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    Ashley Store

    2.0 (141 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

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    Have been talking with customer service for over 4 hours and they have no idea where it is. May not even exist. Thieves
    Shelby R.

    If I could give the place zero stars I would. The WORST employees who are not trained at all. I paid for a couch in full and my credit card was charged a month and a half ago and they have no idea where my couch is and the store will not speak to me. Basically I was robbed and I will ABSOLUTELY be reporting this to the BBB. Should have read the other reviews on here before I purchased. Looks like everyone on here has had a similar experience.

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    5 years ago

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    1 year ago

    Russ was awesome! He went above and beyond for us. If you are looking for new furniture, ask for Russ!

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    3 years ago

    Terrible service horrible warranties poorly made furniture

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    Page 1 of 4

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    was amazingly patient with us, while we shopped, even helped us rearrange the store, to try different styles of tables and rugs with the sectional!

    Mentioned in 3 reviews

    Read more highlights

    Shasta Spas And BBQ's - untitled

    Shasta Spas And BBQ's

    5.0(19 reviews)
    1.6 mi
    $$$

    I bought my hot tub five years ago anytime I have a question they're there to help they guide you…read moreon how to fix what you think is a problem instead of charging you to come out and tell you. Vert honest

    Took the plunge on a hot tub after 8 years of hym hawing over it…read more 2 of my family members recommended going through Shasta Spa's on Bechelli I had set a budget in my mind. Originally I called around different places, and almost got completely scared out of the process. On a casual phone call ( elsewhere) I was quoted $20K ,and at the end of the call $18k for another ( lower budget model ) I assumed prices had skyrocketed and perhaps we shouldn't be purchasing anything after all.- Went to SS & B and had a very good experience browsing the large showroom. The Tubs there were starting at below about 6k, and probably averaged to 12k -15k or more? I had MANY choices in my range, and almost too many to choose from. We fell in LOVE with a 'filled' floor model that came with a bunch of add ons and a 5 yr warranty. Free delivery, chemicals , at home demo , and a bunch more. Went back another 2 times to ask millions of questions and finally pulled the trigger. I could not believe it arrived one week later. It all went faster then we expected and we actually had to wait for the electrician appt to happen after delivery. After the electrician filled the tub and left, they came BACK out to show us all the ropes and get us going. All in all, I had changed my mind on the placement ( while it was still empty) ,called several times, stopped by several more, and have been So happy with everyone I've encountered. We have been so in love with the hot tub, and used them for our first drain and fill service after 3 months. The tech was on time and addressed all my new crazy questions and showed me some things I still hadn't learned about. He also was fast and great at what he does, and really likes his job. Upbeat and all nice people ! This is the way to purchase imo. The customer service has been unbeatable and invaluable, everyone there is a pro, and happy to help. Make sure you at LEAST check them out before going anywhere else.

    Photos
    Shasta Spas And BBQ's - Untitled

    Untitled

    Shasta Spas And BBQ's - Storefront at 2948 Bechelli Lane, Redding

    Storefront at 2948 Bechelli Lane, Redding

    Shasta Spas And BBQ's - Untitled

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    Untitled

    Guiton's Pool Center

    Guiton's Pool Center

    2.9(41 reviews)
    0.9 mi
    $$$$

    From start to finish this is pretty much seamless. However there are some hiccups. Conversations…read morethat were said to have had had not been had, plans that were altered not added to the plan , which resulted in surprise bills invoices sent to the wrong party for things that weren't ordered but necessary I.e shot crete after rain. Poor communication which was somewhat rectified but is now a farce unless you contact a supervisor directly. Don't get me wrong. My pool looks amazing. There are some things that anger me greatly about the subcontractors that were there that I've discussed with management and hopefully that's fixed. It's just some of that stuff can be tweaked and fixed before it becomes an issue And I understand they do a shit ton of pools throughout the year, but every customer should be A number one, not just the next customer. And this should carry on through service for the at least the first month of free service that's offered for a new pool. People that need recognition are Chris Russo, Jimmy Havens and his crew Jonny and Kyle, even with the bird mishap and Aaron the plumber.

    I've been working with Guiton's Pools for about 4years. The last six months they've gotten nothing…read morebut downhill I was willing to overlook the billings, which just seemed to go up enough for treatment for the pool or parts, but my Pool guy I found out was arrested and they terminated him would not tell me why and I did have a way of contacting him and I did find out why and it wasn't too nice. I feel deceptive by the Pool service they sent out someone else who is brand new truly I don't believe knows what he's doing, but he thinks that he's doing the best job possible he's getting carried away with the pool poisons for a pool that has a little to know use I've asked them to stop and they don't listen. They have Christine in their office and the customer is never right no matter what you say. You're never right I always thought that when you paid your bills and made request, they would try to keep the customer happy that is not the case

    Photos
    Guiton's Pool Center - 3 days later!

    3 days later!

    Guiton's Pool Center - Before

    Before

    Guiton's Pool Center

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    Plaza Interiors - Coastal Living

    Plaza Interiors

    5.0(8 reviews)
    1.6 mi
    $$

    Plaza Interiors is a hidden treasure. I come from Scottsdale, Arizona where we have tons of large,…read morevery classy home decor/furniture stores. I consider Plaza a gallery! I get lost in everything amazing. The pieces are very sturdy and built to last. The store offers many different themes and many items can be customized. They even offer window treatments! Heather is very passionate about all that she does, she is a joy to talk to and her taste is exquisite!

    Plaza Interiors & Ethan Allen are awesome! Great clearance finds! And great custom design services…read moreas well! The layout of the connected stores is really unique. I think it's neat! Heather, Bob, Tracy, Michele & Annette are all very patient and knowledgeable. I usually bring my foster kids with me on these trips and all of the staff talk with them as we are picking out new pieces. It's really awesome how family friendly they are. My kids really notice this and remember it. Ethan Allen & Plaza Interiors take great care in making sure our new, quality pieces make it home to Corning safely. And sometimes getting things into my small pickup is NOT easy and is time consuming, but they always check to make sure we are good to go! They know customer service! A+ The quality of ALL the pieces I have bought here are excellent! Will last a lifetime! Pretty awesome place in Redding! I always keep coming back. Absolutely the best furniture business in NorCal!

    Photos
    Plaza Interiors - Entryway Furniture

    Entryway Furniture

    Plaza Interiors - Living Room Furniture

    Living Room Furniture

    Plaza Interiors - WE have mattresses!

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    WE have mattresses!

    Ashley Store - mattresses - Updated June 2026

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