I live in an apartment, Bugaboo is the company that the management has decided to enlist. I'm sure…read morethis may shock some of the people who has favorably reviewed this company but I have to say that I'm not impressed. I will give them the credit that the person they send over is nice. I can't remember his name at all, I'm not good at remembering names. The exterminator even tries to crack some jokes when he's working. I tolerate it because I know he's trying. However, the reason this company gets a 1 out of 5 is because their products "DON'T WORK!" My apartment has been infested with German roaches since mid march (2018) and this company has been sent to my apartment on 5 seperate times as of this posting. Each time the exterminator places some sort of brown goop and they spray around the perimeter of my kitchen the thankfully the infestation has been restricted to that area. The problem is that there should be NO INFESTATION!!! The roaches are coming in from a hole in the wall in the kitchen from the neighboring apartment, the previous residents who were finally evicted (Don't rent to Pacific Islanders) thought it was ok to live with the roaches that they attracted because they left their food and garbage laying about. (The hole is a rental issue and trust me when I'm done with this I'm going to be reviewing the rental agency next). Anyway, the infestation next door is so bad that at night the walls are black! So I was told by the rental agency that they were going to bomb the apartment and really get these roaches dealt with. I was excited, this last Wednesday, September 12 when the exterminator entered the apartment next door. I thought "Finally I can sleep at night with the comfort of knowing that soon this months long infestation would be over" He wasn't even in that apartment less than 5 minutes before he came over. I mentioned how long will it take for there to be results from the bombing? His reply? I don't know who told you I was going to bomb but I didn't. To this I will admit I was severely upset. Instead this guy just placed the same goop and sprayed the same useless spray. To this date I'm still dealing with German roaches, if anything it's now worse. Before I'd only see a small amount each night. Now, it seems that I'm seeing 4 or 5 each time I go into the kitchen. My sleep schedule has become hell because I constantly wake up and patrol the kitchen in hopes that these roaches don't advance any further. The exterminator told me that the spray will kill them if they walk through it. Guess what? I've seen roaches walk through that same area he sprayed and it doesn't affect them! They exit the hole and walk through the spray area like it isn't even there, they bypass the goop that they place. I could do a better job fighting these damn roaches than Bugaboo is doing. I don't know what they are using but it isn't working!!! Nearly 8 months and I'm still dealing with this problem. The exterminator tries to be funny, I'm sorry but I am all out of humor. Try operating through the day on 3 hours sleep. I'm sorry but humor doesn't equal good rating in my eyes. Crap products and no results earns a 1 out of 5 from me. I'm going to go to my apartment manager next time it's time to pay the rent and demand that she hires another company.

I was very unhappy with their service. I had a mole problem and they came out for $150.00. I should…read morehave known better. As soon as the guy that they sent came over he told me he had just completed his training. this was his first job at attempting to get rid of moles. He brought over poison worms that you can get at Home Depot for $20.00 and put them in three mounds and left. Like hope this works! They didn't work and if I wanted them to come back it was an additional $50.00. I called them a few days later with a complaint and they did not return my call. I called back a month later and they said they don't guarantee their work with moles and they could come out for another $120.00. I later found out from another professional that Bugaboo didn't even place the worms correctly. I realize that moles are difficult to get rid of but I feel Bugaboo was dishonest in how they represented themselves regarding the initial extermination of the mole and sent an inexperienced person to handle it with no recourse. I feel they stole my $150.00 and would definitely not recommend this company to anyone.

I do not recommend Eradicon Pest Services…read more When I purchased my duplex in January, the previous owners had already been using Eradicon for a rat issue for over a year. In June, my tenants suspected rats were back. I contacted Eradicon (their name was on the traps), and the soonest they could send someone was 3 weeks out. The technician, Cameron, found that all the traps were empty of bait, refilled them, plugged one hole, and claimed there was no new rat activity. There was no follow-up, no clear communication about cost, and no mention of future service--even though I asked. Just a few days later, my tenants trapped four baby rats inside their kitchen. I called Eradicon again--another two-week wait. At that point, I contacted EcoCare Pest Control, who came within a few days. Their inspection uncovered multiple dead rats, several unsealed access points, lots of fresh droppings, and a crawl space in serious need of cleaning and repair--all of which Eradicon had overlooked. When I called Eradicon to cancel service, I was transferred to someone named Mitchell. I asked multiple times to end the relationship cleanly, but he continued making excuses and insisted I owed $495 for five services--none of which I agreed to. There was never a cost estimate or service agreement discussed with me. Mitchell also claimed the ongoing rat problem was due to the "high concentration of rats in the area"--a statement that felt like deflection rather than accountability. When I mentioned that I would be leaving a review, he accused me of being "retaliatory." This company was unhelpful, unresponsive, and evasive. I wish I had switched sooner. If you're dealing with a serious pest issue, I highly recommend going elsewhere. (Updated August 2025): Eradicon's reply contains several misrepresentations I need to correct. This property was serviced by Eradicon multiple times before I purchased it in January 2025. This was confirmed not only by the tenants, but also by the previous owners' financial statements and by Mitchell himself when I called. In June, I contacted Eradicon after signs of rats returned. Their first available appointment was three weeks out. The tech, Cameron, said there was no active rat activity, refilled empty traps, plugged one hole, and gave no plan or pricing, despite me asking. Ten days later, EcoCare inspected and found dead rats, fresh droppings, and unsealed access points--all of which Eradicon missed. EcoCare backed this with photo evidence. When I called to cancel, Mitchell claimed I owed $495 for five visits, which I never agreed to and was never quoted. He also blamed the infestation on a "high rat population in the area"--a baseless excuse. This duplex is in a residential St. John's neighborhood. I wasn't confrontational--I simply declined to pay for unapproved services and said I'd leave a review. That's not retaliation--it's transparency. Eradicon charged for repeated visits while doing little to solve the issue. I've since hired a more effective provider. Others can make their own call--but I won't be using Eradicon again.

When there's a scratching noise in your walls Who you gonna…read morecall? Eradicon Had a wildlife issue. Josh and team were so helpful in a difficult situation. After a few days of no scratching sounds, Josh repaired any openings above our porch with flashing. It's about 3 weeks now and still no scratching in the walls at night. Job well done!

Ryan came out just before the new year! We had a plethora of questions and he was very…read moreknowledgeable and patient with us through his spray. We have fur babies, so it felt amazing to feel heard and validated.

Excellent work with our initial pest control treatment by Trevor. Very friendly, knowledgeable and…read moreprofessional and he really set the first impression for Pointe Pest Control in a positive way as I was apprehensive of trying a routine annual pest control plan to add to my budget and so far I am glad I have it a go. I look forward to the next 30 day preventative treatment and see how it goes from there but so far so good. .

We've used Natura for several years now and they've been really great. Anytime ants pop up, we give…read morethem a call and they're really responsive. I would like to give a shout out to their tech, Dakota Ellis who came to help get rid of the ants that have been getting into our home. He's clearly very knowledgeable and provided a lot of education around the situation and his plan of how to treat the ants. While the ants have been a bit stubborn, his treatment is clearly working and much appreciated!

Had an ant problem and called on Monday & Dakota the service tech was here the next day. Super…read morefriendly & efficient. He treated the problem areas & he then went above & beyond. He treated the perimeter of our house to make to make sure the ant problem was resolved. We highly recommend this company! Laurie & John Kusch

Do not use this company, waste of money, go to Home Depot, buy spray for bugs in gallons follow…read moreinstructions, and it works way better than Orkin service.

This company replaced the vapor barrier under our house, sealed up 3 rodent entry points, restrung…read morea few areas of insulation and sanitized the area. This work took one day and two men to complete the job. I realize now that the job was horribly overpriced. The total amount was $ 7,323.75. for one day's work and minimal supplies. At the time I felt I had no choice, and in retrospect I should have got other bids, but time was of the essence because all our duct work had already been removed by another company, and we had no heat. When the vapor barrier had been replaced, the other company returned and installed all new ductwork. The total cost for that company for two days' work involving the removal of all the old ductwork and replacing it with all new ductwork was $3334.00 less than what Orkin charged just to replace the vapor barrier which is basically just a big sheet of plastic. The Man who did the initial inspection, said that he would return after the work was done and inspect what was done. He never returned for that follow up. He also told us that if we paid the total amount within 90 days there would be a reduction in the total price. The bill that we received has no indication of any reduction. As far as I know the actual installation of the vapor barrier was done adequately, however the sealing of three rodent entry points outside the house with concrete was very sloppy and in one of those locations they got concrete on one of our sprinkler heads. They also left concrete handprints on our BBQ grill cover. I wrote a letter of complaint to the manager of the Vancouver Branch. After a couple of weeks he finally called me. He said they would give me $200 for the damage to the sprinkler, but that never happened. I will never deal with company again

I would like to report a very negative customer service exp. I just had with Del Rader the owner…read moreof Eagle Pest Control. He appeared at my door today and said he was here to do the pest control service and I asked him if my one year contract was up and if it was I want to cancel the service. His reply was doesn't make any difference I could cancel anytime. I informed him that I wanted to cancel right now then. He said ok. I go back in my house and in about 2 minutes he is knocking at my door again. He presents me with an invoice of the service he for todays date. I ask him if he had already done this service he said no, and asked did I want the service stopped today. I answer yes I wanted it stopped right now, he immediately went postal and ripped the invoice out of my hand, and stormed down my walkway muttering a cussing me under his breath. I asked him to repeat to my face what he was saying, he would not jumped in his truck and sped off out my driveway.. Is this the way you want someone to behave you are doing business with. He informed I could stop his service anytime, I did, and why does he go postal when I do. You come up with your own answer, but I would not reccomend him to anyone.

Vancouver, WA Have been a client for 2 years. Today,…read moreFriday, I called regarding a mouse. The girl that answered the phone showed no empathy and scheduled an appointment on Monday. I called back to speak to a tech, to get some education of what to do in the meantime, but was told that tech's do not speak to customers over the phone. These girls were of no help, were rude and lack any real customer service skills. After two years, I decided enough. I prefer a more personal and customer service friendly relationship with any company that I do business with.

Tim Worthington is a awesome tech.. He came out to our home where we WERE having rat and ant…read moreproblems.. Tim quoted us at a fair price that we both agreed upon.. Further more tim showed up on time, maintained a professional appearance, while getting the job done in a timely an efficiently manor. THANK YOU TIM FROM GREEN CHOICE

Absolutely amazing company! Cory came out to a very unique situation and assisted City of Portland…read moreStreet Outreach team with removing 5 Skunks from an RV. After several hours of trying to figure out who and how to get the skunks out of this RV that they were being kept in Cory showed within 25 mins and had these skunks safely removed from this rotting RV. Hands down these are the people to call when you need assistance with wildlife.

New Leaf's helped me with pest control through three properties now, as both a tenant and…read morehomeowner. Unfortunately in Portland it's often not a matter of "if" you have to deal with pests but "when." In one house, I had rats crawling through a hole in the floor, stealing expensive in-ear headphones, and making their nest in our oven. At another house they'd made swiss cheese holes under the home's slab. After both of those lovely scenarios, I'm not messing around. I hired New Leaf for preventative care after I bought my first house. Especially important as it's located near restaurants and commercial spaces with dumpsters and food waste which is a dream for rodents. New Leaf hasn't tried to price gouge or pressure me like some other pest control companies I interacted with. However their fee isn't cheap. I think they charge me ~$80 per visit though their website says fees start at $98. They recommend monthly treatment at first with the possibility or reducing to quarterly visits if things are looking okay. I haven't found their ant spray to be all that effective, though who knows if things would be worse without it? I appreciate their helps with rodents and wasps. One technician noticed my Backyard Habitat sign and suggested some adaptations to the treatment plan. So if you're looking for eco-friendly or low-chemical approaches, let them know. Scheduling has always been easy, and both the office and technicians are communicative and prompt. Some of the techs do like to chat so I have to excuse myself and let them (and me!) get back to work. They provide a variety of services in the Vancouver and Portland area: pest control for ants, bed bugs, wasps, termites, and rodents, as well as more general home maintenance like crawl space, duct, and sump pump repair. Probably more if you inquire!