I can't begin to say how amazing Jack and the rest of the crew were! The repaired and color matched my vehicle perfectly. They texted me throughout the whole process so I knew when the parts arrived, when the work began, and when the vehicle would be finished. Great place, professional staff and amazing service! read more

If I could give 10 stars I would! Absolutely love this place. I love that they took exceptional care of my car, kept me posted with updates throughout the process and they were available to answer whatever questions I had. I can't recommend them enough! Such a great team! Thank you for making my car whole again read more

Car accidents are in itself aggravating. Body shops shouldn't be. A couple years earlier my AAA insurance rep recommended this place and I was so pleased I had them take care of my most recent damage of having my car keyed. They keep you updated at every stage and when the job is completed, I swear they clean the car inside and out better than the car wash. Truly professional and a pleasure to deal with. I highly recommend this shop as they stand out amongst the many along Oxnard Street. read more

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Great service from start to finish. They are excellent communicators and did a wonderful job with follow-up throughout the process. Their workmanship is high quality, and the team is always friendly and professional. I really appreciated how smooth and stress-free they made everything. Highly recommend this auto body shop! read more

No way to express how amazing Premium Collison Center was throughout my entire auto repair. I was involved in an accident and dealt with an awful insurance process from my own insurance company. Not only did Premium do a fantastic job repairing my car, they helped me navigate the process with the insurance company, advocated for me the entire way! Client for life, hoping I don't have to come back but if needed I trust them. read more

A+ service. Handled everything I needed professionally throughout the entire process. Your car will be in good hands. Highly recommend!

I cant being to state how great this place was. great communication with almost daily updates w my repair. it was nice having a business contact me after my insurance company recommended them. they are #1 for a reason. whenever i called, there's no phone tree with a bunch of teleprompts. i got a hold of a person immediately. repair itself was amazing. paint matched perfectly. i even got the car ahead of schedule. attention to detail was on point. car was washed, tires were dressed, carpets were vacuumed, touch screen was smudge free, car was charged. read more

i had a great experience with premium collision center. the entire process was smooth from start to finish. they kept me updated on my car's progress, were transparent about timelines, and delivered exactly what they promised. when i picked up my car, the repairs looked flawless and everything was done with attention to detail. customer service was professional and helpful throughout. they made the whole process stress free, which i really appreciated. i'd definitely recommend them to anyone needing quality body work. read more

An Uber driver made an illegal U-turn in the middle of the street and smashed right into my driver's side door. The damage to my car was over $4,500 (thank God for my deductible). Premium Collision made my car like new again. Their customer service was fantastic. Marianna, Armen, Andy, and John were kind, professional, and helpful throughout the entire process. They even tinted the driver's side window (I had just had my windows tinted two weeks before the accident). Accidents are very scary and the aftermath is tremendously stressful. Premium Collision helped me through it. I just paid my car off two months ago. Premium Collision saved my car! read more

They were very communicative and very professional. Explained everything in great detail to me and my car looks phenomenal.

If you need your car fixed, this is the spot! The receptionist greets you with a smile the second you walk in, and the whole team is great at keeping you updated. They're honest, caring, and really go out of their way to help. My repair was done super fast, and I'm so thankful I found this place! Thank you!!!! read more

Today I came into get an estimate on my car after being side swiped. Andy was beyond helpful explaining the process of what needed to be done and assisting me with my insurance claim. He also made sure before I left that I was set up correctly with my rental car. I haven't had customer service like this ever at an auto body shop. His staff was nothing but nice as well. read more

I like this Premium Collision Center. Very professional. Nice job they did. I recommend this place.

You won't get a better service and experience than this place. Jack and Andy take special care and time to explain what's going on to someone who has little to no experience with cars. Thank you Premium Collision Center for taking care of my baby. Hopefully I don't need to have my car repaired again, but if I do, I definitely know where I'll be taking it. read more

Excellent workmanship, attention to detail and customer service. They worked closely with my insurance company and the rental car company. All for an excellent price. read more

I like this place they're all good people and quality work thanks will definitely come back when needed ask for Andy his the best

Amazing service! Very easy to work with and great customer service. Had my car back in no time, thanks again!

I was extremely pleased with the fantastic level of service and expertise I received from Jack and his team at Premium Collision Center!!! I came in with a busted up side mirror and they turned a frustrating accident into a top notch repair and a quick turnaround for a reasonable price. Thank you so much!!! read more

I picked up car this morning and it looked brand new. I was floored at how great it looked. If I didn't know better I would have sworn it was taken out for detailing. It was sparkling. They did such am amazing job on the car. I was speechless. The staff is also very nice and soft spoken. I actually want to take it back to them to repair a scrape on the right side. You can definitely trust your vehicle with this company. read more

This place is the place to go to should you need any auto repairs! I managed to break the radio antenna off of my Ford Focus like a big dope! Jack and Andy immediately came to the rescue. They gave me a very reasonable quote within minutes, for both the parts and the labor. Within days - my car was fixed! The icing on the cake - Farah - who answered phones/collected payments/etc. Farah was very helpful and was fun to talk to while I waited for my car to be fixed. Run - don't walk - to this Center! You'll be glad you did! read more

DON'T TAKE YOUR CAR HERE UNLESS YOU WANT IT to be tagged a "total loss" and taken away from you! I brought my car here after a low-speed 10 mph bump that damaged the bumper, grill, 2 front fenders, and a minor leak in the radiator. The car ran fine mechanically, as it always did, and was driving perfectly. Drove it home and to this shop the next day. There were no warning lights on the dash, and it purred as always. Air bags not deployed. The estimate was SO HIGH that the insurance deemed it a "total loss". It was a beautiful, rarely seen 2015 TOYOTA AVALON LIMITED edition, Top of the line, Creme Brulee Mica with beautiful creme leather interior. I was shocked at a repair estimate of nearly $13,000! Insurance said the repair estimate was over 70% of the retail value of $18,000 and therefore deemed it a total loss. The actual repairs could have been done for half that somewhere else. The insurance had already tagged it as "salvage," and Premium Collision was eager to get the car to auction. I wonder why? Look at the photos. Is this car Totaled? No. Upon my inspection, they clearly started to repair it, then stopped. Why? So sad to see this car taken from me because of a ridiculously high repair bid. The people are very nice here, and have lots of certificates on the walls, but I'm without a car now. I can't find anything as nice as this beauty. I took it to the wrong shop. Something's fishy. Get a second estimate. read more

Premium Collision Center - My car after they started to repair it. Mechanically fine. - Body Shops Near Me - Los Angeles, California

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I have never dealt with a body shop that had this level of professionalism. I was dreading dealing with my auto insurance to get everything paid for, but to my total surprise, premium took my claim number called my insurance, set up the inspection, let me know when everything was approved and completely took care of everything. They also set up my rental car. When I got to the rental car place, they knew my name and treated me like a VIP because I came from Premium! The staff at Premium is so friendly and polite. They really made what normally is a painful process totally painless. I would highly recommend this center to anyone needing work done on their car! read more

the most important is the quality of work. their professionalism is impeccable. They consistently communicated with me to update me about the work . I never had to reach out to them . my car looks like it came back from the dealership . Everyone is super friendly and helpful as well . I only take my cars here when I need body work . Love love this place . read more

Harry helped me when I was preparing to sell my car. He consulted with me to decide what was worth fixing to increase resale value, why wasn't worth it, and gave a good price and work was fast once I dropped the car off (although waiting a couple weeks out to schedule). read more

I can't say enough good things about this place! I was rear ended on the freeway when a driver was following me to closely. I had to deal with their insurance company which felt like a full time job. Until I chose this place and from there everything was easy. The owner was super communicative, professional, and walked me through the time frame for the repairs as well as what needed to be done. When I picked up the car he went over what they did as well. I got my car back and it looks amazing. The owner was professional, helpful and just a great guy. read more

Very very good collision center highly recommended. Jack is very communicative and helpful left my stinger brand new after a accident they are very clean and even detailed my car when it was done would give them 10 stars if I could. read more

I just want to say, it's one of the best body shops in the Valley. My sister has brought her car here in the past and the time I got in a accident , I was able to witness the GOOD JOB / BODY WORK this body shop does. I'm happy to get my car back like if I got it out of the dealership again. I appreciate Leslie and Jack for their help, update and not just that their honesty on the process of the repairs! Don't think twice to bring it here. I will only be bringing my future cars here read more

I shopped around for a reliable, fair and quality auto body shop, and I am so glad that I did. Premium Collision Center is TOP NOTCH! They did an AMAZING JOB fixing my car do to an auto accident, and even did more than I expected! This is the place to go for auto body as they are professional and totally honest! read more

My wife's 15 year-old car had front end damage after having been hit. The car went in looking its age, but when work was completed it again looked like a new car - - simply amazing, and a day ahead of schedule as well. They went well over and above anything we could have expected . . . could not have asked for a better experience! read more

Premium Collision Center did a great job on my car. They were able to accommodate me, were friendly, communicated each step, and have excellent customer service. They did a great job fixing my car and the price was very reasonable. Thank you Andy and your team. I would definitely recommend them. read more

i can't say enough! one of the best experiences! from the estimate to the finish! the work was impeccable, the price was correct, i was updated everyday with the course of what was being done! Harry, exceptional customer service! everything was impeccable! read more

I recently brought my 2002 Lexus SC 430 to Premium Collision Center to have body work done which involved damage on almost all sides of vehicle. When I dropped off the car the Premium employee carefully went over the vehicle to make sure I understood what was going to be repaired and painted and was given a date when the work would be completed. I received a call the day prior to the completion date that the car can be picked up on the date promised. When i picked up the vehicle the car looked new. All the paint matched and blended perfectly and every ding, scratch was removed and the car was detailed inside and out. I could not have been more satisfied. Everyone at Premium was a professional and as a result I would highly recommend them read more

I will never take any of my cars anywhere else. Premium Collision Center is the BEST in Los Angeles and surrounding area. Every time one of my cars needs work, they do top notch service with excellent customer service. I will never take my car anywhere else. Jack and his team treat you like family and go above and beyond. They make working with insurance easy and help make this process easier. Service like this is a rarity nowadays and I couldn't recommend them more highly. My car was repaired beautifully and I couldn't be more happy. read more

If you are looking for honest, reliable and trustworthy experts then look no further. We've had two experiences with this bodyshop and both have been excellent. They go above and beyond standards. On both instances, we received our car back before the estimated the date with no issues. We are extremely happy with their high level of quality service. I highly recommend Premium Collision Center to everyone!!! read more

Fast, efficient, and communicative during my cars repair process! Highly recommend and trust! My car looks like new again thanks guys!

I had an amazing experience. I was treated excellent. The receptionist Leslie was more than helpful and kind. Premium Collision did extra work at no charge. I highly recommend this place. read more

My dad was driving my car and rear ended someone. Jack was very helpful and went out of his way to make sure everything was great! I highly recommend this business for anyone. read more

Great costumer service! Thank you! Premium Collision Center for taking care of my Nissan Rogue definitely I recomend this place, they did a great job!! My car looks like new like nothing happend. Thanks again!!! read more

I am so happy with my vehicle they did such an outstanding job they have great customer service kept me informed of everything that was going on step-by-step Andy and Jack were incredible so happy I took my car there I highly recommend it to anybody read more

Repeated Customer!! After Jack did a great job on my E350 last year at the West Hollywood location, I was blessed with this new location when I got in another accident a month ago my car looks so clean, perfect paint job I was getting updates on my car couple times a week and the car was done earlier than what the insurance estimated. read more