These are are great and responsive. sucks They get bad reviews cause losers get their cat towed for violating laws. I have called them to get a car towed for blocking our dumper etc and they are fast. Appreciate the help guys. high key recommend to all property managers to clean up the lots or illegally parked cars. read more

The customer service was awful. It's like they want to stall to keep your car there longer. I called the number of the towing service and a woman answered. I was given the bare minimum of information and then she hung up on me...?! It was ridiculously expensive to get my car out of their towing yard. It was $404 even tho my car was there for less than an hour. The prices set up were closer to $200 for less than an hour yet i paid up to double the price. These towing yards are just looking to scam people. Good luck if you ever get your car towed here. read more

I wish I could give a better rating but my experience was deeply frustrating. I called after a breakdown and was given a 45-minute ETA. After 90 minutes, I called again and was told the driver was 10 minutes away. He arrived another 30 minutes after that. When he finally showed up, the driver was efficient enough, but the bill was a shock. The final cost was nearly double the initial estimate I was given over the phone, with vague service fees and "after-hours" charges that weren't clearly explained when I first called. The job itself was done, which is the only reason this isn't a 1-star review. But the long wait and the bait-and-switch on the price mean I will not be using this company again and cannot recommend them. read more

To begin with, the towing company has demonstrated unprofessional and extremely rude behavior. Most importantly, their practices appear to be unlawful. We attempted to speak reasonably with both the tow truck driver and the office staff, but they were completely uncooperative and dismissive. Unfortunately, our vehicle sustained damage during the tow, and there was a clear attempt to conceal the damage rather than take responsibility. This behavior is not only unacceptable but also deeply concerning. read more

Day & Night Towing - Towing Near Me - Northridge, California

They were on time( within 20 min). Dispatch was polite. They towed our 20 year old class A motorhome 75 miles and did an outstanding job. We followed in our jeep. ( It was being towed with our Motorhome) read more

Day & Night Towing - Towing Near Me - Northridge, California

This tow company is a slimy scam. They towed my car as soon as I went inside the store...i found out later they have a hustle worked out with the security guards. They took my car somewhere other than the tow yard for over 2 hours & I beat my own car to the tow yard, then they charged me 3x the posted price. When I got my car back the paint was scratched read more

Asked for help and how to get a car removed and then just hung up on me F***k this company

Sneaky and dirty business ethics and practice. In addition they kept parts and scratched paint when they stole car off private lot. Shady indeed read more

Worst people to deal with extremely rude damaged my car towing and proceeded to argue with me grown man arguing with a teenager. Charge ridiculous fees overall scam artists never come here read more

The customer service experience has been reported as unsatisfactory, specifically citing a lack of courtesy from the dispatcher. While acknowledging the cost of the service, the expectation is for respectful treatment of all clients. read more

Towing places are vultures. Having said that, this nuisance of a car keeps parking in my spot, gated assigned parking space. It's 4 in the morning, and I get home to the same repeated offender in my spot. I call a towing place, and ask if there's anything I can do, since it's an odd hour to wake up the manager. The guy that picked up the phone, just hangs up on me. Vultures but yet when you actually need them for a good reason, radio silence? Errrrr.....useless read more

Hopefully this is the right place, Hi :) Efraín helped me through my insurance. He provided positive energy and excellent service. My car needed a tow to the tire shop and he arrived before the time estimation. Very nice and funny guy!! He had my car set up quick and drove very safe . No damages were made. So take my friend to Universal Studios Hollywood Thank you so Much Efraín read more

Reasonable Price. Arrived within the quoted time. Payment was online and easy. Called 2 other places this gave me the best quote at 10pm on a Friday night. Dispatcher was pleasant read more

Very bad attitude. They show up angry from the moment they come to pick up your car. Terrible service. And if you want your belongings stolen from inside your car, choose them--because they'll steal every last cent you have in there. Garbage service. The worst service you can find. If you want to be robbed, go with them, because they'll take everything. Thieves. read more

We had to have our Classic car towed it was really low and most people didn't want to tow it. Day and night came through exactly at eta given and was very polite . Overall Jonanthan made sure we were comfortable and did. A great job. Prices were very fair and I'm glad I used there towing service. read more

Day & Night Towing - Towing Near Me - Northridge, California

My husband had his 2001 silver Honda Civic towed from our home at sage creek apartments, Simi Valley. I understand my husband was rude over the phone, but it doesn't give day and night towing the right to sabotage my vehicle. I almost took off without breaks and could have been seriously injured, or worse. read more

Day & Night Towing - Pumped my brakes and it showed me where the leak was occurring, both rear brake lines were tampered with. - Towing Near Me - Northridge, California

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Great people. My battery died Saturday night and they were able to make it here pretty quickly. I was also short by about $7 but they covered it for me. I'd definitely use their services again. read more

My daughter's car was towed by Day & Night towing earlier this year for not having a parking permit displayed. The car was improperly towed by Day & Night towing, resulting in approximately $5,000 in damage to the rear differential assembly. Repeated calls to Day and Night Towning went unanswered. Finally, after a half-dozen calls, the receptionist said, "no one is going to call you back". read more

Currently suing them because they severely damaged my car when towing it (illegally, I might add). Mercedes Benz said this place is really backwards because everyone in the industry knows how to tow a MB, and this place did it so wrong that it caused $3000 of damage. read more

They are not open 24/7 that is the first scam, they are rude, they do not register the cars they tow. They do not release cars after 5 pm, purposely to charge you overnight. read more

Really awesome company very reliable and would recommend to everyone who needs a tow. Very quick and knowledgeable and knows what they are doing, Marcos and Ruth is a awesome team they arrived and quickly started working to get us safely off the road and to our destination. Awesome team work! read more

Day & Night Towing - Towing Near Me - Northridge, California

My cleaner came over to my apartment to clean. She misunderstood where she was supposed to park and her car was towed. An understandable mistake. I called the tow company and with no attitude just asked for the address to get the car and how much. I confirmed on the phone 3 times that the price was $226. (Which by the way was a 17 mile tow) already super pricey makes no sense. I said okay $226 (I remember because he said $225 at first and then said no $226, 226 TWICE after). I promptly gave her the cash, and sent her to go get her car. When she arrived someone "else" raised the price suddenly to $326. I then called to say NO I SPECIFICALLY CONFIRMED THE PRICE BEFORE. This person who answered said "from me, no, I would never give that price. Okay? Okay?" and then HUNG up. I called back 4 times and he refused to answer. My cleaning lady was obviously very upset and flustered. This is just some shady ass shit. Period. What a poorly owned and run company. Get some real organization and people who care about people and your business to work for you. read more

MIGUEL my man!! If you ever happen to land yourself here!! Lemme tell you he will lighten the stress !!! Thank you Miguel !! read more

These guys are THE BEST I called spoke to a young lady name Jesse she was so helpful. This company really is one that I recommend highly they are efficient, knowledgeable polite. The service person that came out was absolutely wonderful and he was able to help me with my car. I would recommend them to anybody who really wants to get excellent service. read more

Jonathan was extremely professional and attentive. We had to have a fifth wheel trailer towed from a narrow space on the side of our house and he got his truck and the trailer out with no issues at all. He was such a nice guy as well. I would strongly recommend anyone to use this company for all your towing needs. Thank you! read more

I rarely leave reviews but I had to for this place. I know they all have a job to do but a little politeness and compassion would be nice after a difficult time. I have a rental car because I was T boned. I parked my rental in a lot where I assumed it would be safe and away from other cars but I was wrong. The women at this tow place seemed angry and bitter the guy was ok but could tell the women controlled him. I had the keys to my rental my ID and SHE still made me go through hoops to satisfy her the rental agreement was off so had them resend it after I had the rental car place on the phone answering all her questions. this was personal she did to like me. I am a nurse and if I ever come across either one of them I will still help them not only because I took a Oath but because I have empathy and compassion for human life. I was charged $347 for a few hours of my car being there , is that accurate ? IT is obvious that she is so miserable and after looking at me it made her more miserable. (im very pretty) they never even said thank you or welcome when I entered the hot office! what happened to customer service?? read more

This place is a scam. They damage cars, learn how to towed if you get in the business of ruining peoples day! Horrible. Please inspect your vehicle before you take it from this place. read more

My cars brake system was tampered with and I almost pulled out of Day and nights towing lot, onto oncoming traffic with no brakes. I will admit, I was rude over the phone, but doesn't give them the right to disable my brake system, possibly causing a serious accident. These people work with the cops so they think their above the law. I am absolutely appalled. These people should not be aloud to operate any more. read more

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The gentleman who came to pick me up was very nice. On time. And just a pleasure to work with. Respectfully, Warren.

the worst customer service!! and plain terrible company! no common sense!! just "im doing my job sir" ,,, BS,, look around and sense the area.... i even made a purchase at the gas station and they still called day n night... gas owner all of a sudden forgot how to speak English!!! DAY n NIGHT lady hung up the phone on me!!!! terrible business and company and nothing good comes from them except they make money for their personal family... they dont help the community at all... FIVE thumbs down read more

Wow, my husband and I were shocked at how fast they arrived. Great price and very trusting. Before calling them I had another towing truck approached me and they seemed sketchy so I refused their survive and thank god because when the police showed up they told me I did the right thing because the RB towing that approached me are not to be trusted and so did a random person who saw them talking to me. We'll I recommend them 100%. Thank you Jose the tow truck Man! read more

Umfriendly not caring people! They were going to tow my sons car with his handbrake on and in gear! Caught then in action! A male person with an attitude that told me he could care less he even mentioned he had already lawsuits on him! SO WATCH OUT FOR THIS RECKLESS COMPANY THEY WILL DAMAGE YOUR CAR MOST LIKELY!!! read more

Are we surprised that a towing company is likely to scam us? I wish I could leave negative stars on this review. And I hope whoever working there reads this: KARMA IS REAL! No good will from from FAST MONEY. No good will come from stealing from hardworking people. You guys are DISGUSTING AND PATHETIC. I pray to God you find peace in your life. While visiting a friend at Summit At Warner Center, an apartment complex in Woodland Hills, I obtained a 24-hour-parking pass. I park in a perfectly fine spot. NO red zones-blocking-trash, NO blocking garage entry and NO blocking a fire hydrant. But for some reason when leaving my friend's place this morning my car is TOWED. Let me start by saying I have never in my life been towed. Even when I lived in the thick of Hollywood and didn't have a parking spot. Never. I am a very cautious person when it comes to parking. But regardless of that. GONE. I call the towing company and they tell me I had parked in front of a fire hydrant. WHY WOULD ANY SANE PERSON PARK IN FRONT OF A FIRE HYDRANT! Why?! Over night?!? That makes NO sense. They tell me I can try to fight it in court. I feel like they saw my older car that has lived a life and seen some bad days and they targeted it knowing that I would not have to means to fight them or take them to court. I BARELY HAVE THE MEANS TO PAY FOR THE CAR TO GET IT. So I call the apartment complex and asked if they called to have me towed. They say NO. Well come to find out... the apartment complex has a contract with the towing company that allows the towing company to come at will whenever they want and tow at THEIR discretion. Giving them the opportunity to take advantage of people by towing for NO REASON AT ALL. It's truly sickening. When I call this "24-hour-towing" company to retrieve my car, the man MIKE, says no one will be there to help me until 10 am. So my friend and I are there. Waiting for some hours. 10 am hits, a women arrives, she goes to grab Mike and guess what? Mike was there the whole damn time. He lives there. Smh. I drive my brother's car. My name is not the name registered or on the insurance. But with no hesitation they give me the car back. Which in my case, sure that helps, but it just reassures what I already know. They literally towed me just to make a little extra cash. Cash that I have been working dog hours for. 14-16 hour days to make ends meet. Skipping out on going home for Christmas to see my family because I can't afford to take any days off. Literally trying to stay above water and here comes Mike at Day & Night towing coming to kick me while I'm down. Thank you Mike for all of your help. And thank you for charging my friend and I an extra $20 when his car wouldn't start. What an angel you are. What a heart you have. read more

Day & Night Towing - Towing Near Me - Northridge, California

INSPECT YOUR CAR BEFORE YOU LEAVE THE LOT! My vehicle was towed from work mistakenly and I had no problem paying and picking up my vehicle. My vehicle was brand new of the dealer never had issues but I was charged 417.19 to pick up my vehicle me thinking it was going to be fully operating my car was damaged and forced out the lot and they did not use the dolly to transfer my car to the Yard there business and busted/damage my whole back brake line that is costing me 5k plus. I am now pursuing a law suite this isn't fair and it's unprofessional and they charged me for a dolly that was never used through the process of transferring my vehicle l. It is Frustrating upsetting and inconvenience of time I'm going to loose having no transportation. I do not recommend there services or recommend the city to use this business to tow vehicles. They are over charging and taking money from the community. I had to to pay to tow my car back home that cost me another 500.00. Not ok. read more

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After this evenings disrespectful experience, I would not recommend this 'company' in an emergency. Around any female, In any situation, ever. By the looks of it, the valley agrees read more

What a piece of crap company.... truly. They are very comfortable with hanging up on you and they are even more rude in person. They completely ignore any and everything you say / ask and just continue to stare at their screens or stare blankly at you sayin ' license and registration' or whatever else, it's unbelievable. They also DAMAGE CARS!! They damaged the bottom of my boyfriends brand new M4, it's very low and they severely chipped the bottom of the bumper. Now when the tow truck picked it up they had a sheet to circle where damage was already intact on the car and NOTHING was circled ( obviously as it is brand new ) and when he picked up the car and saw it the lady REFUSED to allow him to retrieve the car without signing that no damage had been done. The cops were called and sternly suggested we take them to court and use them as witnesses because that is illegal. The cops also had to be called because the lady ASSAULTED me by shoving me when I thought I would be able to go through the gate and get the car with him!! So that's another lawsuit all caught on surveillance. Horrible human beings, customer service and morals are nonexistent with this company. Whether calling for a tow or retrieving a towed vehicle , best of luck with these A holes read more

It's a shady business! Rude dispatch! They will tell you they don't have your car so you can leave it for an extra day and also hang up the phone when you ask them a question CHECK THE BOTTOM of your CAR!!!! read more

I am a property manager and needed towing placards posted at my property. Day & Night Towing came out the same day I called and was very professional. read more

A few weeks ago I was up in Big Bear for vacation with family when I saw tow trucks outside of where I was staying. I was told that a drivers car ended up in the bottom of a man made lake. I was very impressed with the equipment used to retrieve the vehicle. For such a tough job, the truck drivers seemed very composed with all the attention they gathered from the hotel guests. They seem very knowledgeable and skilled at what they do. I believe their workers did a flawless job and no other company could have done it better. I would definitely use their services in the future. read more

Day & Night Towing - Towing Near Me - Northridge, California

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They tell me they will be at my store in 30 minutes. 45 mins pass, so i call them. They say 20 more minites. Half an hour passes and I call them. THEY HANG UP ON ME TWICE! The car I needed towed finally leaves and I try to cancel the stupid request and they still refuse to answer the phone. Worst tow company ever. I am never calling this business ever again. read more