Tip top service. Luis went above and beyond checking in before pickup to make sure address was…read moreright (it was not). Was patient in getting my car started so he didnt have to mangle the transmission. Gave me and all my stuff a ride home. Really could not have expected better service!!

Great service, honest, efficient and quick. I think this company is awesome. Would recommend if…read moreyou're in a pickle and need a tow

If I could rate them a zero I would! They work with BMW for road side assistance and were really…read morerude people especially Chris. He stated my car would be at the dealership at 8 to 9 am. I called the dealership at 10:30 am and it was not there. I called the towing company they said that the dealership was to far and that it wouldn't get there till 1 PM 5 hours after what they first said. Chris said whats wrong with me simply because I said why would you say a time and then say its to far. Very rude and inconsiderate

1 star because i called the day before to schedule tow for 5am the next morning. Agreed and said…read morethey can get the job done. Got a call at 4:24 am to confirm pick up @ 5 am. I confirmed for 5 am pick up but did not get picked up u until 5:50 am.Very disappointed because i was late to work this morning. Dont say you can get the job done and be the reason i am late to work.

Oscar and family have been in business for 25 plus years a& it shows ! I had 3 different tow trucks…read morecome to my rescue & they all couldn't get the job done . I had a special unfortunate circumstance & Oscar made it happen like nothing . His customer service is outstanding really cares for his customers and his business . Nothing is a challenge to this young humble man . Definitely recommend this business . You won't regret it . Don't waste your time with other especially in sticky predicaments. I truly appreciate you Oscar . My ford f150 lighting (ev ) was stuck car was not able to move to neutral . Wheels were completely locked & he made it happen ! Thanks again

This is the Easy Button of towing. No third party phone service here- you're texting directly with…read moreOscar. Tell him the pick up/drop off, he'll tell you the amazing price and time he will be there. He communicates well and shows up on time, every time. Best of all, you dont pay extra for the convenience and stellar service.

Reasonable Price. Arrived within the quoted time. Payment…read morewas online and easy. Called 2 other places this gave me the best quote at 10pm on a Friday night. Dispatcher was pleasant

I would give them 0 stars if I could. I was denied a copy of the written tow authorization. I was…read morenot shown any photos of my car at the time of the tow. I was not allowed to access my car to retrieve my daily medication and told I'd have to wait until the next day or "go to the doctor." I have an AWD and wanted to confirm the proper towing method was used to preserve the car's mechanics and was given "do you think this is the first car we've towed" as a response. They didn't use a flatbed. Horrible customer service on all fronts and repulsive business tactics. They refused to let me pick up my car same day so I had to pay for two days. Less than 24 hours at this place ended up being $600+. Not to mention I was illegally towed in the first place.

My vehicle was towed to this company's storage yard, and trying to get in touch with anyone has…read morebeen incredibly frustrating. I called throughout the day and left four messages for both the dispatcher and the manager, but no one returned my calls. After spending the entire day trying to reach someone, I was finally told they were closed and that I would have to try again tomorrow. When a company has possession of someone's vehicle, customers should at least be able to reach someone or receive a return call. This was a very disappointing experience. The lack of communication and customer service was unacceptable, and I hope they improve their responsiveness so other customers don't have the same experience.

This company accepts more jobs than they can handle. As a AAA contractor - very disappointing. Had…read morea situation that was not a dire emergency, though I did require assistance. These guys could not come for two hours and then right around the time they were supposed to show - delayed for another two hours. It was late night, but I needed assistance for my early morning. I was forced to cancel - figure out a plan B and then call back to get assistance again. Thank goodness this was not a true emergency in the sense that I was in a safe place, I could technically wait, but really disappointing.

First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

Had a great experience with Sam, he helped tow my car and did great with the transport and kept in…read moretouch with me through the process. He also came to help with a friend's flat tire when we called at midnight. He charged a good price, and was nice and helpful.

Thank You so much I can't say enough good things about the service I received from STP towing…read morecompany. Within a half hour of first calling STP and talking with Sam about my situation. He kept in touch with me throughout the whole time before he arrived and answered all of my questions and worries. I felt safe and comfortable the most important part. When he came quickly he figured out how to load my car, Lots of hard work and effort was put in. It was difficult for me to be thinking how to get it done but not only did Sam's professionalism and dedication to help he was truly exceptional, he went above and beyond with his customer service. He made a tough situation easy to get through. I am so grateful for his help. Sam was amazing, He was so kind and careful with my car! The price was very much affordable and surprised for the rate I thought it would cost an arm and a leg. I HIGHLY recommend using this company for all of your towing needs! You will not be disappointed!!

Amazing service and very helpful! I recently needed my car moved from a body shop to the dealership…read morebecause it wasn't working , and they made the whole process really easy. They were professional, helpful, fast and took care of everything. Definitely recommend their towing service!

Great towing company. They're helpful, professional, and friendly, especially when people ignore…read morethe parking signs. I've deal with other towing companies and for far they are the best. Highly recommend.

Absolutely my favorite local towing company..ask for David he will take the best care of you and…read moreyour vehicle 110% very safe reliable quick honest affordable family man! Thank you bro!

Experienced an unexpected 2-tire blowout, and TOW 4 Less came to the rescue promptly. The tow guy…read morearrived within 30 minutes, suggested nearby tire shops, and even dropped me off with the towed car. Extremely reliable, quick, patient, and professional. Great communication. Turned a not-so-great situation into a positive experience. So thankful

Excellent service! Professional and friendly! I will highly…read morerecommend them to all my friends and family! 10 and beyond!

Great service, affordable, and very nice people! They helped me out tremendously when I needed it…read more Make sure to give them a call!