Rude staff Way too expensive and they are not willing to…read morehelp you with what you need, they will overprice everything

Oh yeah man I got excellent service from Jay today. He looked at my phone on which the screen was…read moredead and in a few minutes he took care of it. I truly appreciate the timeliness with which he took care of the problem. Highly recommend this store!

Work was great. Only took an hour. Price was less than I expected. Will certainly go back if the…read moreneed arises.

Had screen repaired at shop, me and my buddy were there waiting for the repair, after he had…read morereplaced the screen he was trying to hunch his back over the phone, we then caught him going through my camera role and into hidden photos and snooping an trying to look at peoples location in find my iPhone. This happens on 01JUNE2026. Confronted him he immediately got defensive and started saying sorry repeatedly. Very creepy and unprofessional.

Very great service. Was helped soon as I walked in the door. In and out in no timeread more

My experience at Mr. Fix was quick, informational and professional. I highly recommend them for…read moreyour next repair!

Smh, asked for a oled screen replacement, PAID for an oled screen, they put an LCD screen on my…read moreiPhone. Guess they thought I wouldn't notice. DO NOT COME HERE!!!!

Dropped my phone off to replace the broken back glass. They removed it from the premises to another…read morelocation because the on-premise person couldn't do the repair for some reason. They returned the phone late with the glass replaced, but failed to inform me the microphone had been destroyed in the process and not repaired. On top of that, my bank account was locked the next day from someone trying to hack it. Avoid this company at all costs.

The AT&T retail store in Hampton near Coliseum and Peninsula Town centre... is the WORST!!!! The…read morecustomer service is sorely lacking. The personal struggles show in their demeanor and lack of communication with the sustainers. It is disgusting the lack of professionalism and common customer courtesy is lacking! It's always under staffed. The music is too loud for them to hear the customer giving them information, they forget to check customers in increasing the wait time for those walking in...it's poorly managed ....i do not recommend going to the retail store is you can do it online...PATHETIC

I've been to this location before and everyone's usually friendly. Today when I came in here to do…read morean early upgrade I just felt like everyone's attitude was as if they did not want to be at work today. Even another customer got frustrated with another tech and walked out while I was there. Josh the gentleman who ended up helping me. After being here for several minutes and receiving short responses, and nothing being explained, I almost left and went to Costco. When I voiced this Josh and the store manager sat there and badmouthed Costco and how I would come right back and end up spending more money if I did that almost like a scare tactic. I decided to just go ahead and stay to get a new phone which I was told I was being "allowed" an early upgrade not as that was my right as a customer who has 5 lines with AT&T. The phone I selected was out of stock and I was suggested a more expensive bigger phone. When I asked, did anyone else in the area have the phone in stock that I wanted, the response I got was "we would not tell you anyways if they did" then it was explained to me it was because money would be walking out of their store and out of his pocket. I did have a lot of issues with my Apple ID password as I could not remember it. I felt like I was being pressured into trying to buy my phone as the only option because I could not erase my old phone which was mentioned to be several hundred dollars. I told him I had an iPad at home and I would try to go reset it on that device and I would be right back. Josh was fine with that as I even offered to leave personal belongings at the store so they knew I was coming right back even though they have all my personal information on my account already. When I return back to the store I could just tell I was being looked at funny as if I was a problem customer and had been the talk of the store while I was gone. When I was about to leave, Josh confirmed that as he told me, his manager had an issue with me, leaving to reset my password. I guess he had a talk with Josh while I was gone about me leaving and not erasing my phone that I should have bought that phone. If the store manager is going to be that money hungry, he needs to find another profession because trying to scare females into purchasing more things and spending more money is ridiculous and uncomfortable. I will never return to this location and will go further out of my way to go to a different location from now on. Thank you Josh for doing the best you could today even though you have a leader setting crappy examples like you do.

I went to get some last minute gifts for some kiddos. It was busy, which is understandable. One…read moreweek before Christmas. Yikes...but one thing I loved is they were prepared. They had tons of workers keeping everything organized and the lines going fast. Five below had some cute things for the kiddos. I didn't have to think too hard about prices...which is nice. 5 and below is great for cute little gifts.

Five below is so much fun and so dangerous for your pockets!! I always come out of here spending…read moreway too much!!! This store has just want you need and filled with so much wants. From cute Christmas presents, magnets, manga, dog beds and toys, and clothes! I also really loved that I could get a gift card by myself. I asked the associate and she showed me how the gift card reload and purchase is all self service! How cool is that? Also, five below is in a great area surrounded by great stores!! With inflation it's no longer $5 and below but it's not that much from it!

Weird I thought I…read morealready posted this: My family and I received outstanding service at the store! Becca helped us navigate the phone selection and multitude of accessories for us. She went far beyond our expectations and thank her and the store.

My significant other busted his phone, so we got a loaner from a friend until his new phone arrives…read more(which he bought online). He popped in this store to get the loaner phone set up, and he said he was acknowledged and seen right away, and it took about 30 min to get the loaner phone switched on. Excellent service!

Tried to turn in my trade in. He Would not help me reset my iPhone, told me to call Apple and…read moredidn't give me any other information. ‍

Well I can report that we had excellent service at this store. Becca was superb and took the time…read moreto explain the new services and what new accessories we would need for the new products. Kudos!