. eventually she returned and started ringing us up. When we declined the extended warranty she walked away and had a coworker finish a transaction. Is BB making money off extended warranties and consequently they pay their staff on how many they sell? I have to say, this was rather surprising and disappointing that she could not wait 2 minutes to greet her friend and finish the transaction. Do better, BB.

I am a few months from 90 years old. Before PCs in 1961 I was a field technician repairing computer…read moresystems at the world's largest computer users. When the PC was created, I built my and maintained own first few PCs. When I reached an age where I am not able to do my own repairs, I located Localtech. They have repaired my (several) PCs since about 2005. #1 for me is competence and #2 is integrity. They are outstanding in both! Whatever you have that needs repair or TLC they can do it right. Have no fear or concern using Localtech. Take it from a knowledgeable pro.

Local Tech, LLC is not registered with the NM Beter Business bureau. For a least a year they were…read moredoing business without a city business license, and did not pay sales taxes on their sales, which is illegal. I made the mistake of buying a Dell laptop from this huckster for $200 in Jan of 2026 and was told that the laptop was actually worth $1000. That was a lie, since the Dell model was already out of commision, The vendor sold me an adapter which did not work (after trying to give me an adapter that was so corroded that it looked like it had be eaten by bacteria.) After I ordered off E-bay my own adapter, I tried to get some simple recompensation: the owner, who was operating without a license, and violating NM sales tax law, suggested that I send the laptop back to him at my expense for him to "diagnose," A horrible experience, with a man with no honor,

The first computer repair business in El Paso whit the best service and reliable friendlyread more

I was very satisfied with the work that was done on my computer, the cutomer service, the and the…read morereasonable prices, in fixinging my computers. I realized that other locatiions, over charge you. but Daroc computers has been around for 10 yrs and their prices are great and with today economy. they manage to keep prices down. I took in my laptop and desktop for viriuses. and some other work that needed work done. the turn around time was excellent, the work done great. and the cusotmer service was good. I can call anytime Daroc computers and they alway will recomend bring your computers in for a free diagnostic. oh by the way these guy are worth trusting with all of your computer needs. I highly recomend Daroc Computers. A name you can Trust. J