Amazing hospitality and customer service. My parents are a little older and decided to try to use DoorDash for the first time so their food could be delivered after being out all day. After some difficulty on the app, my dad decided to call the store to pick up his food himself. The staff were very friendly and accommodating. What really stuck out to me was whoever was in charge decided to call my dad back to assist him with the app, offered to reheat his food, was very apologetic although not their fault, and kept my dad company while waiting for his order to come out. And trust me, my dad can talk! lol. The gentleman went above and beyond to make sure my dad had a good experience after such a long day and showed my dad an easier way to order for delivery in the future. For those of us who have older relatives who might not be strong with technology something like this means the world to us. Now my dad is home, enjoying his steak bomb calzone and chocolate chip pie for dessert in peace and loving it! Thank you Asylum! read more

Asylum Street Pizza - Steak Bomb Calzone - Pizza Near Me - Norwich, Connecticut

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Horrible horrible customer service!!!! My partner was the only one there and she arrived after the estimated pick up time... she was never greeted! Someone came over and placed our food on the counter and left. She walked over and after looking at receipt, yelled over to ask if it was our order and was told no... it was!! This made my partner so upset she couldn't eat. read more

Asylum St. Pizza is my go to for good, plentiful food and friendly, competent staff. I haven't had a dish I didn't like yet.

Excellent! Great staff, delicious food and plenty of it! Not far away either. Eat In or take out - delivery as well! read more

Wow. Awesome, awesome pizza. In my top 10 of all time. The cheese, crust, sauce, how well it was cooked, everything about it. If I lived closer I'd be there 3-4 times a week. The people were fast and friendly as well. Really don't understand how they have so a low rating, its A+ in my book. read more

Asylum Street Pizza - a cheese pizza in a box - Pizza Near Me - Norwich, Connecticut

I have NEVER been disappointed with this place. Pizza ? Delicious. Tuna grinder? AMAZING. All grinders I've had? Perfect. THE CALAMARI IS THE BEST IVE EVER HAD. They always give me the crazy extra things I ask for and customer service is great. It's 1am, they're closed, & I haven't had them in weeks but I thought about that calamari && how it's still always crunchy when it gets to my house is just chef's kiss. (It would be cool if they added those peppers with it tho ) Anyways. 10/10 would most def recommend. read more

The pizza was pretty good. I ordered the Neapolitan pizza but added pepperoni on it. I will say that they are not greedy with their cheese. Which is never a bad thing. I also ordered the hot Buffalo wings which didn't have enough sauce, so disappointed with that. They were mild and they tasted ok. It was right down the road from the air b&b I was staying at so had to give them a try. read more

Asylum Street Pizza - Hot Buffalo Wings - Pizza Near Me - Norwich, Connecticut

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It's really good The pizza is great and so is the chicken parm and I really like the garlic bread read more

I love Asylum Pizza. I often order delivery which is always quick, efficient and spot on delicious. I loved them before the new management, but they surpassed the renovations. Their menu is large and filled with special pizzas. I wasn't impressed with the spaghetti pizza, but that's just me. I just prefer my spaghetti off of pizza dough. But their foods are delicious and satisfying. I'm waiting for a delivery now. Check them out. You won't be disappointed. read more

If you're looking for a cozy home cooked meal this is your spot! It's family owned and operated by this Guy Gus and his Son, James. They work hard to make sure the neighborhood always has an fresh, affordable, and yummy option when cooking at home isn't in the cards. Thanks guys!!! My Shepherds pie is great. Came with garlic bread. I also got the peanut butter pie. 14 bucks for all of it! read more

Asylum Street Pizza - Shepherds Pie - Pizza Near Me - Norwich, Connecticut

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This place is great. One of the best pizza places I have been to. This is my go to whenever I am staying in the area on business. All the staff always have a smile on their face and are super friendly and the owner is a really nice guy. The food is great too. Spaghetti and meatballs pizza is amazing. Chocolate cake is top notch as well. read more

I started going to Asylum Street Pizza about a year ago when I moved to the part of the city where they are located. I have ordered takeout both via phone and the Slice app and have never once run into any issues. My kids look forward to Friday Pizza Night and love their food!! The one time my order wasn't ready on time and I had to wait, the young lady helping me apologized with not one but two desserts on the house. I told her it wasn't necessary and I totally understood they were busy but she insisted. My oldest son loves their burgers. The pizza is always really awesome, and perfectly cooked. I have to give an extra thumbs up for their Buffalo chicken pizza. It's amazingly good. The girls at the counter are so sweet and nice, and always greet with a smile no matter how busy they are. Highly recommend!! read more

Their pizza is savory and delicious and the pepperoni pizza there is a bit spicy just how I like it and thanks I recommend this pizza store

Quality has diminished since Gus retired. Used to love their food, but the kid just doesn't have the swag.

Asylum street pizza is one of those restaurants that You just can't describe in words. You walk in to the warm glow of a nicely lit small diner setting. There's a few plants, and some older gumball machines. The smell. The smell is absolutely outstanding, just the right balance of cheese and sauce mixed with an amazing doughy crust, not thin, not burnt to a crisp, but just right. This family run restaurant is my always go to for a night when I I read more

Love coming here on my lunch break they will forever be my favorite in town!!!...Couldn't ask for a better pizza place

We loved every meal we ordered. Prices are very reasonable. This is our favorite place. In life you have to have a date night. Great food and the best atmosphere. Try it. You won't be disappointed! read more

Best food in Connecticut! If you want to be dined the right way, go to asylum street pizza! the girls in the front are very attentive to your every need, Gus and James will DEFINITELY take care of you. They care a lot about their customers and will go above and beyond! AND their pizza is out of this world!!! read more

This is a scruffy pizza place in a working class neighborhood with an empty parking lot. It is less than a mile from a few dozen small businesses and offices. It does not sell slices at lunch or any other time. Person at the counter reports they can't afford to do so; they only sells pies. I don't know many people who go to lunch and order an entire pie. (If you do, I don't care; most people don't.) It makes one think they're in some other business besides food. Regardless, they've ensured I won't return, which is a shame as I really like a reliable pizza place for lunch. Luckily, there are others in Norwich. read more

I'm surprised this is the first review on here. Anyways, this pizza restaurant is easily one of the best in the area. Living near it all my life, I have tried many different pizza restaurants in the area and this one is easily one of the best. The place itself is pretty nondescript, but the pizza is an excellent Greek style, the sauce, cheese, and crust are wonderful, and the owners are very nice. Prices are also cheap. It's down a road not everyone uses, but it's worth making the trip over. read more

The pizza and service was great and very friendly. They have a. Wide range of choices for the whole family. A couple of slices didn't make it home. I will definitely be visiting this place with the family. read more

Asylum Street Pizza - a half eaten pepperoni pizza - Pizza Near Me - Norwich, Connecticut

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Pizza was okay, after an hour of eating your stomach really hurts trying to digest it though. Way too much cheese, pepperoni was very thin and kinda tasteless. My boyfriend had digestion issues for days after the pizza. Will not return read more

Read the yelp review the other day decided to try it I just moved to Norwich. The pizza was not too greasy dough just the right amount of crisp.. Owner was nice the best pizza I have had since moving to Norwich I will be back. read more

It wasn't the worst pizza I've ever had but there was nothing good about it. A solid eh was the overall rating on it, though the spinach on the pizza was not fresh. I asked if they made ceaser salads and ordered one when they said yes. I got a Greek one, which was fine for a salad. Again, it's not terrible pizza, it was edible. But we won't be ordering from there again. read more

This was my first time there. My experience was excellent. The service was friendly and inviting. The owner was was outgoing and thorough making sure everything was spot on sensational. The pizza was amazingly good. The crust was crispy with just the right amount of sauce. It wasn't greasy. This is the only place I have found that can do extra cheese correctly. I will definitely return, maybe even tomorrow. read more

One star is one more than I want to give this place. The last time that I had ordered take out from here was so horrible that I will never go back. We had ordered several grinders, a salad, and a couple pizzas. The ham grinder was "toasted". To me when asked if I would like the grinder toasted, I think they are referring to the bread part of the grinder, but no, here they are "toasting" the lettuce tomato and mayonnaise ( yum yum NOT). It was a slimy disgusting mess. When I went back to get it remade, let's just say they were not very receptive. They were extremely rude to say the least. I was not nasty about it, I showed them the sandwich and said that I would like a new one with only the bread toasted and not the lettuce, tomatoes & mayo toasted. Well, the person at the counter started to actually get verbally abusive, asked my name and said that I couldn't come back. No worries there!!! I NO intention of EVER going back, and trust me, I am spreading the word about how horrible the place read more

I live up the street from here. Have ordered from it before multiple times. For some reason, I went to order and the lady on the phone told me I was too far away and my order had to be over $20 because I was so far. I told her I ordered lots of times from there and no one has said I was too far. She just kept repeating "yeah I know where the street is, it's too far" After I hung up I looked on Google maps. I'm 2.7 miles away, only 8 minutes. Ridiculous. read more

Best pizza place in town! i order take out from here once every week and they are very fast and always get the order right. James is the nicest delivery guy there. Def worth trying! read more