My vehicle was towed to this company's storage yard, and trying to get in touch with anyone has been incredibly frustrating. I called throughout the day and left four messages for both the dispatcher and the manager, but no one returned my calls. After spending the entire day trying to reach someone, I was finally told they were closed and that I would have to try again tomorrow. When a company has possession of someone's vehicle, customers should at least be able to reach someone or receive a return call. This was a very disappointing experience. The lack of communication and customer service was unacceptable, and I hope they improve their responsiveness so other customers don't have the same experience. read more

This company accepts more jobs than they can handle. As a AAA contractor - very disappointing. Had a situation that was not a dire emergency, though I did require assistance. These guys could not come for two hours and then right around the time they were supposed to show - delayed for another two hours. It was late night, but I needed assistance for my early morning. I was forced to cancel - figure out a plan B and then call back to get assistance again. Thank goodness this was not a true emergency in the sense that I was in a safe place, I could technically wait, but really disappointing. read more

rude rude rude did not tow my van rushed away then almost ran over my feet. do not use this company my experience the worst long wait and rude service. read more

What you're saying is absolutely not true. I was left stranded and suffering for over six and a half hours in extreme heat with no water and no access to a bathroom. I have call records showing I contacted your store and tow company multiple times, and every time I got a different answer. The way I was treated was unacceptable, unprofessional, and completely inhumane. I will be filing a formal complaint with AAA because no company that treats people this way deserves to hold that contract. read more

Sebo Towing was great. Yonathan (I think I have his name right) came well before the expected time and had me back on the road shortly after, putting on my spare tire and informing me about the condition of the lugnuts (they'd been overtorqued, which presented a challenge). It's so stressful to be stuck with a nonfunctional vehicle on the side of the road. Sebo saved me! And he was very kind. read more

My car broke down and Christian Cabrera came to my rescue. Great service, I really appreciated it. Thank you Christian. read more

I was helped by Ernesto through AAA after having a flat tire on the 118 freeway. I was stuck in a bad spot. His service was great and I felt safe. He also let me know a safe time to enter back on the freeway. Thank you so much for the help. read more

I would never use Sebo Towing. The lady that was helping me was over 3+ hours late to the call and was rude when she arrived. I was given the ETA of 45 minutes initially. When calling me back, she said that she couldn't help me after 3+ hours and almost didn't come all together asking me to cancel my tow. This was because she didn't carry an air pump for pump up my tire. When she showed up, She blamed me for not carrying an air pump on her car, which She forgot it for the day at her junk yard. I would only use this company if I wanted a tow truck company that is late(as in not on time for 3-4 hours) and that treated customers as super rude. I think the technician's name Katie was having a bad day, but based on the other reviews, it sounds like bad days might be a normal occurrence for Katie.... read more

Horrible customer service the timeline that they tell you they will arrive is not accurate at all they will tell you 10 minutes they're actually 60 minutes behind when you call their main office they're extremely rude be careful and do not use this tow if you need help. read more

Driver arrived and attempted to troubleshoot why my car was not starting. After a few attempts to get the vehicle started the driver prepared the car for towing. He was very helpful and had good customer service. read more

James tow my car around midnight out freeway 101 east, he was vey professional and friendly. Great customer service, it's deeply appreciated that someone would have your back when you need it the most. Sebo dispatcher was also helpful over the phone. Thank you guys, keep up the great job read more

Sebo towing was hired by AAA, said tow truck would arrive in one hour, after waiting 40 minutes they said they would arrive three hours later, ridiculous. Canceled service and got a tow company there in 15 minutes. read more

Prompt service and courteous technicians. Thanks for the type. Recommended and accepts AAA.

This company was contracted through AAA, made me wait an hour and then refused to tow. This made my wait for assistance balloon to over 3 hours. This company added hours to an already frustrating day. Use someone else to save time and energy. read more

John T! He was super fast, efficient and professional. I got the help that I needed. It was probably the easiest thing I could've ever done and thank you AAAAA for sending this technician out because without him I'd be stranded. Thank you so much for the Customer Service as well. read more

Horrible company I have been waiting for a tow trunk then hours later one of the workers come and drives off I call the company and they said they brought the wrong stuff for the tow. Now we are on to the next day and still no tow truck. No social skills . Poor quality service . Zero work ethics read more

Christian Cabrera was very patient and professional. The front axle was broken and both tires on the driver side were popped. He did his best to minimize additional damage while loading and unloading my car. Thank you again for all your help Christian! Happy New Year to all at Sobo Towing. read more

Wicked witch of the west! Stay away from this place. Obnoxious, mean, cold and one of the worst experiences of my life. I'm not a good writer so this won't do it justice. Call me with any questions. Sebo towing booked a tow with me the day before the tow. all arrangements were made. it was a $600.00 tow, and extremely important to me. she cancelled it at the last second, ruining an important car deal I had made. My wrecked car required a flat bed. 24 minutes before the tow sebo towing abruptly called me an cancelled the tow. the woman was RUDE COLD and went against everything her booker the previous day agreed upon. She was obviously upset that I had negotiated the price from $13 per mile to $10. She was like speaking like a mean AI robot. aggressive demeaning. this killed a very important deal I had. I literally was pleading with her, and since this was set up by AAA I conferenced in AAA. They told her they 100% approved the tow. She told them that she still would not do the tow, because, of payment information, despite that I was willing to pay any way she wanted, so. this was bogus. . AAA finally said that (we me they) can't "make Sebo do the tow. terrible human being. Terrible company. Ruined my day. Her voice still gives me nightmares like the wicked witch of the west. read more

Was assigned Sebo towing via AAA - Scott had great communication, clean truck, and was very helpful in getting my car to the dealership. I hope I don't NEED to use them again, but if I need a tow, they are 1st on my list! read more

I don't often write reviews like this... My car broke down and Scott came to the rescue. I was feeling a little bummed about my car breaking down and it was refreshing to have such a kind and passionate person help me with my unfortunate situation. Scott was friendly, hard working and a cool guy. He was a true standout in customer service and has been only one of a very few workers who I can tell cares about people and loves his job. Thank you! read more

On October 18, 2024 our car broke down & Christian came to our rescue. He was so knowledgeable & professional, I was amazed. He was also very kind. If you ever need a tow, do yourself a favor & call Sebo. Ask for Christian!!! Thank you again Christian! read more

Sebo towing is the best! From the time I made the call from the shoulder of the freeway Angel was calling me back in just minutes. He let us know not to worry, he was 7 minutes out. He showed up just as he said he would. So professional!!! We had some miscommunication with our insurance and Gabriel in dispatch handled it for equally as professionally! I would give them 10 stars if I could! read more

Fantastic company! They really go above and beyond to get you the help you need. When I called for a tow they went out of their way to meet my needs. 10/10 highly recommend!! read more

Horrible experience l, the tech had a bad attitude and was no help at all. Avoid this company at all costs

I already reviewed this company, after my experience with Matthew, but today Luis just went ABOVE and beyond. Who does HR here, because you all need raises! Luis was knowledgable and got straight to work. My car died on a down ramp, literally, my starter went out as I was driving down. So to not crash into the poles immediately below them, I turned my tires at an angle. Well, we got stuck. We couldn't push the car up as it was waaaay too heavy. We had called another tow company but they said they couldn't help. Luis did his very best to get us out of this bad late night situation and him doing all he could was more than I could say for any other company. read more

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Your truck never showed up Louise. AAA sent a different company the next day. You guys just suck as a tow company.

The service was quick and easy. I highly recommend Sebo towing. You will not be dissapointed read more

MATTHEW thank you for saving my life today. You were professional, knowledgeable and kind. Thank you. Thank you. THANK YOU! Give this man a raise, now. read more

We've been waiting 2 hours for a tow through AAA, called the company and because of a shift change we have to wait another hour or longer If AAA refers this company to you please request another company, it's beginning to get dark and we're not in the safest location Do not use Sebo Towing read more

Tonight, we called Sebo Towing to have our car towed. It was a difficult tow because the car had been in a bad accident that crushed the front end so the wheels didn't turn well at all. Our driver, James pulled up in a flatbed truck. From the minute he jumped out of the cab, you could tell he's a true professional who takes pride in doing his work well and leaving his customers satisfied. If I could give him 10 stars for the quality of customer service and care he displayed, I would. We were all so impressed with him, we got 5 business cards to keep on hand for future tows and referrals. It's rare these days to have a positive customer experience and when we do, we like to say so. Thanks so much, James. You rock! Joanne & Susan (Note to Yelp: Dunno why it says San Francisco when the tow was in North Hollywood...?) read more

ETA was 6:20 but they never showed up and call me 40 mins later to ask for 20 minutes more. Told the clearance was 6.6 so after all was never helped read more

Be careful not to use this company if you are ever in an accident or in need of towing. They charged my AAA for the towing and on top of that I was charged $500 for 2 hours of storage. Thats absolutely disgusting price gouging at its finest. I understand if the car was left for a day or two but $500 for only 2 hours is unacceptable. Receipt attached. read more

Sebo Towing - On top of this they Charged my AAA account separately for the tow - Towing Near Me - Sun Valley, California

Called AAA services on 11/27 to tow my car. Was contacted by SEBO towing and they dispatched the driver, that took over 2 hours, even though they said the driver is 20 minutes away. Lied to me for over 2 hours stating that driver is trying to call me but I don't answer. Driver finally got there and tried to ride my car onto his tow truck and damaged my tire by riding it over a strap and scraping the hubcap as well as rim. I have live video and photographs of the incident. After I yelled at driver to stop he came out and stated that "someone left a strap on the tow truck bed, he usually removes everything so it's clear to drive on to." He took pictures of the damage as well, gave me his company card and stated they will pay for the damages. Since then, I wasn't able to reach him or the owner of the company, every time I call the dispatcher picks up and transfers my call to a voicemail box, where I have left several messages with no result. Already filed with AA to have this vendor removed from their tows. I am going after them to get reimbursed for the tire on the 3 week old car. Be aware! read more

Sebo Towing - Towing Near Me - Sun Valley, California

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These guys are awesome. I was stuck and Two different AAA vendors declined to town my truck. Sebo tow not only called me when they were in their way, got there on time as quoted, took care of everything !!!! Don was the name of the driver that helped me out this trip but the entire team was awesome. From the dispatch team that contacted me , all the way to the gal that called to follow up and make sure I was satisfied. Recommend these guys big time !!! read more

Sebo Towing - Towing Near Me - Sun Valley, California

This morning we had a major problem with our 1972 Mercedes. The tailpipe had come loose and was close to touching the pavement. I was afraid to drive it for fear of damaging it and the muffler. I called AAA and Scott arrived in good time. He was able to tie up the tailpipe so that he didn't have to tow us. He then followed us home, roughly five miles, to make sure everything would be okay. We couldn't have asked for better service. Harold Jacobs read more

Canceled my tow-service waited for approx. 2 hours!! Dealt with dispatch, customer service was terrible. Rating has nothing to do with the drivers solely my interaction with the individual over the phone. read more

Shout out to Scott! who delivered excellent service. Very friendly and attentive. Thank you! read more

They help me one time towing my car, very helpful fast service. Excellent job, professional clean trucks.

These people are rude AF!!!! Do not call them! They were rude to my husband when he called to get an update from AAA after he had been sitting out o t he heat for 3 hours!!! read more

Muy mal servicio cancelan los viajes y ponen mucho pretexto y tardan hasta 4 horas mal servicio no pidan viajes con ellos .