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    Verizon

    2.3 (30 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    7 months ago

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    Verizon S.

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    6 months ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

    I keep calling to speak to someone they send me a code I put it I twice then you hang up because I didn't put codein

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    Verizon S.

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    3 years ago

    Helpful 1
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    Photo of Keiko M.
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    11 years ago

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    5 years ago

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    4 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    5 years ago

    Great customer service and prompt service. It feels good to be in an out and with all of your needs taken care of by professionals

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    3 years ago

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    7 years ago

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    Verizon Customer Service

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    5 years ago

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    Verizon Customer Service

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    Photo of Jacqui R.
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    16 years ago

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    Photo of Greg S.
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    9 years ago

    Great customer service - Highly recommend..they swapped out my iPhone in record time. Thanks again!

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    9 years ago

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    9 years ago

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    Photo of Hans K.
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    14 years ago

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    7 years ago

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    Verizon Customer Service

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    11 years ago

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    12 years ago

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    8 years ago

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    9 years ago

    Great customer service, was in and out with a new plan in 40 minutes. Thank you for making the transition fast.

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    9 years ago

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    Photo of A10 A.
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    12 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    AT&T Store

    AT&T Store

    (17 reviews)

    $$$

    This store was absolutely terrible. We have been longtime customers at. We wanted to upgrade our…read morephones today. We went into the store. I inquired about one of the specials that they were having the lady had no knowledge of it at all. Every question I asked she gave me an answer that was not true. A gentleman which I would assume would've been the store manager came over, started talking to her. She still was unsure and giving him the wrong information as to what we needed. I told him at that point we're going to another location. He said OK. Have a great day. Poor poor management, letting a longtime customer walk out the door and not try to make things right SMH. Never back to that location that we have been going to for years we will never go there again.

    I was planning to go to a store but thought that maybe I could get help over the phone but I was on…read morethe phone for one hour and twenty four minutes with a representative who could not help me and told me thatbi needed to go to a store so I did. I went to this location and was told that they do not assist customers with technical issues, they "just sell phones". Well damn, Amazon sells them too but I came to a store under the name of my service provider only to be told that. What in the ever living hell is that about? I can go to Best Buy or order a phone on Amazon if I wanted to just buy one. I have no idea how to get technical help with my phone now. I will NEVER go there to buy a phone. TERRIBLE CUSTOMER SERVICE!

    Verizon Authorized Retailer - Wireless Zone - Genius Bar area

    Verizon Authorized Retailer - Wireless Zone

    (4 reviews)

    Brand new place! When other Verizon stores are busy you might be able to skip the line by coming…read morehere, at least until everyone else catches on. This whole complex is a great addition to the Norfolk Premium Outlets area, growing quickly. Check-in kiosks are at the front door. An associate then calls you to a desk at the back. I like this setup better than the counter-style service at older stores. The associates were friendly and helpful when I was there. If you have to wait (I didn't) they have a "genius bar" like counter where you can sit or a wall of new phones you can oogle. Like I said, brand new so everything is super clean and functional. Although I would have appreciated a couch or a softer place to sit. Parking isn't really an issue although there's a popular pizza place next door. However getting in and out of the lot can sometimes be a pain. I suggest avoiding the packed driveway by Chik-Fil-A and going a little farther to the easy, empty driveway at the Burger IM end of the lot (farther from the stoplight).

    Alec is AWESOME!!! I have never been into a phone store where they don't try and haggle you into…read morespending more money than you need to. He was very straight to the point and offered me the best deals to save the most money. He was more than helpful! He was also VERY fast with setting up my new phone, I was in and out. Thank you so much Alec, I will only go to this verizon from here on out!!

    Verizon - mobilephones - Updated May 2026

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