Located inside they Lynnhaven mall in one of those annoying Kiosk. Yeah I say that because they are…read moreright in the middle of things and many of the vendors harass you. Well this one does not and is straight forward cell cases and repair. My daughter specifically needed an iPod 6 case. Not an easy task after the Apple store discontinued selling and Target had little selection. I should have probably checked Amazon but the little diva wanted one NOW! This store has been in there at least since the remodel, so up to a year. The Apple store referred us to them since they are not far from their door and they know that the chances are good they will have what we need. I was stunned to find no one manning the area. A vendor right beside us said that was unusual and he would be right back. After waiting up to 5 minutes someone did appear and was unapologetic which ticked me off. After discussing our needs he showed my daughter what they had. There was a decent selection which gets them a bump in my book. He even took them out to inspect closer and at the end she did purchase one. The prices are all higher than what you would probably find any where else, so if your in need last second go for it. However, I really don't recommend unless you have tried other places. They also do repairs if that is something that your looking for. Smooth checkout of our product. Really a 2.5, but will round up because my daughter was happy.

CELLAIRIS On September 15th 2018 at 18:08 I went into the…read moreCellairis in Lynnhaven Mall and had my phone's screen repaired. My phone was in working order with no scratches or blemishes. After receiving my new screen for my cell phone I realized that the screen was not OEM and purple wavy distortions but this did not seem to affect to the screen. I went on my merry way and not even a day later I when I was on my phone I literally watched the screen crack. I thought that this was strange so I called the store seeking some resolution. The Owner of the kiosk was very rude and explained how he could do nothing. He explained how they would cover anything not working but not cracks. After more conversation, he said that he would install a new screen free of charge (est. $50) if I bought a new screen (est. $230). I was not happy with this so I asked for a corporate number to which he only replied that he was the boss. I did find that there was a corporate number and filed a request with them on September 17th. I was informed that they would get back to my request in 24-48 hours. It actually took 3 days to respond but that wasn't a big deal, however, during this time my phone completely stopped working out of the blue. I notified Cierra, the person who was working on my request, about the new development. I mentioned to Cierra that my phone also had gauge marks on the phone from where metal tools were used to remove the screen (industry standard is to use plastic tools). She asked me to send the pictures in so I complied. Little did I know that these pictures were used to say that the gouge marks would not cause the screen damage or the phone not to work. Cierra closed my request and explained how the owner would only cover 15% of the installation and she cited how this is a store issue and not the company's issue. As of right now, the screen is cracked, there is something rattling around my phone, and the phone will no longer power up. Do not got to the one in Lynnhaven mall.

I've been to this location many times and have never felt like a number. Everyone has been very…read moreknowledgeable. The faces of those helping me were different each time, so it's likely not a customer service fluke. Like most franchised Verizon stores, there is a good selection of the latest and greatest phones and accessories. Save yourself some time by going to the verizonwireless.com website to determine which wireless plan may work best for you. Honestly, it's nice just to be able to walk into the store, tell the person what you're looking for, and having them tell you the best plan for your needs.

Apple Support booked an appointment for me here and Justin was knowledgeable, patient and kind…read more Within 30 minutes, he had recovered my phone with no losses and I was on my way to do more shopping. Thank you all...everyone at the Apple Lynnhaven Store is pleasant, helpful and nice. Thank you, Justin.

I went into the store for assistance with Apple Account password reset. The guy that assisted us…read moreover a week ago, TJ was extremely helpful, exceptionally knowledgeable about the Apple product. He did everything within his power to help with a password reset process. We left that day without total resolve but was able to get a call with Apple Support representatives several days later after making an appointment for a callback. The Apple Support representative, Nadine was very helpful, she was able to provide us with the information and details that were needed to get the password problem resolved once and for all. Tomorrow will tell the story! I was unaware that the Apple Store provided the same service and that they also could have been helpful with promos.

I deal with this location because of how friendly the associates are…read more They get you checked in and get to you as quickly as possible. If it's really busy don't expect to get out of there too quickly. I For the most part it's always a pleasure to have such good service!

So I stopped by for my T-Mobile Tuesday gift. There's a really long line! Why? This guy made…read moreeverybody sign in, wait in the queue just for all of us to get our free t-mobile gift! That's ridiculous! I don't want to stand there and talk about stuff. I usually walk in, show the app and while we're getting the stuff, they're really cool and kind of talk to you about some deals. Way better than making this some stupid formal wait in line nonsense! People were livid! It waste a lot of time and is totally unnecessary.

I dropped my phone off and ran a quick errand, came back and Kevin had already replaced my screen…read moreand then put on a new screen protector. He did an amazing job!!! It looks BRAND NEW! Thank y'all! Ps- I called so many screen repair places, and they were by far the least expensive. 100% recommend! (I have an iPhone 11 Pro Max)

Had a wonderful experience here. The back of my phone had cracked, and Kevin attempted to fix it,…read morebut was very honest and letting me know that when he fixed it, something went wrong in the phone no longer works. He then worked with me to get me a replacement phone as soon as possible at a reasonable price. Very honest and trustworthy young man.

This place is FANTASTIC. Hunter was absolutely the best manager I have encountered in the last…read moreseveral years ANYWHERE. In a time where customer service is truly non-existent anymore, Hunter knocked it out of the park, his patience, intelligence and humor made the painful, 4+ hour process, unbelievably smooth. We won't go anywhere else, and we're WAY happy with our decision choosing Verizon. Thanks Hunter and Taylor :) P.S. You still have the best retail store flooring I've ever seen. Brian & Kim

Best customer service I've ever received at a Verizon store! Ray Seth was the absolute best. He…read moremade sure my partner and I got what we truly wanted and needed. He explained all promotions and went into detail what each item that will be charged on each of our accounts. Even when we ran into hiccups, he took the time to have us come back into the store and sit down with us while we resolved any issues and concerns. Highly recommend coming into this location and seeing him directly for any concerns.

As I am playing "catch up" with my Yelp reviews, it occurred to me that I have yet to review this…read moreGameStop that I had hopped by not too long ago. Now while Dago royally TRUMPS any other reviewers with his impressive 44 "Check-in's" at this particular store (Wow, Dago! You must be the Ultimate Gamemaster)...I will at least provide one more perspective, since he was the only person as of yet to review this GameStop. The store setup is fun, friendly, and easy to navigate through. The staff is extremely helpful...and so they should be when you're plopping down on average 20 plus dollars per new game purchased (that's on the low end of new games). They have a large selection of used games for all you bargain hunters like me out there, and I even found a really fun soccer game for the boys PS3 for 1.99 while I was there! My boys were VERY thankful later for my good find! Now they do also buy your already used games if you want to get store credit/gift card for the store itself....BUT I was surprised with the small amount they are willing to pay for them (I'm new to this whole gaming thing, so it could have been the particular items I was trading in...and if they already have a number of them, I guess mine is just one amongst many...so I am stating this for the record so that you all can figure that into the equation). I guess I had too high of hopes for the actual items I was trading in since their new price was at a much higher price, and thought I would get at least 1/3 of that amount back in credit....but that was not what ended up happening for most of them sadly :( Don't come in with high hopes on the whole trade-in thing and you will be pleasantly surprised I am guessing! Or maybe unlike me, be a wiser shopper, and buy games that you already know will have a higher trade-in value! Overall though this store was great, the options were good, the used items section was quite extensive, and the employee's were very helpful and knowledgable!

Way better experience here than any Norfolk GameStop, I live in Norfolk but I would much rather…read moredrive out here. This is my prefer go to GameStop and I love the staff here, very knowledgeable and professional!!!!

BLUF: They can fix lots of electronic items well and at a value conscious price…read more As an indication of their service, the computer repair place I use recommended these guys with the comment, "If it can be fixed, they will. And its rare when they can't fix something in their swim lane." Replacing a battery in a Samsung Gear3 watch from 2018 that had become a brick isn't a typical phone repair. But in less than a week they'd ordered the part, replaced it, and did an op test to ensure it worked. And, it does still. Also, please please don't be the idiot consumer that avoids a place because English is a second language for some staff. Do you speak multiple languages? Do you have to endure xenophobic shunning? These guys are polite, trustworthy, and talented.

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

I do not recommend signing a contract with geek squad if you don't want to be a member for the rest…read moreof your life and beyond!! I've been trying for 2 months to get my 92 year old father out from under his contract. He's in memory care and barely knows how to turn on his TV!! I've my power of attorney several times and they just keep coming up with excuses as to why they can't cancel!! It's infuriating!!

Terrible service. Terrible installers. They kept not delivering a service we paid for. Kept…read moretelling their boss they called us and never got answers. That was a total lie. The store itself never has any problems reaching us. I would never recommend or use those unprofessional people ever.