This is the absolute best bike shop in Nanaimo hands down! Friendly, knowledgeable staff and good…read moreselection of used parts make this bike shop an amazing place to come and have your bike taken care of the right way. With the ability to opt to fix your bike at their facility for a (Very) small hourly rate, it's not only an excellent way to learn a new skill it's a great way to save money as a starving college student or the even a thrifty homeowner. People who would just like to drop off their bike can rest assured knowing that prices are all run by the owner before proceeding with work and that they are not at all pushy with recommending other things that should/could be done while it's in the shop. I support this local small business and I hope you'll give them a try! I recommend disregarding the other reviewers comment as I have worked with this shop for years and have never run into any sort of issue.

We went the former day to get bike reservations for the next day. The guy was helpful with where to…read morego and reserved us for the next day to come at 10 AM. We came the next day only to wait 20 minutes till he opened the shop. We had to leave to catch the ferry and when we left (10:25) he had just gotten up according to a volunteer. Unfortunate and not a good business.

AVOID AT ALL COSTS!…read more While I cannot speak for the sales staff, I would avoid the service department at all costs. In April 2026 I took my 2023 KTM Adventure for regular service. During servicing significant issues where discovered where coolant hoses and the thermostat were leaking fluid; a common issue in these motorcycles. Unfortunately, OEM parts were on backorder for months, and instead of advising me of available aftermarket options, the service manager told me the only parts available were cheap kits from Temu, which was factually untrue. This resulted in my bike sitting for a total of 58 days, instead of resolving this in a couple of weeks. In reality, they simply did not have a supplier for these parts but if I had ordered them myself they would have been able to fit them. Unfortunately I was given incorrect information which extended the service time. After releasing the bike to me I started to experience clutch issues. This is a known problem in these bikes when coolant leaks and enters the engine oil. Because the clutch assembly shares the oil with the engine, coolant can get into the clutch assembly and cause chemical degradation of the friction pads. After reporting these clutch issues and reporting the clutch slipping, VI Powersports released the bike back to me, charging me $100 without inspecting the clutch or addressing the issue at all. To date it has been over 90 days of dealing with the same, continuous issues. VI Powersports has made zero effort to work with me by not proactively communicating with me, and adding to the delays by not ordering parts right away, not properly diagnosing issues after well known and documented problems with this make and model, and not suggesting alternative solutions when the OEM parts were not available. I would not recommend VI Powersports to anybody, as dealing with their Service Department has been the worst customer service I have ever dealt with. STAY AS FAR AWAY AS POSSIBLE! If I could give zero stars I would.

To update my previous review . Shortly after my review went live I was contacted by Mike and…read moreoffered a sincere apology and offered double what I was over charged on my invoice . I accepted. Thanks Mike

My $200 Hokka Speedgoats fell apart after 3-4 months, they were kind enough to replace them with…read moresome New Balances and all i paid was the difference. The New Balances lasted maybe 5 months. I have wide feet, but I really don't feel I was treating them poorly. The staff are fine but the actual products sure seem like overpriced garbage.

I was served by the owner of the Bowen Rd store. He was very impatient and had this weird attitude…read morelike I was wasting his time. I tried one pair of shoes and they were almost great except the heel was very uncomfortable. His reaction was "yah, you're never going to be happy %100 with any shoe".....um, what? He never smiled once. I went into the store next door (also owned by the same person) and was treated the same way...like I was an afterthought or something. I you want good customer service, don't go into this place. I read another review of this place here on yelp that mentioned the people in this place made him feel like a shoplifter and that's exactly the way I felt and the way I was treated.

I wouldn't recommend Barry's to anyone. When my daughter got a zippers replaced on riding boots…read morethat were two years old, they didn't last a month. When she called, she was told unpleasantly that she was too rough on it. Ummm... riding boots fit tight and you have to crank them over your calf. Zippers are supposed to last way longer than a month.

Barry's is awesome! Great prices, efficient service, and good quality work. I've had a few dresses…read moretaken in and hemmed and all have turned out great! Would definitely recommend.

Very happy. Had an issue with a purchase of bone induction headphones that were not the models i…read morewanted (they gave me the ones released in 2021 rather than the ones i requested, released much more recently) After an initial refusal, the company decided it was ok for me to exchange them for the more recent model i had asked for. Took a bit but all is A-OK now.

Stepfan spent quality time with both me and my feet, ensuring I found the best shoe for…read morehiking/walking given my foot issues. I was looking for a rocker sole to assist with my bunions. He took the time to find 4 different brands to ensure we found the best overall fit. I would highly recommend the store and Stephan!

What a fabulous marina store! Owners Carie and Cameron are super helpful and friendly. If you…read moreneed it, they have it. If they don't have it, you don't need it. Fishing tackle, snacks, boat parts, provisions, etc.

Great selection in a funky store located just off a main corridor thru Nanaimo. Product staples…read morelike Gesso were a little on the high side of the price scale but I suppose having availability in one place for locals is good. Some of the displays are well laid out and done very well for viewing selection options. Being from out of town the actual store location seemed a bit sketchy to me. That's just me. Owner and staff were pleasant and helpful, and more importantly, knowledgeable. All I can say is that it's an alternative to the big box art store experience.

Great art store with a large selection of art equipment. I…read morefound everything that I was looking for. The service was friendly and helpful.

The best shop ever! Such helpful staff and an amazing variety of clothing for all ages!…read moreCheck out their January blow out specials...it will not disappoint!

The service here was great, and I love the clothes, I am just dissapointed they don't have larger…read moresizes (and ny larger I mean limited choices in a 10 or 12). Great for skinny trendy people with a little money to spend.