I dropped my phone off and ran a quick errand, came back and Kevin had already replaced my screen…read moreand then put on a new screen protector. He did an amazing job!!! It looks BRAND NEW! Thank y'all! Ps- I called so many screen repair places, and they were by far the least expensive. 100% recommend! (I have an iPhone 11 Pro Max)

Had a wonderful experience here. The back of my phone had cracked, and Kevin attempted to fix it,…read morebut was very honest and letting me know that when he fixed it, something went wrong in the phone no longer works. He then worked with me to get me a replacement phone as soon as possible at a reasonable price. Very honest and trustworthy young man.

I was dreading going to the Verizon store to upgrade my ancient phone. Tim provided excellent…read morecustomer service, hearing what I needed and my concerns, not trying to up-sale this old guy on a tight budget, and patiently switching devices with different operating systems. Thank you Tim!! You were exceptionally helpful. 5 stars all day!

I have mixed feelings about getting services or buying new equipment through Verizon in store it…read moreseems like with promotions they have are sometimes misleading due to our experience of what is actually offered as a Verizon customer. where yesterday we were told that by employee in the store that we were able to do a one for one trade meaning the phone would be covered and of course any fees that applied will reflect that. But today that was not the case unfortunately we end up only getting a credit instead of getting even trade in to applied to the new phone. But after we got the salesperson to understand what we was told. he did clarify that the deals to change from time to time very understanding and that we only had basic plan and that didn't applied to the offer that was present.

I visited this location on 7/12/2021 at 10:30 am. First, the door was locked when I arrived at…read more10:30 and the business hours posted said the location opens at 10:00am. However, this was not a big issue. Alexi (the store employee) opened the door, but told me that she only takes monthly payments and I would have to go to the store on Atlantic Ave (on VA Beach - 30 miles away) to purchase anything. I asked if she would call the store Manager, Tony. But she refused. She said she was in the middle of inventory and couldn't help me. The customer service here was extremely unprofessional and I would not recommend visiting this location.

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

NICC gave us verbal greeting figured out our problem and got us on our way 10 minutes I…read morecouldn't have asked for better and I got from Nicc

it was a terrible experience, Nicc was extremely rude for no reason, some needs to talk to him to…read morerespect people, I can't believe cox hire a guy like Nicc, I went to return a cox item and told him I need a receipt and he went banana, he said we stopped giving out receipts, I told him equipment gets lost all the time and he said I don't care I really don't care it's not my problem, I told him there is no reason to be that rude because I asked for a receipt, he said that I'm waisting his time and there is no point for me to ask for a receipt. I'm just really shocked of how rude he was to me for no reason what so ever. he definitely needs to be spoken to, he should treat customers that way by all means.

I had my daughters iPhone battery replaced within a day. A few weeks later had to bring my…read moredaughter's iPad for a battery issue. The guy was friendly and fixed within a couple days. I was skeptical of these repair places because you never know if someone's trying to upsell parts to make money. I got one price and no changes. Would recommend!

Omg he was so helpful I had just received a birthday…read morepresent, a very nice watch, but it was too large. I was asked by my boyfriend to wait and he'd fix it this weekend. So of course I removed a few links myself and in the process lost a pin. This pin completely disappeared into thin air! I pulled pins out of a couple other watches desperately trying to get this put back together. I gave up and decided this is it something I should not have messed with, but now it was too late and I needed to get this fixed. I didn't wanna go to the mall and deal with that so I just came to this location and gave it a shot. The shop guy (didn't catch name) fixed it and it's on my wrist right now and he was extremely helpful and the price was unbeatable. Thank o

I bought a new phone and four days later I could not text with it. I took it back to this store at…read more7:30pm and told them I had to have my phone for the work I do. I was told they could not help me because Sean, the guy who sold it to me, wasn't there. The person I spoke to didn't even look at the phone. He said there was nothing he could do. I asked for a different phone. He said they didn't have any in stock. I said I would take a16 instead. He said they didn't have any in the store.??? I said let me speak to your manager. He said she left. I said call her. He said she was in a meeting?? He lied to my face. In a meeting at 7:40pm at night when she had just left??? I have never had such poor service. And to be lied to all because he didn't want to bother helping me? I will never come here again.

So, On 02 Mar 24 I purchased a phone online; I paid the…read moreextra money for two day delivery. Between Verizon and UPS something went wrong, and after five days of drifting around, my phone was "returned" to Verizon's Fort Worth warehouse. I was never informed of this; Verizon's website shows my order status as "delivered." Well I spent 8.3 hours between online automated chat (which is totally worthless), online chat with a rep (pretty much totally worthless), and four different calls with reps. Two were worthless; one was dropped; one was helpful. And two trips to Verizon's local Hub store. Verizon holds you hostage: 2-3 business days to evaluate the condition of the return? Why do I care? It was NEVER attempted to deliver. And then 7-10 business days to refund. So Verizon gets my money for two weeks. Good thing that I didn't need a phone, right? NEVER ORDER ONLINE WITH VERIZON. VERIZON BLOWS; THEY'RE NOT GOOD ENOUGH TO SUCK.

My husband and I had an exceptional experience at ATT yesterday because of Denzel W. He was very…read moreknowledgeable, friendly, polite, and respectful. He patiently answered all of our questions and we ended up buying 2 new phones (iPhone Air)--not because he pressured us but because we needed them and he walked us through the type that would best suit our needs. Denzel is the best customer service we've had after being ATT customers for the past 20 years. If you need assistance, definitely ask for Denzel!

1412 Greenbrier Pkwy, 137. Consultant Jessie W. Per guidelines, I am not providing the full name…read more Jessie followed through to complete the activation of my new cell phone after I lost my previous cell phone. It was a smooth resolution. The process did not take any longer than 15 minutes because Jessie was business savvy. Jessie efficiently worked through the various steps applying his important know how. That know how comes about through dedicated challenging work to service the many customers in the entry. I was on my way with a functional cell phone as Jessie was collaborating with a new customer. Signed Dr. Merz