the worst tow company!!!!!!!!!! racist and so unprofessional!!!!! i called to complain and whoever answered the call - made jokes and hung up in my face!!!!! do not use this company!!!!!!!!!!! i will be reporting this to triple a and the bbb. read more

Great service thank you for your prompt and always delivering great service Every times I call your service read more

MNK Exceeded my expectations. My past experiences with towing companies have mostly been negative with false promises on ETA. MNK accepted the job from LA to SF almost immediately and communicated to me clearly that the vehicle would arrive the following day at 11AM. The owner personally towed the car up to SF and arrived 2 hours early. Great and friendly service! read more

It seems that MNK TOW and RB tow H.A.R tow are all the same company. Be very careful when you call for a tow specially after an accident these tows show up and even if you want to take your car home they will be hostile and yell at you to take it to their shop! I was with my 3 boys and MNK TOW and RB both showed up and yelled at me for wanting to take my car home! They even threatened me and took videos of my kids and I. Since I am a AAA member they said they had all my personal information. Refuse service let your insurance know that they will force you to take your car to their lot!!!! Let them know they are scammers and super hostile people be care ful with driver MARTIN and NATE! They are scamming a lot of people here in the valley! read more

MNK Towing - MARTÍN HOSTILE DRIVER !!! Taking pictures of my kids and I. - Towing Near Me - Northridge, California

Called for a tire change service with MNK Towing. Call was made around 814AM. Estimated time was 45 minutes at the time which I received in a text. I waited an hour until I reached out again to get an update and they told me they were in the city. 2 hours later I call again and this time they won't answer my calls. Then I receive a text saying ETA 15 minutes, they had to help CHP. Now it's 2.5 hours and still nothing. I wouldn't use this company ever again. I understand that things happen and time can be delayed but a simple update or call would've been nice. read more

Great customer service from beginning to end. The company even head great insurance that covered my vehicle while en route. MNK Towing was simply the best! I would recommend them to anyone. I am grateful for their safety, and well-mannered service. ~My tow service came from 'Steven G'. He gave me peace of mind and assured me my car would arrive safely. Due to covid-19, I wasn't able to ride along which was fine *safety first*. And I actually called the auto mechanic (drop off point) to make sure my car arrived safely, and it did. This concludes my service for today with MNK Towing. The best way to describe them would be simply, outstanding! read more

MNK Towing - Type of tow. - Towing Near Me - Northridge, California

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This towing company was hired by my insurance's roadside assistance to unlock my vehicle. They decided to never show up. I received a text message stating that the service would be taken care of in 45 minutes. No one ever showed up. I attempted to call the company back 5times and received no answer. My car was on for 3 hours waiting to be unlocked and this company has the poorest communication service possible. No one responded to tell me that they would no longer be coming. It is completely unprofessional for the company to not even extend a courtesy call. Do not use this company as they will not answer your calls or honor a service that they have committed to. read more

Jesus arrived hella quick. I needed to get my Jeep to the shop asap and I'm glad I got MNK TOWING assigned to me by my insurance carrier Jesus, the tow operator was fast, efficient and very helpful. He's professional, very nice and friendly. If I need a tow I'll call MNK TOWING first and always request Jesus. read more

Such an easy and fast process. Chris was very polite and professional. He advised of wait time of 30 minutes and they were here before 30 minutes! I definitely recommend & will most definitely use them again. Thanks again guys! (Oh Felix was also friendly & professional)! read more

MNK Towing - Clean inside for us women! - Towing Near Me - Northridge, California

I'd give 10 stars if I could...A million thank you's to Steven as well as MNK Towing for your professionalism and kindness - when people get a flat or have something go wrong with their car, it's extremely stressful and unsettling, and what you need is a quick, friendly and reliable source to feel at ease again - Steven and MNK Towing did just that. What started off as a nightmare of a flat tire with another towing company taking over 2 hours to get to my location the night before and dropping off my car late at a Pep Boys the following morning, instead ended with being referred by Infiniti to MNK Towing and Steven coming to the rescue to tow my car to Infinitis dealership. Steven got to Pep Boys in no time, as Pep Boys was about to close and was very professional and truly went above and beyond to make sure my car safely got to my dealership and was taken care of. He embodies the art of exceptional customer service that I feel is hard to come by nowadays and should be praised and appreciated when we do witness it! Without a doubt I'd use their service again and also would refer them to family/friends! read more

Wow chris went above and beyond!! He's such an angel. I called my insurance company because I got into an accident he took me to a certified body shop pro color collision Northridge & thank you Chris! Without you I don't know what I would've done. You saved my life!! Chris you deserve everything good coming to you!! Thank you. God bless read more

Awesome! Chris was super nice over the phone and his tow driver was professional and nice too. Super important as a female to feel safe and treated kindly. Update: had MNK towing tow my car again from the honda dealer to my trusted mechanic .Desoto auto repair. Carlos was great and messaged me each step of the way and answered their phones right away. Very much appreciated! Thank you! read more

Despite it never being great when your car gets towed - these guys were great and so helpful. They had great communication and were very understanding of my situation. I recommend this place. Kris was very helpful. read more

Great customer service. Steve G was great! My husband was very shook Up after the accident and Steve answered all our questions and directed us on the next steps. Will definitely use them again, if needed. read more

MNK Towing - Towing Near Me - Northridge, California

* RAVE * MNK Towing saved my a*^! Yesterday, on Sunday, 4-26-2020, my 1998 Ford Explorer broke down in Reseda Ca. I was also TOWING a 12' utility trailer filled with fragile antiques that I just picked up from Agoura Hills to transport back to my town, in Tehachapi Ca. (Aprx. 90 miles away) After contacting "HAGERTY Drivers Club," who use ONLY the BEST local tow companies (and is the BEST service out there) they contacted MNK TOWING to assist me. The driver Chris was super polite, kept me informed on his arrival, and showed up within 30 minutes. Now, my situation was a bit different due to the added challenge of the trailer. I was stressed out about leaving my trailer filled with antiques disconnected and left on the side of the freeway, where it could easily get stolen! Chris was extremely understanding and kind. He even called in a co-worker to bring some tools to detach my 2" tow ball so they could ALSO pull the trailer, after loading the Ford onto the flat bed tow truck. The ball would not budge, so Chris went the "extra mile" and sent the co-worker to the nearest auto parts store and PURCHASED a 2" ball JUST TO BE SURE HE COULD GET BOTH UNITS HOME 90 miles away to Tehachapi! (Unfortunately, due to [stupid] Covid-19, we two passengers, were NOT allowed to go with the driver, which is usually standard procedure, and find our own way home, but totally NOT the towing Co.s fault!) Chris was outstanding and professional on every level. I would definitely recommend this Co. if you ever find yourself in need of a tow. (Note: my service cost me ZERO $, except for the tip, due to my excellent Hagerty Ins.) read more

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They scratch your wheels. Be careful some of these truck drivers are not professional, Have horrible attitude and think they know it all. They were also late to a appointment. I Did not even feel comfortable riding in the car. Fast service but not reliable. read more

My car was stuck on a steep driveway, against a high curb. I put rocks in back of the tires so the car would not roll into a front yard of a house down the street. The steering in my car no longer worked. My insurance carrier first called Anchor towing. Anchor told me "that job is to difficult for us." Then Mercury called MNK towing. I thought it was an impossible job since one towing company said they would not touch it. It took Carolos (from MNK) a while to slowly move my car into to a safe position where it can be hooked up and pulled on to the flat bed. He said he has been towing cars for 17 years and it definitely showed. Carlos (MNK) had to be the most talented tow truck driver I ever saw. read more

Was in a car accident. My insurance company called MNK. They were prompt, courteous and super professional. Our tow truck driver DOUG even helped put in the baby car seat in our rental car after he towed our crashed car home. DOUG is an exceptional dude. Would call MNK in a heartbeat. First class service. DS read more

I had to wait a little longer for the truck to arrive, but Steve was very friendly and professional and handled all my concerns appropriately. read more

My insurance company sent MNK Towing from Northridge. Chris, the owner, was almost instantaneous in calling me and reassuring me about the process. So very appreciated after being in an accident. Carlos was by my side in less than 5 minutes from the initial call. He was polite, fast and efficient. I needed to go to the storage area the next day to get items from my car and Chris was so very accommodating to my situation. He went over and above what one would expect from a towing company. He will be getting all my future recommendations for anyone who needs a tow in the area. A+++ customer service and a super nice human being. THANK YOU CHRIS! read more

Steven G. was very prompt and accommodating. Way better than the last towing company I had. Thank you!

My insurance company used MNK to provide a tow. Steven G. with MNK Towing came out and provided excellent service. He safely got my vehicle off of the freeway and to my repair shop. He made sure I had a ride home and that I had everything I needed before leaving. read more

Last night my tire blew out on the freeway and I called multiple tow companies for an affordable price. They were either expensive or did not want to help me. I got ahold of Chris and he was so genuine and very helpful. I was very stressed out about how to go about the service but Chris helped me with a payment plan. His driver was also very helpful getting my car back to my place. Definitely will recommend this company for any motor services and will be calling them again if i am in need of a service again. read more

My insurance company sent out MNK towing to get my car towed to my body shop. Trusting that these people are professionals and that is why my insurance used them for towing I didn't think of calling the shop to make sure my car arrived. I figured they would call me to let me know once they got a chance. Fast forward 3-4 hours later I get a call from Chris to tell me the address was incorrect so they took my car to their shop. I didn't have any missed calls from the tow truck driver or the dispatcher but he said they both tried calling me. At this point I start feeling uncomfortable with the situation and kind of like I'm being scammed. You lied to me and now you want my business. Not happening, I start to get upset and tell him how I feel about the situation and he starts to yell at me and hangs up the phone. I call the dispatcher in hopes of getting my car back and he is still yelling in the background. My car finally got delivered 5-6 hours later when I live about 20-30 mins away from the shop It was suppose to be delivered to. This man is very unprofessional and rude!! I would leave zero stars but that's obviously not an option read more

Steven at MNK towing saved me today! After like 6 hours of waiting and having other service providers ( locksmith/ towing) come out to try to help me get my Keyes out of the trunk I called MNK for a Tow to the dealership... Steven came and nicely asked if he could try to get my keys out of the trunk before he did the tow, I really thought it was a waste of time but i for some reason still said Yes and I am so happy I did! He was able to do what 2 other service provides were not and thank god for him because now I can make it to work on time tomorrow! Thank you so much MNK , and thank you Steven! read more

What great customer service, Carlos called me an hour before my Bentley was delivered to my home. He took great care of my baby! He was also on time and followed instructions on how I wanted my car towed. I'm very happy with the service. I highly recommend this company. read more

Reliable & Fast Towing Service Truly has helped me on my recent tow! I got in an accident on Nov.6 2019 And they were tremendously helpful Especially that my car flipped and it was upside down And they managed to tow it for me ! And help me out with the cost Thank MNK Towing read more

Great company and good communication, I needed an emergency towing on Sunday after noon, started by calling a few places ALL I got was a call centers for some services that never showed up, I called MNK (Chris) and the truck was there in 30min this is a LOCAL operator not a call center and you defiantly see the difference in the service highly recommended support your local vendors :) read more

The service was excellent. Steven G. Was polite and helpful. I was happy with the staff who answered my call. excellent towing company read more

Chris was extremely kind and courteous. Not only did he tow my car but he also recommended a shop to repair my car. I'm beyond satisfied with both the towing and shop that repaired my car. Thank you MNK Towing and Royal Auto Body. read more

I needed a tow to the dealership so I contacted Toyota Roadside Assistance (hybrid battery malfunction) and MNK Towing was dispatched for the job. My RAV4 was in a cramped carport and I was concerned about the positioning of the car. I mentioned this to the driver (Steven G.) and he did not seem concerned, but confident. He took the challenge on and knocked it out. He told me he'll take care of it and he did just that with precision and patience. I really appreciate the help Steven! read more

There aren't enough words to describe how awesome this company is. Chris is beyond amazing. We were towing a double trailer with jet skis up the Grapevine when we had engine failure with our SUV. We were on the shoulder of a very dangerous part of the freeway. Once Chris arrived with the tow truck he was able to secure our SUV and trailer in a matter of minutes. Here's the kicker, we live 350 miles away! He towed our vehicle and jet skis with care for nearly 5 hours home (that's not including the 5 hours he had to drive back)! He was even able to help us get our jet skis/trailer into our garage (very heavy and difficult to do in our narrow driveway). You are an angel Chris! From the bottom of our hearts, thank you! M.N.K. Towing, you are the best, there's no competition!!! read more

MNK Towing - Towing Near Me - Northridge, California

My motorcycle got a flat tire and my insurance company assigned MNK towing to help me out. The wait was a bit long, but it was rush hour 405 traffic, so was expecting that. Chris handled loading and unloading of motorcycle, did everything right and made sure not to scratch any plastics. He was also very kind to offer to drop me off back home after dropping my motorcycle at the shop. Overall: EXCELLENT service! read more

Such a GREAT company! Carlos was super helpful with towing and made everything run smoothly and safe! Thanks so much!!

A big thank you to Steven for helping me out. It's never a good time when you need a tow but he made everything go quickly and smoothly. He showed up promptly, got my car hooked up fast, and got it home with no issues. After we arrived, I was able to start my car and get it into the driveway, but before I did that, Steven offered to stick around and jump my battery if I needed. Really appreciate the great customer service especially when your day isn't going so well. read more

Our car was under warranty so Toyota dispatched a local tow service to assist us. The driver from MNK was very polite and pleasant when he arrived promptly with a flatbed truck. He had to maneuver backing down a long driveway in a tight area, and handled it like a true professional. After jump starting the car, he loaded it on to his truck, navigated the tight driveway and proceeded straightaway to the dealer's location, Upon arrival he carefully downloaded the car and left it with their Service Dept. Smooth process for a task none of us like to deal with. read more

Chris at MNK towing is amazing. I got into an accident a month ago, and he not only helped me with my car, but he helped me feel safe after a really scary day. I can't thank him enough. read more

It's a nightmare when your car breaks down, especially on the weekend. Luckily, MNK towing came to the rescue and was very prompt. Chris was professional, he was able to see what was wrong and recommended a reputable auto repair shop. They kept my car safe for the weekend and I had my car back in great working condition. Oh! The tow trunk was clean inside.. for girls, this matters! Thanks Chris for everything!! read more

car was broken into on Thanksgiving and had to get the car towed to the dealership.. We called our insurance carrier who dispatched Chris and we were so glad!! Chris came and saved the day!! He was both timely and highly professional.. He knew exactly what he had to do and helped in explaining why the car had been disabled during the break and the failed attempt to steel it.. 5 plus plus stars!! *** read more

Steven G and Chris were courteous and professional. Steven beat the ETA i was given and treated my car like it was a rare exotic. I couldn't be more pleased with a towing experience. Thank you Steven! read more