Shoutout to Oldskool for having a great rewards program, deals, amazing selection, and an organized…read morecatalog between all their local stores. Great staff that have always been super helpful. I have been to 4 of their locations and always had a great experience. I was even deployed for a few months and they held onto the game they ordered for me instead of selling it to someone else.

This place just got renovated and it looks amazing there's usually a very friendly female working…read moreinside most of the time but today I met a guy I never saw before and he was very nonchalant and unhelpful. The moment I walked in I mentioned I was surprised they were back open since I thought they moved but was met with silence and when I asked about there new subscription member program he just pointed at a piece of paper and said "that" with the details that I didn't understand but refused to ask any further questions because I could just sense the unenthusiastic tone. I could just be overreacting but gaming either table top, desktop or console is an extremely fun hobby and I personally have applied to here many times I just expected someone who actually wants to be there to be there.

I haven't visited here in forever but this visit made me feel some type of way…read more.. So the snow was coming and my daughter wanted a new game to occupy her time as school was canceled the next day. So we first looked at the pre-owned wall. There were several cases that filled the 5ft wall. But we were looking for a Xbox 360 game... She looked and didn't find it. Mom to the rescue! I found the game! We took the empty case to the counter. And here is where you get the actual game and purchase it here as well. Well the employee searched for maybe one minute only to tell us, they are out the game. Bummer! The employee did offer to check other locations. I accepted... the game we were in search for was at a nearby location... We proceeded to Chesapeake. This experience left me feeling like ... why have the case visible when all in all the game wasn't available. But the employee's customer service made up for the disappointment. The shop is located in the Victory Shopping Center among other shops and eateries. It's also minutes from I264. Plenty of parking. Have fun and enjoy life :)

Gamestop as a whole corporation has a bad reputation that I won't dispute at all. But I feel that…read morethe experience at different stores varies. Luckily for me I've never had an issue with the staff at this store. I've only ever been pressured to pre-order a game I didn't want to and that was 5 to 6 years ago (I didn't pre-order the game they wanted me to.) The current staff are friendly and laid back. They pay attention to questions and even give recommendations that are reasonable and from experience as gamers themselves. I would definitely recommend Oldskool if you aren't looking to break the bank, but this is the place to get newer games.

Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.

The racist undertones were apparent once we walked through the door to return a single game…read morecontroller that was purchased less than 24 hours as first time patrons. We received a humiliating lecture in not reading the receipt which has 8 different store credit policy that makes no sense considering this store appears to be a small vendor that relies on thr community to keep the doors open. But the icing in the cake was the store manager I believe, he didn't announce his role, slipped out of his mouth that most niggers can't read as the cashier was preparing the cash back return for the item after saying he will allow it this one time. I guess he decided to break his own policy that is written on his receipt of no cash back returns - only store credit by how huge my eyes got when I heard the horrible word come out of his mouth. I will never return and I feel sorry for the African American male store cashier that works there for his calm and kind demeanor is what made me purchase in the first place. I will also be reporting this place to the BBB as well, maybe I don't know how to read how to make sure racists store receives reviews that hurt them just like they hurt their customers.

These guys are super helpful, even when trying to find things like Pokémon cards they were able to…read morepoint us in the correct direction when they didn't even carry them.

I recently stopped by Video Game Heaven located on Battlefield Boulevard in the heart of Chesapeake…read moreto see if they had the new Nintendo Switch 2. They unfortunately didn't have it in stock but they were very nice about it and told me to check back with them as they have many on order but they don't know when they will arrive.

First time at this location, but a frequent visitor to the chain of stores. This store is not close…read moreat all to home, but they confirmed by phone they had a hard to locate PS4 game my son wanted. The parking lot offers challenge. It's small and few spaces. The store is in a small strip and when busy like just after Christmas it can be a problem. Luckily I did score one and close to the door. I saw no trash in lot, or walks. Upon entering it was packed with a line to the door. I confirmed they still had the game and waited. It took around 35 minutes to arrive at the counter. The transaction was processed and rewards money applied to the purchase. The clerk was friendly enough considering he probably had been on his feet all day and was tired. I will probably never go to this store again due to its proximity to my home. However if there was something that only the store had I would be willing to return.

I've been visiting this Gamestop (GS) for a while, but for some reason, I've never set up this…read morebusiness page before--not to mention, no one else has either. I thought I had once, but maybe it was only in a dream. Oh well--I know it's real this time because I'm writing this review. So, let's get started! The main problem with this location is parking; it's in a strip mall and the lot is cramped. However, it is a bit better now that the Sweet Frog section is connected. If the parking lot here is too full, you can always park in the other section and walk over. The interior of this GS is pretty tiny, but seems to carry everything I need. Like every GS I've ever been too, there is too much "stuff" around, and you can hardly move. The service here has always been fine--nothing over-the-top friendly, but adequate. The girl who took care of me today was busy answering phone calls -it is the holiday season afterall!- but she did a great job juggling customers alone. I did find out that GS will sell you digital PC games--even if you don't see any on the shelves. I asked about Sim City because one of my sons wants it for Christmas. I was able to purchase a digital copy of Sim City while buying other items. It made it simple for me so I don't have to deal with ordering online. I received an activation code on the bottom of my receipt. I'm not a big fan of GS since I don't really play games, but since I have three boys, I have to visit at least once in a while. This location is small compared to others, but average overall. I'm just glad we have a GS in the downtown area of Suffolk!

This store is great! It's in a great location, between a coffee shop and pizza joint. I love it in…read morehere. They have everything you want and are very organized. I'm usually just here for Saga and Walking Dead.

LOVE this place. When you step in, it killed my preconceived notions that it will wreak of old…read morecomics smell and forgotten print. Boy was I wrong! There is so much to see, browse through, buy! It is not only new edition comics on one wall, it's a display of your fave action heroes like Batman, Yu gi oh, in a glass encased display. I can't name them beyond 2, and that's how dated I am! They sell way cool T-Shirts, posters, stuffed anime characters and cute pens. Take a look at the photos I took and run to this store! Support a unique niche!

I always enjoy coming here to Atlantis just to boost my own collection. The staff always makes me…read morefeel warm and welcome. As a comic enthusiast, I take a warm welcoming atmosphere every time. That makes me feel special about spending my money haha. I usually go for the Pokemon cards while keeping my eye out for other things. The prices are not bad, I've supported this wonderful business.

Employees are very friendly and are more than happy to answer any question. However we've had mixed…read moreresults when calling in with questions as they either don't quite understand what we're talking about or have misleading answers. Decent selection, but can be on the pricier side sometimes - double check pricing with TCG Player if buying singles. They always have events going on so check their calendar!