I started going to West Auto Center maybe a year ago. I've come back over and over because I think they are highly skilled and competent in diagnosis and repair. All who work with Mike are friendly helpful and welcoming. So I just had my car there for a repair that was long. Omgoodness Mike gave me a loner for the day. You can bet I'll be back when I need service. West Auto Center is definitely my go to mechanic. OH, one other item when they forget to change my windshield wipers when there for a previous maintenance, Mike compted me wipers because they'd forgotten. Honest, good value, proficient and TRUSTWORTHY! read more

Helped me with pre purchase vehicle inspection! Were very helpful and knowledgeable and saved me a lot of money!! Will use them again!

Mike and Wendy were so accommodating and helpful! Fantastic people who were working hard the entire time I was there. Definitely recommend.

Wendy and Mike rock!!! Fantastic customer service and down to earth people that truly want to help you navigate any car issues.

Mike was so sweet! Great customer service! Very helpful! Felt very welcomed here! Everyone was amazing!

I had West Auto Center do extensive maintenance work on my Honda Insight. I had done routine fluid changes, wipers, tires, since 2012 and not much more. I've exclusively owned Hondas so I'm aware of what tends to wear and when. I had shopped a dealership and another independent shop before deciding on West Auto. Belts, bushings, plugs, pads, rotors, joints, struts, filters, tend to go at some points. As a matter of course the fluids, battery and any adjustments were done. The following is noteworthy. Communication in all areas, is on point, from repairs, to logistics. The cost is reasonable and it's clear what needs to be done and when. The front office of the shop is well taken care of, which is also indicative of the work done on vehicles at the back of the shop. The people I spoke to were polite, considerate, and through. My 2012 is now like a "brand new used car". I look forward to bringing a newer car in for some detective work on the mystery sound coming out of the rear "body" when in reverse on an incline. read more

Came here for car service of my camry many years ago and it was an amazing experience! Father and Son tandem really did a good job on my car. After They did a 40 point inspection of my car, the owner (dad) showed and explained to me one by one what is wrong and needed to be fixed. Very honest owner and their prices are really fair. They dont take advantage of you at all. I highly recommend this car shop if you have problems with your car or even for a check. They are very trustworthy! 5 stars in my opinion read more

My 2025 Mazda CX-5 had a parkway tree branch hit the windshield, dented the hood and broke the cowl under the hood. West Auto gave me an estimate for repair right away. They have been giving me updates on what the claims adjuster has to say about repairs on my Mazda. Service has been excellent and communication has been great read more

Mike went above and beyond for me. He repaired my splash shield, made sure everything was properly secured, and had me in and out quickly. Professional, honest, and truly cares about his customers. Highly recommend West Auto Center. read more

Reliable , honest shop that I've always been able to count on . The team is friendly and the work is done the way it should be.

West Auto Center is a great place to go with car issues. And if you have AAA you even get a discount. They will check out your car and let you know what the issues are. You then get to pick which ones you feel are most necessary to deal with if you do not want to deal with all of them. They will let you know the cost and they take pictures of the part that has problems. I feel very comfortable with all the employees and never feel pressured. The employees are very congenial and it is easy to talk to them. Check it out and see for yourself. read more

Mike the owner was great! I'm very happy I discovered this auto shop. Thank you Mike and staff!

Mike was super friendly and fixed the dangling undercarriage on our Honda Fit for no charge. I will be coming back if I ever have "real" car troubles. Thank you ! read more

Went in for a check engine light and some random jolting to 7 RPM and then back to 3 RPM. They were very transparent throughout the whole process and Mike walked me through where they found the problem and why they thought it was the main culprit. - The mechanic identified code related to the throttle body and wheel speed sensor. Regarding the transmission, they recommended replacing the wheel speed sensor and pigtail connector due to a broken connector causing no contact and triggering the check engine light. Additionally, they suggested replacing or cleaning the throttle body and relearning the production codes. As a preliminary step, Mike advised me to schedule a road test to thoroughly inspect the vehicle before taking it home. Ended up finding some extra issues and fixed them for no additional cost - They also offer dropoff services at no extra charge, shoutout to Wendy for the ride home! Uber/Lyft are not ideal with the airport being so close by read more

West Auto Center - P0793 - damaged connector/pigtail at the front wheel speed sensor, resulting in intermittent or lost signal. - Auto Repair Near Me - Van Nuys, California

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The small privately owned auto repair business is a gem! West Auto Center is in the Lake Balboa area. I looked through AAA's approved repair shops and gave this shop a call. My car was doing weird things and I was connected to Mike the owner. Mike is very knowledgeable and he spent a great deal of time with me on the phone trying to figure out what the problem could be. I discovered that not only does Mike, the owner, know cars so do his mechanics. I was very impressed with the mechanics I dealt with as they too were very knowledgeable. The front office is also very knowledgeable and working out the arrangements of leaving the car and picking it up, went smoothly. In a word I got a lot of help from a lot of people at this business. Everyone I dealt with had a wonderful attitude and was very polite. The high quality of service that I've received at West Auto Center is highly unusual in Los Angeles, California. West Auto Center employees are honest and they know what they are doing. if I could give this company 20 stars I would. They deserve the maximum amount of in a review. They can be trusted to do an excellent job. I highly recommend this business without reservation. Very nice people -- I am very confident you will be pleased!! Excellent value !! read more

Have been coming to West Auto for 5 + years. Have brought all my friends and family here. Honest shop. Good work. Clean waiting area read more

They do not have enough stars on here! this place is a 10 star place. My Ford Flex had a weird thing going on where they steering wheel was locked no other issue, multiple people took a look at it with no luck finally had it towed to them. They where able to diagnose and fix the problem with in a couple of hours. They also did a basic check and found other issues that where luckily covered by insurance, they took the time to call and make sure it was approved. Everyone was very friendly, was very professional , turn around time was great. The staff is amazing. I highly recommend this place for all your needs. Glad to have my car back running healthy. Thank you West Auto !!! read more

I have been looking for a new mechanic since Prestige on Ventura was sold. My vehicle was serviced quickly and efficiently. The staff could not be nicer. I definitely recommend West Auto Center. read more

I highly recommend West Auto Center. Mike and Darren are very approachable and kind. I knew what was wrong but didn't trust myself to do it correctly. I wanted a place that would guarantee the work and they did just that! They fully explained their recommendations and they were dead on accurate. Then quick to service my car overnight. We were all thrown a curveball because the problem was complex. Their Honda wizard, Gabriel, did research on his own time and resolved the error code and poor performance that had been plaguing me for so long. I really feel comfortable about how solid my car works now and I plan to return to them again for my other cars. Thanks guys! read more

First I would like to say this is the best Autoshop in town starting with there friendly customer service also the team and knowledgeable knowing of a vehicle but the best part was the it was the best Price in town I will be recommending this place to family and friends read more

I highly recommend West Auto Center. The staff is easy to talk with, fully explain their recommendations, were quick to service my car even with short notice, and I think have competitive pricing. read more

Great service every time, I've taken my car in because I had a big dent and they fixed her up right away and did a nice pain job as well. My car looked as if nothing had ever happened! I also brought my car in for a maintenance issue involving its oil pressure and in a timely matter these guys found the issue, ordered parts and kept me updated throughout the course my car was with them and I had her back in no time! Your car is safe and in good hands here at West Auto Center :) read more

I brought my Prius to West Auto Ctr. ...after going several other places (which wouldn't even touch the battery or the car's ABS system). Was pleasantly surprised to discover that they handle everything - from the AAA Club "inspection" pckg. deals to batteries to brakes to any mechanical issue with Toyotas... even work with a body shop for auto claims & provide rental vehicles at the lower rates. The employees are very helpful and informative. Wait time was 50% less than what I had thought it would take to get my issues resolved. An AAA recommended repair facility....this is your "Go To" place for reliable auto repair (and more). 5 stars means TOTL*. ELT *top o' the line read more

The only place I trust taking my car. I moved away yet. I still make the trip when my car needs it. Trusted mechanic.

I had an amazing experience, from the beginning to the end mike and his team explained all that was going on woth my truck and made the necessary fixes to ensure my truck stays healthy and on the road, thanks to the Team !!! read more

Always honest and quick. I came to them after being told by another mechanic I needed a new transmission and other repairs totaling $8K. The team was able to diagnose a broken seal and fixed the issue for $500. That was 2 years ago. I have since gone to them for brakes, shocks, starter, etc. They are easy to work with and honor their warranties. read more

I always get my car or truck back from them running great. Mike and his guys are the best. they are a true service to our community. keep up the great work!!! read more

So i had totally messed up my motor on my dodge challenger scatpack with crank shaft damaged and all the good stuff, so i decided to try out west auto center and the guys happily took my car in to get it checked out and found out it had been too damaged so they helped me get a whole new motor right away and of course it was very expensive but they worked with me to pay off the repair in time, and now the car is smoking the tires again all thanks to west auto center, so greatful for them if it wasnt for them my car would still be stitting with no life, i recommend this shop to anyone who wants the job done right, and there is no better then west auto center!! Thanks again guys for re awaking the beast!!! read more

Had gotten some repairs done at another NAPA Autocare Center in LA, and realized after about an hour of driving that our engine was spraying (no, not leaking--spraying) oil. After getting AAA to tow the car to West Auto, Mike and Rosty quickly called around and got NAPA to cover the majority of damaged parts, and were upfront and honest with us about the coverage system and how it worked. They then got the repairs done very efficiently, steam cleaning the engine and replacing the damaged parts. They even gave us rides to and from a nearby hotel while the car was being serviced. The car has now gone almost 2000 miles since the repairs (towing a trailer the whole way), with very few issues. Shout out to Jose for the awesome work on the car, and to Mike and Rosty for being some of the most professional car care center employees I've ever had the pleasure of working with! read more

I recently moved to the area. I needed some work done on my classic 1966 Galaxie. After some research I decided to give them a call. Mike was friendly and professional. They quickly identified what the issue was with my car and they fixed it. Now my AC is cold and the car runs perfect. One of the best shops in the San Fernando Valley. read more

West Auto Center - Hugh Laurie's former 1966 Ford Galaxie and me as a happy camper. - Auto Repair Near Me - Van Nuys, California

I was having trouble passing my smog check at the start of this year due to my catalytic convertor failing to pass a test, even though it was brand new (West Automotive had helped me replace it last year after it was stolen). I worked with the smog test shop, but they weren't able to help me sort out the issue so after trying countless driving cycles and failing three more smog tests I took my car back to West Automotive for some help. Mike and his crew were incredibly friendly once again and took extra time to try to help figure out my issue and pass my smog test, even though it's well known for being a fickle thing to figure out. He consulted with some catalytic experts and tried a few processes with the car and gave me instructions for driving cycles, and eventually I was able to pass. Six months later from the beginning of the process, and I couldn't have done it without them. I don't live directly in the area anymore but I'll be continuing to bring my car back for any future work because I know I can trust them. Highly recommend! read more

I recently had an oil change done at West Auto. They always look over the car and recommend any further work that may be needed. The service people are very patient and always answer all the questions I have. read more

I was looking for an auto shop for my old Mercedes Benz. And wow I found this place online. It's conveniently located near my work. They did diagnostic testing and Mike explained everything the whats and hows, even the minor details on what is wrong with my car. It shows that they know what they're doing. They are honest and hard-working people. They wanted the best service that they could offer to their customers. I'm willing to do business again with them. West Automotive Center you're the BEST!! read more

This is the best, most honest mechanic shop I've personally ever been to. They work with you on pricing to help you fix your car. They always are available, they don't take super long with repairs and again most of all GREAT PRICES!!! BEST MECHANIC SHOP IN THE SFV HANDS DOWN! read more

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These guys are pretty efficient and they'll explain repairs in Detail so you understand exactly what's being done. Estimates are completed that you approve before any work is done. Great customer service at very reasonable rates. I bring both my cars here and I highly recommend to anyone looking for a reputable and reliable shop. Ask for Dan and tell him I sent you :-) read more

They r the best auto center in the valley. They r polite and all do their best to maje sure the customer is happy with the outcome. I feel very safe in my car because of them Thank u traci. read more

Experts at what they do! Professional Friendly Dedicated Will get you results! Had to redo the suspension on my vehicle plus a tune-up. Feels and rides like a brand new car. We highly recommend West Automotive!! Mike and his team are the best! read more

The auto shop you can trust. Service is incredible, staff is wonderful and kind, prices are competitive. The explain repairs to you with honest clarity and guarantee their work. Finally a auto repair place you can rely on and trust! read more

Rue from Euphoria ran across the street and cars crashed in front of here in season 2 episode 5. Because rue was here, and this place was in Euphoria I give it 5 stars!!!! Epic filming location! read more

You saved my grandmother the other day, she took her car to a few local mechanics and they couldn't resolve the issue. I took the car into West Auto you guys had her back on the road, haven't had an issue since! Thanks again read more