Dont waste your time with them. I called for an appointment and was told they were booked two…read moreweeks out. The day before my appointment they randomly call me in the afternoon to say they have someone in the area, and they ask if they can come by. I was not available, so they said they would just keep my appointment as is the next day. Later that evening I get a text message saying they cannot make my appointment. They did not offer to schedule another appointment. I respond to the text two days later (on Monday) to see if they can come, and I do not get a response. I waited over 2 weeks for nothing.

Excellent experience from start to finish. The pricing was exactly as estimated, the quality of the…read morework was excellent, and everything was completed professionally and efficiently. Highly recommend.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

Great experience! Highly recommended!…read more I came to Yelp to get quotes for the Springtime turning on of my sprinkler system. Ted from Xtreme was one of the respondents. He quoted me a reasonable price and could accommodate me soon. Sam came to do the job. We put new batteries in the timer. But it didn't seem to be working properly. Sam said that not only was it not working properly, but that it wasn't an outdoor clock. Said we should replace it. Of course I was stressed at something not working and really stressed at the thought of what it would cost to replace. Sam looked at a price list from his supplier and said that a clock for 2 zones was only $125. Ok, not terrible. But how many hundreds and hundreds was the installation going to cost? He said "I came to get your system going for the season. I have to do whatever it takes to do that. There's no extra fee for that." I thought that I couldn't passably be hearing correctly. No extra cost? He and his assistant went and got the new timer and came back. But he said he wanted to mount it inside rather than where the old one was, outside my house. He didn't have a drill long enough to go through the wall to run the wire from the sprinkler system to the timer. So, came back after the weekend and did it. I did have to pay for the new timer and another small part that had burned out. But as far as labor, not a penny more than the original price to turn on the system! That is unheard-of these days! I'm so happy to have a new, reliable service and happy to recommend them.

Answered the phone immediately. Sam came over the next day and i hired them. The work done quickly…read moreand totally to my satisfaction. Reasonably priced, I would hire again

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber

Bob from Plumbwell was wonderful! I woke up at 4am to a leaking water heater- a geyser it seemed. I…read moredidn't even know how to turn off my water main. I tried duck taping up the pipe where the water was leaking from. I surrounded it with towels, but nothing could be done till Bob came to the rescue. I called 10 plumbing companies. I left messages at all of them (24 hours they claimed... nope!) I was on the phone with the 11th when Bob called me back and said he could arrive within the hour! He did an amazing job and replaced these leaky bendable type pipes that have been there since I bought my condo with copper ones. He soldered like a champ. He didn't just replace the one that was leaking, he did the other one too. Also- he was very circumspect. Wore a mask (we are living during the Covid 19 era) and I felt safe at the distance and precautions he took. A+ work My home is saved! Bob even recommended I use a fan to help dry up the floor, which I probably wouldn't have thought of. I was able to pay by credit card YAY, (or check if I wanted) because who has cash in an emergency lol.

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Quick response, on time arrival. He explained what kind of Back flow prevention device was needed &…read morehow it works. The cost of the job & parts were reasonable . The job was completed with little to no mess ( just a little water) . Would definitely recommend & call JD for future plumbing needs.

Diagnosed and fixed my HVAC same day! Added in a plumbing fix too. Thanks for the prompt service JD!read more

Very professional Excellent Service…read more Highly Recommend Astros provide plumbing and heating work at our House in Bethpage.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.