We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

Unfortunately we had another water event at our home this year. This time it was in our basement. A…read moreline on our water softener failed. That sent a lot of water into our newly remodeled bathroom, hallway, and laundry room. We had recently been inspired by watching Renovation 911 which is a new renovation show on HGTV based here in MN. It was this inspiration that led us to contact them. Aaron came out right away and accessed our situation. He advised us that the water had gone under the floor into these other rooms and hallway. Aaron was able to remove our sink and floor in the bathroom, pull up some carpet and cut out some drywall. He then set up fans and equipment to start the drying process. I believe her name was Kathy, then came out a few times including on the weekend to check the status of the drying process. Once everything was dried, I advised Aaron that we would like their team to also handle the rebuild. Aaron referred me to Drew who contacted our insurance agent and assigned our file to Mark G. This is where everything went downhill. For the next 30 days, 30 days, I emailed, called and texted Mark. Sometimes he replied, sometimes he didn't. When he did, he would say that he was waiting for something from our insurance. So I would call my insurance agent, he advised me everything had been approved. I would then go back to Mark who said he still was waiting for information. After 30 days of confirming with our insurance and repeated attempts to contact Mark, we figured they had other projects that were more important. I again contacted my insurance agent and requested that the approved amount be sent to me. I then advised Drew and Mark that we would be going in a different direction. We did our own research, and about two weeks later we had the carpet installed, the bathroom floor, sink and vanity installed, and the drywall completed. Clearly it seems that our business was not important to them, however we are very thankful to the companies that cared enough to help us complete our project.

I hired Storm Group back in 2016 (yes, I'm very late in writing a review) to remove an old 2nd…read morestory deck from my house and install new gutters and downspouts on the back of the house. Their bid was higher than the other bid I had gotten, but the sales guy I talked to seemed to know a lot about old houses so I hired Storm Group thinking they would do a good job and be able to deal with any old house issues that might come up. Nobody showed up the first two times they told me they were coming. The third time, one guy showed up by himself to remove the deck and patch the siding around it. I don't think he had much construction experience and he didn't speak much English. He was also supposed to install a railing in front of the door to the deck. The sales guy had told me they needed to this for liability reasons so nobody could fall out the door after the deck was removed. I told him the door had been walled over on the inside of the house, so I wasn't at all concerned about this, but I said it was fine to add a railing if he felt it was needed. The "railing" ended up being 3 2x6's. It looked awful and wasn't even treated wood. What kind of company uses raw wood on the exterior of a house? The were also holes left where the siding hadn't been fully patched. I complained about the "railing" and holes. Storm Group agreed to fix the siding and replace the railing with an actual railing, which would be painted grey to match the house. The same guy came out again to install the new railing, again by himself. I wasn't told in advance when he would be coming, so I was leaving for work as he arrived and wasn't around while he did the work. The new railing wasn't great, it looked like a pretty hasty carpentry job. It was at least painted, although the paint did not match the house and had large drips in places. I had been told that the new railing would be the same size as the old and the same screw holes made in the house for the first railing would be reused. This was not the case. The screw holes from the first railing were left completely open and uncovered. There was also a crack in the siding below the railing where a tool appeared to have been dropped. Storm Group then sent me a bill for for the deck removal and gutter installation. I told them they needed to actually install the gutters before I would pay for that. They seemed surprised to learn that the gutter installation hadn't been done. They gutters were installed the next day, but I wasn't told in advance, so I wasn't home at the time. They were supposed to replace the two gutters on the back of the house, one on the second story roof and one on the back porch. Instead, they replaced one of the gutters on the front of the house and the second story gutter in the back. There are two gutters on the front of the house that had matched before Storm Group. Now they are close, but if you look carefully, they are not the same. The downspout from the back second story gutter was placed so that it emptied onto the back porch roof. I has very specifically told the sales guy that the downspout could not go there because it was a low slope roof that was not in the best condition, and putting a lot of water there was a bad idea. At this point, I was fed up with Storm Group. I proposed that they could keep the half down I had already paid but that I didn't want them to do anymore work on the house and I wouldn't pay the remaining balance since the work had not been completed successfully. They agreed to this. I really should have asked for money back since I think they did more damage than actual work, but I just wanted to be done. The best part was after all this, when I went to move the downspout from the second story gutter to a better location myself. When I removed the downspout, I noticed that it was really dirty inside and had screw holes in a couple of places where there were no screws. And then I realized that it was part of the old downspout that had been on the house before and it had been cut up and reused. I suspect they ran out of materials since they replaced the wrong gutter and part of the downspout in the front of the house. They had charged me by the foot for all new materials for the downspouts, so I was not impressed to find that the old downspout had been reused. Surely somebody must have known that something was wrong at the point where they were cutting up the old downspouts and reattaching them to my house, but nobody from Storm Group ever said a word about any of this to me (and I didn't complain because at that point I just didn't want to deal with them anymore). I would give negative stars if I could.

Roof install lasted few months. Late cold weather install on Nov. 16. On a non-insurance roof job,…read morethese are the issues, I had- 1) Initial quote was vague. Had to have Levi redo the quote with more detail. 2) Contract signed at a set price. Final invoice showed $650 more than contract with no change in contract. This was not paid. 3) Good luck getting Lien waivers from the owner Nick H. He will send a Storm Group lien waiver stating liens are satisfied.After several weeks, I got one from the labor contractor. Suggest getting all the contractors listed on your contract before signing- with a statement stating unlisted contractors would be roofer responsibility. 4) Biggest issue - Part of roof did not adhere to the base. It appears the install done in below 40 F temps. Owner claims winds blew off roof. But the pics tell a different story. Don't expect Storm Group to resolve any issues you may have. Will have to replace my entire roof again at twice the cost. Note- If you wish to sail on the Titanic, Storm Group would be your roofer.

From the first call and till the end of my re-roof. The whole process was painless. The…read morecommunication was there the whole time. It is reassuring that Eric was on site for most of the project, he was able to voice concerns to the roofing crew. Which by the way, that roofing crew must be some of the hardest working people I've seen. Not only were they quick the roof looks amazing! I have a few other properties and once the need for a roof or other projects comes up, Zups is on my quick dial. Professional! Cleanup was awesome also and they swept the yard 3 times with the magnets and I have yet to find a nail. Thanks Zups! I'll call when the other roofs need to be done!

Zups Construction did an amazing job! Their attention to detail and communication was great. We had…read moreour roof fixed within 4 days of meeting with Joe. We had a leak and they moved their schedule around to accommodate our project. It was amazing how efficient and professional the crew was. Eric was onsite the majority of the day and the final checklist and sign off of everything was very assuring. The new gutters were installed within a week of the roof being completed. What was very impressive to me was that the sales rep for Zups took the time to stop by after and ask if we had any questions or see if there was anything they could have done better. I will be calling back for new windows next summer!! Thanks Zups! I wouldn't hesitate to recommend them to anyone.

After seeing their local television commercial I gave this company a call. Their customer service…read moreleaves a lot to be desired. The person answering the phone acted like they couldn't be bothered answering my questions or directing me to a person in their company who could. There are far too many reputable contractors who will deliver great customer service and earn my money. NEVER AGAIN.

I used All Around to replace my roof and they did a swell job. No issues at all. Eric was a…read moreprofessional, helpful project manager and all of the other people I delt with at All Around were great too.

We had our roof replaced by Liberte this week. On Monday morning there was a slight kerfuffle,…read morewith the crew showing up late and only a split crew. Most roofs in the neighborhood were done in a day, but because of the mix up ours was going to extend to Tuesday. Brad Erickson, the field manager stopped by on Monday night and I told him about the mix up. He apologized and took charge of the situation. On Tuesday morning we had a full crew right at 7 AM and they went to work. They had things wrapped up by 11.30 AM, with the site clean and the roof looking great. In my estimation, Brad saved the day and kept this customer happy and willing to give Liberte a 5 star rating. Thanks Liberte and thanks to Brad! Sincerely, Tim H

I had a great experience with Liberte Construction. I had some roadblocks with my insurance, but…read morethey did an excellent job working with my insurance and a public adjuster. They gave me multiple options and allowed me to choose what had the best value for me. From the initial inspection to the the work being completely done, the whole process efficient and in a timely manner. I've continued recommending this company to family and friends and will definitely be sticking with them for any roofing, siding, gutter, or window needs in the future.

Excellent experience with refresh interiors! They are honest, thorough and get the job done well…read more Very professional and easy to deal with in every aspect of the process . Highly recommend!

This company played phone tag with us after a failed installation. I would not use them again.read more

I highly recommend Bayport Roofing. I had a small but important problem with a turbine vent on the…read moreroof. I contacted Bayport and they were very professional and responsive. They fixed my problem immediately and the cost was very reasonable. I could not be happier.

Roof shingles 5 star Friendly people and they sure know…read morewhat they're doing!! even our neighbors noticed and will be calling for their services down the road.... Thank you

Garlock French has been helping my family with any ice dam, roof leak, or in this latest case, a…read morewhole cedar roof replacement. There is no equal to their quality and careful attention to detail by their long-standing staff of experts. They really care about doing the job right and meeting your expectations above all else. Shop around if you like, but this is the company to award the job to, hands down.

Garlock-French did an excellent job of reproofing our church and did it quickly once started. They…read morekept us informed of progress while working. The start date was moved back several times because of weather issues so it wasn't done in early summer as we had hoped but it did get done and done well.