The dental work was OK, but the way they do business is absolutely horrible. you pay in the Office and then you pay again when they send you another bill because they only send estimates to the insurance company and claim that the insurance company doesn't cover it. I will never go to this dental place again. I think they are absolute crooks. If you're a business, you should know what your charges are for the services that you are offering not just estimates, and you get surprise bills later when you think that everything is paid. I have also registered a complaint with a Better Business Bureau. read more

Dr. Sullivan and his staff are top-notch dental professionals. I went in for my initial exam and cleaning, and was so impressed with how detailed and comprehensive their evaluation was. They really took the time to look at everything, and even included the 360 exam in addition to standard x-rays which was so appreciated. The cleaning was extremely detailed, and my hygienist Amy was an absolute angel and clearly communicated each step. It is very obvious to me that their entire team are top professionals, love what they do, and on top of the dental knowledge and treatment, it really felt like a family business. Thank you for the great care, I will be a lifetime loyal customer. read more

I've been going to them for about 3 years and my experience has been just as amazing as it was from the first day I called them to set an appointment. The team here are very down to Earth yet professional. They take the time to actually get to know you and they don't push their agenda on you but are honest and give you options. Doctor Sullivan is great, he's quick yet through and really does treat each mouth like a work of art. They've got a patient for as long as I'm still here. read more

No one wants to go to the dentist, any more than people want to call a tow truck in the dead of night, or summon a plumber when the water heater springs a leak. However, in all cases, a dependable professional is extremely valuable. With that, I present Dr. Sheldon Sullivan. My first visit more than 20 years ago was based on location. He was just three minutes from my house. In the meantime, he is now responsible for the majority of crowns and fillings in my rapidly aging mouth. Several years ago I moved 10 miles away. I switched my primary care provider, but not my dentist. I recently had three crowns done, work I'd put off almost five years for no other reason than I just didn't want through such unpleasant procedures (another nice thing about Dr. Sullivan, he offers a diagnosis and treatment but does not pressure you to make a decision right away). The last x-rays revealed a dire situation, which he explained fully and patiently. The work was done over two appointments and included the careful administration of nitrous oxide, the perfect thing to take the edge off. It was damn near painless, and the work was flawless. I love the fact the crowns are milled on site, so none of those ridiculous temporary caps that pop off the second you bite into a steak (or a piece of broccoli, for those who are vegetarian-inclined). Dr. Sullivan and staff members are friendly, courteous and very good at what they do. read more

My first visit exceeded my expectations in customer service and in dental care. Everyone was so genuinely friendly, kind, professional, and very skillful in their prospective positions. Dr. Sullivan explained everything to me in detail, gave me sincere suggestions for the cosmetic improvements I was seeking, and was overall the 'icing on the cake' after my intro and xrays were completed. I am so happy to have found a competent dentist and even more so the competent support staff after a not so satisfying experience at a previous dental office. read more

First time visit was astonishing!Was told by a coworker how amazing this place was and it was absolutely everything she said and more. All the employees were super nice and so knowledgeable. I have had my fair share of dentist offices and this one can not be compared to any of them. Love this place. Can't wait to actually go back to a dentist!!! read more

Beautiful State of the Art Office, Dr. Sullivan is highly educated with much continuing education and certifications. His work is amazing !! I highly recommend him for difficult cosmetic or restorative work. He will be seeing my husband and myself for our future dental care !! Truly about quality !!!! read more

I can honestly say that Dr. Sullivan has been a hero of mine for sometime now. I first came to him after an extremely bad experience with another dentist and was, admittedly, very cautious about dental care. Dr. Sullivan was so supportive. I felt hopeful about my teeth for the first time in several years. Most importantly however, I can not even begin to express my gratitude to him for fixing my teeth before my wedding. Not only did he work with me to ensure that I was comfortable with both the cost and procedure, but he expedited the work so that it would be done in time for my wedding. I would not have felt as confident, beautiful, and happy on my wedding day if it hadn't been for the perfect smile that Dr. Sullivan helped me achieve. I cannot thank him enough for the work that he has done for my smile and my confidence. I would recommend him to anyone who is looking for a top notch dentist! read more

Dr. Sullivan has been my dentist for years! This review is long overdue. He has a wonderful and welcoming staff and has helped keep my mouth healthy. When I first started with him it had been 10 years since I had regular dental care. I was nervous and embarrassed but he and his team made me feel comfortable and did not judge me. They came up with a plan to get me back to good health and were very supportive. We then worked on improving my smile. Dr. Sullivan came up with a comprehensive plan for a smile makeover. He explained everything to me and was very patient with all my questions. We agreed on the course of action and started. The thing about Dr. Sullivan is he is a true artist and educator. He discussed options with me and had me involved in the entire process. He never rushed me, he always gave me honest options. He gave me what I call a celebrity smile makeover. I love my new smile. It looks natural and stunning. I get a ton of compliments on how beautiful my smile is and it really improved my confidence. I would and do recommend Dr. Sullivan and his team to everyone. They treat you like family and I know I'm getting the best work done. Dr. Sullivan never cuts corners and always has the patients best interest in mind. Once he even came in after hours to see my husband for an emergency broken tooth. He helped us out tremendously and got him all fixed up. Can not say enough about how happy I am with this great office!! read more

Absolutely the best dentist in all of Arizona! Great location! Clean facility! Positive and professional staff! Latest in dental equipment! And of course I cannot forget this place has the amazing Dr. Sullivan! Dr. Sullivan knows exactly what he is doing and is quite the perfectionist so there is no need to worry about having the most beautiful teeth. Of all the dentist offices that I have been to, this one is most certainly the best. I was recommended to him by a relative and I would recommend him in a heart beat to anyone seriously looking for a professional and skilled dentist! Go Dr. Sullivan!! read more

If you are looking for a new dentist look no further. Amazing service, friendly staff and thorough dental work. They give you a tour of the office and explain everything in as much or as little detail as you would like. During cleanings and treatments they offer a complementary paraffin hand wax, a heated neck wrap and a fan (upon request). Dr Sullivan is amazing and will work with you in a pressure free environment. They take the time to get to know you and your needs. read more

I can't rave enough about Dr. Sullivan and his practice. I'm a massive dental-phobe and get severe anxiety and panic attacks when even thinking about having to go to the dentist. Most dental visits started with sleepless nights before, and ended in tears. A friend recommended Dr. Sullivan to me, and my life has seriously changed. Ashley is the BEST dental hygienist ever and really takes time with me to explain what she's doing so I won't get anxious. Dr. Sullivan is also really great. Oh, and the paraffin hand treatment and heated neck wrap during cleanings don't hurt either. I'm not kidding - going to see Dr. Sullivan is like a mini-spa session! read more

Amazing practice. All staff members are courteous, professional, and extremely efficient. I have never had to wait longer than 5-10 minutes to see the hygienist for regular cleanings and other appointments. Dr. Sullivan and Brittany are both wonderful- they are meticulous and practice careful consideration with each patient. My family has a genetic history of receding gums and grinding at night; Sullivan's staff alerted me to this, and promptly had me fit me for a night guard. In addition, they quote me extremely affordable options for any additional work I have done. Absolutely phenomenal. I've been here roughly 10 times in the last year for various work, and everything is always carefully laid out, affordable, and thorough! read more

Amazing doesn't even begin to describe what Artistry in Dentistry brings to the table of dentistry. Between the experience of Dr. Sullivan and the hospitality and care of each hygienist and dental assistant, makes dental work a dream. They provide the upmost care, while making sure each person's needs are met. Getting to be a patient at Artistry in Dentistry is a treat rather a hassle. This dream team makes dentistry seamless and perfect! I love my smile andArtistry in Dentistry! read more

Dr. Sullivan's staff is fantastic! His hygienists are very personable and knowledgeable but at the same time, professional and courteous. Margo is outstanding; very thoughtful and intelligent regarding her trade. She is extremely gentle during cleanings, but not at the expense of being extremely thorough. I've never had a hygienist who did such a comprehensive cleaning and didn't leave my gums feelings raw or sore for the rest of the day. If she's not pursuing a DDS, she should be. Jennifer is approachable and accommodating for any billing or scheduling issues you may encounter. She's competent at handling any issue that may arise and is very friendly as well. A great business is usually comprised of great employees and Dr. Sullivan has very wisely selected a staff he can be proud of. read more

Dr. Sullivan is amazing! He changed my life by changing my teeth. I feel confident and beautiful like a women should! The staff and office are so nice. I love looking at my teeth now! read more

Long time patient here, I've been a fan since 2000. The office staff is fantastic. You will be received like they LIKE you. They're true professionals and have regular training to keep their skills at their best. True professionals, they're why I travel from Avondale to Gilbert. Dr. Sullivan is an excellent and well-skilled cosmetic dentist. He's also reasonably conservative and a good read of his patients' concerns. He suggests treatments to keep your smile looking great, though he's also done a good job of avoiding anything over the top that would make me uncomfortable. He's good at pain management, a huge plus. They appreciate and respect your time. The office has - don't know what it's called - the machine that makes crowns. If you have to have one, there are not 3 appointments. 20 minutes later, it's done. Best: if you're in pain, you can get hold of the doctor. True patient care all the way round. read more

Very thorough and they use all the latest equipment and techniques. Brittany is AMAZING! She makes going to the dentist enjoyable. The lifetime whitening package is a plus too :) Not a huge fan of the 2 day cancellation policy, though, but business is business, I guess! read more

Brittany is a great hygienist. Jennifer is the best office manager, and Dr. Sullivan is a fine dentist

I have been seeing Dr. Sullivan for approx 10 years. My two front teeth are false and I have had some "Very Educational" front teeth made for me. When I found Dr Sullivan, my front teeth were beyond educational and when he was done, they looked like a Million Bucks! The office staff is great. I love "My Maria"! Maria and I have spent many afternoons together. Brittany is awsome too. Only the best at Dr Sullivans! read more

I have a very sensitive jaw (severe tmj) and Dr. Sullivan's staff are soooo gentle and very patient, allowing me time to rest my jaw during procedures as necessary. They don't make me feel like I am burning time, when I need it. The care on my teeth is awesome, the healthiest ever! Kudos! read more

After seeing the same dentist for 20 years in another state it was strange going into a new office. That quickly went away once I walked in. The office is very nice and the employees are even nicer. Dr. Sullivan and his staff epitomize what modern dentistry is. I feel I have found my dentist for the next 20 years. read more

Best dentist ever! Had some real challenges with the loss of one of my front teeth and much of gum above it... but he was persistent in doing 'many' extra steps to get me a beautiful smile. I doubt if any dentist out there could have fixed my gum loss problems and restored my smile so well. Again, best dentist, absolute pro! go there if you want the best. read more

Best experience I have ever had at the dentist. I absolutely have hated going to the dentist before finding this office. Brittany is the best hygienist! She was so sweet and kind. She also did wonders on my teeth. I will never go anywhere else. The entire staff is incredibly nice and Dr. Is awesome. I actually enjoy going to the dentist now. read more

I wouldn't recommend this business to my worst enemy! Dr. Sheldon Sullivan is the most arrogant and overconfident dentist I've ever met. His bed side manners are the absolute worst, not to mention he's as rude to his staff as he is to his patients. Along with his gatekeeper hygienist who touts the she owns the place after he didn't want to accept the fact the quality of his work is worst than a student in their residency! Stay away from their establishment if want to maintain the teeth that you have! He blamed me for my tooth decay as to why my issues are to great for him address. Definitely not professional, definitely won't be back. People warned me about supporting businesses owned by a certain cult when we moved to Phoenix...should've listened. read more

Best dental care I've ever experienced in my lifetime. Dr. Sullivan and his staff are highly competent and stay up to date on the latest advances in dental care. They have a strong focus on customer comfort. The administrative staff are super friendly and easy to talk with regarding scheduling and billing. I'm always recommending Dr. Sullivan to friends and co-workers. read more

I was referred to Dr. Sullivan because of multiple problems, I drove over 100 miles to get to him, so I made sure they set me up for enough time to remove one tooth and also do a root canal, buildup and a new custom crown made in his office while you wait. I understood this would be many hours and was willing to wait. After Dr. Sullivan did his "Free" exam, x-ray they put together a plan of all the work I would need. This came to just under $20,000.00 that's right Twenty Thousand dollars. I told him I'm on Disability and could never afford that. BUT I still needed that tooth pulled, and a root canal, buildup and crown that I did have enough money for right now. Once he heard that I would not be spending any more money than what I came with, he recommended I stand in line in downtown Phoenix, that they are having free dental work done for poor people. So because I was not going to spend Twenty Thousand dollars, he refused to even pull my bad tooth and do a root canal. As he turned and was walking away, he said I have other patients and don't have time for you today. OH, he also mentioned in the hall while I was on my way out, you might think about going to Mexico. Thank you Dr. Sullivan with ALL 5 star reviews, I have never been so insulted in my life and NEVER expected that from someone like yourself considering who reffered me to you, your personal friend and a doctor I have been going to since 1993, And that free exam, x-ray and consultation, $105.00 One more thing dr. Sullivan, don't write a "Sorry to hear of your bad experience at our office" IT WAS YOU DIRECTLY, YOU WERE RUDE, YOU WERE MEAN. YOU WERE UNPROFESSIONAL. Dr. Sullivan has a temper, all will go well if you do as he says and pay up front, TOP DOLLAR. Just read his other Negative reviews and you will see a pattern. read more

I don't think you can argue with how incredible this office is. Dr. Sullivan, and his staff are truly amazing. The experience I have there is always pleasant and my hygenists is so awesome, she always makes me feel so comfortable! I recommend this office to everyone! read more

BEST IN CLASS! There is no way to fully express my appreciation or admiration for this practice, this team, and Dr. Sullivan. I reviewed many cosmetic dental specialists before interviewing several. Immediately upon meeting this team, I knew I was at home. I have been a practicing double boarded facial plastic surgeon in Scottsdale for over 10 years and I know what to look for in a resume and a professional. Dr. Sullivan has the most amazing bed side manner as well as patience to explain every aspect of your care. He partnered with me to explain all of the options that I might have but carefully guided me to the right decisions for me. I had a full reconstruction of the upper 10 and lower 10 teeth over several appointments and was blown away with the team's friendliness, work ethic and competence. I was comfortable throughout many hours in the chair. My results are outstanding and I have received so many complements. This dental professional has an attention to detail that is unparalleled. Timely appointments. Easy scheduling. Professional and friendly front staff. Outstanding business management team. The best assistants in the world. Aubrey and Margo are incredible and attentive. Technology that is without compare. Photos after completion of treatment. This doctor called me after my treatment that night to check on me and see if I needed any help! Ask his team to show my before and after photographs and call me personally if I can help to explain how thankful I am for the honesty, treatment and outcomes of my investment. read more

Where to start? I wish I didn't have to give any stars! Back in 2015 I gave a five star review and after only a year and a half, my how things have changed! First of all, if you have Delta Dental, know that they are a Premier Provider which TYPICALLY means slightly higher costs. I went in for my semi-annual cleaning and the hygienist that I was going to for the year and half was no longer there (I wish the office would have notified me). They scheduled me with a new hygienist that told me I need to have a deep cleaning. In addition, as I was sitting there they were also asking me if I was still interested in Invisalign (which I was never interested in but they tried to sell it to me on my very first visit). After about 30 minutes, they basically walked me to an office where before I knew it I was paying almost $700 just to make an appointment for the deep cleaning. I wanted to think it over but they told me that I needed to pay up front before even allowing me to make my appointment (which is not the norm; typically you pay at time of service). And by the way, the $700 is with my insurance. Anyway, as I thought about it, I decided I didn't want to do the deep cleaning at this point and just wanted to have my normal six month cleaning. I called and they were fine refunding back my money and rescheduling me for my normal cleaning. I got two text messages and an email confirming my appointment. The day before my appointment someone from the office called to confirm my appointment and told me that they would bring me into the office to discuss. I said I just want to have my normal cleaning and there is nothing to discuss at this time. I get to the office the next day (taking another day off of work) and they proceed to try and bring me into the office and tell me they won't give me my cleaning. Dr. Sullivan was on lunch and I waited for him to come back and I couldn't believe how rude he was. No bedside manner at all! I never had to really deal with him before as he just comes into the visit (annually) takes a quick look at the xrays and he's done. He didn't even give me five minutes of his time to discuss. He kept walking back and forth, talking to other people, etc... All he was saying is that it wasn't his fault that the girl scheduled the normal cleaning appointment and to go talk to her as it was her fault. He was very condescending and flat out obnoxious. Never have I ever dealt with a medical professional as "unprofessional" as Dr. Sullivan. But wait, it gets even better. On my home from the appointment I stopped at another dentist's office to get their opinion on what just had happened. They were very nice and explained that it is possible that some dentists now will refuse a normal cleaning if a deep cleaning is what is necessary. However, she called my insurance company as I was there to get a quote from them and it was less than half of what Dr. Sullivan wanted to charge me (they were not a Premier Provider but the difference should have only been 10%). Yes, you read that correct, less than half. I proceeded to go home and call my insurance company and was told that they should not have given me a quote right there, they are required to submit a "pre-treatment estimate" to the insurance company. The insurance company then reviews the patients xrays, decides if a deep-cleaning is required and then provides the dollar amount that is to be paid by the patient. Also, with insurance there is a negotiated cap that dentists can charge a patient. So in the end, as much aggravation as this Office has caused, I clearly saved a ton of money and learned a lot. I am going in for a 2nd opinion about the deep cleaning and I am very curious to find out what the new dentist has to say. I also referred someone to Dr. Sullivan for major dental work and the quote he provided was $20,000. Another dentist quoted $5,000 for the similar work! I have referred multiple people to this practice and I am so sorry I did! I hope they do not have to experience a similar situation. All I can say is beware! read more

Dr. Sullivan takes care of my teeth, as well as my husband's & mother's. I think his staff is fantastic. Always welcoming, and very professional. All the equipment used seems to be on the cutting-edge of technology. He is currently taking care of my Invaslign braces, and it is going great so far. Dr. Sullivan is extremely knowledgeable, and really takes time with his work - very much so a perfectionist, which is what I like when someone is dealing with my smile! read more

Dr. Sullivan and his staff are great, very nice and friendly. I would recommend him.

By far the worst dental experience I have ever had in my life. I don't even know where to begin. Not only did he forget to mention how much everything would cost, but his bedside manner was completely lacking. The entire time he was working on my teeth he was yelling at his employees, demeaning them in front of me. It was so bad that when he left the room his assistant apologized for his behavior. I had to go back again to see him and actually recorded him on my phone because it was so over the top i wanted to show my family. I have never been scared of going to the dentist before now. He made me feel so uncomfortable. Like I was burdening him by just being there. If you use this guy on a regular basis than you don't know what a real dentist is like. His work may be good, but it is extremely over priced and comes with a lot of stress. The biggest joke was when i went to another dentist who is also highly regarded to finish some of the dental work Sullivan told me i needed, the dentist said i didn't need the work at all! I give tons of positive reviews on yelp but couldn't let this one go. He gets great reviews and I am honestly baffled by it. Good luck if you decide to try him out....I would think twice. read more

This may be the nicest and most efficient office i have ever gone to. Dr Sullivan is efficient and to the point! 10/10 for this office!!!

I was visiting the Phoenix area and had a dental emergency. I went online to find a good dentist. I decided on Dr. Sullivan. I was able to get right away on Monday for an exam. The staff are very friendly and helpful. I needed a crown and they provide same day service so on Tuesday I left with a new crown. Dr. Sullivan is very particular and a no nonsense dentist. I like that. I would certainly return in the future. read more

Both of the hygienists I have had here are fabulous! They are super friendly and make you comfortable. The hand wax treatment is awesome! Dr. Sullivan is very knowledgeable and referred me to both an oral surgeon and endodontist that I loved! read more

Most thorough dental exam I have ever had. I really appreciated getting to see my x-rays and the detailed explanation of what I was looking at. For the first time, I feel like I'm a real partner in making decisions about my dental health, instead of a just another patient being told what to do. And the complimentary paraffin hand treatment and warm neck roll during my cleaning appointment made it feel more like a trip to the day spa than to the dentist! read more

I have been going to Dr. Sullivan for more than 6 years. He and his staff are fantastic and extremely professional. The office is extraordinary clean and sanitary and they even have DVD glasses that you can watch while you are getting a long treatment. They also have chocolate chip cookies freshly baked for you on your way out of the office. They accept numerous types of insurance plans and do also have financing available if necessary. Dr. Sullivan has also been featured in the top 100 doctors in Phoenix metro area for many years now and one visit to his office you will quickly know why. The staff at his office make the experience of going to the dentist's office extremely bearable and pleasant. They are very accommodating when you need an appointment, they can find a way to sneak you in if it is an emergency. When setting an appointment, be sure to do so with plenty time notice, he is a very requested and respected doctor in the Gilbert community and may have a few week time line to get a regular appointment but you will be pleasantly surprised and will immediately know why. read more

For several years I have needed restorative/dental treatment to replace work that was performed over 20 years ago. Like many people, I have put off treatment for a long time. As a CPA that has over 350 dental clients spanning 45 states I literally could choose from any number of qualifed dentists to have my work performed. Ultimately, I choose to Sheldon Sullivan as my dentists. In making my selection, I interviewed other dentists to get their recommendations and also spoke with patients from the practice. Once I selected Sheldon, I flew into Phoenix from Richmond, Virginia had my initial treatment on Monday, and by Thursday afternoon was walking out of the practice with a set of beautiful veneers. Sheldon and his team did a wonderful job transforming my smile. I made the best choice when it came to selecting a cosmetic dentist and would like to pass on my experience to others. read more

I felt like I took a time machine to the future after visiting Dr Sullivan. The high tech equipment, techniques, and obvious extremely advanced training of Dr Sullivan made for a very comfortable experience. After getting a recommendation for a crown from another dentist, I went to Dr Sullivan for a 2nd opinion. He fixed up my problem with a quick filling that took about 5 minutes. I honestly thought he was just warming up his drill when he told me the procedure was complete. The friendly and knowledgable office staff added greatly to my experience. If heaven had a dentist, it would be this office. read more