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    Arrowsmith Bikes

    4.0 (4 reviews)
    Closed 10:00 am - 4:00 pm

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    Pedego Electric Bikes Nanaimo

    Pedego Electric Bikes Nanaimo

    1.0(1 review)
    0.6 km

    I purchased a "Test Model" used bike in June 2025. I paid $1800 for it but paid for "fatter" seat…read moreand handlebar extender. I had it for 3 months-ish and started having problem with acceleration as soon as adjusting the level from 0 to any number. The bike was also going dead especially up hill. They took 11 days for the Nanaimo location to put a spacer in the throttle charging near $60. I bring it home and find rear tire flat next day. I find it flat again next morning after filling up air previous day. I bring it to another more local private bike shop as Pedego Nanaimo are closed Mondays. The Bike shop that fixed back tire tell me bike tires had debris in them and the tires themselves were wore out needing replacement. Ya 3 month old bike right? But it was fixed with new inner-tube to use for "now". I was testing bike and the Acceleration issues continued. So I brought the bike back to Pedago Nanaimo store. I was very specific asking for the computer to be replaced "expecting it to be under warranty and put on All terrain puncture resistant tire. Well 9 days later I get call from Pedago Electric bikes Nanaimo stating I needed to come pick-up bike as they were closing store for good. They replaced the tires with nobbies original to bike, not the tire that was on it when i bought bike nor was the replacement puncture proof or all terrain! The accelerator has been replaced despite me not asking for that nor did anybody call asking to replace tires especially ones different than asked for or accelerator replacement. Nothing is "under warranty", so I've got to pay the parts and labour to get bike back. Who buys a $1800 bike with no warranty? I didn't believe I did!!! Calling Police and they would only state it's a matter for the courts. Its not a crime to steal from customers. I wonder if the reason the person closing that store is doing so because the corporate has nothing to do with customers of each store and owners are responsible to pay for replacement parts? Any questions please contact Bunckybear2@hotmail.ca

    From the owner: Nanaimo is one of the oldest cities in British Columbia, perfect for biking, with lots of…read morewaterfront paths and a wealth of First Nation history. You can still see historical buildings from its days as a Hudson Bay Outpost, explore its eclectic downtown and its many charming seaside suburbs. Ride past totem poles at Vancouver Island University, or bike onto a ferry to Gabriola Island or across to the mainland. You won't break into a sweat pedaling up to the old city quarter, yet still work up enough hunger for the city's famous namesake bars. Drop by the store, just off the Island Highway, to test ride a Pedego electric bicycle today, demos are always free!

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    Pedego Electric Bikes Nanaimo
    Pedego Electric Bikes Nanaimo
    Pedego Electric Bikes Nanaimo

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    Arrowsmith Bikes - bikes - Updated May 2026

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