Today my car broke down. Which meant I needed a tow. I went through AAA, and was dispatched a tow truck driver named, Chuck. Let me begin by saying, he was phenomenal. Very personable, very helpful, and very hospitable. He was very patient and my experience was much higher than a 3.3 star rating. Mine was easily a 5 star rating. Originally, the dispatch said it would take an hour and Chuck arrived in 15 minutes. I will finish by saying, if I owned a business, Chuck, is the type of worker that I would want representing my business in the field. 5/5. read more

Literally the worst! I called AAA and they assigned me to Randy's. They are about 3 miles from my house. AAA said they'd be here in 20 minutes, then I called and Randy assigned us to another driver who said he was in Anaheim 2 hours away!! So I canceled and called for another driver and then Randy said they would be 45 minutes away. This is ridiculous!!! read more

I'm not sure about this company as a whole, but the driver was a rude obnoxious guy. He drives like a maniac, flipping people off and speeds up to red lights and then slams on the break. Is he on drugs? Should I have reported him? Whoever owns this place needs to look into this guy. There was a number 92 on his truck and he was working 4/21/26 read more

Had to have my car towed today. The driver was so nice and friendly. Got me and my car to the shop and offered to drop me back.

Responsive, professional, service after my battery died. Was up and running in no time.

I have been unfortunate enough to have had to have dealt with Randy's Club Services multiple times over the years. Despite being "AAA approved" their reps are completely incompetent. They tell you they'll arrive in 20 minutes, and then call you on an outside line to tell you 2-3 hours. But maybe that time could be faster if you use one of their "preferred" shops. Don't want to? They'll call AAA and cancel your tow. Complete scam artists. read more

Last Saturday evening my car's check engine light and several other lights flicked on and the car died suddenly. Luckily I was able to coast to the right shoulder of the 118. After several failed attempts at starting the car I  phoned AAA, who forwarded my request for assistance to Randy's towing. A rep phoned  to get my location and description of the problem and said someone would be there with in 45 minutes. A driver arrived and brought the car, my 91 year old mother and myself home. While I forget the name of the driver (my apologies to him), he was courteous, friendly, attentive, patient and knowledgeable. While I had bad luck with my car, I had good luck getting such a great driver. read more

Brandon was an absolute hero! It took a while to get to us, but 50 minutes really wasn't too bad. Just the heat. Brandon checked the battery and alternator for us. Swapped out the battery and we were on our way. Maybe 5 minutes for the service? Very sweet man. He communicated with me the entire time. And had a really good/happy personality. Much appreciated!!!! read more

Andrew has to be one of the rudest I've ever had experience with. Was complaining about his job the whole time he was helping out talking about how he deals with so many idiots.. read more

This is why it takes long to get help andrew would just be at my house and hang out while on the clock and we would laugh how much he can get away with how little people he helps throughout his shift read more

Horrible company, they told AAA they could pick me up with in 45 minutes. As soon as I hung up with AAA trey called me to say it will take 2.5 to 3 hours because they are busy to which I agreed. When I called 3.5 hours later they don't even have me on queu to be picked up and after contacting AAA they have cleared and approved the service. The disrespect from this company is amazing! read more

Scammers beware the tow guy starter working my brother out of no wear he just pulled up randomly his name is delta or Omar scammer he ended up trying to to figure out so much about the car telling me my insurance company is a scam so he can take our car to a body shop were he makes money disgusting I will be filling investigation read more

My vehicle broke down on Plummer Street and Langdon Avenue. After contacting AAA , a tow truck driver employed by Randy's Towing Company showed up within the time that was given to me. His name was Bashar , if I am spelling it correctly . He was very knowledgeable , kind and helpful and acted professionally . Mr. Bashar is an excellent employee and a great asset to Randy ' s Towing Company. He is a lifesaver . I greatly appreciate such a great employee. Thank you. read more

It is ok. It has been reliable for me. Just make sure you take pics of your car being loaded onto the tow truck and document everything. People are people and some get scared and lie, such as when breaking my window and frame during the towing transport and reporting it as being like that before getting towed. Keep your cool and work with the company. I wish the company had a greater sense of urgency when it came to things like damaging the vehicle. But in the end, it worked out. So persevere. Otherwise, a good company. Every company will have its group of employees: the good, the bad, and the ugly. So be vigilant and be smart. read more

Great service, called triple A. This company responded to my request for tow. They arrived fast even on a busy day traffic wise. My work truck broke down and the tow truck driver Carlos was very friendly and professional. I had a great experience with Randy's Towing. read more

Stranded in the valley with a dead battery. Sako from Randy's was there within the hour & I was on my way back over the hill within 10 minutes. Great service, super friendly guy. Thanks Sako read more

By far away the best tow service in the city. Their guys are prompt and friendly. I've never had to wait more than five minutes for battery service or a tow truck when going through AAA. It certainly helps that I live right down the street from them. 5 STARS! read more

David was a god-send! He showed up in appx 20 mins, was friendly from the first call to helping us find a tire store open with the right tire (5:00 pm Father's Day); he saved us time and a lot of money. We ended up buying a used tire at Lindley tires as Firestone, Lindley and others did not have a new 27/30/20 on hand (we just wanted to get home 60 miles). All of the above would not have happened without David!!!! His help and knowledge of local shops saved us $240 and a tow all the way to Redondo Beach. Thank you David!!!!! read more

I'd like to leave a review for service rep Narbeh from Randy's Towing. Yesterday on July 30, Narbeh arrived in a timely fashion with a friendly smile on his face. He proceeded to be proactive and take care of everything. I felt very confident in his knowledge. Narbeh was also very personable and friendly. AAA and Randy's Towing should know they have an excellent employee representing their companies. read more

My car was totaled and Randy's towing was so polite, helpful with complete understanding with my disability, age and severe pain after my accident Beautiful souls thank you They were thorough with the information I needed before I got there, so everything went smoothly Thank you especially to the young lady who went that extra mile of service at the front desk read more

The lack of care and respect this place has for people and their vehicles is astonishing. George and the other workers are dishonest and failed to provide the minimum. This place would rather keep your car and make money off an insurance claim than have it returned to you. On top of that they caused significant damage to my car while it was in their lot and tried to tell the AAA driver (who they told me to call to pick up the car) that he should not take the car. Meanwhile the AAA driver knew the car could be moved and took it my repair shop in good faith. SEEK BUSINESS ELSEWHERE! read more

AAA sent Randy's to replace my battery. That was done well and no complaints there but the technician's truck leaked oil in my driveway!

Great Service Quick Polite Respectful Would use Again!! read more

I was told I would get a survey for my review. For some reason I did not but I felt it was important to come back and give a review. Considerate and professional which is great when you're most vulnerable when needing a tow after finding out you have a problem with your car. Abraham the driver called when 10 mins out. On time and very professional and neat. Tow Truck was in very good condition. He was very careful putting my vehicle on the flatbed and he listened very attentively as to what the problem was so that he could relay the info to my mechanic where he towed the vehicle. On time, reliable, professional and courteous. They've got my business! read more

Absolutely terrible company, I called to get my car towed and they told me that they arrived at 1:36. Called AAA at 2:02 and they told me that this towing company dropped my case. Shame on this company for unprofessionalism and lack of communication. I hope no one deals with this kind of inaction. read more

Today I got a nail in my tire and Randy's came to the rescue! Dispatch did great at communicating with me about my driver. My driver was Essie and he was excellent! He arrived before the ETA and helped me with such great customer service. Thank you Randy's read more

Randy's Towing - Towing Near Me - North Hills, California

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Excellent. Professional Educated. Caring. Honest Randy's always shows up on time. The service people are very knowledgable. They are patient, and provide caring information to help make decisions. I appreciate having this honorable business that my Auto Club Membership refers to always. Thank you Randy's Towing. read more

Randy's Towing - The Consumer critiquing Randy's Towing. Best of the Best! - Towing Near Me - North Hills, California

Victor came to start my Hyundai ioniq. What a super nice guy and gave me some tips when my car won't start again 5 stars!

Omar helped me with my flat tire and was very efficient, smart and provided driendly customer service. Thank you for that! Only was kinda late, but idk if that was the main office dispatch issue or not. read more

Had a blowout on the freeway and was able to make it off the off ramp. Called AAA for a service call, they contracted out Randy's towing service, they said it would be a little bit of a wait due to a busy workload. Jeff from Randy's Towing showed up very happily in a lot less time than expected and had the tire changed and back on the road Within 10 or so minutes. Jeff was very helpful and happy to do so! Thank you very much Jeff and Randy's Towing read more

The drivers are always happy to see you. They don't make it a big deal. They just take care of business with a smile on their face unlike most tow truck drivers they're great.! read more

Rashad came from Randy's Club Service. Super helpful great communication. Quick and efficient service 5 Stars!!! Made what was a bad start to the day a bit easier. Thanks for the tow!!! read more

They have towed a few of my cars and they are always super nice and professional. I would definitely recommend these guys.

Super fast. Super professional. Super helpful and kind! Accurate. Had all parts handy! Got to location within 10-15 minutes! Been serving this area for a very long time! Randy's the best! Life saver! Thank you!! read more

This company is a joke. They don't want to tow anything their drivers don't know what they're doing. They're AAA affiliated and they are terrible if you're in desperate need maybe use them no stars at all for this company but you have to give one star that's the rule on here read more

It took 2 hours to get a tow. Driver was unresponsive. The company didn't answer the phone. The driver of the tow truck did advise we get a patch instead of a new tire so that was helpful. Triple A put us in contact w/ this company definitely don't recommend. read more

Randy's Towing - Towing Near Me - North Hills, California

This is for Randy's Towing, driver Robert specifically. I took my car out for what was supposed to be a leisurely Sunday morning drive. She hadn't been driven for a week and I decided to do it before it got hot and get myself some coffee while I was at it. 5 miles in, as I'm getting ready to turn around and head home, my engine overheats. I pulled over and gave it 15 minutes, made it another block before it did it again. I used my AAA app and was assigned a driver. The driver got reassigned a couple of times but 20 mins later Robert showed up. He got my car into the bed with ease and we had really pleasant conversation on the 5 mile drive back to my apartment. Having good drivers can make or break a towing company and I'd rank Robert at the top in my experiences. (I've had a lot of tow truck help over the years.) read more

Do not use this towing company. Was in an accident and AAA dispatched this company. I wanted to take car to my repair center and they refused and took it to their lot. Took me 2 days to get the car released and my insurance paid over $1000 to release it. Reported to AAA also read more

Horrible towing company, DO NOT CALL THEM. They were sent out to me by AAA 3 times already and only 1 out of the 3 times was a good experience. First time the driver took my car to a shop that he was working with and tried to overcharge me, after already quoting a price over the phone. The driver also gave me his business card for auto and wheel repair. Drivers Name: Artin Melkonian 2nd time was towing the car to my house, which worked out fine. 3rd time was picking up the car from my house, but the driver refused to back into my driveway to pick the car up. The same company did it the day before so he clearly just did not feel like working. My car had two completely flat/ripped tires and I could not drive more than 5 feet. Drivers Name: Martin Had AAA send another company over and they picked it up no issues. read more

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Excellent service from Narbeh (SP?) technician ID 101600. He showed up promptly and quickly diagnosed the problem. He replaced my battery in about ten minutes. Everything was easy peasy and I'm glad my AAA membership works with them Highly recommended for safe, efficient service read more