First off, let me start by saying we have been Ashley's customers for over 6 years, and for the most part, haven't had any issues. For whatever reason, they're the only store in America who hasn't figured out how to run their business in Covid Times after a year of everyone dealing with the same thing. I say this because this is the excuse we continue to get, on which was our FOURTH time of being extended on our delivery. We were originally given a delivery date 2 months out due to Covid, which we gladly agreed to. Since then, we have been delayed 3 more times. The 2nd delay, I was pretty upset, and the rep i spoke with promised my entire order (except one piece which was fine) would be delivered March 18th without fail, and even went so far as to confirm my delivery. The last straw was the call I got last night, that informed me we were going to be delayed ANOTHER 2 months. So when I spoke to this Rep, she said that I should have never been confirmed for delivery as the warehouse has given them no info on my order in the past 5 months. I asked her if I can get ANY of my items delivered as we ordered a bedframe, side tables, wall units with fireplaces etc...she said no. So at this point I cancelled the order. I'll take our $6000 to Macy's or something. read more

This is just a scam! They do not have inventory avaliable! They tell you 3 weeks for delivery and then they postpone another 3 week. I had to as for my money back.. read more

We bought dining table set After one month waiting they finally delivered but 4 chairs out of 6 was uneven Wires sticking out from chair corner of table is damaged and scraped paint was scraped in some spot This is not what I saw at store I would be checking If I'm selling table read more

BEWARE!! DO NOT SHOP HERE! The furniture they sell is compete garbage, instead of being made with foam they are filled with fluff that will begin to sag after a few days. There is a 30 day return policy on their website however when you call, if they actually answer the phone, the smug and rude manager Ariel will tell you "yeeahhh I can't help you with that". They do anything to make a sale but once you are out the door they treat you like the garbage their couches are made out of. The couch we received was defective and the tech they sent out said 70% of their business is from Ashley Furniture, that tells you something doesn't it? Do yourself a favor and go anywhere else! **UPDATE** After filing a dispute with the credit card company and putting a review on the BBB website, Ashley called out of the blue to schedule a pickup of the couch and will be issuing a refund. I appreciate the Corporate office taking care of this, but will still not be shopping at this particular store ever again. read more

My Daughter & son in law bought their, Couch, Love Seat, Chair, Coffee Table, and Bedroom Set from Ashley Home Furniture Only 2 years ago. The Couch & Love Seat appear to be broken as they are to get up from. My daughter contacted Ashley Hone Furnishings.,The warranty company came out to inspect the couch and the loveseat. SINCE my daughter and son-in-law both work my husband and I went to their house and met the technician from the warranty company. The technician told my husband and myself that he thought that the springs in the couch & Loveseat were made with substandard materials and that that was what he was going to put in his report. Today my daughter and son-in-law received the following email from GBS the Warranty Company for Ashley Home Furniture. We strongly recommend that people stay away from Ashley home furniture and do not buy anything from them they do not stand behind their furniture there furnishings are their products. read more

Ashley Store - Furniture Stores Near Me - Northridge, California

We were looking for a couch and chair that my handicapped wife could stand up from with no effort. Justin was amazing, knowledgeable and efficient. He was patient with our effort to find the right combination. The product is par excellance and we couldn't be more pleased. We will be back. Highly recommend this store. read more

Ashley Store - Donna - Master Yelper - Furniture Stores Near Me - Northridge, California

Lee is an amazing store manager !!! He was very very helpful. He went out of his way to help us with a transaction !!! We will always only do business with him . People like Lee and Heyam are assets to your company and deserve all the recognition!!!! read more

Leah is such a doll and helped us with the stress of first big purchase as a couple. I will def be back and ask for her to assist us

Terrible store. I bought a sofa, it turned out to be defective, since March it has been impossible to resolve this issue with a replacement. Awful awful customer service, every time they find a new reason to postpone the question, they promise to call back and just forget about the customers. I don't want to buy anything from this store anymore. read more

DO NOT SHOP HERE !!! They delivered the wrong mattress, we have called and called the store and were told the "Supervisor " was going to call us back and never did. I have been calling the store multiple times and the customer service number and no one answers. The phone just keeps ringing or you're kept on hold listing to music. I still haven't gotten a call back from the supervisor. Not only that but I had asked for a bed set with storage on the bottom I was told the model we got doesn't have storage. I found online the same style sommerford with storage. Great to know they "help out ". Would be nice to get a CALL back from a supervisor and fix the mistake your company made. FYI we still haven't used the other mattress we bought with you guys because it's not the size we asked for !!! read more

Full disclosure: this would be a 3-star review, but thanks to Pablo at Ashley's I am leaving a 5-star review. Arriving at the showroom you are greeted by a sales rep. Fortunately for my family, Pablo was the rep that assisted us. He was patient, answered all or our questions, and helped us navigate the showroom. While he is a salesman and definitely was trying to make a sale, he was never pushy or aggressive. Bottom line, he wanted to help us find what we wanted. We eventually made our purchase with Pablo and awaited for the delivery. The delivery will take a while, about 2-3 weeks. They were upfront about that at the store. Things started to go downhill a bit when we got calls saying that a few of our items were going to be delivered later than scheduled. It got worse when the first shipment contained a damaged item that needed to be replaced. To handle damages, you have to deal with Ashley corporate and that was somewhat frustrating - a lot of back and forth and being passed around. Even though the pictures I sent showed that the damages were significant, they wanted to schedule a technician to come out and review the damages before replacing it. That would take another 3 weeks (just to get the damages reviewed) and then who knows how long after that to get the replacements. After speaking with a supervisor, the supervisor reviewed the damage pictures himself and agreed that the replacement could just be sent and that a technician review wasn't needed. My advice to you is to (kindly) ask to speak to a supervisor if your issue is legitimate and you want something done in a timely manner. I should also note that every CS rep I spoke with was friendly and pleasant, they just were not empowered to do anything about my situation. And finally... the last shipment we received was a rug, and they ended up sending an 8x10 rug instead of a 9x12 rug. To avoid dealing with the hassle of the exchange process, we just kept the smaller rug and requested a refund for the difference in pricing. I am happy to say they accommodated that acct credit without issue. In conclusion of this awfully long and boring review, I'd like to reiterate that my 3-star review would be for Ashley corporate, but thanks to Pablo's assistance throughout his whole ordeal, I am leaving 5-stars. Not only did Pablo explain to me how the processes would work when shipments were delayed or damages were found, he even gave me his personal phone number and actually answered my texts when I had questions. I can't say enough about how impressed I was with his genuine concern and customer service. Definitely not expected and he would be an asset to any company he worked for, and I hope Ashley's is appreciative to have him on their team. Thank you Pablo! You turned this somewhat sour experience into a better one, and you are appreciated. read more

As it may take an hour to buy a bedside table and they didn't sell it to me because they are taking inventory, this is a crap company, customer service is dismal, they are racist. Don't waste your time going there because they really make waste your time.. I want to put 0 stars but I can't... read more

Not the place you want to order furniture from. Only worth getting if there is a large sale, as everything is very over priced. If you set foot in the store, you will be bombarded by a dozen salesmen fighting for your sale. They actually will try to convince you to get help from them over other salesmen/women. When all I want is to be left alone, no customer cares who gets the commission. The delivery was absolutely botched. Forgotten items the first time and wrong delivery times the next. This place is managed by buffoons. Will be asking for some type of refund, almost a month and they managed to deliver a piece of my furniture, and cannot manage to deliver the rest of it for assembly. A joke of a company. read more

Horrible customer service! I had to storm out of the store. The associate told us that we can get ANY dining table set for free if we buy an Orthopedic mattress. I knew it was too good to be true. I even asked what are the limits of that, which she failed to answer. When the "manager" comes to talk, the manager is so rude and says "How can you expect a $3000 + dining set to be free if you're buying a $2800+ mattress?!?" Umm hello? I didn't expect anything when I walked into the store. I wasn't expecting to get anything "free" It was their OWN store associate who brought up all their bogus sales and deals just to lure people in and WASTE THEIR TIME. All I wanted was to buy a nice dining set. I wasn't there for a mattress but the associate lured us into the mattress section just to show us a good "deal" of buy one get the other free. First of all, don't lie! Second of all, don't be rude and cross question your customers. Third of all, if there was a misunderstanding, apologize and move on... Instead of being rude to your customers, train your own employees regarding basic etiquette of a sales person and customer service skills. Un-freaking-believable how they do their business. Super unprofessional. read more

Poor customer service and overall terrible experience with ASHLEY's Furniture. We ordered 4 chairs in December and received them a month later. 2 out of the 4 chairs arrived with missing parts/faulty parts. We called ASHLEY's, explaining the problem and they informed us that a "tech" would come to fix the problem. The tech guy was sent 2 whole months after we called and he didn't even fix the chairs! He only took pictures of the chairs. He ordered parts for the chairs and we've been calling ASHLEY's every 2 weeks for the last 2 months and no one has any updates of when or where the parts for these chairs are. It's been 4 months and we haven't been able to use 2 out of the 4 chairs that we ordered and I think that's just ridiculous. read more

I cant say enough amazing things and words of how I was treated at your store in Northridge. The sales manager, Emad, was an absolute professional and not to mention lifesaver. I'm moving into my new place tomorrow and Emad got me in touch with all of the right furniture pieces I needed for my place and he had me set up for a confirmed delivery the day after next! He was amazing and this location I have to say is very lucky and fortunate to have a person like Emad doing what he does very well here by simply assisting customers in a manner that definitely goes above sand beyond a client'sd expectations and was a true professional at heart ensuring that I was beyond satisfied as a customer and he has definitely made s life shopper out of me at Ashley Homestore. I have more home needs to take care of in the coming weeks and I cannnoit and will not go anywhere else except to Ashley Furniture in Northridge. Thank you again so very much Emad. Hope and plan to see you again very soon so you can help me again towards finding and shopping for the remainder of my home and lifestyle needs of my new home. Wish there were more professionals like you in society ensuring the customer is exceptionally happy and has made a life shopper out of me to always come to Ashley Furnture for all of my home needs and wants!!! Joseph Nessim "Proud Customer for Life" read more

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I purchased about 1400.00 in furniture and extended warranty. The couch has been broken one day after we got it. I have called the warranty company and left 4 messages as instructed to and still have not got a call back for someone to come fix it. This is very poor customer service. I would not purchase anything from them again. I will be calling the corporation. read more

Ashley Store - The feet won't go up and the lumbar is broken - Furniture Stores Near Me - Northridge, California

Great furniture! And the Manager at Ashly's by the name of Luis really hooked me up! He gave absolutely a Great price! Great service! And the manger Luis is really profession and treats his clients excellent! I Would recommend Ashly furniture to everyone I know! read more

Ashley Store - This is a great leather living room set Luis hooked me up with at half the price. Of other places I checked I am very happy! - Furniture Stores Near Me - Northridge, California

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WORRST EXPERIENCE EVER!! I bought 2 Mattresses (Ashley's Brand) for $1000 each almost 3 years ago and paid additional $400 for 5 years extend warranty. Now, These mattresses are splitting and falling apart as you see in the pictures and this not supposed to happen to a mattress for $1000 worth after 3 years. I tried to call customer service at corporate offices and no one really helped me with my problem; I even tried to call the store many time to talk to manger but he refused to talk to me and the staff keep saying he is busy. This not the way to treat a customer who already spent $5000 in store!! Furthermore, these mattresses has a flaw and they are damaged; this is a product issue but Ashley furniture is refusing to take them back or exchange them for me. According to CA Law; companies can not sell any merchandise with Flaw to customers if they do they are responsible for refund and exchange. I guess, they don't even care. I will take this claim to the next level since I can't sleep on my own bed and have to take the couch for past month. This was one of the worst experiences that I ever had and I am not going to shop this company. At beginning when you want to make a purchase they show how nice and good they are but in reality they don't care about customer service and just want your money. This ridiculous, I work in customer service field myself and I never do this to our customers who has been loyal spent lots of money!! read more

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Worst customer service and organization ever. It takes several months for your order to get to you. It's been 5 months and I still don't have my dining room chairs. I've confirmed over three times, my order. Yet their excuse is their systems. No accountability, no customer service skills. This will be the last time I'll be shopping at Ashely's. read more

The people here are incredibly rude. Michelle B was the only helpful sales clerk in the whole store and tried to help my husband and I buy a sales floor item since they said we could order it, but it wouldn't be available for three whole months. So, why would it even be on the floor? And why can't they just order a new floor model? It didn't make any sense. Then later, my husband realized he forgot his phone on one of the couches and when we called to see if it was there, the call failed twice and the third time I was hung up on! read more

Worse place to get your furniture. Scam they lie , they don't know how to do customer service, if you want to have worse experience you can shop from here. I order my daughter a furniture I wait 2 months they bring night stand and dresser but the bed they told me it will come December 23 . I went ti see whats going on they told me it's discontinue .Ok if its like that why you didn't let me know. If I stay home they will never call or let me know. I told them I want return they gave me day to pick up. The pick up day is today december 8 . I called them and they told me It's December 23 again. Don't Shop FROM ThERe. No service read more

The actual sales rep at the Northridge location was super helpful and nice but when it came down to delivery....different story! Their customer service is THE WORSE! I originally had my delivery scheduled for a Saturday. I received a phone call from Ashley's saying theyll accommodate me sooner. The change was made (I took the time off from work) and because I missed their call to confirm (2 days earlier), they cancelled me (even though I called and was on hold for almost 2 hours same day). They literally cancelled me because I wasnt glued to my damn phone earlier...this is bullshit! And their reps were NO HELP AT ALL! read more

Unless you're a masochist, do not shop at these stores. The customer service reps don't really know much about the products, yet they push you to buy whole sets. If you make it past this round then you have to deal with their ultra bad customer service line. I understand covid blah blah blah, but at least have the courtesy to call me and tell me you don't give a crap about delivering my furniture at the time you promised me (estimated time was two months after purchase). I've now called three times and each time keep getting the same crap response that delivery is pushed out further. They were courteous enough to offer to deliver 3/4 of my sectional sofa. My only problem is I wasn't getting the middle pet of my sofa, and the rep thought it would be a good idea to appease my concern. Would you be okay if McDonald's told you here's your burger, but come back in a week for your fries?! We also made the mistake of buying a bedroom set that didn't have proper holes to build. The technician that was supposed to check it never came. If I wouldn't have called they would have never bothered to try and send someone else out. I beg you all, please don't put yourself through this agony. I didn't pay pennies for the furniture, as good as their "sale" was. I think I'll be ordering furniture from wayfair instead. read more

What a nightmare!!!!!!. It gets worst and worst. We came in back in May and we were looking for bunk beds for my kids. Heyam and a lady that is from india (i dont recall her name so i apologize if in order to prevent you from being helped by them required an ethnicity reference) helped us out. Didn't have any I liked and we needed a new bed anyways so we looked around and found one that my husband and I fell in love with. Now we needed a mattress. Heyam and the other lady persisted on a Temper pedic one. She said if it doesnt work out that she would help us. Top of the line mattress. I left the store feeling great and willing to send everyone over to Heyam and her supervisor. Total was $8k. Within days I received my furniture. To my surprise, the bed was extremely tall. Then with the mattress on top it was even bigger!! I'm 5'4" and the bed reached at or above my waist. The bed frame was nicked at several places and I took photos and tried to reach customer service which by the way they are impossible to get a hold of. I just needed a smaller shorter mattress since the one Heyam chose for me was the tallest most expensive at 14inches tall. I loved the bed the solution was replacing the mattress with a 10in one. Here is where the nightmare begins. I went the next day to the store and told them I needed to just switch the mattress and they kept pushing me for over an hour to get a different bed frame even though the frame wasn't the issue. Heyam and her supervisor said and I quote. " We always get complaints from customers for this exact bed for being too tall". After an hour and me not budging and wanting to return the temper pedic they finally told me they don't do refunds or replacements. To my surprise since Heyam said it would not be a problem. At this point it's been 2 hours and I'm speaking to another manager by the name or Maya or Mya who is annoyed with me already. I put it a claim with my bank at this point for deceitful selling of the mattress. MAYA tells me I won't be helped and only solution is keep mattress and buy new bed. My husband and I decided to give up and just buy a new bed frame. I bought a modern one low to the ground. Well Ashley acknowledged wrong doing and returned 2k to me from my bank claim. So the frame was picked up 3 weeks later and I was going to receive my new bed. The people who picked up my old frame left my home damaged. I submitted a claim and took photos. My new bed is not here and I call to see what's happening. Turns out my frame will not be delivered unless I pay Ashley the 2k they returned to me. I have an Ashley credit card with a charge for a bed that I will not be getting. Almost $8k!!! THEY LITERALLY HELD MY BED FRAME RANSOM. I'm stuck with a huge charge,no bed frame, a mattress on the floor and damage on my home. I called Ashleys credit card Synchrony and tell them what's going on. (READ THE FINE PRINT EVERYWHERE) since the fine print on my credit card terms and conditions stated that deceitful selling and the store not living up to its promise gave us the chance to appeal all the charges. Maya said I was shit out of luck basically and I would not get way which was return the mattress. Well.... I submitted photos and copies of paperwork from them and I won. Months later, I got a call from the store that my mattress would be picked up. They picked it up and also tried to take my kids mattresses as well!! I told them no I need those. It's just the king mattress. After several weeks of being on an inflatable mattress I checked to see my credit card balance. It's still almost $8k!! All the charges are still there and I still don't have a bed frame!!! I call synchrony and tell them to take off those charges since I only have 2 twin mattresses from them thats all and the new bed will not be delivered to me even though I paid. They created a claim and to wait for Ashley to correct charges. Fast forward to last week. I still have the charges. We are in August now. I still owe 8k so I went to the store to get them to do it then and there. They couldn't change it because it shows I still have two mattresses (like it even matters!!!) I wanted those two! They finally gave me a paper with the items they took back and how much my balance would now be and it would take 2 billing cycles for it to be adjusted. I'm so disappointed in Heyam, Maya, and their other supervisor. I assume everyone there is the same since there's so many bad reviews for different salesmen. Oh remember how they damaged my home? I submitted a claim, photos and all. They denied it claiming it was preexisting damage. I'm angry and can't believe they are in business. read more

I just moved into a new apartment and for the first time in my life had the money to furnish it the way I wanted to. I went to Ashley because I thought since they have the best furniture they would treat you well. For the most part my experience was positive. Omar met me at the door. I had already been in there before and decided what I wanted. A couch, loveseat and bed frame totally around 4 grand. I bought the couch first and Omar was amazing. What turned me off to this store was their slovenly dressed, rude manager Josh. It was advertised inline that furniture could be delivered on Sat or Sun. Omar went to speak to Josh about this and he comes out of his little office and is rude and nasty. I almost did not buy the couch because of him but Omar smoothed it over. Omar took my information for the loveseat and bed. I was to call back when I was ready to purchase. I did. Josh answered the phone. I asked for Omar and was told he was there and placed on hold for a LONG time. No one came back to the phone so I called back. Josh answered again. I ask for Omar. I was put on hold again. Then, Josh came back and told me Omar went home after about 30 minutes of wasting my time. This soured my wanting to deal with this Ashley ever again. Omar lost out on another 2000 he could have gotten from me and the store lost that revenue as well. Josh is awful. He makes the store less than. On a positive, Omar my salesperson was amazing. They delivered my couch on time, ( even though I had to take a day off from work for it) The delivery guys had a but of trouble getting in my apt but they opened the box , took out some pillows to make it work. I was so grateful to them I gave them food and beverages to take with them. Josh at Ashley Northridge is a rude, unprofessional and a disgrace. The rest of the experience was not so bad read more

We purchased a Dining Set and dealt with Henry and Olga the Manager and they provided excellent team work and Customer Service. Thank You for making our experience an easy one. I highly recommend Ashley Home Store in Northridge! read more

I have a issue with sofa less one year purchase and the factory warranty customer San Fernando valley representative Morgan ...did honor warranty and I truly believe is factory warranty ..I feel helpless and will never purchase from Ashley again or recommend to anyone read more

I ordered a soda and live seat combo back on May 25th. All went well in the store... they said I would receive my Furniture by June 30th. Great since we were moving around then. They said I would get a call to confirm delivery. None of which came. In the first of July I tried calling, spent hours (yes hours) on hold. No answer. I gave up after 3+hours. Tried another number. Same thing. I tried the next day. After over an hour I got through to a person. They said that my loveseat would be in the warehouse on the 29th (of July), and my sofa the 8th of Aug. so I cancelled my order for a full refund. She said I would get a call to confirm within 48 hours. Never happened, and still no refund. I went to Bob's discount furniture and got both by the arriving by the 22nd of July. Will never order from here again!!! Terrible customer service!!! read more

Worse store ever. My family and I purchased a new couch Nov 20, 2020. We were given a date for Dec 28th, 2020 delivery. I received a call on the 24th saying it won't be coming on said date but Jan 11, 2021. Fine. I received another call Jan 8th saying it will not come Jan 11 but now Jan 23. This isn't ok. My husband went to the store and demanded to know what was going on, he spoke very clearly and we were assured it would now come Jan 18. Today is the day and now i'm informed that it won't come until Jan 29. This store will bombard you with several associates as you walk in the store, don't give you any breathing room to look around. You choose something you like and you should expect what you pay for the first time around.. NOT WAIT 2 MONTHS FOR A COUCH! I will not shopping here ever again. And I'm making sure none of my friends and family come here either. read more

This will be my last time to buy from your store . I was late on a payment one time and no mercy. Thank God I am done paying it. Goodbye. read more

Horrible! The warranty is a doozy. They don't let you use it then they won't let you refund it. They are thieves still. I stand by this two years later . Thieves. read more

Prices are good product looks quality. But the staff. They greet you when you walk in. You tell that person you're going to look around for a while that you'll come to find someone if you have any questions and she gave me her name. Two out of at least 10 other associate I met on the floor didn't even give me eye contact, a smile or a good day. read more

Walked into Ashley's furniture today to buy a TV stand upon arrival we were informed everything was 50% off, we had a nice sales Person Eddie but the store manager Ariel (I may have spelled his name wrong) was completely rude They backed out on the 50% on TV stand and then tried to charge $70 for shipping for just the stand that was only 199 when I said we carry out there is no carry out option the manager completely dismissed me and started dealing only with my bf like a chauvinistic pig rolling his eyes, If I could give a minus -5 star for the managers customer service I would. read more

Javier was very attentive & helpful. Finally found some furniture with ease. We will be returning. Thank you, Abel & Javier

Let me start by don't be fooled by there sales people . They are liars and management could careless. At first I thought they had best customer service but after receiving my furniture in which I was hassled by there customer service in getting my own furniture and when I did get my furniture I Come to find out sales person added furniture I didn't purchase and wrote me up for furniture I did order. What was written in my order was not what I guess the product codes. Given a runaround on trying to resolve the issue of being over charged and them crediting them back to my account. I would avoid this location and purchase anywhere else !!!!!!!!beware !!!!!! You have been warned !!! read more

Rude rude rude. We had an order delivery for today but apparently only half our furniture being delivered today. I called customer service. And talk about being rude! She was so rude where she was yelling at me! Talk about them and customer service they need to hire better people who will be nice and professional! And they need to do something about that. When we went out their. They were nice but their customer service needs help Update update! They ended up refunding me my deliver fee came back the next day a the new people who delivered where nice and I love my furniture read more

I wouldn't come back here. Overpriced cheaply made furniture. The vibe was creepy and the salesman seemed very desperate to make a sale. I felt bad for the salesman we had. I wanted to buy something just to cheer him up read more

We went here to look for furniture for our adult kids and for us. We left after ordering so many items I lost count. Our salesperson Donna was amazing!! She wasn't pushy at all. Donna was helpful, knowledgeable, and so sweet. When we all need anything else Donna is the one we will go to. The discounts we received were great too. Thank you Donna for making our experience as easy as possible. You have four satisfied customers. read more

I swear I will NEVER use this store again. Let me start from the beginning. I had the PUSHIEST sales rep Heyam who rushed me to the register for a $2500 couch. Which I was fine spending. She told me if it didn't work I could tell the furniture guys to send a piece of it back if it didn't fit. She tried to make me feel good by throwing in free 5 year protection plan, which was cool but they brought my furniture and it had no business being in my house the chaise and the love seat were connected. It was supposed to be a U shape. I got a bed with a leg. Next I told the delivery guy that the sales rep told me I could take it back and bring a shorter one. They said no that's not true you can call the store within 72 hours to exchange. I call the store and they tell me THATS not true as well. At this point I'm going to lose my mind. They agree to let me exchange it so I went after work at 7pm. I was paired with a super nice and patient guy named Vahan. Such a sweet guy. Took his time to draw out diagrams and make sure everything fit based on my measurements. Much more detailed than Heyam who only cared about her sales. I literally have waited 2 weeks for this new couch and keep in mind it was less expensive because it was less pieces, but makes more sense in my house. It's ALSO the wrong furniture!!!!! I'm literally mind blown!!! I don't know how the hell you mess this up twice!! I was pissed off enough that I spent 2 hours after work at Ashley trying to be as specific as possible and this is what I get!!! I will never give them another dime. It's not worth the headache. Go to living spaces instead. Honestly. I want my money back. This is a waste of now $1800. I'm floored that they had spent 2 hours with me to STILL mess it up. I'm not one to write reviews (positive or negative) but this is RIDICULOUS. I will be going to corporate with this. **update** they told me they would bring the right one today. I called, they had nothing in the system. So they want me to be at home during their 12-4 window tomorrow. I work!! It's not like i don't have a job. I've called corporate. They won't give me the district managers number. They want the store manager to call me. The same store manager who gave me an attitude for spending less. I'm floored. read more

Ashley Store - Furniture Stores Near Me - Northridge, California

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