I live in an apartment, Bugaboo is the company that the management has decided to enlist. I'm sure this may shock some of the people who has favorably reviewed this company but I have to say that I'm not impressed. I will give them the credit that the person they send over is nice. I can't remember his name at all, I'm not good at remembering names. The exterminator even tries to crack some jokes when he's working. I tolerate it because I know he's trying. However, the reason this company gets a 1 out of 5 is because their products "DON'T WORK!"
My apartment has been infested with German roaches since mid march (2018) and this company has been sent to my apartment on 5 seperate times as of this posting. Each time the exterminator places some sort of brown goop and they spray around the perimeter of my kitchen the thankfully the infestation has been restricted to that area. The problem is that there should be NO INFESTATION!!!
The roaches are coming in from a hole in the wall in the kitchen from the neighboring apartment, the previous residents who were finally evicted (Don't rent to Pacific Islanders) thought it was ok to live with the roaches that they attracted because they left their food and garbage laying about. (The hole is a rental issue and trust me when I'm done with this I'm going to be reviewing the rental agency next). Anyway, the infestation next door is so bad that at night the walls are black! So I was told by the rental agency that they were going to bomb the apartment and really get these roaches dealt with.
I was excited, this last Wednesday, September 12 when the exterminator entered the apartment next door. I thought "Finally I can sleep at night with the comfort of knowing that soon this months long infestation would be over" He wasn't even in that apartment less than 5 minutes before he came over. I mentioned how long will it take for there to be results from the bombing? His reply? I don't know who told you I was going to bomb but I didn't.
To this I will admit I was severely upset. Instead this guy just placed the same goop and sprayed the same useless spray. To this date I'm still dealing with German roaches, if anything it's now worse. Before I'd only see a small amount each night. Now, it seems that I'm seeing 4 or 5 each time I go into the kitchen. My sleep schedule has become hell because I constantly wake up and patrol the kitchen in hopes that these roaches don't advance any further.
The exterminator told me that the spray will kill them if they walk through it. Guess what? I've seen roaches walk through that same area he sprayed and it doesn't affect them! They exit the hole and walk through the spray area like it isn't even there, they bypass the goop that they place. I could do a better job fighting these damn roaches than Bugaboo is doing. I don't know what they are using but it isn't working!!!
Nearly 8 months and I'm still dealing with this problem. The exterminator tries to be funny, I'm sorry but I am all out of humor. Try operating through the day on 3 hours sleep. I'm sorry but humor doesn't equal good rating in my eyes. Crap products and no results earns a 1 out of 5 from me.
I'm going to go to my apartment manager next time it's time to pay the rent and demand that she hires another company. read more