I did not go to a store and want to report the horrible T-Mobile service online. Online you get no…read morehelp. I had to change my credit card to pay my monthly bill on time and I was on hold for 20 minutes on the second call and trying to communicate with multiple bots. The first call never answered and disconnected. The company relies on off-shore people to answer the phone. That means lower prices (perhaps) but that no Americans can have jobs. I found a new provider and will go elsewhere. I'm proud to be an American and I have no problem supporting my country while T-Mobile offers bots and basically no service options!

I went here to get my "Tuesday" reward. It's always odd how things are done here. There's no sign…read moreup sheet- you just at you're here and they say ok. I was going to leave because I wasn't sure someone was actually going to help em. So I gave myself a time frame to work with and just when I was about to leave- they took me. They first told me "no more selfie light up mirrors" but I actually think he was joking and was trying to pay attention to me. So I got my light up attachment! And I laughed!

WORST service I've ever received from AT&T. The location…read morerecently switched, and the new staff are by far the most unprofessional I've encountered. While setting up my new phone, two employees, both young adult, were speaking a foreign language to each other, ignoring me, and acting as if they were doing their own thing rather than helping a customer. Their attitude was dismissive and unprofessional throughout the process. They were BOTH on Snapchat at one point while I waited for their service. Unacceptable. Because of their lack of communication, my phone was set up incorrectly and even shut off during this week. This was unacceptable and avoidable if they had shown basic courtesy and focus. The manager of this location needs to address this immediately. These employees clearly do not care about the customer experience or the way they represent AT&T as a company.

This store in Linton Ave has a very nice staff. They are always very helpful and knowledgeable…read moreof the services being sold.

NOT a Verizon store, but "Cellular Sales", a 'Authorized Verizon retailer. which explains a lot…read more Needed a new phone and to change my phone plan, promptly told me that they couldn't help with the plan - first red flag, but since the signage says Verizon, I was left confused. So now I have to call Verizon again (had already called and they told me I could fix my plan in the store...). Rep was nice enough but told me that syncing my info to my phone was in-process when I left, everything was being downloaded from the cloud. When I got home a few hours later, none of that had happened and I spent the next few hours sorting it out. Also, none of their accessories were genuine Apple accessories, so I ended up going straight to the Apple store anyway. Either find a real Verizon store or get your phone straight from Apple to save the hassle.

Horrible service. Waited 20 minutes and no one even greeted…read moreme. Several people were waiting ahead of me. Finally, one of the guys ahead of me asked a question and the verizon employee complained that he is working on his day off and he shouldn't even be there. Didn't even answer the guy's question. Nobody looked like they were in any hurry to take care of customers. The only guy actually serving customers was on the phone with other verizon employees getting help that he needed to help him support the customer that was sitting at his desk. I got up and left, and no one seemed to care.

I called this place a long time ago, and I was impressed as to how helpful the person was. When I…read morewas back in town, I brought an old iPad with a broken screen. I should have brought the iPad here when there was just a slight amount of damage to the screen, because now it was beyond repair. The person was very honest in saying that he could replace the screen, but since the screen would be unable to lay flat onto the iPad it would just crack again. He had numerous refurbished iPads for sale at a reasonable price. I would highly recommend this place. He could have easily just changed the screen, but instead he was honest in letting us know that it would just crack again. I highly commend his honesty.

Super service...fixed the phone in short order!…read more They teplaced the phone ear speaker so my 97 year old father can keep the phone hw is used to...thank you!

After waiting my turn, I asked for a replacement privacy screen. I was asked,…read more "What phone?" "This one," as I show him, "16 pro," I said. "Are you using insurance?" "Yes," I respond. We would have to send that to you within 7-10 days. Then why ask if I'm using my insurance if you don't have one in stock? OR-- Do you have one in stock for customers WITHOUT insurance I'm wondering-- "Can you call another T-Mobile store to find out who does have one?" "No." Thank you very much --

If you own an iphone and need service, have to fix a virus, buy a new phone, get new service, go…read moresee Adniel. He will get you in and out asap, never waste your time and recommend you only the best of everything. Five star treatment. A.D.N.I.E.L. Over the top service. Thank you very much!!!

I came in to look at a phone I'm considering, but they didn't have it, even though it was on the…read morewebsite, as this isn't a corporate store. They are only an Authorized Verizon Retailer. For me, buying a phone from a corporate store offers far better benefits than purchasing from a non-corporate location. The associate who helped me was very knowledgeable, and he took the time to educate me on some new phones that I liked. Although I didn't buy my phone here, I highly recommend this store because the associates were incredibly helpful and I learned a lot.

yes 5* usually I hate verizon stores…read more I saw a number of senior citizens come in for help (while we were there to buy new phones). The team was patient and helpful to each person for us, 2 new phone, very efficient and saved us money! very knowledgable too. Highly recommended

Fast, Honest and affordable! My laptop had an issue with it not turning on or charging. I brought…read moreit in on a saturday and was able to get it back repaired and working in less than an hour. Vadim was very helpful! I highly recommend them!

I have never gotten such great care in service for my mobile phone ever! They were quick to repair…read moremy phone and place a new battery in it so that I could retrieve an old email that I needed to get into so very bad and gave me a great price and had it done in minutes thank you so much definitely recommend!!

I had problems with my I Phone and took it to this store…read more Omar, the manager was extremely helpful and even made an appointment with Apple to fix or replace my phone.

They will sign you up for a plan quick smart. But if you ask to disconnect a line, they will…read morebasically laugh in your face.