1. Precision Exteriors Restoration

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Richfield, MN

Precision Exteriors Restoration

4.2 (10 reviews)
Open • 7:00 am - 7:00 pm

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Response time

30 minutes

Response rate

100%

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Gutter cleaning

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Reviews With Photos

My new garage roof
Joshua N.

When my garage needed a new roof, I didn't get a lot of help. My insurance company was useless. To make matters worse, there are very few companies in Minnesota who will install a flat residential roof - and most of them wanted $12000+ to install an industrial rubber roof (more solution than I reasonably needed). Precision Exteriors saved the day with installation of TPO membrane roofing: an affordable, durable solution. A fair price and less than one day's work was all it took to make my problems go away. Jose was honest and clear with me, and I'd hire his company again.

Looks good, let's see how it holds up over time and in rain

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5 years ago

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1 year ago

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Jose S.

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1 year ago

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Jose S.

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6 years ago

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Jose S.

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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7 years ago

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Review Highlights - Precision Exteriors Restoration

“Jose was in close contact every step of the way and answered any question I threw at him with patience and kindness.”

Mentioned in 3 reviews

Read more highlights

Standard Water Control Systems - This is smoke residue on my hand from the walls/floors in the basement.

Standard Water Control Systems

(33 reviews)

My wife and I needed an egress window installed in our basement. After countless appointments with…read moredozens of other contractors, we chose to go with Standard Water because everything aligned perfectly. The salesman was an awesome person who was greatly educated and very informative. Standard Water also offered the best financing that we came across. Standard Water's crew came out a week before to install a heater to thaw the ground before digging, and promptly began working at the designated time scheduled the following week. I asked the crew lead an estimated finish time and he gave me almost to the minute when they were expected to finish. I am also greatly appreciative that Steve came to inspect the project and to meet with me as a courtesy to provide me with assurance and information. This company is very respectful, honest, punctual, informative, and most importantly professional. I highly recommend them for any egress window projects that you may have planned.

On April 24, 2026, we discovered water on the floor of our utility room, which had partially spread…read moreinto the carpeted family room. After checking for plumbing leaks and finding none, we pulled back sections of the carpet to allow the area to dry. The water appeared to be originating in the utility room and spreading into the family room and adjacent bedroom. Over the next several days, the problem continued to worsen. On April 26, 2026, we contacted Standard Water Control Systems (SWCS), a company we understood to be highly experienced in basement water issues. We explained our situation and scheduled an appointment with Nate Amdall, a Sales Specialist for SWCS. During his visit, Nate inspected the affected areas and examined our sump basket, which was dry. He quickly concluded that because our home was built in 2001, the builder had installed a deficient drain tile system that was now failing. We specifically asked whether the water problem could be caused by something else. Nate indicated that he did not believe so and stated that he had seen this same issue many times before. On April 30, 2026, Nate provided a proposal recommending installation of a new drain tile system. Trusting his expertise and diagnosis, we signed a contract with SWCS to perform the work. Between May 1 and June 1, 2026, I prepared the basement for the project by removing and disposing of all carpet, removing baseboards and cabinets where necessary, and relocating personal belongings. Throughout this period, standing water continued to appear every other day and then dry up. I repeatedly sent photographs to Nate documenting the ongoing water intrusion. On June 5 and June 8, 2026, SWCS installed the new drain tile system. The installation crew was professional and performed the work well. However, on June 7 and June 9, we again observed standing water in the exact same locations in the basement. We immediately contacted Nate, who advised that a member of the Service Department would need to inspect the issue. On June 10, 2026, Todd from the SWCS Service Department visited our home. After reviewing the history of the problem and inspecting the affected areas, he asked to test our floor drain. He observed our water softener discharging into the utility room floor drain during its normal regeneration cycle. Todd then manually initiated a regeneration cycle, and the floor drain immediately overflowed onto the basement floor. We watched the water travel across the basement and into all of the areas where moisture had previously appeared. Within approximately five minutes, Todd identified the actual cause of the problem: a clogged floor drain. The issue was unrelated to the drain tile system and did not require installation of a new one. Given Nate's confidence in his diagnosis and his representation of extensive experience with similar situations, we believe this simple test should have been performed before recommending a $10,400 drain tile replacement. Had it been conducted, the true cause of the problem would likely have been identified immediately. Later that same day, June 10, 2026, we contacted Roto-Rooter to clean the floor drain. The drain was cleared at a cost of $420, and the water problem was resolved. As a result of the incorrect diagnosis, we have incurred substantial costs and damages. We paid approximately $10,400 to SWCS for a drain tile system that did not address the actual problem. In addition, we estimate approximately $10,000 in costs to replace flooring and restore the basement after removing materials and preparing for the project based on SWCS's recommendations.

Groundworks

Groundworks

(12 reviews)

We talked with James Graff at the State Fair. He came out, talked with us about our concerns,…read moreevaluated what was happening with our foundation and garage, and explained everything thoroughly. He was extremely helpful with no strong arm sales tactics. Strongly recommend! The cost was even less than we expected!

Though the product seems good for a home with significant water problems, it is inappropriately…read moreexpensive and intensive for the level dampness in my Minnesota basement. However, the main reason I will not work with this company is the significant and multilayered ongoing disrespect for my family's time and needs I experienced in the inspection process. I was originally scheduled for a 1:00 p.m. appointment on the Friday of Labor Day weekend. I had no text, calls, or people at my door by 2:00 p.m. I tried calling the number in the emails I had received: after going through several bots, I reached a kind woman in Texas who said I would get a call back in an hour. By 3:30 p.m., no one had called me. I found a number for Minnesota. I reached a helpful human named Kate. At 4:00 p.m., three hours after my appointment, I received a call from regional assistant sales manager Jim Graff, who made an appointment for 9:00 a.m. the next day. We once again re-arranged our holiday schedule for this inspection. Though very nice, Jim Graff was at our home for three and a half hours--he left just before 12:30. The original appointment was for two hours, and I was not informed I had to reserve half of my day for this inspection. In fact, his own phone listed the appointment as ending at 11:30. Ultimately, we sacrificed an entire day during a holiday weekend for this estimate. Though I was grateful for Jim's attempt to salvage the situation, his utter lack of acknowledgement of my time was disconcerting. He insisted on plodding through his sales pitch despite my pleas that I had carefully read the website the day before. His sales pitch was geared toward scaring me--"Didn't you hear the beeps?"--rather than providing specialized information that was focused toward my particular situation and budget. He seemed unable to adapt to my requests. His diagrams were impressive and I appreciated his clear explanations of the system, but this could have been streamlined into 30-40 minutes. I was grateful that he was willing to wear a face mask for my family's health needs, but he did not bring inside shoes, take off his shoes, or offer to wear booties, even when I indicated that we did not wear shoes in the house. This small act added insult to injury: I had already spent a day's worth of time getting this bid, and I now had to vacuum for an hour in my son's basement living space. Ultimately, Groundworks sent me a sales person, not a contractor. The sales person had two weeks of training in the system. His expertise was selling the system, not assessing and installing. His moisture meters made little sense and seemed to be a technological gimmick rather than factual data: they had their highest readings in the damp laundry room and bathroom on a very humid day. There was no clear evidence they were measuring dampness in the wall. In addition, I was pressured into signing at that time, which I was very clear would not happen, since I needed to speak to our contractor. Though the product seems very good, I don't recommend Ground works. The no-show inspector, the use of Bots to make it hard to reach humans on the phone, and the lack of my ability to speak to someone technically skilled who could tailor the product to our needs and budget while being respectful of our time made them a no-go. My next bid will be from a neighborhood guy who knows our geography, does the work himself, and promises a no-pressure inspection. Groundworks is simply too big and has ironically separated the customers from people whose expertise is--groundwork.

Precision Exteriors Restoration - damagerestoration - Updated October 2026

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