Let me start by saying that this place and Noah are true professionals and I would highly recommend…read morethem to anyone. My story: I planed to propose and was kind of lost on the right ring and how to go about the process. I did some searching and found this place and read the reviews. Hesitant, I drove over to the store and told Noah about my plans, he was very kind and knowledgeable. I decided on a ring design and handed over my mother's wedding ring and my gfs grandmother's engagement ring. Noah listened to what I wanted and he designed a perfect ring for my soon to be fiance. After the first rendering, we agreed that it was perfect. She said yes of course but I got the wrong size, slightly to big. Noah offered to remake the ring free of charge and even added more diamonds!!! The ring is absolutely gorgeous, and to top it off, my fiance is just absolutely in love with it I highly recommend this jeweler establishment and Noah the gold smith. You really cannot go wrong here!!!!!

I only discovered this fabulous fine jewelers today! I needed to bring a few pieces of jewelry for…read morecleaning, repairing, and resizing. Not only the premises are beautiful and the staff are extremely knowledgeable and friendly (shoutout to Maria and the gentleman she works with). Their selections of fine jewelry and reasonably priced pieces, It's impossible to walk out empty handed! It is a joy to spend time and shop here. I highly recommend anyone to check them out! Forney is lucky to have you, Golden Jewelers!

Great customer service! Kind and caring people who have been in business for a very long time!…read moreThank you for your kind service!

STAY AWAY FROM THIS PLACE!! I bought my wife a $1500 necklace for her birthday and she hated it…read more.. tried to return it THE VERY NEXT DAY completely unworn! It didn't even fit her. They REFUSED a refund for us. Called two other jewelers stores and found out sales and Kay's BOTH offer full refunds within 30 days if the person doesnt like it. My wife couldn't find ANYTHING she liked this store OR online, Add to this that when I BOUGHT the necklace, the sales lady told me if she hadn't worn it out I could return it FOR A REFUND. Bunch of liars and scammers!! Now we're stuck with a $1500 necklace she will never wear! I wil NEVER return here or recommend them to ANYONE. VERY ANGRY!!!! We're currently contemplating suing them as well.

Mitch is top is top-notch! If you want a quality diamond for a reasonable price come here!read more

Mitch and his team were absolutely fantastic, and I cannot recommend them enough. I went in knowing…read morelittle to nothing about how to search for or select the right diamond for an engagement ring. I had been to other stores, but had little knowledge of the process and had received very little help. I was recommended Aura diamonds by a friend, and I couldn't be more thankful! Mitch walked me through his process for evaluating a diamond, he had a large selection for me to look through and get a feel for, and he was very attentive to my interests and ideas. He helped me determine which shape and size would be best based on my descriptions and goals for the ring. I feel lucky that I found the Aura diamonds team! What's most important is that my fiancée is absolutely in love with her ring, and she gets comments all the time on how great it looks. The price was fantastic, the process was easy, and I couldn't be more happy with my experience here. There's no one better!

Outstanding jewelers, friendly service, and very fair pricing. We've used these folks for…read moreeverything from replacing watch batteries to creating custom jewelry. Everything they do starts with their customer care. We have have done business with several jewelers in the area and they simply don't come close to the experience we have had with Rockwall Professional Jewelers.

We brought in a 2ct marquise lab-grown diamond to be set into my wife's engagement ring, and the…read moreteam absolutely nailed it. The quality of the work was flawless, and they treated the whole process with care and professionalism. The ring came out better than we imagined!! My wife was ecstatic and couldn't stop smiling. Quick turnaround, great communication, and solid craftsmanship. Highly recommend if you're looking for expert service and beautiful results.

I'll start by saying Gabe is one of the coolest people I've ever met and he is a true professional…read more I like that it has been a family owned company for nearly a century, and you get that feeling when you work with them. I took my wife's ring to get cleaned, and the best possible deal they have costs around $70 and it was worth every penny. The ring was a mirror image of when I picked it up for the first time - I was surprised that it could look so nice! In all, the customer service was unbeatable and the quality of the work was excellent. Don't be scared to let them handle your jewelry!

If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

I had a wonderful experience here! They shortened my tennis bracelet by removing a couple of…read morediamonds, and the finished result was perfect. Their pricing was very competitive, the turnaround time was quick, and they kept me updated throughout the entire process. Everyone was kind and welcoming, and I loved the quaint, charming feel of the shop. It's clear they take pride in their work and customer service. I'll definitely be using them as my go-to jeweler moving forward. Highly recommend!

Jewelry - The beautiful things!! Visited to have a ring…read moresized down. Was immediately greeted and asked how they could help me. When I advised of the sizing, I was measured and we also did a comparison of another ring I was wearing. As my visit was on a Saturday, the sizing was avail on Monday. Upon return, I was well greeted and after viewing my item, it was wrapped up with a bow. Excellent service! The item was from LA - it is stunning and gets loads of compliments. As I viewed their offerings, I like the uniqueness of the jewelry. To visit would be for something that isn't cookie-cutter but not over-the-top. (They will design that if that's your thing). I also appreciate that they are in my area making me happy that I was introduced to this jeweler.

Roderick really knows his diamonds! He has an eye for detail and will find you a great piece within…read moreyour budget. I really love oval diamonds and I've gone to other shops but they had very limited supply of on hand diamonds. With Diamond exchange Dallas I was able to see my diamond in person before it was on my ring. I didn't like my first engagement ring setting and he changed it out for free. I really love the wedding bands too! Roderick gave us a very fair price for the bands + engagement ring!

A little over a year ago my now fiancé brought me here so we could pick out our rings. Farrah is…read morethe one who helped us figure our exactly what we were wanting. She was very friendly and was very knowledgeable and was able to explain everything so we were able to make a decision. I can say that I am very happy with my ring and will be going back for all my diamond needs.

I love this place. This is where I get most of my jewelry findings. I love the security measures…read morethat the store owner takes when you walk in the door. And I love the personalized service.

The ladies are so nice very good business and helpful to any customers. A lot of selection in…read morechains charms, and anything in between great value, sellers have a lot of knowledge on their products. Amazing place to buy silver. They are authentic humble people. I love this place. Value of the items are perfect not overpriced like many places.