The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

Staff is extremely friendly with a great turn around on products. Attentive to the stains I had on…read moremy clothing and honest about what to expect after service! Would definitely recommend.

Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

Both employees that I interacted with were incredibly kind and helpful. I brought something in the…read morenight before I needed it, and they were able to rush it and have it ready by the next afternoon. The process was very quick and easy. My garments came back clean, ironed and in a bag. I have no complaints and will definitely come back! P.s. Very convenient location if you are in the uptown area :) not to mention, easy to park!

I was excited to try this new place , I took a total of 5 items . Two were not bad but the rest…read morestill had stains and dirt

I was just charged $127 for two items: a short jacket and a…read moreplain white shirt (nothing special). And you're not told till u go pick it up. Seems to be a consistent theme in all negative reviews here so PLEASE know what you're getting yourself into beforehand.

Genuinely the best dry cleaners in town. I always feel confident referring my clients and their…read moreexpensive luxury garments to Swiss because I know they always do an incredible job and they treat the garments very well. I know from experience how hard it is to find a good cleaners to trust with your expensive pieces and I'm happy that we have a great company like this in Dallas. I also love the family that own this place!

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

If this is a duplicate, blame the app on my iPhone…read more I had a leather jacket cleaned that was soiled by years of grime and sweat The result was outstanding. The process took four weeks and is not cheap. If you have a leather garment that needs cleaning and it matters to you (I had mine for 20 plus years), you will get a good result here. Not many cleaners do leather.

My boyfriend Michael R brought designer bags here to get cleaned and I honestly would not…read morerecommend. We were never quoted a price, ended up paying over a thousand. (which fine, they're designer, I get it) but then it took FOUR months to get them back. Four. Every time we called, she would say she'd check on them and call us back... and never did. We always had to follow up ourselves. No updates unless we chased her down. The craziest part -- we were waiting on 3 specific bags and when I called, she said "we don't have any more of your bags." Excuse me?? Thank goodness I had photos from the day we dropped them off. Once I described them, suddenly it was "oh yes we have them, they're in processing." Processing for weeks. What does that even mean? No clear explanation, no transparency, just vague answers. For how expensive this was, the communication and turnaround time were beyond disappointing. Designer service price with zero luxury-level service. Definitely not worth the time, stress, or money. Chat gpt how to clean designer bags and save your money.

I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

Good price. Kind friendly service. Quick dry cleaning. I'll definitely use them again.read more

In March of 2022, I had to Leave Dallas in a hurry due to my Mom's stroke…read more Well, I forgot I had put a couple of items in the Dry Cleaners. I hadn't been back since. I figured the items were long gone... I made a trip back to Texas to take care of some business I thought I would take a chance and see if Frank @ Sterling Cleaners would still have my items.... Guess what? He did... I almost cried. Best Cleaners around. Frank, you definitely made my day!

When it comes to maintaining my cherished gowns, Finto Premium Gown Cleaners is where I'm going no…read morequestions asked. From their attentive customer service to their top notch cleaning, pressing and ensuring every detail is perfect, every interaction with the Finto team reaffirms my trust in their expertise and service. Their commitment to excellence in handling high-end garments with precision and care sets them apart in an industry where attention to detail is so so important! What truly impresses me about David and the Finto Premium Gown Cleaning team is their ability to deliver impeccable results quickly even on crunch time, without compromising on quality. When we bought my wedding gown with about 90 days to spare and a huge stain to get out, David and his team got it out as if it had never happened with ease and professionalism. I had taken my gown to them about 2 other times to get cleaned and steamed between bridals and getting ready for the big day and each time it came out perfectly! I've even brought my pageant gowns in to get refreshed after a long weekend and they took care of the extensive beading, pressing and cleaning with such ease! Whether it's removing stubborn stains or revitalizing delicate fabrics, they consistently exceed my expectations. Entrusting them with my most prized gowns has been a decision I've never regretted, and I wholeheartedly recommend their service to anyone seeking a premier gown cleaning experience. Whether it's a wedding gown, pageant gown, suits or anything in between David and his team will handle your garments with care and have them looking better than they ever have!!

Exceptional work! The hem of my daughter's dress was very dirty after her outdoor wedding and they…read morecleaned the dress making it look brand new. Done in a very timely manner. It's a little expensive but a great value for job well done. I recommend this place without any reservations what so ever. Friendly owners.