Went in looking for a new pair of Converse but didn't find anything that stood out to me. The store…read morewas packed full of people so there really was t enough room to move around. I'll have to come back on a weekday.

After several visits I'm happy to weigh in and it's great news. I'm a fan…read more Located in the Lynnhaven Mall on the Dicks Sporting Goods anchor side. Parking is by surface only on this side. My daughter has had a Converse shoe fetish for a while. Journeys offer tons of Converse in every imaginable color, design and size. On two different occasions we made purchases of both low cut and high tops. We also had an exchange. Service was really fantastic from the same young man each time, I think he was the Asst Manager. There are a few hiccups with checkout, but no big deal. Prices are competitive to more reasonable than Mall competition. My daughter is already planning a return visit.

We have shopped this store a few times and recently made a purchase for my daughter. Conveniently…read morelocated inside Lynnhaven Mall. It's a small store, but they do pack in a lot of merchandise in. Service was friendly overall, but noticed when packed on one visit slow to greet. Once we had assistance service was strong. My daughter was measured up and quickly decided on a pair. Pricing is higher than some places, but compares to most name brand. They have more than shoes. Other accessories such as a variety of shoe laces and hats are a big draw. Clothing for adults and children too! If you cannot find what you're looking for on sizing, or style free shipping to your home was offered. Checkout was prompt. They will ask you for email for deals, so if you like spam go for it. But all joking aside if you are a big Van customer this is something you should sign up for. If you complete the survey w/ code on receipt you have a chance to win a free pair of Vans. I would recommend and return.

Not only do they have a great selection of different styles of vans for you to choose from but they…read morehave them from infants to adults as well. They also have the latest styles and new arrivals available. As you have the opportunity to put a whole outfit together from the various shirts, shorts, underwear, shoe laces, socks, and hats. As the staff will help you with your selections by giving you good options and different choices, they will gladly find it for you and if by any chance they've run out. Their great personality and attitudes will make your shopping experience a pleasant one !!!!

The best! I have being wearing their leggings for over 8 years! Great customer service! Their…read moreleggings are worth the price for sure. See why below. This store is great. They were all so helpful. I do wish they had more colors and sizes in store, but you can always buy online. So sometimes I try on in store and buy online. They have so many cute bras, and tops to go with the leggings. I do wish they had plus size items, or bras in a bigger size at-least. I want to look cute too, top to bottom, just not the bottom Did you know they hem for free? Back their product? Get a hole in it, they will repair it. They have a military discount. Thank you lululemon for great customer service and backing your product

Ok I admit that just 4 years ago I had no idea who this company was. Fast forward to two teens, one…read morefemale and one male. I'm very aware of their pricey, but super quality brand. I have shopped stores from coast to coast. The location is somewhat newer for Virginia Beach Town Center. Parking is free off street or nearby parking garages. The area outside has always been tidy. I have probably shopped with my kids around a dozen times. So I will compile experiences which are similar. The styles and designs are for a younger demographic that is a slimmer weight. They have athletic and dressier items. The company roots are in athletic clothing. The products are approximately 90% women, 10% men. So I'm out on the skimmer category. But really any age can enjoy their clothing. They are pricey, make no mistake. A single legging for ladies runs in the $100 neighborhood. For men the same with pants. They do have a sales rack to check. It's often slim pickings. Service 100% always 5 star. The staff is trained well and will bend over backwards to be helpful to customers. Also always super friendly and attentive. I have to admit they are trained to sell too! So you may be browsing and make a purchase. The store is always 100% 5 star clean and organized. The staff has very tight control over the the tidiness of the floor, changing area and checkout. Products and quality always 100% 5 star. LuLulemon makes it a company policy to bring quality to what they make. They also stand begins with a unheard of return policy of no receipt required and limited warranty period. Who else does this? Well I can't name another clothing retailer. My scorecard is a perfect 5 and of course we will continue to shop this clothing chain.

During Christmas shopping I browsed the Crocs store, it was my first time. I was blown away with…read morethe selection. The inventory of crocs is staggering. Also the amount of charms to customize them. Staff asked to assist me, but no follow up after browsing for around 15 minutes. I would recommend the store for anyone who loves crocs.

Please be wary- this store in particular uses bait and switch marketing. Crocs corporate will say…read morethey have no control over this. "Buy two get the third FREE" signage all over the front and inside the store may secretly relate to a small selection of random clearance shoes in the back despite the small print on the signage only specifically excluding Jibbitz. The check out person will not care at all that your three kids spent an hour picking out full price shoes, and now you're spending $45 dollars more for a third pair you thought was free. Go ahead and find the shoes you want there, but buy online or buy at another retailer. I've found either can be so so much cheaper. Small print on the signage in the picture: *DISCOUNT APPLIES TO ITEM OF EQUAL OR LESSER VALUE. EXCLUDES JIBBITZ* CHARMS AND OTHER ACCESSORIES MAY NOT BE COMBINED WITH ANY OTHER OFFERS. LIMITED RESTRICTIONS MAY APPLY. SEE STORE FOR DETAILS.

Day after Christmas and I had a shoe return. Argh! I was dreading the long lines, the rude workers,…read moreand all that comes with post holiday return... And I received NONE OF THAT HERE. Famous Footwear anticipated returns and has a swift, efficient system to take my shoes back. The cashier let me know I could order the larger size online and assisted in that process. I even got the shoes mailed directly to my house included. My husband ended up browsing and we got a other pair of Puma's while here. Famous Footwear, you just made a fan out of me. Why wait in the long lines at each individual store when NikeX Adidas. Crocs and Puma are all found here? I think I just discovered a hidden gem here at the Premium Outlet!

I've never really been a fan of the shoe chain, but why not browse. My son was looking for back to…read moreschool shoes and after not finding what he wanted at the Nike outlet store we hit them up. Outside of store was debris free. Once inside I saw several staff and a few customers. My son went right to the running shoes area. Everything I saw was organized and displayed nicely. They have several name brands to choose from such as Adidas, Under Armor and Nike. The price is right, but they are not the higher end types my son was interested in. A sales person did approach and I asked a question on selection. I would return, but still contend it's not a store I would probably purchase shoes from.

I've been to this Calvin Klein location in the Norfolk Premium Outlets. So I was surprised that the…read morebusiness page had no reviews. I browsed the store and found nothing I was interested in. The staff remained behind the counter. But there was a customer and only one staff I saw. Probably would not rush back.

It is a small store and it looks like the store next to American Eagle is filling up 1/2 of this…read morestore That's a minus for me. I like to visit because sometimes you find some really nice clothing. I did buy that really cute green tank top. Can't wait for summer weather to come to wear it. They also have some nice men's clothing and I do like the clearance area. But the service is nonexistent in this store. That is also a minus for me. But I always stop in because I might find something great and I'm already at the mall. There are always my favorite stores to go to.

More through my daughters eyes than mine as it's been forever since I personally made a purchase…read morehere. Located inside Lynnhaven Mall which has been our go to in recent years with a great remodel and new food court. The store took the place of Gap over a year ago and is more on the JC Penny side. I found the inventory super and everything was well organized in the stacks. They offer clothing for both genders and ages. However, they are more on the 35 and down age range in my opinion. Assistance was immediate when walking in and consistent throughout in the changing room that was clean. Lots of sales as per usual is a draw. Checkout was smooth with a multi layered process of a physical gift card, an online gift card and a money back promo on purchases. So a $60+ bill turned into $2 which as great! Pretty cool to not have a hiccup with a more complex checkout. American Eagle is one of my teen daughter's favorites stores. Great service, fashionable products and money back offers on purchases. Recommend them.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further delay please let's begin!. I stopped by to see if they had and Jordan Jumpman brand items like they sell on line! Sadly to say unless I overlooked it there was not one piece of clothing that displayed the jumpman Jordan brand, not one!!!.. I didn't even see any of the Jordan retro sneakers that they display on line either! I even put it a raffle for a pair of 11 Jordan Gama, size 11 on line but yet they didn't have not one pair of Jordan retro to sell.. Maybe I'm missing something but that seems like false advertising if you have stuff on line but nothing in store? Maybe I came at a bad time,I will not rule that out but this sure is a disappointment in my opinion! Will I return you ask? Sure, but only if I see what I'm looking for in store first!!..

I downloaded the Dick's app to make online purchases. I received a confirmation order number along…read morewith my receipt detailing the amount I paid and the items I ordered. I placed my order by 3 PM and opted for in-store pickup, registering my number for text updates regarding my order. However, I did not receive any text notifications. I then returned to the Dick's app to chat with their AI assistant. I inquired about my order and when it would be ready for pickup, and the AI indicated that it would be ready within two hours. By 7 PM, I still had not received any updates, so I decided to call the store. When I spoke to a Dick's employee about my order, they were unable to locate it and went to fetch their manager, Averie. Upon speaking with Averie, I provided her with my order number and mentioned that I had not received any text messages, inquiring about the status of my order. She informed me that she had not received my order. I asked her why, given that I placed my order online at 3 PM. She patiently listened and requested a few minutes to contact their tech support to determine why my order had not been received. Less than 10 minutes later, Avery called me back to inform me that their system was down, causing delays in processing online orders. She mentioned that I could expect an email by 10 PM notifying me when my order was ready. I agreed to wait. The next day, I called again around 1 PM, and fortunately, Averie answered the call. I informed her that I had not received the email. She asked if she could call me back while she contacted headquarters to find out why my order had not been processed. I was grateful that she was able to handle this herself, as I wouldn't have known where to start. I also appreciated Averie's assistance during my calls; receiving answers from a human is much more reassuring than an automated AI response. Ultimately, I was able to visit the store on Sunday and purchase the bicycle.