I have received outstanding customer service with Anthem Pest Control for over a year now. I called them late last week and asked for an in-between service due to do many spiders around my house and in the garage and house entryway. The technician, Mr. Hutchins, arrived right on time and confirmed first with me what to specifically spray for, and when he was done, he gave me a full explanation of the work he did. He was very polite, and extremely knowledgeable!! I highly recommend Anthem Pest Control and I look forward to using them for years to come! read more

Anthem Pest Control - Front of my home and new plants and flowers I've planted this Spring. - Pest Control Near Me - Carrollton, Texas

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A youngster named Jackson knocked on my door and gave his pest control spiel. We have had a service for decades, but before I told him that, I asked if he'd had noticed the "No Trespassing" and "No Solicitors" sign behind him. He chose to argue with me claiming that proceeding on to my door from the sign was not trespassing and that they were trained to ignore all signs. I told him to leave and he seemed to walk off. Before I called the company, I decided to check. He was stopped between my car and my boat doing something. I told him to get off my property and he opted to continue arguing with me. I called the listed location in Carrollton and the person answering did not know the names of the door to door folks, but said he would pass the information along to the managers. read more

Raymond was amazing. Kept me updated on arrival time.. even as a courtesy pull my trash can up the driveway.

I have utilized this company with great results 3 years. Excellent service and results. Really impressed by Wes and the company.

Would give 0 stars if I could. Their door to door tactics are straight up harassment. They ignored both of my no soliciting signs, rang the doorbell 3 times, pounded on the door, and rang the doorbell three more times. They woke up a daysleeper in the house, freaked out my skittish animals, and woke my 10 month old baby. Their services must be as terrible as their etiquette if they have to resort to harassing people to book with them. read more

Anthem Pest Control - No soliciting sign by the door - Pest Control Near Me - Carrollton, Texas

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If these people come to your door, call the cops. It appears that they are multi-state fraudsters. Earlier this week, one of their stalker/salespeople came around (he had been around a couple weeks before) and when asked to leave the property he refused. He best not come around a third time. read more

I have been a customer with the company for going on 6 years going back to when it was Anthem Pest Control. Overall I have had virtually no complaints and the service has been good enough that I haven't been tempted to go through the hassle to switch. That being said recently they called to schedule the free and optional consultation where they check for termites that it seems they treat as a separate service that is available for customers to choose from and that is where I had a serious issue prompting this review. After someone from Aruza came out to do the termite inspection of the house they let me know that while they didn't find any signs of termites there were signs of rodent burrowing in our insulation in the attic. Overall he said that if it wasn't addressed soon we were going to be at risk of an infestation in the near future but that we were catching it somewhat early but they rodents had been at it for at least 5-6 months already. To seal up the entry points and do a complete removal and reinstall of insulation was going to cost over $13k. we went up into the attic and he showed me the burrows in the insulation and said that there were droppings out of sight that he was able to find. I will admit out of apprehension of what I would see when he showed me the burrows I didn't go directly up to them and look into or down the holes thinking something might jump out at me. So we go ahead and prepare to go through with the project but I wanted to get a second opinion due to the price. The pest control person we called out for a second opinion was a guy with over 40 years in the business and I took him up to the attic and explained what the initial diagnosis was. After looking at the burrows in our insulation he concluded that the burrows in our insulation were made by someone sticking their arm into the material. this time around I looked into the "burrows" and shined a light and could see they were in fact only forearm deep and even still had individual finger impressions that were left behind. The fact that one of their employees would come into our home and fist the insulation a few times and attempt to charge over $13k for it has made it impossible to trust this company or how the go about their business read more

I am very disappointed in this company! I am a 70 yr old woman that was bamboozled by their sales team telling me that it would only cost me $50 for treatments every 3 months. What they failed to tell me is that it is $50 per month or $600 per yr and treatment would be every 3 months..... something I would have never agreed to. Then they send me a contract and when I ask about the condition s I am told "it's what we've just went over. Now I'm stuck in a contract I did not want or that I did not agreed to! Buyers beware! This company is not to be trusted! read more

Horrible company. My last pest control company I had no problems with birds. Then I switched to Anthem they never give a time theyre coming. You literally have to tell them what you paid for other wise they will spray that watered down ass bug spray. I specifically asked that my outdoor ceilings be cleaned of webs and my traps changed, every TIME. Well I have a whole ass barn sparrow nest, a protected bird in texas that laid eggs on my patio, with a beautiful view that I cant enjoy bc they swoop down low. They came to my house for an untimed appointment, didnt sweep anything these pics are literally 10 mins after my credit card was charged. I have to cancel my Labor day family plans bc I have a bird infestation and I want ALL my money back since I cant enjoy my family in our favorite spot! read more

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I want to be clear, I am not one of those reviewers that just loves to come here and complain. Frankly, I'd rather compliment. However, my experience with Anthem has been so poor-- here I am. I'll try to keep it simple: They came out, did the pitch. Offered a decent discount. I specifically asked about Termite Services, which cost EXTRA to install all the detectors, PLUS the ONGOING charges for this specific service. Well,They quietly updated their contract terms. They eliminated the Termite services completely- blaming it on the Aquisition, merger, whatever. I did not realize this was the case- but I started investigating, as I did not see a reduction in bugs- and the Termite stations didn't look like anyone had touched them since they were installed. Then, we tried to drop them- citing all these failures on their part. They wanted a cancellation fee, which my partner paid just to make them go away. They still kept charging- in fact, they kept coming out (which was amazing as I didn't see them until I tried to cancel!!) and overlapped with our new provider. CRAZY. Well today we cancelled again- and this time paid what they called an EXIT fee?! RIDICULOUS. All I can tell you is STAY AWAY from this company. They have ZERO customer care or concern. Frankly, I will probably report them to the State of Texas and ask they be investigated. It's that bad. Save yourself grief and go with a big name company that has higher ratings and accountability. read more

DO NOT go with this company. The sales guy told us our monthly service would include mosquito sprays and that we could call anytime for a tech to come back out to respray. I reiterated this multiple times because mosquitos were our main concerns. I called and the guest service told me that's not the case and that we would have to pay an extra $30 a month for that service. We have only had one spray and they made us pay $320 to cancel our service. DO NOT GO WITH THIS COMPANY. there are many other reputable pest control companies out there that does the same thing for way less. read more

I've had a very disappointing experience with Anthem Pest Control, a company I decided to try after they solicited my business at my door. From the outset, I was clear about my conditions for signing up: no two-year contracts and the need for a consistent service person due to previous bad experiences with variability in service quality. The salesperson assured me that both requests could be accommodated--offering to amend the contract to one year and to note my account for a consistent service provider. Unfortunately, neither of these promises was kept. Throughout the year of service, I never saw the same person twice. This lack of consistency not only made it impossible to build a relationship with my service provider but also resulted in varied levels of competence among the technicians who visited my home. Some appeared to be completely unfamiliar with appropriate pest control practices. To make matters worse, after the agreed one-year period, Anthem Pest continued to send service people to my home and bill me for these visits. When I attempted to resolve this issue by looking for a contact method or a copy of my contract online, I found neither. This lack of accessible customer service has left me feeling ignored and frustrated. I chose Anthem Pest with the hope of receiving personalized, reliable pest control services. Instead, I encountered a company that not only failed to honor its commitments but also demonstrated a significant lack of organization and customer care. I write this review to caution potential customers about my experience, highlighting the importance of ensuring that any agreements made are documented and insisting on seeing them reflected in your contract before signing. Unfortunately, my experience with Anthem Pest has been far from satisfactory, and I advise looking elsewhere for pest control services. read more

I had a no soliciting sign on my door, salesman acknowledged it and still proceeded to knock on my door. When I mentioned it he said "yeah I seen it", also proceeded to lie about all my neighbors having roaches. I spoke to several after and they stated they never told him that and they mentioned they had their own pest control person through their landlord which I know. Salesman was very aggressive wanting to know who owned my home, why I needed to talk it over with my family before making a decision saying "you're the homeowner, not your family". read more

Friendly and thorough service. They did the service. I would recommend to others. Elijah and Cameron were excellent technicians.

door to door salesman knocked on my door even though there is a very legible sign that says "No Soliciting". So I open the door he tries to sell me pest control services saying all my neighbors are seeing an influx in bugs and several of them are already clients. Was very pushy regarding needing to sign up today as the sale ends tonight. But what he failed to realize, I'm the daughter of a salesperson and a mother to a salesperson. And someone who pushes this hard is seriously lying. Which is exactly what he did. None of my neighbors are experiencing an influx in bugs, nor as I, nor are they a customer of theirs. Train your people to stop lying and stop ringing doorbells if there is a no soliciting sign. read more

Andy Tran came out and did a complete exterior service for mosquitoes and outdoor pets that love a pond and a pool. Andy excised the many spider webs and wasps nests around all around the house eaves and under exterior porches. I am impressed with the excellent service we have received over the years. Trustworthy people who still A + in my book. A quality job for a grateful customer. read more

When they came to my door, I was told that there was no contract. But I'm unhappy with the service and I called them. They tell me I'm on a contract and it will cost 200+ to cancel. After six months, I shouldn't be seeing spiders and wasps and fleas and mosquitoes and flies...... I can't even walk out my front door without getting bit up by mosquitoes!!! They half azz spray the perimeter of the house. I followed him around the yard today to make sure that it got sprayed properly. He informed me they only do a three point and that was all he was going to do. Nothing above and beyond. When he put the granules out with the hand held spreader, he went around the outer part of the yard and nothing in the center . read more

They spray my place and continue to charge me for a service with no actual effect I can spray myself and they say I'm on a contract and have to pay early termination fee I'm not just not going to pay that early termination because they don't deserve money I earn my money with very hard work with no results that's actually called fraud work from there side since they don't have any effect let's see what my attorney has to say about this . read more

Would give them zero stars if I could. Anthem came to spray my neighbors house and during their visit, I heard my outside water running. Then I see a man standing right outside my bathroom window. Sure enough, it was the anthem pest control guy filling up his water tank with my water hose to spray not my house but my neighbors. Furious bc I was just finishing up a shower, and this man standing right outside my window, I quickly ran out to confront him and his response was, that he needed water to do his job. Considering all the recurring charges they charge people monthly, you would think they'd at least supply their team with the water they need to spray their paying clients homes. I had pest control with another company and never once did they ever use my water to spray my house for a service I paid them for. In fact the other company drove around with huge water tanks in the back of their trucks. The other company came fully prepared and supplied everything they needed to fulfill their services they were being paid to perform unlike Anthem who takes your money and then wants their customers or in my case the neighbors of their customers to pay for their supplies. read more

Worst service ever! I called their office to schedule an appointment to have a routine service performed, upon answer I was greeted with a rude tone and attitude. While speaking with the representative I had to repeat myself 30 times because they were half ass listening. When I made it a point to bring to their attention I was called a bitch because I was interfering with their work. When I asked to speak to a manager I was told to fuck off and I would be seen on 5/22 when the technician arrived he said he would do what was needed for me and just sat in his truck for 45 minuets and said he finished service. BUT NOTHING WAS DONE!!!! read more

Scammers I had a very disappointing experience with this company. Their prices are significantly higher than competitors, and their service visits last only about 10 minutes. They attempted to scam me into purchasing termite control. I explicitly told the salesperson I wasn't interested, but he asked me to sign something on his phone, claiming it was just to confirm we had discussed it. Later, I found out it was actually a contract. This is a shady business practice. I strongly advise staying away from this company. read more

Charles P was great and I really appreciated how thorough he was surveying our property for issues and treating it! Missed him at the door as I was in a meeting, but I noticed his attention to detail. His commitment to service is rare in this day and age. Hope he will be our technician in the future. Thanks Charles! read more

DO NOT, I REPEAT, DO NOT do business with this company. Please by all means do not get a contract with this company!! First off, whatever they are using to spray does not work. I've had them for 4 months now and haven't seen one difference! They would show up, never knock and then say they already serviced the house. I would literally have to wait by the door to make sure I catch them before they just spray my front door and leave. Called to cancel, and guess what, of course they charge a $270 fee for cancelling. I honestly don't understand where they get they're good reviews from. read more

Is there a "no star" option? Pretty sure this is one of the most unreliable and dense services. The sales man who sold me on this fed me a whole lot of BS that in reality... isn't anywhere near what they offer. Just got off the phone and to break my contract... they want more money. Well, let's talk about the "six" services myself and my four neighbors have gotten. There's no contact day of of service. There isn't any "full" service UNLESS you request it. So you're basically paying full price for a 1/10 of the job because no one wants to knock? I have a lock on my gate - so there's no way I've been serviced SIX times. If so, thank you for spraying the three bushes in my front yard but ignoring the other 98% of my yard and home. Had a tech out this morning. Saw him in my yard for maybe five minutes and then he was gone... a ghost. I'm home - obviously I want my inside serviced. Even told him, "let me know when you're ready to come in - I can put the animals away...". Not sure where he ended up but it certainly was NOT in my house. Good job, Anthem. You're really breaking the mold on incredibly unreliable service. read more

9.10.23 Update...Its been almost a year, and i was really afraid ppl would call me crazy but at this point i honestly dont care. I have caught severl of them around late nigh5 with containers one dropped them on himself, got em on video. A group of us saw them on bikes with a green wagon. And most recently they, i assume, used a drone because it hit my window. They have caused me a few trips to the ER because they sprayed pharamones through my window and i was inside my room and became unable to breath. These people have attacked my neighborhood for over a year with their lab roaches. I posted this in hopes to help someone else because this is an unprovoked attack on my family as the pest control i use works and has worked for many years. I find it unfair that you create a problem to solve when people tell you no. I will continue to post until you stop attacking my family causing us to be sick. ** A guy came to my door, made an offer I told him no after a series of questioning. I told him I had trouble with ants. Either way I chose not to use the service. I have been battling roaches suddenly after encountering them...good thing I was raised in the country and I can get rid of them on my own. I just find it odd to suddenly get a pest problem after have a simple conversation . I hope you find better practices to get clients. I also hope to never see this company anywhere near where I live, you have disgusting practices. read more

At first, had no problems. And then, had a tech come out and he all of a sudden left without a word. Called the tech and he said he went to get some traps from the store. Not to mention, I asked him to take my payment before he left but he said no, I was good. I feel he should've taken the payment instead of acting as if the payment was good now I have to pay the price when it's clearly his fault. I don't like that at all!! I'm used to making my payment then. I didn't ask for a handout or favor. That's not on me!!!!! read more

If there was a negative rating I would give that. They don't do complete service. I check my cameras after they service and every time I have to call for treat. The bigger issue is the retreat is equally a crappy. USE A DIFFERENT COMPANY AND DON'T USE THIS TRASH SERVICE! read more

If you hired Devin Smith a representative of Anthem Pest Control, well I will never do business with your company. As a consumer I choose how I desire to spend my money. He was rude and super aggressive. He would not except no for an answer. After telling him no, he said he would come back I told him I would report him to the police. His response was I am not scared of the police. Again if he does represent your company well I would never do business with Anthem if this is the type of people you hire to represent your brand. read more

This company is BAD, period. I contracted with them for 1 year service. They would come on a quarterly basis and just treat the outside of the house. The problem we had was on the inside of the house, namely the garage. Then at the end of 1 year, they charged my credid card again, even though we were not happy with their service. Somewhere in the agreement, there is an automatic renewal provision which I did not know or was told. I asked for a refund 2 days after the unauthorized service and they wouldn't give it to me. Just a shady and unethical business. Buyer Beware and read all the fine prints of the contract. read more

Terrible sales practices, dangerously following women and children into garages uninvited. Pressure forward sales team who won't take no for an answer. Dishonest advertising claiming a BBB rating on their website, the real grade is an F. They are trying to claim that rating of a parent company, Aruza. Highly recommend staying away from this company. read more

Horrible Horrible Horrible Worst pest control ever Customer service is awful They charge you monthly for they don't even do. Came out one time haven't seen them since but they still take your money. I would never recommend this company to anyone. I didn't even want to give them 1 *.Horrible Horrible Horrible I can't say it enough. If you want a company that will take your money for doing nothing Anthem is the place to go. read more

I had Anthem for over a year with no issues. Last week I had a new tech out. I left messages but I will likely be canceling my contract solely due to my experience last week. I told the tech about the infestation of ants in my front yard and backyard, and around my downspout. She did nothing to treat them, they remain. Anthem is supposed to re-service next week but that's not the bigger issue. The much bigger issue is that when I pointed out the ants in my front garden mulch, instead of spraying like the previous guy she dumped TONS of white powdery product all over my mulch! I've watered three times and the pictures you see below are after THREE waterings! I can't get rid of it. So far I've had to pull three dead frogs, and this morning a dead baby bunny out of the garden . Btw, the product they use IS harmful to small mammals in large quantities (do not take my word, do your research). I was also told small animals can mistake these granules for food. Today I spent 45 minutes manually watering my garden and still cannot wash it all in. I've reached out and will update. Update-someone from Anthem called me and told me the product used, apologized for the incident, and told me a different tech would be out to re-service my yard. The apology was appreciated but I am still very shaken up from having to get the dead baby bunny out of my front yard, hide the entire incident from my children, etc. The second tech sprayed instead of using the granules. I may keep the contract until it runs out because I do not want to pay additional fees and I can tell they are not the type of company to negotiate without a protracted battle, which I have no time to engage in. But I will be contracting with a different company once this contract expires. FYI: The price I am paying is $117 per quarter. read more

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Again a technicians shows up and sprays my drive way and sends me a bill. Company did not call to tell me I had an appt or someone was coming. Technician did not call me either. Service is not complete and someone needs to please come back out and spray the inside and the entire outside of my home. And pls this time call me to actually confirm the appt. Thanks read more

This company will steal your money run far from these people 3 times they charged my card and never showed up when I called to ask to have my card refunded they laughed and said prove it I was so shocked i had to call my bank to cancel my card to stop these people from stealing any more money from my account read more

I had a boy knock on my door and ask I said no he came back another day I felt a little more interested I took his number but after a couple minutes I told we couldn't do it to cancel I NEVER HAD THEM COME OUT BUT STILL SENT ME A INVOICE I OWN MY OWN BUSINESS AND THIS IS NOT PROFESSIONAL read more

Call any other pest control company. Hard Pass! Possibly the worst company I've ever dealt with...

A young man named Sean came to my door the other day and I'll never forget how amazing he was, he dropped my initial price and all i had to do was take down my no soliciting sign which i will never need again; what a new perspective to d2d sales, wow. And I have never seen better prices for a service that includes 3x the work than my last 3 companies Terminix, Massey, and Aptive. Joseph the technician and kaino the sales guy were both amazing! Highly recommend Anthem, it's a shame there isn't an Anthem in all 50 states. read more

Bryson Francis is the tech that came out today 8-7-23 he was very caring about the safety of my pets explaining to keep away at Least 20 minutes so it could dry out he was very professional and caring I recommend this company they do great services and employees are awesome if u got pets ask for tech Bryson Francis he cares about ur pets safety and kids as well read more

Read! Read! Read!Don't be scammed! Ask and review before signing if they would charge you BIG TIME if you would cancel. There are a lot of companies that are charge-free if you would cancel. Don't fall prey to their solicitation antics! read more

The quality is far below standards even after a second attempt. When cancelling due to the companies lack of responsiveness and performance challenges, they are trying to say I owe nearly 300 to get out of contract which is unacceptable. I advised that they should not attempt to charge my card on file for services they are unable to provide because I would need to report as fraud. Do not sign anything with this company. Try calling their main line first and see how well they answer their phones. Test their products with a one time service during busy bug season to experience this first hand. Most important if you have had this same experience, share your experience with your neighborhood social media groups to help others avoid this problem. read more