Highly satisfied Anna was great quick and went above and beyond to meet my Service requested read more

Have always trusted this place, have made my cars look like new! Quality parts and labor.

Northridge collision did a repair from my insurance company. They did good work within the timeframe promised. The employees were very polite. Also, their phones were answered whenever I called. This is unusual these days. I think they did good work with a reasonable price. And their work is guaranteed. read more

Horrible place to bring your vechile if your in a crash , they billed my insurance 12k when job only was 6-7 k max , then 3months later my truck started over heating . They didn't want to fix it and blamed it on something else Not only that , they didn't put sensors that go with my truck , so it continually making nosises when it was next to nothing , also put a smalller bumper on my truck thinking I wouldn't notice . Also say it's life time warranty . That's was a lie They didn't not fix there mistakes, did not even own up to it . Scammers should've known . read more

i'm very disappointed with the body shop no wonder they have bad reviews now i suggest you to take your car to your own body shop they blame ins for having used parts and used bad quality of paint check pictures read more

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If you want your car to be more damaged than when you drop it off, you can use this body shop. If you like working with a bunch of liars and crooks, you can use this body shop. If you like to spend more money out of your pocket, use this body shop. I took in my Lexus for repair on front side fender and door. When I picked up the car after they repaired the car, there was an error message on the dash stating that safety sensors were inoperable. This indicator was not on when I dropped off the car. However, Northridge Collision kept insisting that they did not cause this error and it was there before (flat out lie). Then they blamed work from a previous body shop that replaced the side mirror, saying they used a non OEM mirror which caused the problem (again a flat out lie). They said I need to take it to a Lexus dealer and have the wrong mirror replaced out my own pocket, but if the dealer deems that the repair service was done incorrectly, they will reimburse. When I took it to the Lexus dealer they said that the wires inside the door panels were all loose and disconnected. These idiots took apart the door panel, didn't connect the wires before putting it back together, and then blamed another body shop for using incorrect parts. Lexus dealer confirmed all the parts from previous body shop was factory original (and the previous body shop had all the invoices to prove it). These crooks stopped responding to my emails and phone calls and completely ghosted me when I sent them all the documentation proving it was their fault. Fortunately the insurance company eventually stepped up and reimbursed me for the cost, after countless hours I had to spend going back and forth. There are numerous other reviews here of customers complaining of these guys blaming someone else for their defective repair jobs read more

Customer service is horrible. When I dropped off my car the owners & employees were enjoying their lunch in the customer waiting area. There were 2 seats available right in front but that's so uncomfortable. They gave me no heads up that my car would be ready. I literally got a call the day of to pick it up. Had I been given at least a day notice I could have made better arrangements with work....they are disrespectful, unprofessional and inconsiderate. read more

Northridge Collision Center - Owners having lunch where customers would sit. No room for me to sit while I waited!!! RUDE. - Body Shops Near Me - Northridge, California

I was referred to Northridge Collision by my insurance company AAA. My experience with them was great, they repaired the damage to my vehicle better than I had hoped and they even repaired other damage that had nothing to do with original damage they had agreed to repair. My car hasn't looked this good since I bought it. Northridge Collision is a great place to have your damaged vehicle repaired. Dwayne read more

AAA referred them to me after an accident affecting my trunk and front, as I was pushed into the car in front of me, while waiting at a red light. Not only did they repair the damage faster than expected, they even sealed a portion of the trunk that was previously damaged, and had started to rust, from before I purchased the car (used) last year, without charging me extra for the work. Thank you! You've earned my loyalty, and I want others to know that your shop goes above and beyond, just because it's the right thing to do! read more

We, unfortunately, have had several instances in the past where our cars had fender benders and in our last case, got hit by a deer. Our insurance company referred us to Northridge Collision, where we've been highly satisfied with the quality of the repair work done on our cars. I especially would like to complement Mario who is always helpful and empathetic to our needs. read more

I took my car here and was very satisfied with the repairs! Thanks NCC. I was able to get my car by in less than a month. It was projected to by 2 but they worked really hard to get it back to me. read more

Horrible customer service, horrible body shop. I had to bring my car back here 5 times after it was "finished". If you need a sign this it it. Go somewhere else trust me. If I can give this place a zero I would. DO NOT COME HERE UNLESS YOU WANT UNNECESSARY STRESS. read more

Northridge collision center exceeded my expectations. Prior to my visit I've been going to the same body shop for almost 10 years. That shop has all of my favorite traits and customer service is very important to me. My only issue is that the shop is in the Bay Area and I live here now. Desperate to get my truck fixed after being rear ended by some kid texting while driving, I followed AAAs advice as they recommended this body shop highly and booked an appointment for me pretty quickly afterwards. Life got in the way and I had to reschedule not once but twice, both times it was very easy to do. The lady at the front is very understanding. Finally I brought the truck in and they got to work. 15 mins later all I could do is wait. The entire job took about 2 weeks. Shipping and part shortages were to blame, this is OUT OF THEIR CONTROL I totally get that. After two long anticipated weeks of getting my truck back. There she is, better than I expected looking rejuvenated and so shiny. The techs even gave me a rig wash, shined the tires, and cleaned the windows. The craftsmanship and attention to detail was very much appreciated this is what a job well done is all about! Big thank you to the whole team! You guys are awesome. read more

The best service and the best job done in my car ! They let you know how your car is progressing and did a beautiful job The front desk and manager are always polite and well versed on policies from your insurance company. read more

Northridge collision center went above and beyond to make sure I'm as satisfied as I can be with the repairs they made on my vehicle. The customer service is hands down the best in the valley and I would definitely recommend this shop to everyone and anyone that needs a great repair weather it's through insurance or out of pocket!!! You will not regret doing business with them! Thank you very much! read more

A few weeks ago I got into a car accident with a typical LA driver who wasn't paying attention. The insurance company referred me to the Northridge Collision Center. From the start Northridge Collision Center was very courteous & helpful. John & his team did an amazing job fixing up my car & it was done ahead of schedule! read more

Northridge Collision Center - Before & After Photo - Body Shops Near Me - Northridge, California

Northridge Collison Center is the best. March 18, 2021, my driver's side door was hit. Then September 20, 2021, I was rear ended on the 114 freeway. Northridge Collison Center repaired my Lexus both times. They are amazing. They keep you updated on the repairs and work efficiently with my insurance company. There extremely kind. I highly recommended them to anyone in need of their services. read more

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I recently brought my car into Northridge Collision center and the overall experience was great! The process was easy and they were communicative throughout the entire process. I picked up my car today and noticed they even gave it a nice little car wash! Inside and out. I thought that was super thoughtful! I truly appreciate everything they did to make the experience as smooth as possible! 10/10 recommend this shop! read more

I called to ask questions re a repair I need done in my vehicle, and the woman who answered had a serious attitude problem. I had a few legit questions I'm trying to get answered before I bring my car in and she was a smart a**. I guess I will not be bringing my car to them even if my insurance recommended them. read more

Went in today, and John sadly informed me my beloved 89' Camry was TOTALED! :( It helped having someone professional like John, who could answer all my questions!! Thank you so much for your all your help!! read more

I had just purchased a new car the end of May that already was getting paint chips in it. Mazda made me to take it to Galpin Mazda to be repaired. They had it for three weeks and I just got it back today. They returned it to me dirty so it was hard to see if they did a good job as the back bumper, hood and rear quarter panel all had to be done. Because John did such great work on my previous car, I wanted an expert option on the work I had done at Mazda. I brought it here and he looked over the whole car for me. He found one little spot on the paint that should have been sanded more, but it's so small I would probably never notice it! The gals in the front are always sweet, and I really appreciate great customer service! They even gave me a recommendation for the tint shop that they use. I really wanted to bring my car here because they do such great work, but since Mazda was paying I had to go where they wanted. Highly recommend this shop and will continue to use them if God forbid I ever need to. read more

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Got into an accident in October and took my car into this body shop on November 4th, in total it took a little over a month to get all the damages fixed and the guy that fixed my car even painted the damaged side all one color so you can't even tell I got into an accident! The ladies at the front desk were very helpful when I first brought the car in and would call me with any updates on the car. Overall, I'm very satisfied with their work! read more

Northridge Collision Center - Before - Body Shops Near Me - Northridge, California

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Hand's down NO GIMMICKS & worth every money spent. From the 1st line of communication, to follow-ups & detailed care, everything came out EVEN BETTER then I'd hoped for... I will DEFINITELY be a returning client and will RECOMMEND NORTHRIDGE COLLISION CENTER to anyone!!! read more

I've brought different cars here to the Northridge Collision Center over the course of the past 7 years. Arthur and his team are very responsive, thorough, professional, dependable and trustworthy. I was originally introduced to them through my insurance company and have been a customer ever since. I highly recommend them. They always do a great job. read more

I stopped by because I had a flat tire they helped me immediately and I was on my way. Friendly and good customer service.

I don't know where to start with Northridge Collision Center, I had got into a collision with my Mercedes and oh boy I thought it was gonna take forever to get my vehicle back but with Northridge Collision Center and their amazing service I had my vehicle back in less than 12 days I couldn't believe it, Greg, Anna & John were great keeping me informed on how many days and when the parts will be arriving everything was amazing if I could give them 6 stars I definitely would. Thank you Northridge Collision Center read more

They are amazing. Staffs were very friendly and helpful. They fixed my Kona 2022 and did a very great job on fixing my broken windshield and a small dent on my car. It's like nothing happened on my car. They keep me updated on what's going on and works very fast. HIGHLY RECOMMENDED!!! worth every $$$. read more

Absolutely would recommend Northridge collision they do a great job everyone there is extremely friendly and knowledgeable I have taken several cars there because they are a preferred repair shop for my insurance company. I love that they guarantee their work for a lifetime read more

Fantastic customer service. Every time I called they took care of any issues, and questions. And my car was done a day earlier then estimated. read more

Took our 11' Chevy Cruze in for damage from a side impact collision and they replaced a wheel. Unfortunately the one they replace went flat over night. Filled it with air and drove it around and it was losing air so had to park it. Sent these people a contact form asking for assistance but no reply. Tires a really expensive Goodyear performance tires that are almost new and NEVER leaked. In fact these tires are (except for that one) are filled with Nitrogen and we were told that they would send it out for refill it but when we picked it up the guy says "We don't do that here". Inconvenience after inconvenience. Looks like we'll take the car to a real shop and get it fixed and let them and AAA figure it out. BAD customer service! read more

My corolla was vandalized while parked on the street. This repair shop was recommended to me by my insurance company. Ana and John were great in helping me to restore my car to its original condition. This store is always busy with new clients, but still finished all needed repairs in within one week. I hope my vehicle does not ever again get damaged, but I will definitely go back to Northridge Collision Center if it does. Thanks for the great service! read more

I highly recommend Northridge collision center for all your car repairs. The staff was very professional, their prices were beyond reasonable and they even got the job done sooner then I had expected. They have an open line of communication and are upfront about all the potential fees of your repair. Rest assured you can trust these professionals with your vehicle. I will definitely be returning for all of my future car repairs. read more

Being in an accident SUCKS! But with companies like Northridge Collision they made a crappy situation quite easy to resolve. Everyone was friendly and understanding. The car looks as good as new, I couldn't ask for anything more... well, I could ask for the dumb lady who hit me to admit it but that's besides the point. ;) Thank you guys for your help, you guys were awesome! Highly recommended. *** I forgot one more thing, the car was actually cleaner than when I dropped it off! *** read more

I was involved in a hit and run & decided to take my car here. Ana is so helpful & super nice! My car was out of the shop in a timely manner & it looks brand new! Will definitely be recommending this place! read more

Someone hit my car, so I was not in the best mood. Heidy was so nice and understanding. I had a great experience. My car was ready earlier than expected. And the car looks as good as new. Thank you Northridge Collision Center! read more

I was given the name of this place by Mercury Ins to get my car repaired. I looked at ALL the HORRIBLE reviews this place had but was going to give them a shot anyway. The Ins co sends them over my info. I arrive to get the car inspected and the lady tells me that they inspect on wednesday by appointment only, so I say, Perfect ! well today is wednesday can I make an appointment? She says No, it has to be NEXT wednesday, A WEEK FROM TODAY!! I should have heeded the warning about this place being a JOKE. read more

I can't remember if it's time 3 or 4... But I have such bad luck getting hit by people and I've got to say that I fell into some GOOD luck when I found northridge collision center! They do a great job in a timely manner. I have both used insurance and not gone through insurance for other things and every time it's smooth and easy and fair priced The ladies at the front desk are sweet as can be and will help you arrange your enterprise pick up. Top notch service I will not take my cars anywhere else for repairs. Thank you john & crew!!! read more

John & Maria Thank you so much :) My mom's insurance company recommended Northridge Collision Center, Thank you Mercury Insurance and thank you Northridge Collision Center. They did an awesome job repairing the car, looks brand new. John & Maria were very professional and sympathetic for the bad deal my mom was dealt, her car getting hit 3 in the morning by a drunk driver while parked in front of her house. From the minute we walked in to drop off the car till the car was completed, John & Maria treated us very well, they are both very polite, professional and definitely know the business. I can't thank them enough for the super job that they did and delivered it before their estimated time. Thank you again Happy Easter to you and all your families :) read more

John and his team did an excellent job on my vehicle after I was hit from behind on the I-15 near San Diego....on a Friday afternoon.....that was fun! I found them through my AAA insurance, and thank goodness I did! They were very professional and kept me informed every step of the way. As a matter of fact, I just received a phone call from Alexa after a week to see if I was happy with the repairs and if all was well. Very nice. That, and John rocks an impressive beard! read more

Two different times I had my car at Northridge Collision Center because of accidents. They were very friendly. They worked with my insurance. Each time my car came back looking better then new. I eventually traded the car in for a newer vehicle and the dealership couldn't even see that it was ever in an accident. Their work was excellent. One of the accidents was a big one with over $5,000 in damage to the front of my car. Everything from bumper, fenders, hood, headlights, etc. They fixed it all up and it looked good as new and drove great. I even had a minor rattle in the back which was just the deck lid hitting the back window. This was a problem before the accidents. They found it was just a missing screw and fixed it while they were doing the other work free of charge. This rattle was driving me nuts and they figured it out right away. I would highly recommend NCC for any auto collision repairs. They can be expensive but if insurance is paying then why not. They also helped me out when the rental car company which was designated by my insurance was getting everything wrong they contact them and made it all right for me. read more