Fixed my phone witching 30 minutes last minute for a great price. Customer service was great. 10/10…read morewould recommend.

Update to the update. I explained my previous concern and the staff were awesome and fixed the…read moreissue. I believe the true mark of quality customer service lies in trouble shooting unanticipated issues and the quality of service provided when things don't go to plan. The staff were very communicative and happy to help. This will definitely be my go to shop for any future services needed pertaining to repairs.

My phone was stuck in TalkBack and Willie at the Verizon store fixed it while helping another…read morecustomer great multitasking

Good Morning Verizon,…read more I wanted to let you know that Moaprel at the Little Creek store did an Awesome job selling and helping me purchase my new Iphone 16. I upgraded from a 7. He was extremely patient and kind. So please give him a shout out that he is an awesome employee!

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

Took my phone in for a repair and they fixed in 30 minutes for a affordable price and good…read morecustomer service, definitely coming back here if I ever need another fix.

it looked good until the same day my camera lens fell off and then the back is very fragile it…read morecracked when it fell on the floor (2ft drop) they use cheap screen do not recommend

Bad workmanship, poor customer service! Replaced my screen a few days later it was defective and…read morethey did not care when I told them about it.

DO NOT USE! Would give zero stars if I could!!! They replaced the screen on my husbands Galaxy and…read morea few days later green lines appeared. We Googled it and it said faulty connection between screen and motherboard. Went back 3 times and they were closed every time. Took it to another repair shop and they said same thing about the connection and suggested to take it back for warranty repair bc it means the new screen wasnt installed properly. Finally got to talk to the guy and he just kept saying the phone HAD been dropped "it's the ONLY way that happens" and refused to acknowledge it was installed wrong. The phone was never dropped, they just did bad work and totally refused to honor their warranty. PHONE REPAIR GUY (outside of walmart) IS WAYYY BETTER!

went there yesterday to get my phone fixed expecting to be broke after but got reasonable pricing…read moreand dude had it done by the time my lecture ended great!

From the owner: Wisephone ER is your premier destination for top-tier electronic device repair services…read more Specializing in phone repair, tablet repair, MacBook repair, laptop repair, and an array of other devices, we are your trusted experts in restoring functionality to your valuable electronics. Our highly skilled technicians boast extensive experience in diagnosing and resolving a wide spectrum of issues across various electronic devices. Whether you're grappling with a cracked screen, malfunctioning hardware, or software glitches, our team has the expertise and precision to deliver swift and effective solutions. At Wisephone ER, we understand the critical role your devices play in your daily life. That's why we prioritize efficiency and reliability in our repair processes. With streamlined procedures and rapid turnaround times, we aim to minimize downtime and ensure that you're swiftly reunited with your fully functioning device. In addition to our repair services, we also offer trade-in options for those seeking to upgrade their devices. Whether you're looking to part ways with an older model or trade it in for credit toward a newer device, we provide hassle-free solutions tailored to your needs. At the heart of Wisephone ER is a steadfast commitment to customer satisfaction. We prioritize open communication, transparent pricing, and personalized service to ensure that your experience with us is nothing short of exceptional.

I recently upgraded my phone to a Motorola which doesn't cause a fortune and works even better than…read moremy previous phone. Much thanks to Jay for being so helpful and patient with me in helping me choose the best phone for me. I highly recommend shopping here, not only are the workers friendly and knowledgeable of their products, but the prices are unbeatable as well.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Norfolk store today.

Located inside they Lynnhaven mall in one of those annoying Kiosk. Yeah I say that because they are…read moreright in the middle of things and many of the vendors harass you. Well this one does not and is straight forward cell cases and repair. My daughter specifically needed an iPod 6 case. Not an easy task after the Apple store discontinued selling and Target had little selection. I should have probably checked Amazon but the little diva wanted one NOW! This store has been in there at least since the remodel, so up to a year. The Apple store referred us to them since they are not far from their door and they know that the chances are good they will have what we need. I was stunned to find no one manning the area. A vendor right beside us said that was unusual and he would be right back. After waiting up to 5 minutes someone did appear and was unapologetic which ticked me off. After discussing our needs he showed my daughter what they had. There was a decent selection which gets them a bump in my book. He even took them out to inspect closer and at the end she did purchase one. The prices are all higher than what you would probably find any where else, so if your in need last second go for it. However, I really don't recommend unless you have tried other places. They also do repairs if that is something that your looking for. Smooth checkout of our product. Really a 2.5, but will round up because my daughter was happy.

CELLAIRIS On September 15th 2018 at 18:08 I went into the…read moreCellairis in Lynnhaven Mall and had my phone's screen repaired. My phone was in working order with no scratches or blemishes. After receiving my new screen for my cell phone I realized that the screen was not OEM and purple wavy distortions but this did not seem to affect to the screen. I went on my merry way and not even a day later I when I was on my phone I literally watched the screen crack. I thought that this was strange so I called the store seeking some resolution. The Owner of the kiosk was very rude and explained how he could do nothing. He explained how they would cover anything not working but not cracks. After more conversation, he said that he would install a new screen free of charge (est. $50) if I bought a new screen (est. $230). I was not happy with this so I asked for a corporate number to which he only replied that he was the boss. I did find that there was a corporate number and filed a request with them on September 17th. I was informed that they would get back to my request in 24-48 hours. It actually took 3 days to respond but that wasn't a big deal, however, during this time my phone completely stopped working out of the blue. I notified Cierra, the person who was working on my request, about the new development. I mentioned to Cierra that my phone also had gauge marks on the phone from where metal tools were used to remove the screen (industry standard is to use plastic tools). She asked me to send the pictures in so I complied. Little did I know that these pictures were used to say that the gouge marks would not cause the screen damage or the phone not to work. Cierra closed my request and explained how the owner would only cover 15% of the installation and she cited how this is a store issue and not the company's issue. As of right now, the screen is cracked, there is something rattling around my phone, and the phone will no longer power up. Do not got to the one in Lynnhaven mall.