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    Nordstrom Rack

    3.3 (45 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Gisela C.

    They offer good deals in clothes, shoes and accessories. I think this store has especially good deals in brand shoes for women and man. It is the best store in this area considering their variety of brands shoes deals. I would also stop for the sunglasses section, I found strong deals in some brands as Rayban, Salvatore Ferragamo, Prada, etc than any other store. They also have clothes, bag, active, intimates, accessories, home and kids. Great deals and clearance can be found as well in their website. I always received everything on time and well packaged

    Waiting in line
    Veronika H.

    Love having a Nordstrom rack in the area. Great spot to find deals on shoes, jackets, and accessories. I also really appreciate that they let us return Nordstrom store items here since the main store closed in Norfolk. It's a small store but glad that it's here. I'll be back!

    Men's ties
    J David H.

    I've now been to this store five times and have never shopped a Nordstrom Rack before. I self admit I love Nordstrom at McArthur Center and shop them often. The location is great in Town Center at Pembroke Mall. A draw back is that it's not connected to the interior of the mall. It does not appear it's hurt business because I frequent the area and it's busy all the time. On each occasion there was a different reason to shop them. The first week to see the store and did not make a purchase. Initial impressions were weak, but I held off on writing a review. The second and third this week a stronger impression of service, inventory and pricing. It's not a huge store, but even haters should be happy we have one as many cities would love. Even a great experience with a return which is also done at the checkout counter. Is it a glorified Marshall's, or TJ Maxx? You be the judge of that. In my opinion it's a cut above with designer wear you cannot find at most discount retailers. My daughter is now convinced this will be her regular place after finding her Vera Bradley back pack for school and difficult to locate Zella Girl clothing 70% off. Even my son found True Religion jeans that were normal $120, marked off 60%. The store has presented well on each visit. Yesterday it was somewhat cluttered in the kids clothing with last second shoppers prior to the start of school. None of the visits had a staff member approach to assist. I'm thinking this level of service will be challenged when mobbed. I will return and find myself a fan. Will I buy something on each visit, probably not. However, the deals are good enough to keep a watchful eye for the right thing that you must have. 3.5, rounding up.

    Carol S.

    The new store openings in the Independence / Pembroke Mall / Town Center area had been greatly anticipated. It was a huge disappointment when all three opened when I was completely immobile. My only trips out of the house during that time period were doctor visits. Sigh..... So Saturday was my first visit to Nordstrom's Rack. Actually it was my first department store shopping experience since my fall. I was in search of "white" to wear to the upcoming Yelp Elite event. May I say that I was expecting much better from Nordstrom's, even if the merchandise offered were their discounted offerings? The general feel of the store was that of a chain discounter. Couldn't Nordstrom's have provided the store with a slightly more upscale decor? The racks of clothing were not organized well and had not recently been checked to replace items placed in the wrong size segment. I found it hard to locate the type of clothing that prompted my search. It seemed as if items had been randomly placed on racks just to get them quickly on the sale floor. So, what was the result of my search? There was absolutely no appropriate white. But I did find a cute top for a great price. It's time to bring this shopping trip to an end. Now where do I find the check out desks? Oh, No!! Along the side of the store was a row of cash registers with a rope line. And oh how I hate standing in a rope line to wait for checkout!! Not you, Nordstrom's. Please. It isn't fitting of your brand. The top was cute and was perfect to wear to the fun Sunday brunch planned. So I waited in line, and waited, and waited. Propping on the cane and holding the rope pole stands didn't help much. Almost ready to give up, I felt a tap on my shoulder. It was a lady from an display case enclosed department who offered to check me out in her area. Thank you to that angel for her wonderful customer service. So, why 3 stars? One is for the location. A store in the Town Center corridor is much appreciated. The second is for the Nordstrom's brand. The third is for the pricing. When I have more stamina I will return. It's obvious that finding good deals involves a search process. And my check out angel told me that new merchandise comes in every day. Thank you for coming to Bayside Nordstrom's Rack. I promise to give you another chance.

    500+ Folks at the grand opening 3-10-16 :-)
    Kris D.

    My wife made it mandatory that we stop in on the Grand Opening today, over 500 people lined up outside waiting to get in. I'm not sure the Sears next door gets that many folks in a week.! Nordstrom offers a lot more items than I initially thought. With the title "Rack", I had assumed it was only a shoe store version of a Nordstrom. But long story short, they have everything. Shoes, Clothing, accessories, perfume, beauty supplies, women's clothing, men's, kids sizes all the way up to 3X and larger sizes. Another big surprise: Affordable prices and many discount items as well! Long story short, check them out. Great quality brand-name items at great prices. Excellent staff, nice, clean floor plan, I give 'em 4.5 stars.

    Kristine D.

    Do you love designer & brand names? Do you love saving money? Well, Nordstrom Rack is the perfect place for you; it's a combination of both! The store's grand opening was on 3/10/2016 and I wasn't brave enough to try that day, but I did go the next day. Parking lot was packed, place was packed, but boy was it worth it. I got something for $200 off the original price that it was at the main Nordstrom flagship store! I like to think of Nordstrom Rack as an upscale version of TJ Maxx, Ross, or Marshall's. Same concept - designer brands at way more affordable prices. You'll see tons of Michael Kors (sunglasses, handbags, accessories), and the same for Kate Spade, Coach, even marc by marc jacobs (my current favorite.) Like any big store, there's a section for shoes, men, women, kids, babies, accessories, home, & gifts. Tons of selection in each department. The set-up works, and even though it's a busy grand-opening time, the line was ridiculously long but moved along quickly and efficiently. Parking is ok - very busy & crowded but again because it's new; I know that once the "newness" of it dies down, everything will be fine. It's in the old main front part of Sears at Pembroke mall, facing VB Blvd. They have divided the old big Sears building into Nordstrom Rack, Fresh Market, & a smaller Sears. You will most definitely find something here for yourself and for others too. I have a feeling that this place is gonna do really well! Check it out! I am totally a fan and will definitely return on the regular!

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    5 months ago

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    1 year ago

    I found everything I needed and on sale! forgot to pack a suit but Nordstrom came to the rescue!

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    6 years ago

    Worst Nordstrom Rack I have been to. Inventory was low which meant selection was limited. Waste of time and effort.

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    9 years ago

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    10 years ago

    Nordstrom rack, I am so thrilled to have you back in my life!!! ...now all we need is the piano!!! haha

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    7 years ago

    One female employee with a very nasty attitude ran me out the store before i could make a purchase.

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    Page 1 of 2

    Ask the Community - Nordstrom Rack

    Review Highlights - Nordstrom Rack

    It's in the old main front part of Sears at Pembroke mall, facing VB Blvd.

    Mentioned in 5 reviews

    Read more highlights

    LOFT

    LOFT

    3.7(6 reviews)
    0.2 mi

    Large, clean women's clothing/accessories store in the middle of VB's Town Center, geared toward…read morethe more mature shopper (30 and over?). Garage parking and on-street (one-way) options. Employees were all smiles; helped my daughter perform a gift exchange (with receipt/packing slip). Total was put on a gift card but required a picture ID and phone number to be connected with the return. When I asked the rep if it's a cool place to work, she replied "Yes, are they (my daughters) interested in working? I'm hiring!" Though they had 40% off sale sections/racks, I couldn't help but notice prices were still on the high side. Think $50 leggings and $60 sweaters is lofty (see what I did there?). They did have a designated section for 5'4" and under called "Loft Petites." Fair warning, though the sizes decrease, the prices do not! A few fitting rooms are present. My daughter ended up keeping the gift card because she didn't see anything that screamed "but me now!"

    This location is altogether horrible and is giving the brand a bad name. I have been a LOFT…read morecustomer for years and don't see myself going back anytime soon after the experience with this store. Not only do they lack in inventory compared to every other location in the area but they are also always unorganized. However, the most disappointing aspect of this location is their employees!! They have a complete lack of care about their customer service and have disgusting attitudes when working with customers. I've never had such an awful experience with any loft employee, including at the lynhaven location just 15 minutes away! I hope that their staff is fully redone because they are ruining the store and if anyone would like better merchandise and better people go to the LOFT at lynhaven! Worth the drive to avoid the horrible staff at town center.

    Photos
    LOFT
    LOFT - Mall entrance.

    Mall entrance.

    LOFT

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    Free People

    Free People

    4.5(2 reviews)
    0.2 mi
    $$$

    What does a Dad know about fashion...really! My 13 year old fashionista daughter does know fashion…read moreand really likes the offerings at Free People. The store is an up scale women's clothing line with a small amount of accessories offered. Find Free People in Virginia Beach Town Center. Parking is off street with no fee, or by parking garage. The area around the front was clear of debris on walk-up. It took no time at all for my teen to navigate her way around and hit the racks up attempting to score the perfect top to wear at Keith Urban's concert. A female sales associate did approach and asked for help and later assisted with the changing room. The price points of items push up with no sales rack that I could see. More reasonable than Anthropologie. Upon browsing I found the trendy items in the small boutique attractively displayed with clothing neatly folded on tables. The open loft space with drop lighting, wood floors and plenty of natural lighting is inviting to shop. The atmosphere to me was a big city feel. The checkout was efficient by a different young lady staff than had approached when walking in. She chatted a bit about the concert my daughter mentioned she was attending. The garment was carefully folded, wrapped then placed in a cool floral cloth bag. My daughter was very pleased with her $55 purchase. I'm sure Dad will find himself here again chauffeuring the teen. I liked the hip trendy feel and would recommend a check.

    Been shopping with FP for years amazing quality of clothes. So I love having a store close. Staff…read moreis always accommodating

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    Free People
    Free People - Sunglasses

    Sunglasses

    Free People

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    Bella Mod Boutique

    Bella Mod Boutique

    5.0(2 reviews)
    2.8 mi
    $$

    When you go here for the first time and interact with Mary you will understand what makes this…read moreplace so special. It is not just a business, but a passion. Mary is an entrepreneur that took a bold step in opening a boutique that is more than just a clothing store, but an business that focuses on the woman's spirit. I filled out a multiple page questionnaire that covered my size and my fashion needs, liked styles, and fashion concerns. Following that I scheduled an appointment that was convenient for me. After the fact I learned this appointment was past the stores normal business hours. When I arrived at the appointment she had a well presented snack and beverage ready for me and my friend. She also had an entire rack of clothes ready for me to try on as per my needs. She was very patient with me trying on clothes, took my opinions and critiques to heart, and came back with different selections based on that input. She was never pushy with me and even made a point to iterate that she did not want me to buy anything that I was not comfortable with. I left with several articles that day. She personally made an appointment for me at The Full Cup at La Promenade - another highly recommended boutique. The clothes that she has are of exceptional quality - something Mary prides herself on. I wear a pair of paints that I bought that day at least 2 or three times a week and they look fantastic. I purchased the pants 4 months ago and they hold up as if they are new. Since my first purchase I regularly receive emails and cards. The correspondence does not always promote the store, sometimes it is just to keep in touch. Mary greatly cares about her business and she does this by genuinely caring for her customers. I currently live in Washington DC, but I will always make a point to stop into her store when I am in the area. I cannot wait to see what she has I store for the future of her business.

    I entered Bella Mod only looking for a dress for a wedding reception. I enjoyed my experience, the…read moreconversation, laughs and left with 6 items of clothing.

    Golden Hour Boutique

    Golden Hour Boutique

    5.0(7 reviews)
    4.8 mi

    This boutique actually carries my size! Finally fun clothes for my fluffy frame. The staff is…read moreamazing--helpful, always happy to help, and the sales this woman owned business have are out of this world!!! *SUPPORT LOCAL WOMEN OWNED BUSINESSES

    I was on my way to Green Tea and Pebble spa, and I was a little early. I am not usually in this…read morearea...So I am not familiar with any new stores. I pulled into the parking lot of the Golden Hour Boutique. As I was sitting in the parking lot. I saw the girls working rolling out some clothes on a rack. It looked like the clothes were cute, and was like "eh, I guess I can take a look" I walked up to the rack, and quickly loved what I was seeing. After getting a few looks of their clothes..I decided to see what else they had. When I walked in the smell of their store is AMAZING! I thought it was a perfume...but its not! They use some kind of filter to make their store smell the way it does! They had some cute dresses, outfits, accessories...Decent quality. They are kinda pricey though...for example...a dress was around $86...I had asked the girl if they were gonna have any upcoming sales, because by that time I had to leave for the spa...and didn't have any additional time to look any longer. She had told me that the next weekend they were having a pretty decent sale. So I had made not of that! The following weekend...I made it a point to roll through and try to get some dresses for my vacay. I had to bring my one year old...who unfortunately HATES sitting in a stroller. So I knew once I walked in there I had to be fast. When I showed up...I wasn't wrong...my son was throwing a fit...I had just drove an hour to this store...and had no time to really check it out...but saw the dresses that I wanted from the previous week! The associates kindly took my clothes and hung them up in a fitting room and gave me the chance to try them on. I picked out the ones I loved and purchased my items. I saved $300 bucks in sales and spent $300....I can say I will definitely be looking cute on my vacation with the cute dresses I got. They also threw in a free shirt, because I spent over $200. I will definitely be coming back.

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    Golden Hour Boutique
    Golden Hour Boutique
    Golden Hour Boutique

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    Kohl's

    Kohl's

    3.2(38 reviews)
    0.2 mi
    $$

    My husband and I came to this Kohl's to return some Amazon purchases and to look for some needed…read moreitems ahead of a trip we have planned. I went straight to the women's clearance section when we walked in and found so many exciting prospects that I needed to get a cart to help me carry the items and navigate through the rest of the store. I was quickly and warmly greeted by Sierra who asked if I needed help with anything and asked if there were carts available. She helped grab a cart for me and I thanked her and I asked for her name (I often do this so that I can address people by their name and include their name in my Yelp review). Usually, when I ask someone their name at a store, they share it, I say "thank you so much for your help, *inserts name*" and that's typically the end of the conversation, which is fine. But I appreciate that Sierra asked for my name as well and addressed me by my name for the rest of my time in the store. As a matter of fact, at one point shortly after our introduction, I heard my name being called from around the corner and it was Sierra who came over to let me know that the person she saw me shopping with earlier (my husband) was looking for me, lol. I also really appreciated this because she went above and beyond by looking for me to share that info, and it turned out that my husband had tired calling me on my phone to locate me in the store but I didn't hear it ring. As me and him made our rounds through the store (we were in there for a while), whenever we saw Sierra, she asked if we needed any help and kindly answered our questions. Super helpful and great customer service! Same can be said for the staff at the checkout line as well! This store is clean, well organized, with a good selection of products of regular priced items as well as clearance. and very helpful and courteous staff! This is even more important when shopping in large stores like Kohl's that can feel like a maze a times. Thanks to Sierra and team for your help!

    I went to Kohl's to return an Amazon package. They have a counter in the back where you can drop…read moreoff returns. The process was quick and simple. I was done in 3 minutes. They have a Sephora inside as well. The store had a few different clearance sections. They had household items, shoes, makeup, purses, and much more. The staff was nice and the store was clean. Check them out!!

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    Kohl's
    Kohl's
    Kohl's

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    Nordstrom Rack - shoes - Updated May 2026

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