Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

No equipment to service the phones. Don't waste your money paying for Asurion service.read more

This location was accommodating so I drove out of my way. They were able to fix my son's phone he…read moredropped. I originally went to Best Buy in Chesapeake where we signed up with the carrier and went to see if the screen was covered. They said it was and that I would have to go to Geek Squad counter. Went there and they took a look at it. Said I would have to make an appointment for the next day. Showed up for the appointment and they same guy from the day before takes a look at it and said he couldn't fix it and that I would have to go to the Apple store all the way in Lynnhaven. I made another appointment and go there and they also said they couldn't fix it. So by that point I had had enough. Went to UBREAKIFIX in Chesapeake and it was fixed within an hour. THANK YOU! Only thing I would change is the attitude and language of those working in the back. Alot of inappropriate words were yelled with customers in the lobby. Those of us there at the time just looked at each other like what is going on back there???

A++++ great place to do business. Went in for an odd ball rgb fan with old style 4pin rgb and the…read morestaff found one that someone had recycled and gave to me for free. Will definitely use them in the future for all PC needs

They are our "go to" place for computer support, and have been for several years. Whether for…read morehardware questions regarding "repair, or replace with something new", mundane level repairs, or "help, I've just fried my hard drive and don't have a backup copy" the folks there have always been honest, educating, and we never have had the impression that they were trying to upsell us on something more than our requirements or capabilities that we'd never use or need. Always spoke with the quiet authority of people who actually did know that about which they spoke and never hesitated to say "I'm not the person best equipped to answer that, let me get (name) to come help us. They also explained things in language that even someone not computer savvy could understand what they were being told. Once we found them we've never had any need or desire to shift in search of a "better" place for our needs. Highly recommended without hesitation.

I normally make my own small repairs, upgrades, etc. and have owned a variety of computers,…read morelaptops, and tablets, and have been an industrial test systems programmer, so I am familiar with Windows, Linux, and Siemens systems, and the hardware that runs them. BUT, I had a busted hinge on my HP Laptop and no longer have the tools or time to make the repair. I Looked up Mr. Tork's business, took my computer in for him to see and was immediately impressed. I gave him the Unit on Friday and he had it fixed and ready for pickup 48hrs later. IT WAS PERFECT and cost effective; Time and Expense wise. I HIGHLY recommend Norfolk Computer Fix for all your Repair, setup, configuration, Virus removal, Computer needs!

A small business owner raised me. An excellent small business takes responsibility, accountability,…read morepride, and care. Mr Erol did all of that and more. I recommend this to family, friends, and community partners. The price was more than reasonable. He impeccable service promptly.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I went into batteries plus to have a watch battery replaced. I handed my watch to the worker and…read morecommented "you know, you have to ground out the battery when it's installed to reset it". She replies it's a button we will figured it out. In hindsight I should have taken my watch back and walked out. 5 minutes later she comes back and says they dont have batteries for it and are putting it back together but cant find one of the screws. I tried to be patient but after another 10 minutes I said, I have frozen food in my car and cant wait forever. A few minutes later she brought my watch back and said they found the screw (that was a lie). They put it back together with the wrong screw. They knew. The back wasn't seated on the case. Its no longer water tight. They broke my watch. I sent a complaint online to corporate. They said they would contact the owner. No response. I called the store. Spoke to the manager and he said there was nothing he could do and needed to talk to the owner. No response. All I wanted was them to fix my watch that they broke. The staff is incompetent and management doesn't care. Beware of this store.

Quick and done right!!! They are always professional and…read morethorough with my phone. It's almost like they are working on their own phone.

horrible customer service over the phone and worse prices! Dude had no respect for common questions…read moreand no substance in conversation.