Bought a used Sea Hunt Ultra from Harborside in the fall of 2024. They have been supportive and…read morehelpful every step of the way and their service department is great to work with. James, Marlee, and the rest of the team have been nothing but helpful over the past couple of seasons!

While the office staff is very nice, Harborside Marina's Service Department is the worst I have…read moreencountered in 50 years of boating, both in New England and the Caribbean. while some may enjoy the thrill of a running gun battle with a service department it's not my cup of tea.

We met Tim at the NY Boat show and wanted to come see one of his boats for sale in Clinton, CT. He…read moretook all the time in the world to let us do a deep-dive on the boat, showing us all the features and highlights. We came back a different weekend for an on the water test and I felt like we got a very thorough experience. At no point did we feel any pressure, just a lot of enthusiasm for his product and a high level of engagement with us as a family. He walked us through various options he has seen other buyers take and offered great ideas about certain customization options we asked about. We ended up buying a boat from Tim and we seriously look forward to picketing it up this spring. Overall a great experience so far!! *side note, his restaurant recommendation in town was also very good :-)

The owner is knowledgeable and helpful. Tim was able to answer all of my questions and concerns…read moreand steer me in the right direction for my purchase. Personable and real not a salesman. I recommend anyone looking to purchase a boat, winter storage, slips, parts, trailers, or Yamaha engine work you stop by and meet Tim.

Kurt is the coolest player in the game. Good guy, solid…read morefamily man, always gotten honest opinions, options and work out of him. Godspeed.

Absolutely the WORST place we have ever used. Total frauds. When they say "get it in writing",…read moreseriously, GET IT IN WRITING!!! Don't let Mark and Karl give you the warm fuzzy feeling that they will stand behind their products as they certainly won't. We purchased a used trailer from them and was told by Mark that it was a VERY reliable trailer. We therefore made the 2 1/2 hour trip from NJ to CT to purchase it and 4 weeks later, when our boat came out of storage and the marina put our boat on it, the whole front axle snapped in half from rust rot that Diamond had covered up. My husband, who is disabled, was not able to crawl under the trailer to inspect it when he arrived. I spoke with Mark extensively on the phone and my husband asked him about the trailer prior to the purchase and he assured us both it is free from defects and is a very sound trailer. What a load of bull. I guess they LOVE taking advantage of handicap people. When my husband signed the bill of sale, the owner Karl said verbally, "we stand behind everything we sell...if you have a problem with anything, I will take care of it". We called Mark and Karl immediately and not only did they try to charge us $600 for transportation back to them as the trailer wasn't safe to drive but only offered $3000 of the $3,700 sale price AND they said they would only apply it in credit toward a new trailer which would cost $4500. Meanwhile, I was accumulating extra storage fees from the marina which wound up costing me $447 . What a nightmare. So we would have been out almost $2K if they would have "helped us out and stood behind their name" as they put it. Yeah, thanks but no thanks. Since we needed to purchase another trailer immediately to avoid more storage fees, we got one locally for $500 less than what he was quoting us for a brand new Venture trailer. A TOTAL nightmare dealing with this company and they didn't even have the decency to offer to reimburse us for any of this!!! I would NEVER EVER recommend this place.

I went here today needing a new battery. I spoke with Niklas he was amazing spent an hour fixing my…read morecar in the parking lot. He fixed it did not charge me and really just did it because that is who he is. Thank you Niklas you are appreciated!!

Bought order online, everything said it would fit. the rotor did not. went back got correct one and…read morehad to pay full price again. charged twice. refund amount included a discount which I did not receive. so I'm out 20 dollars. never going there again. the customer service sucks . enjoy my 20 dollars I got cheated on because your app sucks

Especially if you are new to boating, stay away. Rumors abound of the service department fleecing…read morenew boat owners. They are true. One hand patting your back, the other on your wallet. It's a scam service. I'm embarrassed, actually, and I never want to feel that way, so I'll certainly not go back.

Be ware. This is not a reputable business. They strung me along for 5 months and gave me excuses…read moreonly to finally tell me that they had gotten the horse power of the engine they were telling me I could put in my boat absolutely wrong. They cost me several thousand dollars and in the end proved themselves to be incompetent and disreputable. Don't use them, ever.

My experience with this retailer was exceptional. After ordering neoprene pants at the wrong size I…read morecontacted them to change the size the following day. I received a reply granting my request and have since received the pants which are a perfect fit. This almost never happens in online retail ordering. I am happy with the pants and certainly happy with the service.

They appear to be out of business. I've left several messages and called numerous times. Facebook…read morehasn't been updated in over a year and the site no longer takes payments.

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

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