Buyer Beware Booked a first time appointment with a master stylist because I have coarse, thick, curly, short hair. I'm very cautious about my hair because I've had it messed up so many times. When I booked my appointment, I explained WHY I needed a master stylist and explained the exact style and cut I wanted in great detail. Day of appt: I walk in and am introduced to someone who isn't who I booked the appt with as my stylist. This isn't told to me prior or upfront; they wait until I'm in the chair. The master stylist got stranded at an airport flying in. No problem, I say. I begin to explain what I'm looking for. I'm told then that this girl is doing my color, but they're having a student do my cut. This makes me very nervous. I don't want to make a fuss because they're extremely friendly. If I'm feeling anxious, I think, I can always say just forget the cut after my color. The problem was I never got my full color appointment either. After the color was applied, the girl rushed to another client, and left the student to rinse my hair and sit me back in the chair. Student asked if I liked my color, to which I replied, "I can't really tell because its wet". " Is it going to need toned?" At this point in the service it was pretty evident to me that they are only really concerned with slamming in as many people as they can into the book to compensate for the missing stylist, when they should have just cancelled her clients for the day. They seemed annoyed at my questions. Then the student jumped into my cut. She was sweet but visibly nervous. I asked her to barely trim what I had (length to my collarbone) and cut in on diagonal/ layer at random for my curl pattern. I just wanted it a little cleaned up and shaped. She cut it horizontally (straight across) and chin length with section layers (a mom/ news anchor bob). The cut wasn't awful, but awful for me & my curly hair. Everything I specifically said I didn't want. She put scrunch gel on it, rushed me out of the seat, and sent me on my way with wet hair. I waited for my boyfriend at a nearby restaurant, who was also patroning the salon, while it dried. By the time it dried it was evident that I had just had a pretty awful salon experience and my hair was looking more like an oompa loompa 'do then a kylie jenner lob. I walked back and asked to talk to the manager. She offered to fully refund me and redo my cut with the owner for free. That would have been ok, but my hair is so short there was no way to fix it. So I simply asked for refund and said I would consider coming back to take up the offer when I had availability. I was super grateful and chalked it up to things happen and its just hair. I walked in a day later to claim my refund after cc processing had issues. The girl at the desk was rude, indignant, and extremely unhelpful. I explained who I was and that I had spoken to the manager. I suggested maybe there was a note, and that I had a voicemail on my phone from the manager from that morning confirming this info if she would like to hear it. She said the manager wasn't there, didn't offer any alternatives, and was visibly annoyed. I asked if there was anyway I could know the manager's schedule, to which she told me she had no clue. (Ok?) She eventually offered to call the manager & after handed me a portion of what I paid & abruptly said goodbye. Never even tried to rebook me. I initially walked out with the petty cash, but then walked back in after I played the voicemail twice to make sure I heard the manager correct in the voicemail. She said full refund. Please note: Had I not been offered a full refund, I would have respectfully declined and walked away and never looked back. I don't care about $35 at all. It was about the principle and the business etiquette, not the money. I have no problem shelling out money and compensating people for their hard earned time. If the master stylist had messed up my cut, I still wouldn't have complained. It was a bad cut, AND it's how my service was handled that prompted me to say something and in turn be open for a refund and redo. When I explained that I received a different amount than I had been told, every girl in the place copped an attitude trying to get me to leave quickly. The manager (IMO the only professional there) was put back on the phone again and apologized and gave me a full refund, but it was still the last straw for me. I'm writing a bad review because all around- from being sneaky and not telling me upfront about the stylist change (from master to a student when I requested a master specifically) , to rushing my service, to the bad cut, to the terrible attitudes, this was poor business practice and a poor end result with my finished style. I don't care about how "nice" and swanky you are, its about integrity as a business and the quality of your work. I'll be trying to hide my hair until I can get my hair corrected by a trust worthy professional. read more

I love this salon it is the best salon I have ever been to!!! Wade is a genius with color and cuts and Leyanis gives the best wash and blow dry that can put you to sleep its so gentle and relaxing. Taylor the front manager is always so welcoming and knowledgable about the products and processes it's so refreshing and helpful! I just got the BEST PEDICURE EVER BY Crystal while my color was processing. The products are all natural and instead of having white nails after the old polish was removed my nails were their natural color which I haven't seen since before I ever had my first pedicure. The product felt like a fine lotion! The bowl is very sanitary because there are not jets there are hot stones, scents and rose petals in the water-talk about a treat! It didn't end there the clay mask they use on your feet and legs feels like butter and your skin feels amazing when you are done. The polish is really pretty and different and you can just see an feel the quality! Treat yourself trust me you will be sooooo happy that you did!!! They have a customer for life now read more

I stopped at the Salon on a whim needing a complete color redo for new gray growth and dull flat color. Fortunately they had a cancellation and I was able to get in the same day. My appointment was with Jazmine and she was amazing! I went in from directly from playing golf and my hair was a mess....frizzy, rained on, hat head etc...having dark hair going gray is tough and she was a mind reader at what I wanted to achieve. A few hours later I walked out with fresh, highlighted, retouched color, minimal trim to bangs and sides. I was going to get a new cut but was she and I both agreed that it could wait. When I got home I had to get ready for dinner in about 15 minutes. After a quick shower (of course not getting my new hair wet) I got dressed and my husband was like WOW! Well that was worth getting ready for dinner quickly. I will defiantly be visiting Jazmine and Artistry for my new go to salon while in Estero, which will be after several years my snowbird home this winter! Thank you Jazmine! read more

The service at Artistry Salon is absolutely next level... and I got a good hairstyle too. From the moment I walked through the door I was greeted with smiles galore. I was given a short wait time but the expectations set were perfect. It's a short distance from a variety of my favorite stores in coconut point so I was able to entertain myself for about 15 minutes before my visit. When I returned, I was warmly welcomed back in and introduced to Willow who was funny, knowledgeable and really easy to talk and relate to (she was even working on her birthday, that's dedication imo). In addition to being personable, she did an amazing job on my new hairstyle. As if that wasn't enough, I received a follow up call the next day to ensure I was satisfied with my hair and even received a post card a couple days later thanking me for my business. I've definitely found my new go-to hair salon, huge thanks to the girls over at the Artistry Salon in Coconut Point, looking forward to my next visit. read more

I can't say enough great things about Artistry Salon. From the moment you walk in, you can tell this team truly cares, not just about the results, but about the entire experience. Everyone works incredibly hard, and it shows in the level of service they provide. The customer service is exceptional. You're always greeted warmly, and the attention to detail throughout your visit makes you feel valued and taken care of. It's clear that the staff is highly educated, stays current with trends, and takes pride in their craft. I've personally had great experiences with Kim, Margarita, and Kelly...they're all talented, professional, and genuinely kind. That said, I wouldn't hesitate to recommend any stylist here. There's a consistent level of quality and care across the entire team. If you're looking for a salon where people truly love what they do and go above and beyond for their clients, Artistry Salon is it. Highly recommend! read more

Gabi was phenomenal! A previous stylist (not from artistry salon) had butchered my last hair cut and it had been months since I was brave enough to set foot in another salon, scared to let anyone touch my hair again. Gabi looked at the mess my hair was and knew exactly what to do to fix it, gave me the run down and went to town! She gave the best scalp massage and haircut I might have ever had in my life! I walked out of artistry salon feeling confident and beautiful about the way I looked (something I hadn't had for a few months). All the staff were super friendly and if you decide to go here, you MUST try the cucumber-basil water... It's amazing! Thanks Gabi and the other girls at Artistry Salon for making me feel like a woman again! read more

Artistry Salon is top notch. The staff are all incredibly professional and customer service is impeccable. I followed my stylist, Rebecca, from another salon and trust that if she went to a high end salon that is going to treat her right, then they'll treat me right. I have had all services done at Artistry and am highly impressed by their professional knowledge and applications. No services or products have ever been forced on me - yet I love the products that they carry so much that I end up always walking out with something. I get many inquiry's on where I get my hair done and now keep a stack of Rebecca's cards in my purse - I would recommend Artistry to anyone. There is true ART being made at Artistry Salon. read more

I just started staying in Estero for the winter months and was not looking forward to finding a hair stylist. I didn't think anyone could color and cut my hair like my stylist up north. (I have short hair that is colored with foil highlights.) Shelby at The Artistry Salon has been my answer. The salon is very nice and modern and they make you feel very welcome - not intimidated. She took a lot of time with me to understand what I was looking for in my color and cut. I have been really pleased with the results and am back for my second appointment. I am not exaggerating when I say people stop me on the street to compliment me on my hair. read more

Artistry is a masterclass in what a salon should be. From the atmosphere to the team, every detail feels intentional, polished, and welcoming. Sophia is my go-to stylist, and no one has ever cut my hair this well. She's incredibly knowledgeable about her craft, but what really sets her apart is her level of skill--it's far beyond her years. You can tell she takes real pride in what she does, and it shows in the results every single time. On top of that, she's courteous, kind, and carries herself with a professionalism that perfectly reflects the overall feel of the salon. Truly a standout experience. Sophia is exceptional. read more

I decided to make a dramatic change to my hair, which has always been various shades of brown. I met with Willow at Artistry Salon back in December to begin my journey of going ash blonde with balayage. Willow happily took the challenge with obvious talent and experience. She made sure to help create what I was looking for while ensuring the health and integrity of my hair. I'm looking forward to my next session with her next week to continue the journey of going blonde while maintaining strong and healthy hair. A wonderful salon with a great ambiance and friendly, welcoming service. read more

I recently moved back to estero area and was looking for a hair salon that featured organic and all natural hair products. I lucked out and found this wonderful salon. I have used 2 of the stylists and was pleased with both. The owner is a master stylist and director for educator for aced a salons. The product line is incredible with certified organic ingredients. Love the ease of salon and their concern for your comfort. Has a great zen feel. Highly recommend! Lee Ann Adams read more

I've been to this salon 2 or 3 times & I've always left satisfied. Rachel did my color back in June and I'm still in love with it. This week, Willow gave me the cutest cut & style while still managing to keep a lot of my length. Plus, the scalp massage was super relaxing. She was more than willing to answer all of my questions & she made me completely comfortable about trusting someone new with my hair. I fully recommend Willow and I look forward to returning in the future. read more

I can't say enough about Artistry Salon and Spa! I began my visits here last spring and from the start it has been a wonderful experience. The salon is chic, clean and the staff very friendly and helpful. Rebecca is the best! She listened to my concerns, needs and suggestions and with her knowledge and creativity we discussed what would be best and my goodness, she created the best style for me! I adore her! Thank you for making my experience so wonderful! read more

Courtney was great. I am not usually a talker when I go to the salon and often get a little annoyed when stylist get overly personal by asking really personal questions. I feel like Courtney did a great job feeling that out. She was very nice and talked to me, but not to the point to where I felt uncomfortable. Also, most importantly, my hair looks awesome! She made sure that I was comfortable during every step of the process. Thanks Courtney!!! read more

Great experience all over. They were able to fit me in the same day I called, and the service was fantastic. I went in for a cut and blow dry, and Jazmine was my stylist. She took a lot of time to make sure I was going to get exactly the cut that I wanted, and she did a phenomenal job. I couldn't be more pleased with my new hair cut. The salon itself is very clean and welcoming. I will definitely be making this salon, and Jazmine, my new go to. read more

Ashley was very friendly & she did a great job on my hair.. I had spent all morning looking for a salon that could do braids for me & I am very pleased to have stumbled upon Artistry Salon.. they got me right in & all the girls there were very knowledgeable & friendly. I could tell Ashley really took the time to make sure my hair came out how i wanted it & I left very happy. Only down here for a week but I would definitely visit again ! read more

You cannot compare Artistry Salon or their staff to any other salon in this area, they know their business, they genuinely care for your needs and that its reflected in every service and product they provide. Rebecca has been doing my hair for over four years....no matter where I go I'm always complimented on the work that she does! Artistry.....could not have chosen a better name....every service they provide reflects their name! read more

Jazmine did an amazing job on my color! I have Japanese straightening done on my hair so my options are limited when it comes to color. Jazmine came up with a safe and beautiful color option for me, I love my low lights. Thank you so much Jazmine for the great color and being so caring and fun. Thank you to Artistry Salon for offering beautiful hair services that are good for you and safe, too. I will definitely be back! read more

Oh my gosh where do I start. When you first walk in you see a beautiful waiting area with a little fountain. They always offer coffee or infused water. Everyone is beyond kind and makes sure you're fully taken care of your entire visit. I had a trim and blowout and it was the best one I have ever gotten. They took pictures of my hair, and gave me samples afterwards to maintain my ends. Absolutely wonderful! read more