Creson's doesn't allow for potential shoppers to opt-out of having one's cookies' information sold. You're unable to select privacy options and instead, are forced to read a 10-point-sized font relaying such by scrolling ad nauseum until you learn they do, in fact, sell your private information. For this reason, I'll be taking my business elsewhere. read more

I was very disappointed in that they should know what they are selling. Went in to buy a futon. The man said I needed arms also. It didn't come with them and my current mattress would fit so had to buy a new one. They should know what they sell. Came with arms and my mattress fit. Really just wanted to up sell I guess. Do your homework so you you don't have this happen to you. read more

The second expensive mattress purchased from this store failed and was hurting my husbands hips after barely 3 years. Am now on a search for the 3rd in 10 years. read more

Love our new bed, wool mattress protector and wool-filled pillows! Excellent quality, great price, and most importantly, no chemical smell, which means we can rest well knowing our bedding is not adding to our toxic burden. Staff is very knowledgeable, honest and helpful. If you have any problems with your purchase, they will make it right. read more

Creson's Mattress Gallery - Mattresses Near Me - Redding, California

Recently purchased a mattress here and we are very happy with the service as well as the product. Service at the store was helpful without being overwhelming and delivery was prompt and friendly. Would highly recommend considering this place for your next purchase. read more

I purchased a mattress some years back from Steven. It was the most comfortable mattress I ever slept on. Over time it did exactly what it wasn't supposed to do, formed a cup in the middle. I will blame a part of this to me being a big, big guy but still thought it would have held up better. I contacted Steven about the situation, and was advised that company has gone out of business. The mattress we had purchased did have a warranty with it. I won't go into details of our agreement but I am glad to say that Steven is a Class Act and I gladly purchased another mattress from him and will personally recommend him to every person I ever hear that needs a good night's sleep. People that say customer service is a thing of the past, they're obviously never shopped at Creson's mattress. read more

No pressure, knowledgeable & willing to work within our budget. Delivered & set up the same day & hauled off our old stuff, too. We shopped around & compared quality, salesmanship & experience. While the other places we went to seemed knowledgeable, their inventory was lacking, or even worse, they were used car salesmen in their previous job. Steve was patient with us & extremely helpful. Best sleep we've had in years! read more

I am impressed with the fantastic customer service at Cresons. I manage a vacation home about an hour out of Redding. This weekend I had guests who jumped on the master bed so hard it literally shattered the bed and frame. I called Lance at Cresons and he was able to deliver a new bed and remove the old broken one within 2 hours of my call. He was pleasant to work with and my home is ready for the next guest to check in. Fast, pleasant and great quality! read more

These guys are seriously great! I bought a bed from them back in September, and was so impressed by their straightforwardness and honest salesmanship that I went back today to buy a second bed from them. Today, happily, I got the same interaction. Steven in incredible, and such a real guy! I will continue to take my business there! Straightforward, honest, real, and true! I can't say enough good about them! read more

Creason delivers an awesome line up of top quality mattress and Steve the owner is a wealth of knowledge. Can't go wrong purchasing a new mattress here. read more

This family owned business is just how you would expect to be treated by a local Business, like family. I've been in and out of this business for the past two years, laying on every bed to find our best comfort level. I'm sure the owner was like "ok buy a bed already!"the day I finally made my decision I went in four times, just to make sure it was the right one. When the bed was delivered it was in between rain storms and I of course after two years ordered the wrong bed, they not only hid their extreme frustration with me (because who wouldn't have been). But drove back and got a different bed and brought it back and set it up. Not only do we love our new beds (yes I bought two) but we love the customer service we received. Highly recommend this business. read more

I bought several mattresses from them. Wanting to support local business. Decided to get box springs. I have a platform bed and wanted to raise it up a bit. Sleep train delivers for free. I asked if Creson's delivered he says "yes" What he did not say and I didn't think to ask( my fault) was that they charge $55.00! Not only that they were not very nice when I called surprised about the added charge. The box springs were from a discontinued line and they made a big deal about discounting it 30% Pretty much , I bought a guest mattress from Sleep Train. Much nicer people,better price and free delivery. I do not work for Sleep Train;) Just upset that a local business wouldn't as least be nice to deal with. read more

I bought a mattress from Cresons Mattress Gallary three and a half years ago. The mattress was a Nexus Gel Mattress. I've had nothing but problems with the mattress with no help from Steve, the owner. Steve says he gives a six month guarantee, but he will come up with every excuse in the world not to honor the warranty. I called Steve after a month explaining the mattress was not supporting me. Steve came out and put blankets under the mattress and told me I simply needed to get used to it. Steve also said there was nothing he could do about it since the former owner still owned the store at the time I purchased the mattress. I explained to Steve the former owner, Chuck Creson, was my brother-in-law and I knew when he retired and when he sold the business to Steve. Steve owned the store when I purchased the mattress. Steve had nothing more to say. My mattress came with a ten (10) warranty on it. BEWARE!! Read the fine print on the back of your receipt. This is actually a manufacture warranty. I only had the mattress for three and a half years and now it's like sleeping in a bowl. Here's the kicker. Steve purchases mattresses from outside the United States, ie.; Canada, Australia. When I contacted the City of Redding about the problem, they only handle restaurants, not mattress sales. They referred me to Consumer Affairs. Since the manufacture is outside of the United Stated, Consumer Affairs has no jurisdiction. So, you have no recourse. I asked Steve about a refund on the mattress. Steve claimed he didn't know where the manufacture was. So, I started doing research myself to get an address and phone number for the manufacture which was Nexus. Nexus knew Steve purchased the mattress from them - he obviously has an account with them. They only refund to the store where you bought the mattress. When I presented this information to Steve, he said he would try to get the refund for me, BUT he already did two refunds so I would have to wait because the company wouldn't work with him since he already did two refunds. Steve informed me I had to use the refund at Cresons towards another mattress, like I would trust him!?! When my husband and I went in to talk to Steve about another mattress, he presented a low quality mattress to us, and wanted an extra $1000.00 for it after I spent $3200.00 for the original mattress. I just wanted a quality mattress and since my brother-in-law used to own the business I assumed I would be treated right. Oh, Steve was going to charge me for disposing the original mattress. ...and another thing, when Steve's sons delivered the mattress they wanted an extra $20.00 bucks for the handling the mattress. You can understand what I have gone through with Steve and Cresons Mattress. I WOULD NEVER RECOMMEND ANYONE TO PURCHASE AT CRESONS MATTRESS GALLARY!!! Another thing, document your complaints by email or some other means to verify and document the conversations you had with Steve. When I continued to remind Steve that I had been complaining about the mattress after a month of purchasing it, Steve informed me, "You didn't say anything to me until a few weeks ago, I have it on my computer." ...with a straight face. The guy is a shark!! You can see what I have been through with this business and Steve. Go to another mattress retailer in Redding. After talking to several mattress companies I learned the mattress I bought was way over-priced. Steve also sold me a mattress cover saying it kept you cool at night because it was make out of wool. That didn't last either. Steve asked if I had washed it. I said "Yes, of course I wash my mattress covers". Steve said this "type of mattress cover should be put out in the sun to re-fluff it, not wash it. After all, have you ever seen a flat sheep?" The more I think about this, I honestly believe the mattress Steve sold me was a used mattress, why else would a mattress break down that quickly. May I add, we are senior citizens read more

Went to Cresons and wanted to buy a Sealey Posturpedic Mattress. Owner said the size I wanted would take a week to order. He said he had another Sealey in stock, (Sealey Posture Premier), which was 2 grades better than the Posturepedic. He said he would sell it to me for the same price as the Posturepedic, and would not charge sales tax if I paid cash and didn't need a receipt. He again repeated that it was 2 grades better than the Posturepedic. I bought the mattress. After I got home I researched it on the Internet. The mattress he sold me is a cheaper grade than the Posturepedic. It also only has a 3 year warranty, compared to the Posturepedic having a 10 year warranty. I am reporting him to the State of CA for Sales Tax Fraud, and will cooperate with them in their investigation. I have a witness. Never buy anything from this store. read more

Just bought a mattress from Steven at Cresons and got the best night of sleep ever! Steven was very informative without being pushy and guided us to the perfect mattress. Thank you Steven and Thank you to Stevens wife for allowing him to come to work. read more

I just had my new mattress deliver yesterday. Delivery guy were great (they liked my dogs that a plus). Last night was the 1 st night, guess what no wake up to arm numbness. YES. Thank you CMG. read more

Wow this place is such a downer. Don't bother stopping here as the salesman was very rude and acted like my wife and I were bothering him as we interrupted his TV show he was watching. Prices are way to expensive so we are going elsewhere. read more