Review is a little late, but went in October and had a great experience. First time here, and they…read morerecommended Claire. I had a consultation beforehand which I hadn't had before at a salon, because I was considering coloring my hair. Highly recommend to have that consultation. She was awesome and walked me through different ideas for my hair. Due to time (on my part), after the consultation I got a hair cut and scheduled to come back a week later. She was awesome with my hair cut and style. Came back a week later and got a partial Balayage. Claire walked me through the process, and awesome to work with. The hair color came out so great, and I was so excited to find this salon and stylist. Unfortunately, found out a few weeks later she was no longer with the salon, so that was a big bummer. On the Covid front, felt comfortable and safe there. Everyone wore a mask and clients were distanced, except when you're hair was washed (but there were barriers).

Ruined my daughter's hair. Stylist should have admitted she was not experienced in taking dark hair…read morelighter. Had to chop off her mid-back length hair to her shoulders it is so damaged. It will take years to get healthy hair back.

Absolutely beautiful salon and the most perfect location in downtown Franklin!…read more It was my first visit and I was seeing Brooklyn. I'll note I was looking for a haircut, grey coverage on roots and a partial highlight on ends. She could not be more sweet and kind! Did a wonderful job on haircut itself! That said, color was not good. Roots were light, warm, brassy.... Everything I did not want. That said, she owned it and apologized knowing she messed up. I was going to come back as she offered to fix. But when I did my hair for the first time since my appointment, I noticed she didn't cover my grays properly, lots still showing on the sides. Between those two mistakes I just didn't trust to come back again. I know she will be amazing the more experience she gets under her belt, but I just can't have my head be the guinea pig after a few mistakes already. I do recommend her for cuts and blowouts as nearly perfect, but if speaking for my experience only... more practice needed on color before I would recommend that. Salon overall is great! 3 stars and not less as she did own the mistakes and offered to try and fix.

I just had my haircut by Richard Dion. He did an incredible job! He is a true master hairstylist…read morewho gave me a very precise and gorgeous bob. Richard was really invested in making sure that I was happy. I feel so grateful to have finally found someone in Franklin that can cut hair like the talented stylists in LA and London where I used to live.

With tip I paid well over $100 I got the WORST haircut I've EVER received. Only to be followed by…read moreeven worse customer service. When I complained, the owner told me to come in to take a look at it, and when I got there, she told me to basically get out. She didn't even look at my hair. Worst experience I've ever had.

Tiffany is such a talented stylist. Her new salon is beautiful with so many personal touches. I…read morehave gone to her for several years and my hair has never looked better. She does a beautiful job with color and gives the best neck and scalp massage!

Kay is uniquely and incredibly talented. She takes the time needed to do excellent work, even on my…read moredifficult hair. I searched for many, many years and through many stylists to find someone who could cut and style my hair with consistency and skill. Even since I moved more than an hour away from her salon, there is nowhere else I would go to get my hair cut, colored, or styled. Kay has become the go to for my whole family. As my daughter so aptly says, "Kay is magic!" She is super friendly and kind and amazingly good at what she does. I could not recommend her more highly!

Kay is a rare find. I live in London most of the year and refuse to go to any other hair stylist…read more It took me a long time to find a hair stylist that knows how to take care of my hair. I have been to more than 20+ hair stylists in my life and I am thrilled to say she will be the one I return to no matter where I live. She has been a gift. This recent visit I got my hair colored darker and she went above and beyond. The color is so rich and complex, seemingly black but shines with a chocolate brown tint in light. Absolutely incredible work. She is worth the high price. The cherry on top is she is pleasant to talk to and a genuinely good person. I look forward to our visits. I'm convinced you will not find a better hair stylist in Franklin.

The atmosphere in this salon is so peaceful and inviting. I felt so welcome the moment I walked…read morethrough the doors. My stylist Sarah Jean always does such an amazing job and is so good about clarifying exactly what I mean and explaining what that will entail. I understand my hair better than I ever have before. The best part is the personal connection I feel with her. She is genuine and good. I LOVE this salon and the stylist. HIGHLY RECOMMEND

Hope the service on clients has improved since I was there..It has potential just have stylists…read morethere that have more professional knowledge.

This place is great! Love the atmosphere and also my hair always looks healthy and great!read more

Great service and style! I had the cosmetologist cut off about 5" from my long locks and add some…read moreshape to my generic style and she really did an awesome job! She gave me a cut that brings me more up to date. She also offered advice for my next visit for what I could do as far as color goes. I really look forward to returning! This is an A+ alternative to pricier salons. I really like the layout of this salon as well, they have their own cubicle style area for each person but the wall doesn't go to the ceiling, so it's private while still feeling open and comfortable. I took the previous yelpers advice and used the coupon for newbies. The 20% off works towards the highest priced service you received on first visit skin, hairs or nails.

Katie Joe was amazing! She transformed crazy blood hair with bad roots into warm yumminess and then…read morea few weeks later transformed my mom, matron of honor and myself into Godesses for my wedding! On top of making us all gorgeous...I am orginally from out of state and had no idea who to go to for makeup. Katie Joe set up everything... makeup to hair for all of us and gave me the schedule. making life crazy easy and relaxing!!! Katie Joe is a Gifted Godesse! Blessing! and I found my new hair stylist. Thank You Katie Joe!!!

Sundee Bieker Great customer service and wonderful hair…read moreservices. You know you're being cared for by a perfectionist and highly knowledgeable and motivated stylist.

This salon is really unprofessional. Not only do they not have a way to book an appointment online,…read morebut they also don't have a receptionist. When I left a message to book an appointment with Elizabeth, I received a text from Tiffany saying Elizabeth sets her own appointments. I texted the number she gave me and received no response. After 24 hours I sent another text asking if I had the right number, and no response. It's been almost a week now I never received a text back. I confirmed with Tiffany that it was the correct number and it was. I always want to give people benefit of the doubt because life happens, but I follow Elizabeth's professional Instagram and she has been posting pictures at the salon daily. I find that so rude and unprofessional and I'm so glad I didn't spend money with Elizabeth or Glam House!

Tiffiny at Glam House is simply the best. I've been going to Glam House for over a year and…read morecontinue to drive 45 minutes to this salon for cut and color because when you find an expert, you keep them! Thanks to Glam House for giving me such an amazing experience every single time - and rockstar hair. Being a local business I appreciate the direct access to my stylist for appointment bookings. There are many more reviews on their Facebook page that showcases the great work this salon does - I would suggest checking them out there for more information verses Yelp.