After years of being held hostage,it is refreshing to have choices…read more Very satisfied with T-Mobile. Simple. Locked in prices Great customer services. No wires or other junk. Cheap internet ,wifi,phone service!!

5 years and worst company I have had switching to at&t cause they give us better service.read more

Sprint has merged with T-Mobile and this store used to be a Sprint location. From all appearances,…read morethere is a mild improvement in the customer service realm. I've been enjoying the T-Mobile Tuesday perks and when I go in, they are welcoming and attentive even if you're not coming in to buy the new iPhone. My recent visits have been quick and resolved correctly. I don't know if I want to recommend one cell phone carrier over another as they're all in it to win it. You can pay your bill here, purchase phones and accessories as well as become a new/returning customer if that floats your boat. Overall, as a customer, I was treated justly and would return if need be.

If I could give lower than 1 star I would I have been chasing a phone for almost a month (iPhone 14…read morepro) and the store I ordered it from hasn't been much help... Everytime I come in here they bring up being a Sprint customer which is stupid since there is no Sprint anymore they are just apart of T-Mobile with me being a "Sprint" customer they can't do anything to help no manager is capable, none of the 5 employees I've talked to haven't been able to help... Their grand suggestion today was go to another store and rebuy a phone I've already paid for and hopefully Monday they can give me a refund when the real manager comes in. This is a stupid ideology and if you only a manager can give a refund maybe only managers should sell phones.

My phone was stuck in TalkBack and Willie at the Verizon store fixed it while helping another…read morecustomer great multitasking

Good Morning Verizon,…read more I wanted to let you know that Moaprel at the Little Creek store did an Awesome job selling and helping me purchase my new Iphone 16. I upgraded from a 7. He was extremely patient and kind. So please give him a shout out that he is an awesome employee!

This was the quickest most painless T mobile experience of my life…read more First time at this location and our sales rep was Brad.. I was having difficulty transferring my mother contacts from her old phone to her new phone. Brad kindly escorted us to a open back office and within minutes fixed the problem that had us stumped for I almost and hour at home . Great speedy service. Thank you once again

Tmobile representative (Pedro), was very attentive & knowledgeable. His patience in assisting me…read morewas commendable. Not only was he very customer friendly but made me feel very @ ease & not feeling rushed. Great job, Pedro. I will definitely be back with any purchases. Thank you for making me feel i was part of the Tmobile family.

Tolegs and Bahl really made it easy to get a broken IPad repaired and working great. so much…read moreappreciate!

Replaced bad battery, $100.00, left store, screen went black as soon as I got home, two hours…read morelater. I went back to store immediately. I was told the screen wasn't their fault....$175.00 more dollars for new screen. Will NEVER use this company for anything ever again. I will not recommend them to anyone I know. I vote with my money. Total SCAM.

I wish I could give this store negative stars…read more I upgraded the the iPhone 11 Pro months ago. Traded in my old phone to this store. Got an email a month later that I would be charged for my old phone because I never turned it in. So I called the store and was told the manager, Christy, would call me back. She never did so I called again, and the assistant manager said she'd have the manager call me back. She never did. I called a third time and spoke with the assistant manager who said he found the phone in their system but didn't know where it was. He said his DISTRICT manager would take care of it, he never did. Long story short, I completely paid off a phone I haven't had possession of for months because of this store.

Att trade in program is a SCAM!!! Don't do it!!! I was promised $700 for my apple iPhone XS Max in…read moremint condition. Trade in took 3 months to complete and $700 ended up being divided in 30 months installments - $23 a month credit LMAO! What a joke!!! I got robbed!