Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Emergency service was required for my clogged kitchen sink. The response was swift and…read moreprofessional, with excellent communication.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

We had a leak behind out stove but didn't know where it was coming from. We called John and he was…read morevery quick to respond. He came the next day and found that there was a valve that had corroded and caused the leak. He fixed it and gave us suggestions on how best to dry out the area. He is an incredibly knowledgeable plumber and we were lucky to find him. Price was fair and we couldn't have been happier. Highly recommend!!

I highly recommend David and DWP HVAC and I'm so glad I found him. He has solved several AC issues…read morefor me and has been friendly, honest, hardworking and reasonable.

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

From the get-go, JD communicated with clarity and in-time responses…read more When he arrived, he was very friendly and did a good job to inspect and applied additional duct work so my furnace would run more efficiently

Honest and professional. Arrived on time. Provided helpful suggestions. Thank you JD!read more

Basement bathroom sump pump stopped working yesterday morning and needed it back up and running…read more Keith made time to get here and fix it same day. Its running and working amazing now. he worked quick, clean and resolved the issue. have a few more things I need done in the house I will definitely be calling him back for!

Keith and his team came again today on short notice to fix a leaky tub. Exceptional work and price…read more Beyond honest trustworthy and reliable.

Dylan was awesome! I had sewage backed in my tub, shower, toilet, and the kitchen sink. It was so…read moregross. And he found the clog and fixed it. i have never been so excited to watch water running down a drain hahaha! Great work. This dude deserves a promotion

Roto-Rooter solved my problem, but the experience left a bad taste in my mouth…read more I scheduled a free estimate through Yelp after Roto-Rooter was the first company to respond. My appointment was confirmed for between 10:00 AM and 12:00 PM. At 8:30 AM, they called asking if they could come immediately. I explained that my family was still getting ready for the day and that we only have one bathroom, so I asked them to honor the original appointment window. Then, at noon, I received another call saying the technician was on the way. They didn't arrive until about 20 minutes later. Two technicians came in, looked at the drain issue, and quoted nearly $800 plus tax. Because this is the only bathroom in my home and I needed the problem fixed, I really didn't have much choice. I approved the work. Here's the part that bothered me: the entire job took less than 15 minutes. To be clear, the drain is working and the technicians were professional. I have no complaints about the quality of the repair. My issue is paying nearly $800 for what amounted to a very quick service call. When the technicians walked out the door less than 15 minutes after they arrived, it was hard not to feel like I had just paid an emergency premium price for a routine fix. To make matters worse, I continued receiving automated calls from Roto-Rooter trying to schedule the appointment that had already been completed and paid for. That gave the impression that the scheduling and customer service systems are not well coordinated. If you need immediate service and money is no object, Roto-Rooter will likely get the job done. If you have time to shop around, I strongly recommend getting multiple quotes first. Looking back, I suspect many local plumbers could have performed the same repair for significantly less.

Narvin and Ricky came for an unusual full sized AC install in to a basement window. I wasn't sure…read moreit could be done. They put my mind at ease and whipping out his magical light saber called a "Ruler" and with great skill, was able to get this 14.000 BTU LG in to this small window. Very friendly and very good at what they do. Would use them again for AC/Plumbing/Heating.

I hired this company to address a kitchen sink "drain back up" issue, and was very happy that…read moreNarvin agreed to help on a Saturday night of a holiday weekend. He was very knowledgeable and patiently addressed my very difficult problem, even attempting to access pipes below my apartment in order to eliminate the blockage. Although the problem required a solution that was more complex than he could solve (condo building issue), I greatly appreciated his time and efforts.