Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

Mike was amazing in providing quality service and customer care. Prices were affordable and…read morereasonable. I highly suggest you go see him at Fi Repairs if you need screen repair services.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Awesome guys! Did an excellent job and took care of everything I needed. They really know what they…read moreare doing here.

From the owner: AT&T, serving over 81 million wireless customersread more

Amazing place. It has all the fun things i am looking for and best part all in one place. Love the…read moresmall business feel this store has, always treating me like family. Makes me want to spend hours in the store. If you are in Somerville area and need a gift, or a treat for yourself definitely stop by!

Rude, inattentive staff. I waited to buy something and was completely ignored like I was invisible…read morewhole the man at the register talked to a woman who I'm guessing also worked there. They were shooting the breeze and looking at pictures on each other's phones. I put down what I wanted and left. Horrible service. Wont be back.

BEWARE! They accessed my phone WITHOUT PERMISSION to leave a 5-star review after I dropped my phone…read moreoff for repair. Do not trust them with your phone! I only noticed it because they were dumb enough to reply "thanks Samantha!" to the review and I got an email notification. The worst part is they couldn't even successfully fix my phone... I was going to let it go because the guy seemed nice, but he damaged a sensor while changing the screen and couldn't fix it. If I wasn't still under manufacturer warranty I'd be buying a new phone. The original review that they left in my name was: They have some nice cool cases for my iPhone 11.

Buyer beware!!! They will not issue refunds even within 30 minutes after a sale. Rude and pushy…read moresalesperson. Bought SPECK product and then realized that I overpaid. I attempted to get a refund and basically was told NO and the rude salesclerk would not provide name or phone number of manager. Horrible experience.

John J - my sales person - was FANTASTIC! Went out of his way to answer all my questions I had…read morearound upgrading from an Iphone 7 to Iphone 11 and even transferred my apps and data in a quick and efficient manner as he knew I wouldn't have much time to do so. Thank you John! I'll be coming back to this store.

After 11 years plus i took ill and asked to please have some help with my wireless bill that fell…read moreoverdue i mad a payment arrange made a partial payment than asked for another please take in mind I have 7 devices from mobile to tablets to home devices after numerous minutes on the phone going back and forth with AI reps which it seems that what Verizon has done is turned ALL of their customer service into AI BOTTS they went so far I believe they think its humorous to name them AI-EESHA and they have equipped them to argue the fact of being human and not AI It makes me sick to my stomach but back on point 24 hours prior to ana arrangement I mad I called and after back in forth from AI to maybe real human but in the Philippines maybe I was told it would be ok to make a partial payment and the following day they would call me back to set up the additional 6 days I needed to get back on track Well no phone call so I call back and forth again AI then finally a human sounded swamped she says I can't do it electronically but she could send it where it needed to go so my services were secure this was reiterated over and over she assured me then the following day I ge3t electronic notifications that my service may be in jeopardy so the next 3 days i call go through the same issues after an hour or so each time telling me no your son and you are fine well today at 10;00 the notification comes in your services are disconnected !!!! there ya go VERIZON SHOWS LOYALTY TO SENOIR CITIZENS AND FAMILY MEMBERS IN THE ARMED FORCES BY NOT complying with their spoken promise I called every day to make sure that they knew after 11 years I wasn't planning on not following through you know my plan came with APPLE MUSIC I've had to pay the entire time even after many calls I just gave up been paying ever since I'm sick to my stomach I have anxiety from this Shame on Verizon not SENOIR CITIZEN FRIENDLY OR IF YOUR FAMILY MEMEBRS SERVIN THE MILITARY ZERO STARS SIGNED 11 YEAR LOYAL CUSTOMER 7 DEVICES VERIZON NOT ARMED FORCE FRINDLY THIS IS ONLY THE BEGINNING SIGNED SENOIR CITIZENS REVOLT

My wife and I needed to upgrade our iPhones so we stopped into TCC a Verizon Retailer to see what…read morethey could do for us. We were treated with great respect and the service and level of customer service we received was 5 stars . We are very happy with our new iPhones and highly recommend this Verizon retailer to everyone.

You sit down as if your going to be helped then they ignore you. Avoid this business. It seems…read morelike a paycheck is important but customer service is absolutely lost on these mcdonalds workers.