excellent experience. everything was done with care and the owner is very professional. he takes…read moregreat care to produce a wonderful product that will be treasured for years

I've known Arty for approximately 25 years. Every piece of art in my home has his stamp on it... he…read moreeither framed it, or I purchased it from him. I traveled all the way from New York to Washington, DC for his services. I'll have to go a little further now to VA, but it would be well worth the trip. He has the best prices and his work is impeccable. He has also done a lot of work for my friends and family. You won't find better prices, or better service anywhere in the DMV.

Stephanie has a large selection of frames and mats in Artifacts, her tiny shop. She spends as much…read moretime as you need to decide. I've been very happy with the four pictures she's framed for me.

Stephanie got glass cut for our antique oval frame and gently reframed the painting of our great…read moregrandmother. Such a great job and kept us up to date on the progress. She did such a great job, she has our grandmother's painting which is very fragile into one of the antique oval frames that we had.

They did a wonderful framing job. Very good customer service, including advice on mats, glass, and…read moreframe. The final product came out perfectly. Job was completed in about two weeks, which was quicker then what they anticipated.

Just a dreadful experience. Avoid this business…read more We travelled here from the district to have a number of pieces reframed. We were rudely informed by the owner that all design services end sharply at three o'clock (we had arrived shortly after 3). There was no such warning on the website. He also chastised us for presuming to keep him from leaving the store at precisely four o'clock. We were so taken aback we didn't know what to do. It was an extremely awkward experience. We promptly found another frame shop in the area and started packing up to leave. There are MANY competitors, and who wants drama when they're just trying to get some framing done? Perhaps realizing his mistake, he came out and made a production about now agreeing to stay past four o'clock. I'm not in the business of trying to plead with a business owner to take my money. We made an excuse of not wanting framing that was so costly (we did) and promptly left. Hopefully, they have good quality work. I just couldn't speak to it as the place just didn't want our business.

All About Frames has done excellent work for me for years. I walk in with something special and…read morechoose the framing, matting, glass, etc. After a few days, I return to pick up an heirloom. Custom framing is costly, but I have found prices here to be better than at other businesses. The quality is excellent, with skilled workmanship and tasteful materials. Advice about color and style are always good, and offered in a sensitive way. Really, the framer knows more about framing than I do, but he listens patiently to my ideas and asks the right questions about where the piece will go. For certain pieces I have chosen framing materials and mats from the selection; for others, I have just let the framer make recommendations. Either way, I end up happy. Sometimes I want a project that will last forever, with archival quality materials. All About Frames can meet these standards, and it pays to have a deliberate discussion. Other services offered: some art is for sale, and this business also installs projects. I have not taken advantage of these services. The business has somewhat limited hours; phone or email to coordinate a time that works for you.

David LaForce of All About Frames has done excellent work for me for well over ten years. He's even…read morehelped me hang a large mirror and located a skilled restorer for a painting of mine. But most important is his talent at matting and framing prints, paintings and photos of any size, shape and description. He has a wide selection of mats and frames, and the equipment needed to cut them to precision. Rather than imposing his views, he works with the customer on choosing the right combination of matting and framing to transform whatever photo, print or painting you bring to him into a true work of art and craftsmanship. I have never been less than delighted when I return to his shop to pick up the finished project.

When we first started trying to furnish our house from scratch after living in an RV for 15 years,…read morewe were quite unhappy to discover that most furniture is sent to you in a BOX and you have to assemble it! DIY furniture is definitely not what we had in mind. So, I started looking for companies that would deliver and assemble and was so fortunate to find Z&R Furniture. We bought several pieces of a bedroom set from this company, and they were delivered and set up today. This is an absolutely stellar company! I was having trouble ordering online, and they messaged me and said to just call! So I did. They were very nice, and completed my order over the phone, with no issues at all. Excellent communication throughout the entire process, even when I emailed them worried that I might have inadvertantly ordered the wrong color. They emailed me back immediately assuring me that I ordered the one I wanted. They let me know when they expected the shipment, and also when they received the shipment, and that they would be out the next day to deliver and set it all up. They called in the morning to let me know they were on the way, arrived in the time frame that they told me they would, and were so very kind and professional. I would go out of my way to do business with this company again, instead of ordering elsewhere. Professional, kind, courteous, and genuine with superior customer service.

I would NOT recommend Z&R Furniture -- aggressive sales experience and disappointing customer…read moreservice I purchased Southern Motion furniture from Z&R Furniture, and while I have been impressed with the quality of the Southern Motion furniture itself and the professionalism of the delivery team, my experience with Z&R's sales process and customer service has been extremely disappointing. The problems started during the sales process. The sales approach was excessively persistent and, in my experience, became uncomfortably high-pressure and coercive. I was repeatedly pushed toward making a purchase, and the experience became uncomfortable enough that I now believe this is the point where a customer should simply walk away. A furniture purchase should not feel like you're being pressured into making a significant financial decision before you've had adequate time to evaluate the product and price.Unfortunately I was not on my 'A game' the day I visited Z&R - and the sales team AND OWNER took complete advantage. My strongest advice: do not sign the sales receipt until you are absolutely certain you are ready to purchase. My experience was that once the sales receipt was signed, Z&R would not allow me to cancel the purchase even though they did not provide the documentation they promised. Knowing that beforehand would have significantly changed how I approached the transaction. I was also led to believe that I was receiving a substantial discount on the furniture. After eventually obtaining the actual product information and doing my own research into the specific Southern Motion models and configurations, I have serious concerns that the price I paid was not consistent with the level of discount that was represented to me at the time of purchase, nor was it comparable to other companies who openly place their purchase price online. This is where the lack of timely product information became a major issue. I repeatedly requested the actual manufacturer model numbers, SKUs, and product specifications for the furniture I had purchased. That information was not provided in a timely manner -- and by "not timely," I mean I literally did not receive the information until the day before my furniture was scheduled to be delivered. That delay was particularly problematic because without the actual product specifications, I could not independently research the furniture or compare prices with other Southern Motion dealers while I still had an opportunity to make an informed decision about my purchase. Had I been given the model numbers and specifications when I requested them, I could have researched the exact furniture, compared legitimate dealer pricing, and evaluated whether the discount I was being offered was actually competitive before the furniture was delivered. There was also a significant problem with communication surrounding delivery. My furniture was delivered outside the estimated timeframe I was originally provided, yet I received no proactive communication or follow-up from Z&R explaining the delay or providing an updated delivery timeframe. I had to pursue the information myself rather than receiving the level of communication I would expect after making a substantial purchase. To be fair, I want to make an important distinction: the Southern Motion furniture itself appears to be high quality, and the delivery team was professional and did a good job. My concerns are with Z&R's sales practices, pricing transparency, communication, and customer service, not with Southern Motion or the people who ultimately delivered the furniture. My experience has left me with the impression that Z&R is much more focused on closing the sale than taking care of the customer after the sale. If you're considering purchasing from Z&R, my advice would be: Do not let yourself be pressured into making a decision. Do not sign the sales receipt until you are completely certain you want to purchase. Get the manufacturer's exact model numbers, SKUs, materials, colors/leathers, and specifications in writing before signing. Research the exact products and compare prices with other dealers before committing. Get a realistic delivery timeframe in writing and ask how delays will be communicated. Don't assume that a large "discount" necessarily means you're receiving a good price -- verify the actual market price yourself. For me, the biggest lesson is simple: when a sales process becomes excessively persistent or makes you feel pressured into buying, walk away. You should have enough time and information to make an informed decision about a major purchase. I really like the Southern Motion furniture and had a positive experience with the delivery team. Unfortunately, those positives don't overcome what has been a very frustrating experience with Z&R Furniture's sales practices and customer service.

Good paint selection. Had a small mix-up on our paint order and they went above and beyond to make…read moreit right.

Thought I could go to the store and just show them a text of what my contractor wanted and the…read moreassociate sold me something different and then didn't let me return it.

I brought two prints to be framed. I'm happy with the frames that I selected. There was a large…read moreselection of frames and matting. I look forward to getting the finished products in about a month.

Victor did a phenomenal job with our piece. Very reasonably priced for the quality of work we…read morereceived. It was our first time getting something custom framed, and he walked us through the whole process. He was very knowledgeable and friendly. He had right materials on hand, and was able to get it back to us in less than a week. Upon pickup we noticed a very minor imperfection which he quickly addressed. We couldn't be happier with the job.

I have searched high and low all over VA looking for a bookcase that would hold some seriously…read moreheavy books. I needed something well-made and solid, but I couldn't pay hundreds of dollars for solid wood or go through the hassle of assembling with Ikea. On a whim, I drove out to Springfield in response to an ad they'd posted on Craiglist. This place is fantastic! It's full of QUALITY office furniture -- desks, bookcases, chairs, etc. -- in good, clean condition. (There was some dust here and there on a few pieces, but nothing you wouldn't expect. Plus everything is shined to a sparkly clean before it's delivered to you.) Everything is neatly organized, so it's easy to browse and find exactly what you need. I ended up getting not just the bookcase of my dreams, but also a Steelcase adjustable desk chair with lumbar support. Even better, the price I paid for these two pieces together was a mere fraction of what it would have cost me to buy either one of them brand new. Best of all, there was delivery right to my door for a modest fee. I highly encourage anyone looking to outfit a home or commercial office to stop into Celio to check out what they have to offer -- attentive but pressure-free service, a clean showroom, reasonable prices, affordable delivery, and quality pieces. P.S. It's a little confusing to find when you drive into the parking lot. You basically have to go all the way around the back of the building to find Suite B.

My wife was looking for an office chair, but has a very picky back, so adjustability is a must. I…read morewas surprised to find that the Big Box office supply stores only sell very basic office chairs (with height and full-seat-tilt adjust only), and nothing like what you'd find in a real office for an employer that cares about employee comfort (with back height, back tilt, tilt lock-in-place, arm rest height and angle, etc adjustments). We decided to check out Celio, and found a great chair for $75 that was much better than what we'd get for $250+ at a Big Box office supply store. While we were there, we picked up a heavy-duty filing cabinet. Prices are incredibly reasonable, and the staff is very friendly and helpful. Since this is used furniture, the stock changes rapidly, but there's a lot of REALLY high quality stuff here that's in excellent condition. I recommend it wholeheartedly.