Whatever you do don't use this Watkins plumbing service located at 12 Lynbrook NY 11563. The…read moretechnician Melvin came out looked at my water heater and spoke with the warranty for my water heater stated the gas burner, thermocouple needed to be replaced. He advised me to replace the parts when they arrive would be $610. I paid him $310 beware of the $85 ploy for diagnosis its not true when you request a refund because I wasn't going to let him put the parts on was advised to contact the agency and speak with a manager. I called a few times spoke to someone name Bruno who advised me that he would have a manager call me back no one ever did. I called today 10/25/25 spoke with someone name Mya who stated she was the manager and I wasn't getting a refund because he diagnosis the problem and was very rude and disrespectful in her demeanor and tone. I didn't appreciate being spoken to like that especially after I was rip off. Buyers beware don't contact this Watkins plumbing service at 12 LYNBROOK NY.

I had a bad experience with this company. No work done. $250 just for the visit. I needed the…read morework so had to pay a private plumber. Just a rip off all around. Look elsewhere.

Fixed our leak with correct diagnosis. Gave us direct and proper advice and avoided overcharges…read more Would call them again without hesitation.

They definitely have issues communicating their services. Almost got charged a lot of money for a…read more30 minute repair. It went from 1,100 to 175 real quick. These people are definitely not worth it. Also, they don't tell you how much their plumbers are charging per hour. 100 percent sus!

What can I say?! Responsive, efficient and really cares about the customer's!!…read more10pm at night I noticed all my 1st floor toilets backing up and now I have backed up in my shower. Figure it's late but let me get ahead of research and finding a company. I see Albano contracting and the great reviews caught my eye. Website said open 24/7 so I thought, let me get ahead of it and reserve an appointment for tomorrow. Rob picked up right away, listened to the issue, and right away said we will get someone to you in a half hour!! Sure enough Gary came by as promised. Nicest guy I met all week and then Rob pulls up to ensure everything was taking care of. Listen, if you have a plumbing issue, look no further. They have a life long customer!

Have a pump in my basement that I thought needed to be replaced (very costly). Chris suggested…read moretaking it apart to see if there was a clog etc. There was a screw jammed in the motor preventing it from working. Many others would have just took the easy route and ordered a new pump. This approach saved me a significant amount of money. Very fair and honest group. Don't hesitate to use.

Ben was fabulous from the very beginning. I was initially sold on their company from the telephone…read moregreeting I had received from Cody. He was completely professional and took all of my information. Ben called me back. We scheduled a consultation and I knew that they would be our electrical company from that consultation. Their work was wonderful. The entire staff was fabulous!!!! I will definitely refer this company!!!!

Benny came to my house to address an electrical problem we have been experiencing lately, but of…read morecourse the problem was not happening the moment he was here. Instead of him telling me I must be imagining things or that he can't help me since it wasn't happening for him to see, he did everything he could do to locate the source of the problem, offered advice and recommended possible solutions. I could not have been more pleased with the level of courteous service he provided and I will be happy to utilize his services in the further. Thanks, Benny!

I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

The delivery man was unable to access our oil tank due to a build up of snow behind our fence. It…read moredidn't allow him to reach the the oil tank. The temperature was very low and we could have run out of oil if not delivered. We were unable to do it ourselves and the delivery man offered to do it for us. He did this with professionalism and kindness. We are always surprised by the employees of this company and their willingly go beyond what would be expected, especially this young man. Thank you Tragar, for your obvious efforts to hire the best people to represent your organization, it doesn't go unnoticed. Many thanks

Terrible company! There is no emergency service at all!!!! No one even answers their phones!!!…read moreAvoid them!!! Its freezing out today, I pay for service and extra high oil costs to have the security of a full service company!!!! Find another company, tragar is horrible!!! No service at all!

Thank you again Gramman! Would like to add yet another positive experience with you guys. Kevin…read moreand Franklin did a great job executing pressure tests on our gas piping in preparation for our inspection. They were knowledgeable and took the time to answer questions that we had. Also would like to add that their administrative staff JoAnna, Jackie, and Marialaina are awesome! They are very friendly and efficient!!

What a great experience!…read more Our hot water heater started leaking from the bottom. We called this morning to get it replaced, and we were treated like royalty! We were told someone is in the area and they will be at your house in 10 minutes. From the moment Rob Engel walked into the house he represented Graman as an owner would, and handled the entire $5K job perfectly with ZERO issues. The team that was there, were clean, professional and worked diligently to get the job done. Please thank the "entire" Gramman Team for us, as it takes a great team to make a great company! I feel Graman is a GREAT company. (Now if I saw your P&L I would know that for sure - LOL) I explained to Rob - my mechanical room is Graman's room now! You guys own everything in the room! Like it was your house!