Guilford Boat always makes me feel like family! They are…read morealways fast and fair. Thanks again for keeping my boat it tip top shape.

Had a terrible experience here and cost me in repair at another marina 12k. First the owner is a…read moreretired fireman and has no clue about boats so he relies on his mechanic Matt to do all the work.That should of been a red flag for me not to do business with an owner that doesn't do it for a living I have twin 2017 300hp Verados on my Boston Whaler and got charged $2,500 for a full tune up including both gear case oil changes,engine oil,impeller spark plug etc.. When I put my boat in the water one of the lower units blew. I took it to it to another marina and they told me that this happened because all my 4 drain plugs oil and gear case oil plugs where finger tight and never tightened with a socket wrench and my seals where ripped and never changed which is mandatory when you do a Mercury tuned up. (see attached photo) I had sea water in both my engines and both my lower units. When I called the owner Don of Guilford boat yard to inform him of what happened he got really nasty and rude with me and told me I was on my own and didn't want anything to do with it.

Are you Sure? Kayak time!…read more Loved it here!!! Glad we did some light kayaking! We prolly looked so silly but we didnt fall in. Last minute i decided to leave my phone behind and he took wonderful photos of us!!!!! THANK YOU SO MUCH! We even chitchatted a little about Jk falling in. And I think he truly thought he did it on purpose. But our maknae was so embarrassed of falling in. And hes known to be "Mr. i'm good at everything"! Hehehe This is this rare moment of fail we'll all remember. Keke Im watching his reaction to this exact part rn and its hilarious. Anyways ARMY come visit here and go kayaking!!! Its easy and fun!!

Owners are arrogant and unpleasant. I went there to kayak a number of times and the staff is…read morehelpful but the owners are hostile and aggressive. An additional negative is the water gets very shallow making it difficult to paddle. I'm not going back. There are plenty of other places in the area.

I forgot to finish this review some time ago. This is the marina where one of the workers likely…read morecut my outrigger lines over the winter and I had to walk out and move to a real marina in Westbrook, pilots point. I had actually apologized to him over a situation and after I apologized that winter, someone cut my outrigger lines. Have a good life. I hope the 300 bucks in time it's spent rigging my outriggers again made you feel good. Oh that's right! And you also accused me of getting my boat waxed by you guys for free even though I paid $350 for it. What a joke cedar Island Marina is. Trash

Sometimes one employee is capable of doing their job well, but don't go above and beyond. MaryJo…read more(presumably does her job well) but went OVER AND ABOVE to help me out printing an important document for me. She illustrated what it means to be customer focused. She was very gracious and helpful. Cedar Island Marina obviously gives its employees the empowerment they need to service their customers. The facilities are clean and well maintained. MaryJo's attitude and excellent service just put the cherry on top. THANK YOU! I'm assuming her employer(s) know how good she is (who knows maybe she is the owner) but sometimes it needs to be pointed out.

My husband and I own and regularly use kayaks. Today we rented paddle kayaks to try them out. Adam…read morewas very helpful. The kayaks felt very sturdy and stable. They were easy to board and exit. The kayaks were easy to steer and pedal. There is also a paddle in case your legs get tired and you want to paddle like a traditional kayak. We rented for two hours, which gave us time to poke around the river. This was an enjoyable activity that I would recommend to anyone. I see on the website that they also have lunch and dinner packages as as well as a sunset, which sounds like something fun to do in the future with a group.

We had an amazing kayak experience, thanks to Adam and his wonderful team! Everyone was incredibly…read morehelpful, courteous, and attentive to our needs. The calm waters and beautiful scenery made it even more enjoyable. We'll definitely be coming back!

The best fiberglass work in all of SouthEastern CT. This is a local family business that's honest…read moreand gets the job done the right way. They'll do anything you need boat related, and for an honest price. They have 30+ years of experience.

My wife and I are first-time boat owners this year. We purchased a custom 2021 Monterey M4 from…read moreBassett Yacht and Sales Boats in Westbrook, CT. We wanted to take some time to share our experience with Dianne and her extremely professional and courteous staff. Being our first boat purchase, we weren't really sure to begin, so we did quite a bit of research on the Internet and decided that Monterey might be a good choice due to the high-quality craftsmanship and good reviews. We selected the M4 based on where we wanted to drive the boat and the type of water activities we are interested in. Bassett Yacht and Sales Boats is a Monterey dealer that is close to us which is how we met Dianne Bassett, owner of Bassett Yacht and Boat Sales. From the very first time I spoke with Dianne she was personable, knowledgeable, and very patient, despite our obvious lack of boating experience. Dianne took the time to ask appropriate questions such as: where we planned on doing most of our boating, how many people would be on the boat, and the types of activities we wanted to do with the boat--really getting to know my wife and I and ensuring we made the proper boat selection and didn't pay form something we did not want or did not need. Dianne also kept our budget in mind when making her recommendation. All the while Dianne was not guaranteed a sale from us but she treated us like long-time customers: always answering questions and making sure that we understood the specifications of our order before placing our order with Monterey. We are very thankful as well that Dianne suggested we place our order early to ensure we would have the boat in time for the next boating season. Dianne and her staff were very flexible. We were able to look at an M4, she had in her showroom, a few times before making a final decision. This is where we met Mike the shop manager. Mike was very personable, professional and just as patient with our first-time boating questions: from everything about the M4 to what we might expect during the Connecticut Boater's Safety Course. Dianne and staff provided an exceptional buying experience. She even helped us through the process of financing and insuring the boat to provide a real "turn-key" product. We have a little over a month or so to go, but we cannot wait to get on the water with our new home away from home and cannot express enough thanks to Dianne for making this happen and making the process very easy and relatively painless. We are very proud and happy to be new members of the Bassett Boating family!

I had a great experience as a first time Kayak renter at this location. I called before I drove…read morefrom northern, CT to ensure they would be able to accommodate our party and they did exactly that. The folks we worked with were both knowledgeable and friendly and guided us through the registration process (I know now to do it online next time) and the process of getting all of us into the Kayaks and safely out on the water. We had some varying levels of Kayaking experience and the team members did a good job of outlining what our route should be for our time boxed trip and where we would need to work harder as well as the best places to see the birds (which is what we really wanted to see!) Our 2 hour trip through the saltwater marsh was a ton of fun and we will be visiting again to spend more time viewing the wildlife near the Salt Meadow National Wildlife Refuge.

Came with my 10-year old grandson who wanted to pick out a rod and reel. The staff was so…read morerespectful to him and helpful-the kind of treatment a child seldom gets, but can make such a difference. He was delighted.

I've been out with the captain 4 times now. Both summer and fall trips. With the hard New England…read moreconditions, I can honestly say after boarding a number of other private charters locally, Capt Jay and crew always find the fish, they are true professionals and they won't disappoint your cooler.