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Virginia Beach, VA

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Rack Room Shoes

2.5 (6 reviews)
ModerateShoe Stores
Closed • 11:00 am - 6:00 pm
Updated 2 weeks ago

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Ask the Community - Rack Room Shoes

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Running Etc - Community room

Running Etc

4.9(47 reviews)
6.2 mi
•$$

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

It's been several years since my last visit to Running Etc VB. The strip they are in has sadly got…read moremuch worse with regard to aesthetics and low occupancy. So bonus on plenty of parking. The service remains top notch and was immediate. I needed a replacement shoe for my four year broken down everyday Hoka's. I have really loved the brand and hoped to stay in them. But was also open to try others. The sales guy understood my needs and confirmed my old Hoka's were trash. They upgraded the Bondi I'm in to the 10, so he started with that. However, he first had me walk up and down to evaluate my gait. He measured my feet. He pulled out around six colors to choose from and I tried on a pair and walked again for evaluation. They felt much better than my broken down sneaks. After an inspection of the laces and the way my toes were in the box he pulled out a wide shoe from the back. They only came in three colors, but the gray is what I wanted anyway. After walking again the wide shoe felt the best and more comfortable in the toe box. My previous shoes were regular width. We also discussed socks that would be more beneficial for walking and jogging avoiding cotton at all cost. Cotton retains moisture, that can cause blisters. So go with synthetics, or wool. I tried on a synthetic by Feetures that felt great and picked up a pair to purchase with new shoes. I wore my new ones out and they recycled my old ones and the box. Hoka's are not a cheap brand. So expect $165 and up. Checkout was smooth on my card. Running Etc is a unique experience on service as I described. They know the sport of running, they know their products and best of all the know how to satisfy their customers with phenomenal service. Whole heartedly recommend!!!

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Running Etc - New color of Hoka's

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New Balance

New Balance

4.7(17 reviews)
6.3 mi
•$$$

Phenomenon customer service. On a recent visit I was so impressed with the attention I received…read more They will measure, evaluate the best type of shoe and make adjustments as necessary. Pricing seems to be in line with other brand name manufacturers. Great place to check out in the Hilltop Marketplace Shops.

Let me preface this review by saying I suffer from Charcot foot and have been in a walking…read morecast/boot for 4 years. I have been to every shoe store in the tidewater area and have met with less than unsatisfactory service. New Balance was the last place I had yet to try and did so on 8/12/25. My family and I walked in and was greeted immediately and asked if there was anything I was looking for. I went there looking for a particular shoe that they offer but they did not have in stock. Nick, was the gentleman that assisted us and I explained my situation and he knew exactly what I was talking about and started to educate me on the shoes they offered that could help my condition. I tried in several pairs as we talked about hip-hop and how the music has changed over the years. I finally settled on pair. Out of all the places I've visited, this was the only place that listened to me and understood my problem. They weren't trying to sell me a shoe, rather a solution and it was worth it to wear that pair out of the store and finally walk on my own without the help of a walking boot. I will definitely be back and will always recommend this store and Nick.

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Hilltop East Shopping Center

Hilltop East Shopping Center

4.3(4 reviews)
6.3 mi
•$$$

I love all the Hilltop Shopping Centers and this is no different because it is home to some shops I…read morelove like Taste, Plant House, Melting Pot, etc. It goes on and on and on. You can find restaurants here, jewelry, home goods, foods, plants, electric bikes, furniture, gifts, Hallmark... it's home to some great locally owned shops that I frequent pretty often as well as an ice cream shop, Starbucks, and Ethan Allen and Fresh Market. It's an absolutely huge shopping center that has multiple entrances and exits so you can easily get in an out. Note: I do recommend you only enter and exit with traffic lights as the access roads for Laskin are notoriously confusing and frustrating to deal with. I'll be glad when they're gone... perhaps in the next 15-20 years? Ha. Still, worth the visit.

Home to a few places I frequent quite often. Known generally as Hilltop, it is specifically Hilltop…read moreEast and signage has the same. The location is the NE corner of Laskin and First Colonial. Best entry point is Laskin where their are two entrances. The furthest East is less congested. I've always found plenty of parking and the lot is impeccably clean. Lighting is great at night. Access to the businesses is great from the surface lot. So some of my favorite businesses located in Hilltop East are The Butcher's Son (previously Fire & Vine), Bottlecraft, Taste, YMCA, Great Outdoor Provision Co. and Birkenstock store. There are many more to check out. The Hilltop area is an upper-scale strip that is in a beautiful area of Virgina Beach only three miles from the oceanfront. I will continue to shop and eat at establishments in the area and recommend.

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Rack Room Shoes - shoes - Updated October 2026

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