I hired Storm Group back in 2016 (yes, I'm very late in writing a review) to remove an old 2nd story deck from my house and install new gutters and downspouts on the back of the house. Their bid was higher than the other bid I had gotten, but the sales guy I talked to seemed to know a lot about old houses so I hired Storm Group thinking they would do a good job and be able to deal with any old house issues that might come up. Nobody showed up the first two times they told me they were coming. The third time, one guy showed up by himself to remove the deck and patch the siding around it. I don't think he had much construction experience and he didn't speak much English. He was also supposed to install a railing in front of the door to the deck. The sales guy had told me they needed to this for liability reasons so nobody could fall out the door after the deck was removed. I told him the door had been walled over on the inside of the house, so I wasn't at all concerned about this, but I said it was fine to add a railing if he felt it was needed. The "railing" ended up being 3 2x6's. It looked awful and wasn't even treated wood. What kind of company uses raw wood on the exterior of a house? The were also holes left where the siding hadn't been fully patched. I complained about the "railing" and holes. Storm Group agreed to fix the siding and replace the railing with an actual railing, which would be painted grey to match the house. The same guy came out again to install the new railing, again by himself. I wasn't told in advance when he would be coming, so I was leaving for work as he arrived and wasn't around while he did the work. The new railing wasn't great, it looked like a pretty hasty carpentry job. It was at least painted, although the paint did not match the house and had large drips in places. I had been told that the new railing would be the same size as the old and the same screw holes made in the house for the first railing would be reused. This was not the case. The screw holes from the first railing were left completely open and uncovered. There was also a crack in the siding below the railing where a tool appeared to have been dropped. Storm Group then sent me a bill for for the deck removal and gutter installation. I told them they needed to actually install the gutters before I would pay for that. They seemed surprised to learn that the gutter installation hadn't been done. They gutters were installed the next day, but I wasn't told in advance, so I wasn't home at the time. They were supposed to replace the two gutters on the back of the house, one on the second story roof and one on the back porch. Instead, they replaced one of the gutters on the front of the house and the second story gutter in the back. There are two gutters on the front of the house that had matched before Storm Group. Now they are close, but if you look carefully, they are not the same. The downspout from the back second story gutter was placed so that it emptied onto the back porch roof. I has very specifically told the sales guy that the downspout could not go there because it was a low slope roof that was not in the best condition, and putting a lot of water there was a bad idea. At this point, I was fed up with Storm Group. I proposed that they could keep the half down I had already paid but that I didn't want them to do anymore work on the house and I wouldn't pay the remaining balance since the work had not been completed successfully. They agreed to this. I really should have asked for money back since I think they did more damage than actual work, but I just wanted to be done. The best part was after all this, when I went to move the downspout from the second story gutter to a better location myself. When I removed the downspout, I noticed that it was really dirty inside and had screw holes in a couple of places where there were no screws. And then I realized that it was part of the old downspout that had been on the house before and it had been cut up and reused. I suspect they ran out of materials since they replaced the wrong gutter and part of the downspout in the front of the house. They had charged me by the foot for all new materials for the downspouts, so I was not impressed to find that the old downspout had been reused. Surely somebody must have known that something was wrong at the point where they were cutting up the old downspouts and reattaching them to my house, but nobody from Storm Group ever said a word about any of this to me (and I didn't complain because at that point I just didn't want to deal with them anymore). I would give negative stars if I could. read more

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Roof install lasted few months. Late cold weather install on Nov. 16. On a non-insurance roof job, these are the issues, I had- 1) Initial quote was vague. Had to have Levi redo the quote with more detail. 2) Contract signed at a set price. Final invoice showed $650 more than contract with no change in contract. This was not paid. 3) Good luck getting Lien waivers from the owner Nick H. He will send a Storm Group lien waiver stating liens are satisfied.After several weeks, I got one from the labor contractor. Suggest getting all the contractors listed on your contract before signing- with a statement stating unlisted contractors would be roofer responsibility. 4) Biggest issue - Part of roof did not adhere to the base. It appears the install done in below 40 F temps. Owner claims winds blew off roof. But the pics tell a different story. Don't expect Storm Group to resolve any issues you may have. Will have to replace my entire roof again at twice the cost. Note- If you wish to sail on the Titanic, Storm Group would be your roofer. read more

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While on the job Storm Group damaged our property-an accumulation of over $1000 worth of damages and after months has yet to resolve the issue. They hired a distributor to provide supplies for the roof and under Storm Group's supervision the distributor drove onto our sidewalk-breaking two large slabs. Storm Group denies all responsibility for the damages and has made no known effort to ensure the property is fixed. In addition, they installed roof accessories that do not match the color of our roof without our consent, another issue they made little effort to resolve. The poor customer service, lack of communication and lack of professionalism provided by the executive team was incredibly off-putting. I urge consumers to look elsewhere when selecting a roofing company to work with. read more

Refreshing and Human Customer Service! Roshay Ciavarella, Sales Representative, is a gentlemen's gentleman! He approached my roof-related issue with a very human touch and a timely resolution. Protecting my family is extremely important to me. And thanks to Storm Group Roofing, I can sleep sounding knowing I had the issue repaired professionally. Thanks to Roshay, Storm Group Roofing has a customer for life! read more

We recently had hail damage to our home. We contacted the Storm Group and Brian C arrived at our home promptly to look at the damage. Brian was very knowledgeable with home exteriors and did a thorough inspection of the damage from the hail. He is professional and timely. I would recommend Brian to my friends and family. read more

Alex was a rock star. Seriously, he showed professionalism, expertise, and a personal touch. He could have easily upsold me and pressured me to pay for services that were not necessary. However, he demonstrated putting my interests over his. This is rare in the contracting world. I do not need their services at this time, but you better believe Storm Group roofing will be my first stop and first referral! read more

Had wind damage. Todd checked it out and got together with the adjuster. Took some time to get everything in line. No fault of his tho'. When the crew and material came to the house, they swarmed over it and finished in one day. The cleanup was really good. No damage to Mama's shrubs or flowers. Both Todd and Adam were handy for any questions I had and more than willing to help. I would recommend them. Dick V. read more

Do not use. Wrecked our lawn and didn't mediate. Didn't install trim to spec. Referred us to a collection agency that (illegally) calls your employer, even though our payments are current. Sloppy service. Stay away read more

Great company! Very organized and seems to educate the homeowners thru the entire process. Friendly staff & very knowledgeable. Keep up the good work guys read more

Would never recommend them. Nothing but headaches. Within six months, we have a leak. And no, they do not stand by that either and blame our ventilation. We had multiple problems along the way, also. Several contractors have told us the roof (they just put on) is bad. Yes, it is call to the Better Business Bureau time. read more

Outstanding service. They replaced my roof with very good materials and workmanship and did all the little extras like replacing all of my vents. Couldn't be happier and highly recommend them. read more

Was very disappointed in their service last fall. I had them come to fix a specific problem (gutter leak over front steps) and they ignored it and sold me on way more. After multiple calls and visits they were not able to fix the issue as winter moved in and the gutters froze. As a result, I had to deal with icy steps all winter which were dangerous and damaged the limestone. They eventually fixed the issue this spring. They also gave me a $200 credit but I still feel it wasn't worth it. Especially since I had to negotiate hard to get even that much. Overall, I had to manage this project for them and given $1200 I spent it wasn't what I paid for. Would never recommend this company. The work they eventually did was fine but the service left much to be desired. read more

Dmitry is a great example of the American Dream. He built this company from nothing and will stop at nothing to satisfy the customer and help this company grow. If you give them a chance and get a quote, I doubt you will go with anyone else. read more

Hard to tell how good of work they do. They still haven't completed it and it's been over three months. Getting someone to call you back seems an impossible task for this organization. I'd search elewhere read more