Family friendly gaming shop with shelves and shelves of board and card games available…read more Community-focused with games and painting held within the store. Wide variety of DnD-based and/or Warhammer 40k books, games, accessories, and memorabilia for sale. Punch cards offered to every customer. Wheel chair accessible. The only drawbacks or that the prices are moderate to high end, and the parking lot is always close to full.

Went to play Friday night commander and the building was just too hot. Had to pay to play and then…read moreleave early the night wasn't even enjoyable because the heat. Bringing my own fan from home and seeing someone order a fan and have it delivered mid-game is wild to me honestly. Not sure how many more tower games can be played until that's fixed.

My husband and I love this store. They have a large selection of new and high quality used books as…read morewell as some toys and nicknacks. The store is large, bright, and neatly organized. The staff are very helpful. They are very selective about what they buy, so keep that in mind if you try selling your used books there.

Update for change over time: They don't offer too much when…read morethey buy your items, but they have insanely good prices. The service is great, and they let you verify that game consoles/cartridge games are legit before you buy. This place is absolutely amazing, I just wish they'd buy at a slightly higher price. This place is worth checking out for books, movies, games, manga, and even collectibles. This is like Cool Stuff or Videogame Heaven, but with even more great things to buy. I'm extremely happy with my WiiU special edition, and the low price I bought it at. Thank you so much for your wonderful service :)

This is a mostly toy store with action figures, model kits, stuffed animals and video games. Their…read moremostly Japanese merchandise differentiate them from our American toys. Great for Japanese toy aficionados.

This store has so much cool stuff lol! It truly has a unique collection at pretty fair prices!…read moreCustomer service is wanting, but the inventory more than makes up for it!!!

Very friendly and helpful staff. Well organized and clean. The selection of games in the game…read morelibrary was extensive. Cool spot.

Friendly staff easy to work with and they always have a great selection. This is my bread and…read morebutter store for all things comics.

Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.

The racist undertones were apparent once we walked through the door to return a single game…read morecontroller that was purchased less than 24 hours as first time patrons. We received a humiliating lecture in not reading the receipt which has 8 different store credit policy that makes no sense considering this store appears to be a small vendor that relies on thr community to keep the doors open. But the icing in the cake was the store manager I believe, he didn't announce his role, slipped out of his mouth that most niggers can't read as the cashier was preparing the cash back return for the item after saying he will allow it this one time. I guess he decided to break his own policy that is written on his receipt of no cash back returns - only store credit by how huge my eyes got when I heard the horrible word come out of his mouth. I will never return and I feel sorry for the African American male store cashier that works there for his calm and kind demeanor is what made me purchase in the first place. I will also be reporting this place to the BBB as well, maybe I don't know how to read how to make sure racists store receives reviews that hurt them just like they hurt their customers.

Amazing retro video game store, owner was super friendly and very knowledgeable. Will definitely be…read moreback when I come back to town.

Lee is awesome. Great selection of old games and consoles and all of the workers and friendly and…read moreknow their stuff.

I had a fantastic experience recently here when buying a PS3. Joe was an excellent help in…read moreanswering my questions about the particular model and made sure to let me know exactly what I was buying and all the things that were covered under the warranty. He was a big help and an absolutely stellar employee the whole time to every customer in the shop. I recommend this to all my friends who are into retro games and will return for more games and systems in the future.

So much to choose from! Games galore!!!!! I visited on my way to the three days grace concertread more

I recently stopped by Video Game Heaven located on Battlefield Boulevard in the heart of Chesapeake…read moreto see if they had the new Nintendo Switch 2. They unfortunately didn't have it in stock but they were very nice about it and told me to check back with them as they have many on order but they don't know when they will arrive.

First things first it was great. The amount of old and new games were perfectly balanced. The…read moreprices were amazing it made my haul amazing. I got a 24x46 Supernatural poster for 12 bucks. Also grabbed E.T. on the atari 2600 for 8 bucks (for the collection of course). Found Link's Crossbow Training for 7 dollars and that's better than any other price I've seen. Snagged two Wii games one was 3 dollars the other was 4 dollars. If you're a plush person there was a wall of plushes including Mario, Zelda, Animal Crossing, Sonic, etc. If you look past all the anime dolls it will be an amazing experience. Also Gex.

They know there systems for sure. They buy and sell used systems at a good price, need system…read morerepairs they do that also. If you are looking for a new release game or want lightly used game there the place to go. Check them out as they have four or five locations.

This place is absolute trash when it comes to consoles. I bout a ps2 in 2023, and had to replace…read moreit due to bad disc drive. Everything appeared fine since I got the replacement, until I just opened it up post-warranty for cleaning and to check integrity of heatsink paste.... The replacement console they gave me was FULL of dead roaches and their feces, dust, and the av port was rusted. I keep my consoles in a humidity-controlled room, the rust came with the console, so did the dead roaches. I don't know how that passed any qa, or the original defective console for that matter. The prices are cheap, but going somewhere else would be advised. This place has gone downhill bad.

I've been a loyal Best Buy customer for years so this experience was extremely disappointing…read more I purchased a dishwasher, and the installation was handled by a subcontractor (Tried and Tested, LLC). What followed was a complete breakdown in professionalism and execution: - The technician marked the job "complete" without ever showing up - My tenants took off work and waited all day - The technician arrived nearly 8 hours late - Unprofessional behavior occurred in front of a child - The installation was done incorrectly, causing a water leak and property damage Despite requesting a different technician, the same subcontractor was sent again. The situation got worse when a replacement dishwasher was scheduled without my request. During that visit, the technician dropped the new unit and installed a damaged dishwasher with a loud, faulty motor. At that point, I had to hire my own contractor out-of-pocket to remove, return, and replace the unit properly. This cost me time, money, and unnecessary stress. The lack of oversight of subcontractors is a serious concern. If you purchase appliances from Best Buy, I strongly recommend confirming who will perform the installation. This experience fell far below expectations.

Purchased an open box keyboard claimed to be in excellent condition, and no mention of any issues…read more Opened the box at home and the wireless receiver is missing. Thinking they'll surely make it right i returned to best buy and the manager Cedric refused to do anything but return it. I want the product i purchased as advertised, insane to charge someone $165 for something that doesn't have all the pieces. This best buy is garbage.